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Article
Publication date: 23 September 2019

Felipe Mellado, Eric C.W. Lou and Christian L. Correa Becerra

There is a long-standing interest in performance improvement within the construction industry. Approaches based upon cost, time and quality (often called the Iron Triangle), have…

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Abstract

Purpose

There is a long-standing interest in performance improvement within the construction industry. Approaches based upon cost, time and quality (often called the Iron Triangle), have been the focus of attention despite criticism of the validity of the Iron Triangle as a performance measure due to its simplistic approach. Furthermore, little emphasis has been placed on synthesising performance to understand whether this concept has evolved from the traditional view. An analysis of prominent literature was reviewed by classifying performance indicators which establish criteria for measuring performance in the construction industry. The purpose of this paper is to review the literature (1998–2018) on performance at a project level to determine a final rank of key performance indicators (KPIs) which will establish how projects are currently being measured.

Design/methodology/approach

This paper uses a combined qualitative and quantitative approach – a comprehensive literature review on overall performance at a project level and the statistical Kendall’s W test to find concordance among the authors on performance in the construction industry to determine a final rank of KPIs.

Findings

The results demonstrate there is no congruent correlation on what performance is and the traditional iron triangle of “cost-time-quality” is still the preferred method of analysing performance, despite it being proven to be ineffective.

Originality/value

Performance in the construction industry is an ambiguous concept that can be interpreted differently by the construction industry’s stakeholders. Despite this lack of concordance, a starting point on the definition of performance can be obtained from the literature. The paper presents a final rank of KPIs.

Details

Engineering, Construction and Architectural Management, vol. 27 no. 2
Type: Research Article
ISSN: 0969-9988

Keywords

Content available
Article
Publication date: 24 May 2011

26

Abstract

Details

Pigment & Resin Technology, vol. 40 no. 3
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 4 July 2008

30

Abstract

Details

Pigment & Resin Technology, vol. 37 no. 4
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 9 November 2010

27

Abstract

Details

Pigment & Resin Technology, vol. 39 no. 6
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 12 September 2008

53

Abstract

Details

Pigment & Resin Technology, vol. 37 no. 5
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 11 September 2009

35

Abstract

Details

Pigment & Resin Technology, vol. 38 no. 5
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 6 January 2012

309

Abstract

Details

Pigment & Resin Technology, vol. 41 no. 1
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 12 September 2008

365

Abstract

Details

Pigment & Resin Technology, vol. 37 no. 5
Type: Research Article
ISSN: 0369-9420

Article
Publication date: 20 September 2013

Eduardo Guilherme Satolo, Felipe A. Calarge and Paulo Augusto Cauchick Miguel

Over recent the past decades, integrated management systems (IMS) have emerged as one of the major tasks for practising managers and the academic community. In this context, this…

Abstract

Purpose

Over recent the past decades, integrated management systems (IMS) have emerged as one of the major tasks for practising managers and the academic community. In this context, this paper aims at identifying relevant practices related to an IMS in an organisation that belongs to the sugar cane and ethanol agricultural industrial sector in Brazil.

Design/methodology/approach

A review of mainstream literature on IMS is conducted followed by case‐based research used as the methodological approach. Data were gathered through a questionnaire as well as face‐to‐face semi‐structured interviews. The analysis was done a posteriori to construct the case description and perform the analysis.

Findings

Issues that motivated the IMS implementation were identified. The paper also highlights the difficulties experienced and benefits accrued during implementation. The existence of a previous quality management system facilitated the implementation of the IMS. Nevertheless, a longitudinal study is desirable to assess further results in the long term.

Research limitations/implications

This work is limited to a single unit of analysis. Therefore, empirical replications in other samples are needed to validate current findings.

Originality/value

This is one of the first known studies to investigate the implementation of an IMS in a manufacturing unit that produces sugar and ethanol.

Details

Management of Environmental Quality: An International Journal, vol. 24 no. 6
Type: Research Article
ISSN: 1477-7835

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