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Article
Publication date: 22 June 2012

Including families and carers: an evaluation of the family liaison service on inpatient psychiatric wards in Somerset, UK

Roger Stanbridge

National mental health policies in the UK have a common theme of seeking to develop working partnerships between people who use mental health services, their families and…

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Abstract

Purpose

National mental health policies in the UK have a common theme of seeking to develop working partnerships between people who use mental health services, their families and carers and professionals. In Somerset, following a staff training programme, a Family Liaison Service has been developed whereby systemically trained staff work alongside inpatient staff to hold family meetings as part of the assessment and admission process on all wards for working age adults and older people. This article aims to focus on this initiative.

Design/methodology/approach

The article considers the development of the Family Liaison Service and evaluates its progress based on audit data, feedback from families using the service, and a survey of staff experience. Issues raised in developing family inclusive services are discussed.

Findings

Evaluation of the service suggests that, although there is still progress to be made, considerable success has been achieved in embedding the service on inpatient units with a substantial increase in meetings held between staff and families. Feedback from families is positive and staff report increased confidence in engaging with families and carers.

Originality/value

This article describes a transferable model for the implementation of national policy to develop working partnerships with families and carers in mainstream mental health services.

Details

Mental Health Review Journal, vol. 17 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/13619321211270399
ISSN: 1361-9322

Keywords

  • Family liaison
  • Families and carers
  • Mental health
  • Psychiatric wards
  • Service development and evaluation
  • Training
  • Mental health services
  • Carers
  • Partnership
  • United Kingdom

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Article
Publication date: 16 September 2019

Homocide co-victims: confidence in the criminal justice system

Elaine Brown and Jonathan Crego

The purpose of this paper is to address the phenomenology of family members of homicide victims; known as “co-victims”. In particular, co-victims experiences of the…

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Abstract

Purpose

The purpose of this paper is to address the phenomenology of family members of homicide victims; known as “co-victims”. In particular, co-victims experiences of the criminal justice system (CJS) in England and Wales.

Design/methodology/approach

In 2018, 10 kV methodology facilitated an electronic-focus group. Anonymously, volunteers from families of homicide victims responded to key questions in a session entitled “a conversation which matters: confidence”. The thematic analysis presents the responses to three questions around “what works” and “what does not” in CJS practice.

Findings

The responses indicate four themes in relation to confidence building: communication and information; outcome; honesty and fairness; and family support. Responses indicate three themes in relation to what the CJS does well: family liaison officers, homicide detectives and court services. Responses indicate three themes in relation to what is not working: court proceedings, police budget cuts and preventative interventions.

Research limitations/implications

The research considers benefits and limitations of methodology and makes suggestions for how these facets could be addressed by future research.

Practical implications

The research findings reveal good practice and points for attention to support confidence building in the CJS. Amongst other considerations, the work advances CJS practical good practice principles from the perspective of co-victims: education, interpersonal relations, working together, communication and justice.

Originality/value

Findings are of value to CJS policy makers, training and education for co-victim support, police and academics.

Details

Journal of Criminological Research, Policy and Practice, vol. 5 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JCRPP-03-2019-0020
ISSN: 2056-3841

Keywords

  • Homicide
  • Family
  • Confidence
  • Murder
  • Good practice
  • Criminal justice system
  • Attention points
  • Co-victims

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Article
Publication date: 23 August 2011

Police‐based victim services: Australian and international models

Dean Wilson and Marie Segrave

The purpose of this paper is to provide an outline of the strengths and weaknesses of selected models of police‐based victim services. It aims to provide an overview of…

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Abstract

Purpose

The purpose of this paper is to provide an outline of the strengths and weaknesses of selected models of police‐based victim services. It aims to provide an overview of the current predominant models of police‐based victim support in the USA, Canada, UK and Australia. It also aims to advance a typology of police‐based victim services as a useful analytic tool for understanding the varying models.

Design/methodology/approach

The research was based on extensive documentary analysis supplemented by semi‐structured interviews with 17 practitioners in the USA, Canada and Australia. Sites were selected for interview based on documentary research which indicated that they had developed police‐based victim services in their organization that were either particularly representative or innovative.

