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1 – 10 of over 122000
Article
Publication date: 30 June 2022

Hongxin Wang, Chundong Zheng, Wenqing Wu and Fanhui Sui

Based on a personality-behavior-outcome framework, this study analyzes how entrepreneurs' dual narcissism (i.e. narcissistic admiration and rivalry) affects new venture…

Abstract

Purpose

Based on a personality-behavior-outcome framework, this study analyzes how entrepreneurs' dual narcissism (i.e. narcissistic admiration and rivalry) affects new venture growth (NVG) through learning from entrepreneurial failure (LFEF) and discusses the moderating effect of personal initiative on the relationship between dual narcissism and LFEF.

Design/methodology/approach

A total of 294 entrepreneurs from different cities and industries in China were selected as the research sample. The mediation effect was examined using the PROCESS macro, and the moderation effect was tested via hierarchical regression analysis.

Findings

This study found that narcissistic admiration positively affected NVG, while narcissistic rivalry had the opposite effect. LFEF mediated the relationships between narcissistic admiration/rivalry and NVG. In addition, the effects of narcissistic admiration and rivalry on LFEF were moderated by personal initiative.

Practical implications

The findings suggest that entrepreneurs with narcissistic rivalry should deliberately regulate their cognition of failure and strengthen their learning from failure. Moreover, entrepreneurship education mentors should emphasize cultivating and guiding entrepreneurs' personal initiative in the context of frustration education. In addition, venture capitalists can consider incorporating the personality traits (i.e. dual narcissism and personal initiative) of entrepreneurs into the investment decision-making index system.

Originality/value

This study advances the relationship between narcissism and performance through the perspective of dual narcissism and provides a learning theory perspective for analyzing the narcissism–performance relationship. Moreover, by exploring the moderating role of personal initiative, this study enriches the understanding of the conditional factor that affects the ability to learn from failure.

Details

Journal of Organizational Change Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 21 June 2022

Irfan Ahmed, Sanjay S. Mehta, C. Ganeshkumar and VivekShankar Natarajan

The objective of this paper is to develop a map of the contours of the phenomenon of retailer failure by aggregating, parsing and extracting known findings regarding…

Abstract

Purpose

The objective of this paper is to develop a map of the contours of the phenomenon of retailer failure by aggregating, parsing and extracting known findings regarding business failure in marketing, business and other streams of inquiry to provide a comprehensive understanding of research on the topic. Defined as the converse of retailer performance, an understanding of retail failure is expected to yield insights for performance measurement and benchmarking studies.

Design/methodology/approach

The paper includes a systematic literature review, employing state-of-the-art tools such as VOSViewer.

Findings

The analysis reveals patterns in the intellectual structure of the research on retail failure, as well as patterns of influence. While the discipline of marketing has been surprisingly limited in the study of retail failure, study of retail failure has been pursued by other branches of the business discipline, and even some disciplines other than business.

Originality/value

This paper provides a comprehensive and systematic literature review on the topic of retail failure.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 23 June 2022

Ramakrishna Salagrama, Anna S. Mattila, Sanjeev Prashar and Sai Vijay Tata

The present research examines the interaction between explanation type and regulatory focus on informational justice (IJ) and satisfaction with service recovery.

Abstract

Purpose

The present research examines the interaction between explanation type and regulatory focus on informational justice (IJ) and satisfaction with service recovery.

Design/methodology/approach

The authors conducted two experiments with 538 respondents.

Findings

The findings imply that the effectiveness of the explanation type depends on the regulatory focus of the recipient and the severity of the failure. Specifically, with low severity failures, promotion-oriented respondents were sensitive to explanations about why failures happened. Conversely, their prevention-oriented counterparts were sensitive to explanations about how failures happened. With high severity failures, respondents were sensitive to how the failure happened irrespective of their regulatory focus orientation. Moreover, IJ is the psychological mechanism explaining such effects on satisfaction with service recovery.

Originality/value

The research contributes to the service recovery literature showing that explanations provided by the service providers should match the regulatory focus of the customers. The study provides new insights to the practicing managers to enhance the effectiveness of the explanations thus reducing recovery dissatisfaction.

Details

Marketing Intelligence & Planning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 15 June 2022

Mohamed A. Shaheen, Lee S. Cunningham and Andrew S.J. Foster

The effect of bolt stripping failure on the ductility of steel end plate beam-column connections has received relatively little investigation to date. The objective with…

Abstract

Purpose

The effect of bolt stripping failure on the ductility of steel end plate beam-column connections has received relatively little investigation to date. The objective with the present work is to establish a validated numerical model of end plate connections at elevated temperatures, which predicts the mechanical behaviour and failure modes observed in the experimental tests including the bolt stripping failure. Furthermore, the validated FE model was used to investigate the effect of stripping failure on both the rotational and load-bearing capacity of end plate connection.

