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Article
Publication date: 31 October 2023

Mukaram Ali Khan, Muhammad Haroon Shoukat, Chai Ching Tan and Kareem M. Selem

This paper examines the moderated-moderation model of reciprocity belief and fear of negative evaluation between supervisors' abusive reactions and subordinates' distress.

Abstract

Purpose

This paper examines the moderated-moderation model of reciprocity belief and fear of negative evaluation between supervisors' abusive reactions and subordinates' distress.

Design/methodology/approach

The authors obtained 412 valid responses from Egyptian hotel employees and analyzed them using PROCESS model 3.

Findings

The three-way interaction findings proved that when employees have high reciprocity beliefs and low fear of negative evaluations, the abusive supervision-psychological distress relationship is dampened.

Practical implications

Organizations have the opportunity to implement human resource development (HRD) strategies focused on cultivating reduced apprehension toward negative evaluation and fostering a robust sense of positive reciprocity. To achieve this, HRD and HRM initiatives can encompass elements such as bolstering organizational and coworker support, promoting cultural assimilation and redefining work practices.

Originality/value

This paper adopts a comprehensive approach that recognizes the intricate interrelationships within the workplace by identifying subtle dynamics of abusive supervision and its impacts. It also explores the complex nature of such relationships rather than taking a purely causal perspective.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Book part
Publication date: 16 May 2007

Kelly L. Zellars

The purpose of this chapter is to summarize and integrate a body of psychological literature regarding an individual difference related to the experience of anxiety that largely…

Abstract

The purpose of this chapter is to summarize and integrate a body of psychological literature regarding an individual difference related to the experience of anxiety that largely, and somewhat surprisingly, has been overlooked by organizational scientists. This variable, most often called social anxiety or social phobia, reflects a strong fear that one is in danger of behaving inappropriately, inadequately, or ineptly, with impending disastrous consequences such as rejection, humiliation, or ouster from a group (Trower & Gilbert, 1990). In providing a summary of the construct and ongoing investigations, the chapter offers ideas for future research into how this important variable may influence behaviors at work.

Details

Exploring the Work and Non-Work Interface
Type: Book
ISBN: 978-0-7623-1444-7

Article
Publication date: 13 February 2017

Philip Kwaku Kankam and Samuel Osarfo Boateng

The anxiety that usually comes with a speaking performance is said to be both personal and situational. Researchers have over the years sought to understand how the combined…

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Abstract

Purpose

The anxiety that usually comes with a speaking performance is said to be both personal and situational. Researchers have over the years sought to understand how the combined effects of personal traits of an individual and situational conditions such as the nature of the speaking environment, the size of the audience and negative perception over the outcome of a speech, affects a person’s ability to effectively communicate. While studies on speech-related anxiety in the academic environment is not new (Basic, 2011; Behnke et al., 2006), the attention of many of these studies has focused on students rather than lectures/instructors. While this study is not the first to focus on the role of lecturers in reducing the incidence of speech anxiety, the purpose of this paper is to stress the role of lecturers in reducing speech-related anxieties and its attendant effects on the academic and professional performances of students. It was found out that most speech-related anxiety is largely situational, rather than personal. The study found that out of fear of being negatively evaluated, students became highly apprehensive when asked to perform a speech-related task in the classroom. This, the study found, can potentially have adverse effects on the academic and professional performance of students. Most importantly, the study established the significant role of lecturers in managing a friendly and pleasant environment that facilitate speaking and positive learning outcomes. As Varron (2011) asserts: “the teacher is the one that facilitates the whole process of leaning and create favorable environment, where there is a smooth flow of communication.”