Findings

Police‐based victim services can be categorized into three broad models: unit services, dedicated liaison officer services, and referral services. Each model has strengths and weaknesses in terms of service delivery and police organization. Unit services may be optimum in delivering services but are also resource‐intensive and may be beyond the financial scope of some police organizations. They also potentially risk sequestering victim services within police organizations and reinforcing a view that dealing with victims of crime is not “real policing”. Dedicated officer services require significant institutional input to achieve their goals, while referral models necessitate workable mechanisms for inter‐agency cooperation. Thus police organizations need a clear perception of their victim services delivery role and how this might best be achieved.

Originality/value

The academic literature on police‐based victim services remains scant. This paper makes a valuable contribution to the literature by providing a useful typology for the analysis of police‐based victim services and the assessment of their strengths and weaknesses. The typology will prove useful for future empirical case‐studies of individual police‐based victim services.

Details

Policing: An International Journal of Police Strategies & Management, vol. 34 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/13639511111157528
ISSN: 1363-951X

Keywords

  • Police
  • Victim services
  • Victims of crime
  • Comparative policing
  • Australia
  • United States of America
  • Canada
  • United Kingdom
  • Modelling

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Article
Publication date: 28 October 2014

Avoiding delays in diagnosis: the importance of proactive liaison and education of staff in the general hospital

Anna Walder, Robert Green and Sujata Soni

The purpose of this paper is to illustrate the difficulties patients with intellectual disabilities face when they present to a general hospital with ambiguous symptoms…

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Abstract

Purpose

The purpose of this paper is to illustrate the difficulties patients with intellectual disabilities face when they present to a general hospital with ambiguous symptoms and highlights the importance of adequate training for general staff in caring for people with learning disabilities.

Design/methodology/approach

The authors describe the pathway of a person with a learning disability and mental health problems from A&E, through a general hospital, to discharge and the problems encountered in terms of diagnostic clarity and subsequent treatment.

Findings

Delay in recognising a psychiatric cause for his symptoms and wrongly attributing his symptoms to his learning disability may have led to a protracted admission and invasive tests.

Originality/value

Education of healthcare professionals and proactive liaison work can help improve outcomes for people with intellectual disabilities when they are admitted to generic services.

Details

Advances in Mental Health and Intellectual Disabilities, vol. 8 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/AMHID-04-2014-0012
ISSN: 2044-1282

Keywords

  • Education
  • Hospital
  • Intellectual disabilities
  • Physical health
  • Liaison
  • Diagnostic overshadowing

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Book part
Publication date: 21 November 2015

A Programmatic Focus on Engaging Families, Communities and Children: Institutionalizing Assets-Based Pedagogies

Renée T. Clift, Chris Da Silva Iddings, Donna Jurich, Iliana Reyes and Kathy Short

This chapter is about the multiple forms of collaboration that are crucial to designing and implementing a school and community-based early childhood teacher preparation…

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Abstract

This chapter is about the multiple forms of collaboration that are crucial to designing and implementing a school and community-based early childhood teacher preparation program. Maintaining quality in education and teacher education is a systemic, interdependence among individuals, institutions, and local, state, and national policy makers. We conclude that teacher education redesign is less about courses and pedagogies and more about systemic relationships, routines, and evaluations over time.

Details

International Teacher Education: Promising Pedagogies (Part C)
Type: Book
DOI: https://doi.org/10.1108/S1479-368720150000022008
ISBN: 978-1-78441-674-4

Keywords

  • Collaboration
  • early childhood education
  • family home engagement
  • funds of knowledge
  • story
  • teacher candidates

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Book part
Publication date: 10 September 2018

James Madison University Sowing the Seeds of CARE (Creativity and Reading Education) within the Harrisonburg Refugee Community

Kara M. Kavanagh and Holly McCartney

Each year, our university’s small community welcomes 200 refugees. Many refugee children’s schooling is interrupted due to long waits in refugee camps, so they need…

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Abstract

Each year, our university’s small community welcomes 200 refugees. Many refugee children’s schooling is interrupted due to long waits in refugee camps, so they need additional educational opportunities. Families from the refugee community and representatives from the Church World Services, a local refugee-resettlement agency, partnered with James Madison University to create a summer program that provides children from the refugee community with more support in English and reading. Creativity And Reading Education (CARE) is a summer program for Pre-K-3rd grade children in the refugee community that integrates creativity and English/literacy development by utilizing community-based field trips for real-world connections and applications. Pre-service teachers in this six-credit experience planned and facilitated morning meetings, integrated literacy/creativity activities, read aloud sessions, and vocabulary focused on field trips. We partnered with the schools and recruited 16 pre-service teachers, 30 children, and 10 parents to participate in the three-week program. This chapter explicates how CARE was conceptualized and implemented during its pilot year. We highlight our community partnerships, illuminate challenges and lessons learned, and explain next steps as the subsequent iteration of the CARE program that evolves to serve more students and families.