Design/methodology/approach

The analysis was conducted on a validated numerical model of end plate connections at elevated temperatures, which predicts the mechanical behaviour and failure modes observed in the experimental tests including the bolt stripping failure. The material was modelled considering ductile damage initiation and evolution featured in ABAQUS/Standard.

Findings

This study demonstrates that thick end plates can prevent stripping failure which significantly improves the rotational capacity of the connection. This failure mode can develop readily with thin end plates; however the effect is often unrealistically mitigated through idealised experimental tests. The rotational capacity of a connection can be 5.0 times higher if stripping failure is avoided, particularly at elevated temperatures. Eurocode 3 part 1.8 does not consider the possibility of stripping failure when discussing the requirements for plastic analysis. It is concluded in the present study that by allowing for the possibility of bolt stripping, the mode of failure can often shift from end plate failure to bolt stripping, this in turn significantly reduces the connection rotational capacity.

Originality/value

The effect of bolt stripping failure on the ductility of steel end plate beam-column connections has received relatively little investigation to date.

Details

Journal of Structural Fire Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-2317

Keywords

Article
Publication date: 24 May 2022

Ke Ma and Si Qian

Service failure is detrimental for both enterprises and customers; therefore, it is particularly important and cost effective for service enterprises to take precautionary…

Abstract

Purpose

Service failure is detrimental for both enterprises and customers; therefore, it is particularly important and cost effective for service enterprises to take precautionary measures rather than provide recovery after service failure. Based on the inoculation theory, this research examines the impact and the boundary conditions of inoculation messages on the effectiveness of service recovery.

Design/methodology/approach

The proposed research model is examined through two scenario-based experimental studies. A total of 627 datasets was collected and analyzed with the SPSS program with the PROCESS tool to examine the moderation (Model = 1) and three-way interaction (Model = 4) effects.

Findings

The research findings show that inoculation messages moderate the relationship between recovery measures and customer satisfaction. Specifically, there is a positive relationship between service recovery and recovery satisfaction, which can be further boosted with inoculation messages. Importantly, inoculation messages eliminate the significant difference between the effects of expected recovery and high recovery. However, inoculation messages are only effective for enterprises with high brand equity.

Originality/value

These findings have important theoretical and practical implications for the service recovery practice of service enterprises.

Details

Marketing Intelligence & Planning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 7 June 2022

James Geisbush and Samuel T. Ariaratnam

Reliability centered maintenance (RCM) is a process used to determine activities to be taken to ensure an asset continues to perform asset's function in asset's present…

Abstract

Purpose

Reliability centered maintenance (RCM) is a process used to determine activities to be taken to ensure an asset continues to perform asset's function in asset's present operating context by identifying asset's function, failure modes that could preclude performing asset's intended function, prioritizing failure modes and determining effective preventative maintenance tasks that can be cost effectively and efficiently implemented to reduce the likelihood of a failure.

Design/methodology/approach

A comprehensive survey of literature was undertaken to examine the current industry state of practice. Various industries were examined to better understand applications of RCM within the various industry sectors and determine those industries that RCM has not historically been readily adopted. A case study example of RCM applied to radial gates for water control in open channel canals for water conveyance is presented to demonstrate a civil infrastructure application.

Findings

The results found that RCM has been used since RCM's inception in the airline industry during the 1960s to reduce the cost of maintaining aircrafts. Over the past 40 years, an assortment of industries has begun implementing cost effective preventative maintenance tasks identified during RCM analysis. However, there is a noticeable lack of civil assets being analyzed by RCM, such as water conveyance systems and other civil infrastructure systems vital to the health and well-being of today's societies.

Originality/value

The comprehensive literature review of the current state of practice will provide a better understanding of the various applications of RCM to facilitate RCM's application to other industries, thereby reducing failure due to early identification of maintenance tasks. An example RCM demonstrates the application to a radial gate, used in water conveyance for the drinking water and irrigation sectors, which have not historically used RCM for developing maintenance strategies.

Details

Journal of Quality in Maintenance Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2511

Keywords

Open Access
Article
Publication date: 13 May 2022

Saleh Alsulamy

The purpose of this research is to identify the constraints and restrictions and their impact on the construction projects in Saudi Arabia from three key participants'…

Abstract

Purpose

The purpose of this research is to identify the constraints and restrictions and their impact on the construction projects in Saudi Arabia from three key participants' perspectives for the planning stage.

Design/methodology/approach

Using a descriptive-analytical approach, this research described and analyzed the frequency and severity of failure factors in construction projects in the planning stage using a five-Likert scale questionnaire in Saudi Arabia construction between 2019 and 2020. A total of 100 experts from contractors, consultants and owners were included in the study.

Findings

The findings have shown that time dispute was the major factor affecting the projects to be failed. Similarly, cost overrun and total abandonment have an impact on project failures. The findings have indicated that government officials were involved in delaying the projects while contractors also failed in the project deliveries.