Design/methodology/approach

In total, 40 respondents from the School of Communications of the African University College of Communications were sampled for the study. The selection of only communication students was premised on the study’s quest to unravel the irony inherent in the fact that those communication students that are by their training required to be voluble, tend to be apprehensive, especially under the classroom situation. Doing this was to inevitably help to find out whether or not there is a relationship between an individual’s career choice and the behavioral tendencies such a person is likely to exhibit. Again, the fact that communication students are more competent to speak on issues regarding any subject on communication makes them an ideal choice for this study. A stratified probability sampling method was used to group the sample into various layers (levels). The study using stratified sampling grouped the various respondents into their various levels (strata) and sampled ten respondents from each level. This was to help the study ascertain whether or not any relationship existed between a student’s level and the level of their speaking apprehension. A questionnaire, close and open ended, was employed as the study’s principal instrument for data. Each respondent was given a questionnaire each to respond to. A “descriptive statistical measure was used to describe the characteristics of the sample, whereupon conclusions were generalized for the entire study population.” In addition, graphs, charts, and frequency tabulation made from the coded data were analyzed using the Statistical Package for Social Sciences, after which the corresponding interpretation was assigned. To ensure accuracy, data were coded, entered, and cleaned. Tables and figures from the SPSS helped in making the results of the study easier to interpret and understandable.

Findings

The outcome of the administered questionnaire indicated that negative evaluation was caused by lack of adequate preparation, inferiority complex, fear of derision and needless comparisons among students. In respect of how fear of derision causes anxiety, it was found that fear of derision stifles students’ desire to be heard, makes students timid and prevents class participation. On the issue of why some student were deficient in the use of English language, it was found that poor reading habits, overuse of vernacular, obsession with the use of pidgin and apprehension following from the fear of making mistakes were the major causes.

Originality/value

The authors consider the proposed study original both in conceptualisation and design. The main question being interrogated stems from identified gaps in the literature and the study intends to fill these knowledge gaps. The study’s originality stems from the fact that there is paucity of information on the subject of study in the context of Ghana.

Details

International Journal of Public Leadership, vol. 13 no. 1
Type: Research Article
ISSN: 2056-4929

Keywords

Article
Publication date: 24 March 2021

Fauzia Syed, Saima Naseer, Muhammad Waheed Akhtar, Mudassir Husnain and Muhammad Kashif

This study aims to utilize the cognitive appraisal theory of stress and coping by conducting a joint investigation of the mediating role of knowledge hiding behaviors in the…

2640

Abstract

Purpose

This study aims to utilize the cognitive appraisal theory of stress and coping by conducting a joint investigation of the mediating role of knowledge hiding behaviors in the relationship of exploitative leadership on employee’s work related attitudes (i.e. turnover intentions) and behaviors (e.g. job performance, creativity) and fear of negative evaluation in influencing this mediation.

Design/methodology/approach

Using the Preacher and Hayes’ (2004) moderated-mediation approach, the authors tested the model by collecting multi-wave and two-source data from employees and fellow peers (n =281) working in the service sector of Pakistan.

Findings

Results of the study demonstrate that exploitative leadership adversely influences one’s performance and turnover intentions through knowledge hiding behaviors. The fear of negative evaluation moderates the indirect effects of exploitative leadership on employee’s outcomes through knowledge hiding behaviors such that these indirect effects are stronger for individuals possessing low levels of fear of negative evaluation.

Originality/value

The current study contributes to knowledge management and dark leadership literature by suggesting knowledge hiding behaviors as a process through which exploitative leaders unveil their negative effects on employee’s outcomes. This study is also unique in the sense, as it posits that employees might vary because of their dispositional traits (i.e. low fear of negative evaluation) in responding to exploitative leadership with greater knowledge hiding behaviors.

Details

Journal of Knowledge Management, vol. 25 no. 8
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 30 October 2023

Yonghwan Kim

This study examined how likeminded Facebook comments with incivility and without supporting evidence influence readers' evaluations of the commenter and online political…

Abstract

Purpose

This study examined how likeminded Facebook comments with incivility and without supporting evidence influence readers' evaluations of the commenter and online political participation intention. This study also investigated whether the indirect effect of exposure to uncivil comments and comments without evidence on online political participation through evaluations of the commenters is contingent on the strength of partisanship.

Design/methodology/approach

The study used a 2 (uncivil comments vs civil comments) × 2 (comments without supporting evidence vs comments with supporting evidence) factorial design with a scenario about reading similar viewpoints about the gun control issue in Facebook comments.

Findings

The results showed that compared to exposure to civil agreeing comments, exposure to uncivil likeminded comments resulted in higher levels of negative evaluations of the commenters, which in turn decreased willingness to participate in political activities online. Exposure to comments without evidence led to more negative evaluations of the commenters, but it did not significantly influence online political participation. In addition, the strength of partisanship did not significantly moderate the indirect effect of exposure to uncivil comments and comments without evidence on online political participation through evaluations of the commenters.

