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1 – 10 of over 25000Seyvan Nouri and Tammy Rinehart Kochel
The COVID-19 pandemic has raised unique challenges for police. Reductions in manpower due to officer illness and the need to social distance to suppress spread of the disease…
Abstract
Purpose
The COVID-19 pandemic has raised unique challenges for police. Reductions in manpower due to officer illness and the need to social distance to suppress spread of the disease restricts the ability of police to fully engage with the public and deliver full services. Changes to policing strategies may affect residents’ feelings of safety and their relationships with police. The purpose of this study is to understand high crime area residents’ experiences with police and safety during the pandemic.
Design/methodology/approach
The current study draws on household surveys of residents across three high crime, disadvantaged neighborhoods in St. Louis County, Missouri. We implemented three methods. First, we synthesized qualitative feedback about the impact on safety and policing. Second, Wilcoxon Signed Ranks tests compared pre-pandemic assessments of policing and safety measures to measures collected during the pandemic. Finally, we employed multinomial regression to examine how perceived changes in policing affected residents’ change in safety during the pandemic.
Findings
Residents saw police less and engaged with police less during the pandemic. They reported hearing gunshots more often. Reduced police presence in neighborhoods led to mixed effects on safety, largely decreasing residents’ feelings of safety. However, two factors that consistently improved safety were positive encounters with police and police being less involved with minor offenses.
Originality/value
This is the first study that assesses the pandemic impact on residents’ perceptions of safety and police in disadvantaged, high crime contexts.
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Carl Johan Lagerkvist, Julius J. Okello and Nancy Karanja
The purpose of this paper is to examine consumers’ perception of food safety for vegetables at traditional urban market outlets in a developing country context and test whether…
Abstract
Purpose
The purpose of this paper is to examine consumers’ perception of food safety for vegetables at traditional urban market outlets in a developing country context and test whether curiosity-motivated information acquisition and personal control over choice of stimuli influence consumer involvement, resulting in more differentiated mental models.
Design/methodology/approach
The Zaltman Metaphor Elicitation Technique (ZMET) in standard and modified form was used to develop consumers’ mental models for food safety.
Findings
The cognitive content and structure of aggregated consumers’ mental models were identified and mapped. The maps included negative and positive meanings, indicating a need to tackle the hygiene problems prevailing in most traditional markets. ZMET generated a more differentiated map when people were empowered with a camera to collect stimuli.
Research limitations/implications
Using ZMET to understand food safety perceptions avoids consumers being led in their responses, views and feelings about food safety.
Practical implications
Policy, regulatory frameworks and marketing actions by value chain actors in the fresh vegetable subsector should give priority to tackling the hygiene problem prevalent in most traditional markets in developing countries.
Originality/value
This paper provides novel needs-driven theoretical and practical insights into the actual meaning representation of food safety, which actually drives consumer thoughts and behaviour. Making use of a camera in the collection of self-provided images for the ZMET interview led to higher levels of involvement and further differentiation of mental models.
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Carmela Donato and Alba D'Aniello
The objective of the present research is to identify the impact of food-related and packaging-related eco-labels on consumers' perceptions of food quality and safety when an…
Abstract
Purpose
The objective of the present research is to identify the impact of food-related and packaging-related eco-labels on consumers' perceptions of food quality and safety when an ecological claim, which explains the eco-label meaning, is provided.
Design/methodology/approach
One survey (N = 472) plus one experimental lab study were used to test the hypotheses drawn from the elaboration likelihood model. The research employed a 2 (eco-label: MSC vs FSC) × 2 (ecological claim: present vs absent) between-subjects design plus a control condition (i.e. absence of eco-label).
Findings
When the ecological claim is absent, only food-related eco-labels were found to generate a higher food evaluation. However, when the ecological claim is present, both eco-label types (i.e. food-related and packaging-related) increased food perceptions of quality and safety because of higher feelings of pride.