Details

Refugee Education: Integration and Acceptance of Refugees in Mainstream Society
Type: Book
DOI: https://doi.org/10.1108/S2055-364120180000011013
ISBN: 978-1-78714-796-6

Keywords

  • Education
  • literacy
  • community
  • creativity
  • summer program
  • pre-service teachers
  • early childhood

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Article
Publication date: 1 June 2004

Creating Links Between Mental Health Services for Adults and those for Children and Adolescents

Tony Gillam

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Abstract

Details

Mental Health Review Journal, vol. 9 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/13619322200400016
ISSN: 1361-9322

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Article
Publication date: 13 July 2015

Crisis management: the spiritual aspects of victim recovery in serious crime

Irene Afful and Alexander Williams

– The purpose of this paper is to explore crisis management in terms of the spiritual aspects of victim recovery. The paper focuses, in particular, on victims of serious crime.

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Abstract

Purpose

The purpose of this paper is to explore crisis management in terms of the spiritual aspects of victim recovery. The paper focuses, in particular, on victims of serious crime.

Design/methodology/approach

The paper reviews the available literature on crisis management, serious crime, spirituality and pastoral support to determine their impact on trauma recovery. Semi-structured interviews were also conducted with a number of police chaplains and a hospital chaplain, in addition to police family liaison officers and witness care officers, who have in-depth involvement with victims of serious crime, to explore the support available and identify gaps against existing theory.

Findings

Spiritual/pastoral support is available to police officers in the form of police chaplains. Their support is reported to be valuable in the crisis recovery process. Hospital patients report such support as integral to mental and emotional well-being and recovery. Victims of serious crime are not offered such pastoral services through the criminal justice system, though other more practical needs are provided for. This gap could have implications for the effectiveness of the criminal justice process.

Research limitations/implications

The research is an exploratory study and seeks to open up debate in this arena. The research is localised to a specific region and may not generalise nationally/internationally.

Practical implications

The paper evaluates the role and import of spiritual support in trauma recovery, makes a number of recommendations to plug the gap in current provision to victims of serious crime and suggests directions for further research in this area.

Social implications

There are limited social implications.

Originality/value

There has been very limited research conducted in this specific area and this paper seeks to redress this gap and suggests opportunities for further research to enhance victim crisis recovery and participation in the criminal justice process.

Details

International Journal of Emergency Services, vol. 4 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJES-09-2014-0014
ISSN: 2047-0894

Keywords

  • Spirituality
  • Police
  • Trauma
  • Crisis recovery
  • Victims

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Book part
Publication date: 15 September 2020

Practical Challenges to Effective Participation

Jo Easton

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Abstract

Details

Death in Custody
Type: Book
DOI: https://doi.org/10.1108/978-1-83909-025-720201016
ISBN: 978-1-83909-026-4

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Article
Publication date: 1 February 2004

Governance in Spanish family business

K.C. Suáre and D.J. Santana‐Martín

This explorative research paper illuminates the governance systems in Spanish family businesses, and evaluates the extent to which they pursue good governance practise…

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Abstract

This explorative research paper illuminates the governance systems in Spanish family businesses, and evaluates the extent to which they pursue good governance practise both in the business and family areas. Empirical evidence is drawn from a database of 112 sizeable Spanish firms, and the results show the absolute dominance of the leading family in the ownership, control and management of sample firms. Approximately half of the members of the board tend to be insiders and more than two‐thirds are family members. It emerges that generational firms (with third generation and beyond owner‐managers) exhibit greater similarity in their governance structures to first generation firms than second generation ones; this might be due to the so‐called “pruning” which is used as a survival mechanism. Overall, it emerges that family firms have a very low degree of board regulation by formal rules and family governance systems are hardly developed.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 10 no. 1/2
Type: Research Article
DOI: https://doi.org/10.1108/13552550410521425
ISSN: 1355-2554

Keywords

  • Family firms
  • Corporate governance
  • Boards of directors
  • Spain

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