Originality/value

Although previous studies have demonstrated the significant effects of incivility and reasoned argument, little is known about whether and how people evaluate ingroup members' comments that are uncivil and lacking reasoned arguments. Most of these studies have examined incivility in political contexts, but few have extended the context to the effect of likeminded comments, especially when the comments are uncivil and lack supporting evidence. The current study aims to fill this gap in the literature.

Details

Online Information Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 2 March 2020

Sharon L. Segrest, Martha C. Andrews, Scott W. Geiger, Dan Marlin, Patricia G. Martinez, Pamela L. Perrewé and Gerald R. Ferris

Acts of interpersonal influence are observed throughout organizations, and most typically, in direct supervisor–subordinate relationships. However, researchers have focused less…

1025

Abstract

Purpose

Acts of interpersonal influence are observed throughout organizations, and most typically, in direct supervisor–subordinate relationships. However, researchers have focused less on subordinates bypassing the chain of command and targeting their supervisor's supervisor with influence attempts. We conceptualize a new term, “leapfrogging,” as subordinates' attempts to influence and manage the impressions of their supervisor's supervisor. Here we focus on influencing the target's perception of likability (the focus of ingratiation) and competence (the focus of self-promotion). This study focuses on its personal and situational antecedents.

Design/methodology/approach

Given the central role of social exchange and psychological processes within this phenomenon, we build on a social exchange and a social cognition approach. Using a sample of 131 university support personnel service employees, hierarchical regression is used to test the hypotheses.

Findings

The following antecedents of leapfrogging are hypothesized and tested: the subordinate personal characteristics of Machiavellianism, need for achievement, and fear of negative evaluation, and the situational/relational characteristic of leader–member exchange (LMX). Of these potential antecedents, subordinate Machiavellianism and LMX were the strongest predictors, and subordinates' need for achievement and fear of negative evaluation were moderate predictors.

Practical implications

Leapfrogging occurs when actors are frustrated with their current situation and desire change. However, influence tactics aimed at a subordinate's supervisor's supervisor may further strain a low-quality leader–subordinate relationship. As actors become increasingly dissatisfied and leave, this may result in increased organizational costs related to the loss of experienced employees and the hiring and training of new ones.

Originality/value

Most upward influence research has largely ignored subordinate influence attempts that go outside of the normal chain of command and target their boss's boss. The present study addresses this gap in the literature by examining leapfrog behaviors. Although acknowledged in a limited manner as a legitimate organizational behavior, this topic has received virtually no empirical attention.

Article
Publication date: 20 November 2017

Nikhil Kewalkrishna Mehta

Existing methods of enhancing-based public speaking efficacy are based on the deficit-based model. On the other hand, public speaking is an ability that has a potential to produce…

Abstract

Purpose

Existing methods of enhancing-based public speaking efficacy are based on the deficit-based model. On the other hand, public speaking is an ability that has a potential to produce anxiety, fear of negative evaluation. The purpose of this paper was to explore the use of strength-based learning pedagogy, i.e. appreciative inquiry to work upon enhancing public speaking skills of engineers.

Design/methodology/approach

An appreciative inquiry was conducted on 15 engineers using 4D model. The data were gathered using narrative analysis and grounded theory.

Findings

Participants shared their stories of past, present and future to derive meaningful insights that have potential to bring development.

Research limitations/implications

The study has an underpinning in Deci and Ryan’s self-determination theory. As practitioners of self-determination theory open the positive space for individuals to learn, appreciative inquiry aids in opening such positive space so that learners can experiment openly without any fear of negative evaluation. It prepares them by enhancing intrinsic and extrinsic motivation.

Practical implications

The study motivated engineers to focus on effortless delivery of their speeches and eliminate other associated fear. The study can be used as a classroom pedagogy.

Social implications

As public speaking is associated with fear of negative evaluation and anxiety, it has a potential to affect self-confidence and self-image adversely. As appreciative inquiry fosters one’s confidence positively through constructionism, the appreciative inquiry can be a choice of pedagogy and has positive implications for learners at the social level.

Originality/value

The study presents a fairly novel approach as it focuses on encouraging engineers to improve their presentation skills and to focus on what they do well (rather than what their weaknesses are) so they can build their confidence.