Originality/value
From a theoretical perspective, this research identifies both food- and packaging-related eco-labels as extrinsic cues able to affect consumers' perception of food quality and safety. Moreover, the findings of this study present practical implications for package design and health policymaking.
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Yongguang Zou and Rob I. Mawby
The purpose of this paper is to address four questions: Firstly, how do tourists perceive safety from crime, specifically from robbery or violence, alongside other safety…
Abstract
Purpose
The purpose of this paper is to address four questions: Firstly, how do tourists perceive safety from crime, specifically from robbery or violence, alongside other safety concerns? Secondly, are those who are concerned about crime also concerned about other threats to their well-being? Thirdly, how are their perceptions of safety affected by their perceptions of the local community? Finally, how are their perceptions affected by their personal and touristic characteristics?
Design/methodology/approach
Findings
Firstly, tourists did not generally see crime, specifically robbery or violence, as a problem; secondly, there was only a weak relationship between concern about crime and concern about other threats to their well-being; thirdly, in contrast, their perceptions of safety were strongly affected by their perceptions of the local community; and finally, their perceptions were affected by their personal and touristic characteristics, but not necessarily in the ways suggested by earlier research.
Research limitations/implications
The research sample was small and the questionnaire short. Only English-speaking visitors were included.
Practical implications
The tourism sector needs to appreciate role of local people in engendering feelings of safety.
Social implications
The attitude of the local community and their relationship with tourists is fundamental to helping visitors feel safe.
Originality/value
This is the first criminological paper to compare fear of crime with the other safety issues confronting tourists and to relate these concerns to relationships with host community.
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Allyson Oliphant, Cathy Faulds, Samara Bengall and Elysée Nouvet
The study aimed to (1) determine on what bases paramedics in this context have defined themselves as feeling safe or at risk while serving on the front lines and (2) develop…
Abstract
Purpose
The study aimed to (1) determine on what bases paramedics in this context have defined themselves as feeling safe or at risk while serving on the front lines and (2) develop recommendations to support paramedics in their critical public health emergency response role.
Design/methodology/approach
This qualitative study consisted of 21 semi-structured interviews with primary care paramedics (PCPs), advanced care paramedics (ACPs) and critical care paramedics (CCPs) with first-hand experience responding to the COVID-19 pandemic in Ontario. Qualitative research is best suited to the research objectives of gaining detailed and nuanced understandings of paramedics' experiences during this public health emergency, and identifying in paramedics' accounts what changes to policy and practice might strengthen their sense of safety in future infectious disease outbreaks (Bowling, 2002; Chafe, 2017). Data collection occurred over the course of 3.5 months, from June 2020 until September 2020.
Findings
Participants described several factors that heightened their feeling exposed to risk particular to working on the front lines of the COVID-19 public health response. These factors include stress connected to personal protective equipment (PPE) and equipment access, risks of infection to self and family, communications and feelings of being systematically under-considered. Recommendations from this research include, but are not limited to, ensuring a more equitable distribution of protective equipment to paramedics across unevenly funded services, and recognizing paramedics face unique and additional stressors in public health emergencies.
Research limitations/implications
A key limitation of this study was the relatively small sample, with 50% of potential participants deciding not to engage in an interview. The authors suspect this is likely a result of timing, as this was conducting during significant periods of the COVID-19 pandemic in Ontario. The study identifies and begins to shed light on the way in which feelings of compromised safety and specific stressors in a public health emergency context connect to one another and potentially increase risks of burnout for this healthcare provider group. This study's documentation of paramedics feeling uncertainty about their own and their family's safety, combined with feeling occupational pressure, decisional pressure within constrained frameworks of care delivery, a lack of autonomy and a lack of consideration within their healthcare system in general and within its pandemic response in particular, is important in and of itself. These stressors can have serious implications for the ability of paramedics to sustain their integral role in public health emergency response.
