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Article
Publication date: 1 June 2015

Adrian St. Patrick Duncan and Fay Durrant

The purpose of this study is to provide an assessment of the usability of the University of the West Indies, Mona, Main Library’s Web site by Master of Arts students of…

Abstract

Purpose

The purpose of this study is to provide an assessment of the usability of the University of the West Indies, Mona, Main Library’s Web site by Master of Arts students of the Department of Library and Information Studies (D.L.I.S.) for the identification of major strengths and weaknesses of the site and to incorporate the results and participant feedback into a redesign that reflects users’ intuitions rather than those of the site developers and library staff.

Design/methodology/approach

One method was used to collect data; Observation. Its instruments included a list of activities executed by students followed by a checklist, which reflected day-to-day usage of the Main Library’s Web site by Master of Arts students in the D.L.I.S. In addition, both usability heuristics and International Standards Organisation (ISO) guidelines were used to assess effectiveness, learnability, usefulness, functionality, navigability and user satisfaction. Respondent strategies used a sample size of five participants in the focus group sessions. Experimental strategies combined observation of five individual participants who performed the usability tests.

Findings

The findings identified challenges in the site’s navigation, user satisfaction and learnability.

Research limitations/implications

There can be further assessment, as this study did not speak specifically to students with disabilities or took into consideration the views of the librarians. Additionally, more ethnographic approaches are required to elicit distinctive Caribbean user behaviors.

Practical implications

The study concludes that usability training should be incorporated into the culture of the library organization as well as more usability testing needs to be done on a more regular basis and on a more student interactive basis.

Originality/value

The paper presents issues of usability and the impact of technology on information access, memorability, learnability and functionality of an academic library’s Web site.

Details

The Electronic Library, vol. 33 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

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Article
Publication date: 1 April 2000

In preparing this report, the compliance sub‐group has set out to (a) summarise the current compliance regime as a matter of law and practice, (b) identify particular…

Abstract

In preparing this report, the compliance sub‐group has set out to (a) summarise the current compliance regime as a matter of law and practice, (b) identify particular problem areas within that regime concerning public sector officials (PSOs), and (c) suggest recommendations for change. The result may be seen as providing features of a ‘model’ compliance structure designed to cause difficulties for corrupt PSOs seeking to launder the proceeds of their corruption; UK law and practice has formed the springboard for the model, but it should be stressed that in order to be of any utility any suggested changes would have to be adopted (effectively) universally throughout the financial world. Piecemeal adoption by one or a few states would merely be likely to drive the tainted monies elsewhere, and would not serve the desired purpose of reducing the extent/profitability of corruption.

Details

Journal of Money Laundering Control, vol. 4 no. 2
Type: Research Article
ISSN: 1368-5201

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