Details

Industrial and Commercial Training, vol. 50 no. 2
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 13 March 2020

Esra Kocak, V. Aslihan Nasir and Hande B. Turker

Social networking sites (SNS) have become extensively used communication environments as a result of the advancements in online technologies, and among various SNS platforms…

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Abstract

Purpose

Social networking sites (SNS) have become extensively used communication environments as a result of the advancements in online technologies, and among various SNS platforms, Instagram is currently the most prominent image-based network. Since usage motives for alternative SNS environments with different outstanding benefits are expected to vary, this study has focused mainly on extracting the key context-specific usage motives of Instagram. Another purpose of this study is to figure out personality traits differences among Instagram user segments.

Design/methodology/approach

An online survey was designed, and a total of 690 fully completed questionnaires was collected, and 507 of the respondents were Instagram users. After conducting factor analysis, six main usage motive categories have been revealed and named as self-expression, recording, socialization, recreation, creativity, and prying.

Findings

Instagram users have been clustered as passionate, distant, and spectator users based on their usage motives. Ultimately, personality differences among these clusters have been explored using the Big Five Inventory (BFI) and two additional traits, social interaction anxiety, and fear of negative evaluation. Openness to experience, social interaction anxiety, and fear of negative evaluation were found to be significantly different among these clusters.

Originality/value

Discovering the motives of SNS usage, segmenting users based on these motives, and then portraying the personality traits of each segment gives important clues about how SNSs can better design their interfaces and generate content for attracting users in different segments.

Details

Online Information Review, vol. 44 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 22 March 2023

Fayaz Ali, Muhammd Zubair Tauni, Muhammad Ashfaq, Qingyu Zhang and Tanveer Ahsan

Given the limited literature on depression as a contributing factor to compulsive social media use, the present research examines the role of perceived depressive mood (PDM) in…

Abstract

Purpose

Given the limited literature on depression as a contributing factor to compulsive social media use, the present research examines the role of perceived depressive mood (PDM) in developing compulsive social media use behavior. The authors also identify and hypothesize channels such as contingent self-esteem (CSE), social interaction anxiety (SIA) and fear of negative evaluation (FNE), which may explain how PDM affects compulsive social media use.

Design/methodology/approach

The research model was empirically tested with a survey of 367 Chinese university students using structural equation modeling by drawing on the escape and self-presentation lenses.

Findings

The findings indicate that PDM contributes to compulsive social media use behavior both directly and indirectly through CSE. Furthermore, the impact of CSE on compulsive social media use is mediated by the FNE, whereas SIA fails to mediate this effect.

Practical implications

The results can advance the authors’ knowledge of the role and process by which depressive mood impacts compulsive social media use. These findings may add insights into psychological treatment and help in, for example, developing counseling programs or coping strategies for depressed people to protect them from using social media excessively.

Originality/value

This research identifies the pathway mechanism between PDM and compulsive use of social media. It also increases the understanding of how CSE and social interaction deficiencies contribute to compulsive social media usage (CSMU).

Details

Information Technology & People, vol. 37 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 March 2008

Amanda Bishop and Jayne Henry

The following case study describes the assessment, formulation and treatment of a man with mild learning disabilities and a history of violent behaviour. Following several years of

Abstract

The following case study describes the assessment, formulation and treatment of a man with mild learning disabilities and a history of violent behaviour. Following several years of offence‐related work, identification of chronic low self‐esteem provided an alternative approach to addressing the risk of violence by treatment based on the cognitive model of low self‐esteem. Global self‐esteem and fear of negative evaluation were assessed at baseline, middle and end of treatment and at one‐month follow‐up. Although scores improved over the course of 23 sessions and were maintained at one‐month follow‐up, the change was minimal and unlikely to be clinically significant. However, the client reported benefits from therapy and there were observable positive behaviour changes. Discharge was facilitated from secure services to supported living in the community. The results from this case study show that, with adaptation, cognitive behavioural therapy for low self‐esteem may successfully be applied to people with mild learning disabilities. Therapy to address issues underlying offending behaviour is often required in addition to offending behaviour programmes in order to reduce risk of re‐offending.

Details

Advances in Mental Health and Learning Disabilities, vol. 2 no. 1
Type: Research Article
ISSN: 1753-0180

Keywords

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