Practical implications
A series of pandemic-specific and generalizable recommendations emerged from this research and in collaboration with community-based medical leadership. (1) Consult paramedics on effectiveness of screening questions and equipment. Be sure to illicit and respond to paramedic feedback in a timely manner. (2) Implement operational changes during pandemics in the form of donning and doffing stations, disposable gowns, decontamination teams at hospitals, infectious disease paramedic (IDP) truck, anti-fog sprays for goggles, and safe and controlled areas for eating and taking breaks. (3) Develop an emergency pandemic plan that is resourced and maintained as part of EMS strategic planning. Involve EMS in decisions related to health system emergency planning and sustainability of EMS practice. (4) Establish equitable distribution of resources, such as ensuring PPE is distributed equitably and applying pandemic pay equally to all essential workers. (5) Validate and respect EMS, as they are essential workers. Recognize the expertise of paramedics and community healthcare providers. Finally, an overarching recommendation at the core of this research is the consideration for paramedic knowledge as expertise given their role as critical front line healthcare specialists and the protection of this crucial human resource as it relates to their resilience and mental wellbeing.
Social implications
Evidence-based awareness and improved understanding of paramedic stress during the pandemic is a first step to developing strategies to reduce that stress. This is essential in ensuring access to this essential service during emergencies and the safety of the communities they serve.
Originality/value
Findings from this study can inform development of supports to sustain paramedic wellbeing during public health emergencies, during the ongoing pandemic, in Ontario and beyond.
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Jianming Wang, Ninh Nguyen, Xinru (Angie) Jiang, Hoang Viet Nguyen and Muhammad Abid Saleem
COVID-19 and its measures such as physical distancing have shifted consumer payment behaviors toward cashless payment. Physical distancing is likely to remain a norm for some time…
Abstract
Purpose
COVID-19 and its measures such as physical distancing have shifted consumer payment behaviors toward cashless payment. Physical distancing is likely to remain a norm for some time to come and will be relevant in any future pandemics. This study aims to examine the impact of consumers’ perceived value of cashless payment on their use intention in the physical distancing context, with the mediating role of psychological safety and the moderating role of trust propensity.
Design/methodology/approach
This study used a survey method to obtain data from 690 consumers in an Asian emerging market, i.e. Vietnam. The data were analyzed using different statistical methods, including structural equation modeling.
Findings
Results show that perceived value of cashless payment positively affects use intention, and this effect is mediated by psychological safety. Furthermore, trust propensity has a positive moderating effect on the link between perceived value and psychological safety.
Practical implications
This study’s findings provide implications for retailers and other stakeholders in implementing and promoting cashless payment systems, especially in the physical distancing context.
Originality/value
This study is among the first attempt to explain the relationships between consumers’ perceptions, feelings of psychological safety and use intention toward cashless payment in the physical distancing context. The study’s findings may also be relevant to any future pandemics.
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Hiroki Nakamura and Shunsuke Managi
Using a case study from Delhi, India, this study aims to investigate why perceived safety endures despite crimes in the neighborhood. Local residents in Delhi feel considerably…
Abstract
Purpose
Using a case study from Delhi, India, this study aims to investigate why perceived safety endures despite crimes in the neighborhood. Local residents in Delhi feel considerably less fearful of crime in their neighborhoods, and a majority reported feeling safe in their neighborhoods, especially during the daytime.
Design/methodology/approach
This paper hypothesized that similar to the crime itself, perceptions of safety or the fear of crime, also tend to be concentrated in hotspots. Following a hotspot analysis based on the respondents’ perceptions of safety, the data gathered were applied to the perceived neighborhood structure. Using two perception-of-safety models, this paper could analyze the ripple effect of individual perception on the neighborhood by adding the calculated values of the perceived safety hotspot through hotspot analysis.
Findings
The results indicated that income, trust in others, attachment to the local neighborhood and police access can increase residents’ perceptions of safety. Additionally, the neighborhoods’ perception of safety was found to positively impact the individual’s perception of safety.