Research limitations/implications

Further research is needed to investigate the relationship between failure characteristics and project success measures in the same stage, in addition to, factors of failure for construction projects' life-cycle stages.

Originality/value

The findings have indicated that government officials were involved in delaying the projects while contractors also failed in the project deliveries.

Details

Frontiers in Engineering and Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2634-2499

Keywords

Open Access
Article
Publication date: 3 June 2022

Francesco Petrucci and Matilde Milanesi

To the best of the authors’ knowledge, this paper is a first attempt to deal with the phenomenon of new venture failure from the business network perspective of the…

Abstract

Purpose

To the best of the authors’ knowledge, this paper is a first attempt to deal with the phenomenon of new venture failure from the business network perspective of the Industrial Marketing and Purchasing (IMP) Group. In particular, this study aims to explore the post-failure phase of a new venture to investigate what happens to the new venture’s resources and relationships in the aftermath of its failure and the role of the entrepreneur in this process.

Design/methodology/approach

The paper builds on an explorative multiple case study of two failed new ventures, unfolding the failure and post-failure phase: evidence from both cases is confronted and discussed.

Findings

This study shows that the post-failure is a complex phase of recombination of activities and residual resources that may lead to new business opportunities. It is discussed that residual resources influence the direction and extent of post-failure activities in terms of restrictions as well as opportunities to restart new projects or ventures. It is also shown how the entrepreneur deals with the “business remains”.

Originality/value

While much attention has been devoted to new ventures’ failure, the paper focuses on the post-failure phase, an almost neglected topic in industrial marketing research. This study sheds some new light upon the journey through which entrepreneurs come to develop the set of resources, activities and relationships that are not only key to the establishment of the venture but also relevant in the complex and intricate trajectories of post-failure.

Details

Journal of Business & Industrial Marketing, vol. 37 no. 13
Type: Research Article
ISSN: 0885-8624

Keywords

Open Access
Article
Publication date: 27 April 2022

Marco Greco, Serena Strazzullo, Livio Cricelli, Michele Grimaldi and Benito Mignacca

Despite the multiple calls for research on the dark side of open innovation, very few studies have approached the topic so far. This study aims to analyse successful and…

Abstract

Purpose

Despite the multiple calls for research on the dark side of open innovation, very few studies have approached the topic so far. This study aims to analyse successful and unsuccessful open innovation projects.

Design/methodology/approach

This study uses thematic analysis to describe the factors determining their (un)success. The researchers interviewed 27 managers and owners in the manufacturing sector. Then, the respondents were asked to discuss one successful and one unsuccessful open innovation project to explore the differences in triggers and setbacks, focusing on the causes that determined the failures.

Findings

Findings show that many interviewees are reluctant to identify failure cases, which somewhat explains the paucity of studies on the topic, and others do so when the failure is recognised by a third party (such as a public institution not granting funds to the project). This study discussed how this phenomenon is linked with the paradoxical relation between innovation success and failure. It is also found that triggers and setbacks determining the project's (un)success are markedly differently based on the technological intensity of the firm. Implications for scholars and practitioners are also drawn.

Originality/value

This study provides a balanced view between open innovation successes and failures to offer informative recommendations to practitioners. Furthermore, it contributes to filling the scarcity of studies related to risks and failures of open innovation projects. This gap has been addressed by studying the factors that determine the success and unsuccess of an open innovation project.

Details

European Journal of Innovation Management, vol. 25 no. 6
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 11 April 2022

Qiwei Zhou, Jih-Yu Mao, Shuting Xiang, Ran Huang and Bowei Liu

Encountering work failures is not uncommon for employees. Employee learning from work failures is critical to knowledge management and employee development. This study…

Abstract

Purpose

Encountering work failures is not uncommon for employees. Employee learning from work failures is critical to knowledge management and employee development. This study aims to examine leaders’ role in facilitating employee learning from work failures.

Design/methodology/approach

A two-wave survey featuring full-time employees in China was conducted to test the hypotheses. Linear regression analyses were adopted.

Findings

Leader consideration and leader structure initiation are positively related to employee learning from work failures. Leader structure initiation strengthens the positive relationship between leader consideration and employee learning from work failures. Employee intrinsic motivation mediates the interactive effect of leader consideration and leader structure initiation on employee learning from work failures, such that leader structure initiation strengthens the positive relationship between leader consideration and employee learning from work failures through employee intrinsic motivation.

Originality/value

Despite the importance of employee learning from work failures, little is known about leaders’ role in facilitating such behavior. Whereas leader consideration and structure initiation are distinct and sometimes even competing, this study suggests that they complement each other to exert positive influences on employee learning from work failures. In addition, this study identifies an underlying influence mechanism.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1367-3270

Keywords

1 – 10 of over 122000