Research limitations/implications
This study was limited in terms of generalizing the findings. Further studies could potentially include not only other cities in India but also, cities in developing countries in Africa and Latin America, where residents tend not to fear crime despite high crime rates.
Practical implications
Residents’ perceived safety does not necessarily reflect local crimes and security. Local policies to improve residents’ perceptions of safety have to often be separated from crime reduction because a reduction in some crimes would not necessarily improve residents’ perception of safety. Contrarily, if the crime rate is high, as in the case of Delhi, people may have a moderate fear of crime across the neighborhood.
Originality/value
Notably, this study found that, along with trust in others and attachment to the local neighborhood, individuals’ perception of safety is positively affected by neighborhoods’ perception of safety, which is assessed by the alternate analytic model.
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Randi L. Sims, William C. Hawks and Baiyun Gong
The purpose of this study is to investigate racial differences in the moderating role of factors linked with resilience on the relationship between economic stress and happiness…
Abstract
Purpose
The purpose of this study is to investigate racial differences in the moderating role of factors linked with resilience on the relationship between economic stress and happiness for Black and White residents of the USA.
Design/methodology/approach
Secondary data were downloaded from the World Values Survey Wave 7 for adult respondents living in the USA. The entire sample of respondents who self-identified as belonging to the Black race (n = 209) was statistically matched (based on sex – 50% male and average age – 39 years) with a similarly sized random sample of respondents who self-identified as belonging to the White race (n = 217).
Findings
The results suggest that economic stress had the potential to trigger a resilience response. However, the protective factors in the resilience process differed by race of the respondent. The relationship between economic stress and perceptions of neighborhood safety was conditional on level of control for the White sample. The relationship between economic stress and happiness for the Black sample was conditional on the importance of faith.
Originality/value
The study was able to demonstrate the importance of race-based contextual differences in the roles of faith and control in the resilience process. The findings also increase the understanding of how life circumstances and individual characteristics, including race, impact happiness and how much or little resilience may play a part in the achievement of happiness.
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Given their young age, students are at a heightened risk of violent victimisation. Yet few studies have considered students’ perceptions of safety and the impact of these, on a…
Abstract
Purpose
Given their young age, students are at a heightened risk of violent victimisation. Yet few studies have considered students’ perceptions of safety and the impact of these, on a British university campus. The purpose of this research was to close this gap.
Design/methodology/approach
From late 2019–2020, using an online university wide survey, data was gathered over a three-month period from 550 students studying at a university in the north of England on “city” campuses about their perceptions of safety and security on-campus.
Findings
Students, particularly women students, felt unsafe on the university campuses because of poor lighting, limited CCTV, security patrols and the presences of others. They felt unsafe in and around teaching buildings, moving around the campuses and in transport locations.
Research limitations/implications
The response rate of the survey was 6%. Consequently, the findings are not representative of the wider student population on the campuses.
Practical implications
Campus Security should consider enhancing surveillance on the campuses.
Social implications
Students, particularly women, limited the time they spent on-campus studying because they felt unsafe. Their choices about when and how to engage in their university education were therefore restricted.
Originality/value
This study addresses the gap in research on students’ perceptions of safety and the impact of these, on a British university campus. In doing so, it forefronts the responsibility of higher education institutions to enhance students’ safety, including their perceptions of safety, on-campus.
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Spirit Hawk, Susan M. Schor, Kathleen Kan and Cindy Lindsay
Presents three autobiographies to show the link between personalexperiences and consulting. All are stories of personal change andinvolve the processes of feeling, reflection…
Abstract
Presents three autobiographies to show the link between personal experiences and consulting. All are stories of personal change and involve the processes of feeling, reflection, voice and nurturance (FRVN). Gives an example of a consultation to show how FRVN became an underlying process. Presents definitions of FRVN and shows how these relate to personal involvement. Stresses that authenticity is central to effective consulting and that it is through the process of FRVN that this can be achieved.
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