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The purpose of this paper is to assess the extent of failure within Ghanaian Government projects using multiple failure criteria.

This study used a sequential data collection approach by employing an in-depth semi-structured interview and questionnaire, respectively. Based on insight from the literature review, interviews were held with participants to solicit their perceptions about the failure of Ghanaian Government projects. A questionnaire was developed based on the results from the interviews in order to determine the relative importance of the various failure criteria used as the evaluation tool.

Six main criteria were identified and used as the assessment framework for Ghanaian Government project failure. The findings indicated that Ghanaian Government projects fail on all the six failure criteria; however, the extent of failure differs from criterion to criterion. The worst failure criterion is meeting the projected timescale. This is followed by cost, requirement, stakeholder satisfaction, national development and contribution to the sector where projects are implemented, respectively.

From this study, government project practitioners and policy makers will be able identify the failure areas (criteria) on which to focus during government project implementation.

Though extant literature has been devoted to the success/failure criteria, attention has not been paid to comparison of the extent of failure within these criteria in government projects. Therefore, this study extends the literature in this regard as well as government project failure literature in general.

Reviews product life cycle theory and examines empirical evidence. Reports on empirical research carried out to determine the applicability of the theory to popular record products. Proposes a framework of the relationship between the producer life cycle and the marketing mix.

The purpose of this study is to explore the effects of priming on consumer emotions and willingness to pay as consumers experience two services with two opposite valences.

A 2 (service experience sequence: failure–success, success–failure) × 3(priming: positive, negative, no priming) between-subject experiment was conducted with 230 college students in China.

Results indicate that when priming information is included, people give greater decision weight to the second service. Specifically, in the failure–success scenario, priming information between two services increases positive emotions and decreases negative emotions, raising willingness to pay. In the success–failure scenario, priming information decreases positive emotions and increases negative emotions, thus lowering willingness to pay.

First, if businesses discover the possibility of a service failure, then disclosing negative information is better than whitewashing the truth. Second, services following a campaign of positively framed messages should be carefully rendered. The damage of pre-failure positive priming is most certainly irreparable. Finally, in terms of communication, businesses and service providers should cater to consumers exposed to different levels of information accordingly.

Previous investigations focusing on a single purchase have argued that priming effects should cause consumers of varying tastes to react in a more unified manner to a service. This study extends the research scope to more realistic situations ”sequential service experiences with opposite valences” and asserts that differences in service experiences alter the influence of priming information.

The classical dichotomy between success and failure is hardly applicable in the analysis of organisational behaviour, performance and outcomes in complex social roles, such as those in education. A unique approach has to be developed. Hence, a threefold classification has been pursued here: unequivocal failure, “satisficing”, and unequivocal success. Although viewed as existing along a continuum, they are marked out by failure and success thresholds. Four basic role climates, transpiring from four basic failure‐success configurations, have been identified and analysed: “apathetic”, “frustrating”, “tense”, and “tranquil” role climates, from which preliminary hypotheses of organisational behaviour have been derived. Application of the analytical framework developed here was restricted to the school principal, a complex role, with many components which are characterised by different and often conflicting role climates. Tentative propositions relating to school principal role climates and organisational behaviour were postulated on the basis of this analytical framework.

The business model of monoline insurers is to guarantee payments of debt issues in case of defaults by the issuer. Although sparse attention is given to monolines in literature, they play an important role in enabling municipalities and firms in refinancing. This study aims to conduct a systematic review of 181 articles from 1990 to 2020 from 23,130 records and a case study on the key monoline insurers. Key failure, success factors and demand for future monoline insurance are identified. Finally, the study explores monolines’ potential during COVID-19 and develops a framework for monoline governance and regulation.

The study follows Briner and Denyer and Moher et al. to implement the systematic review. The methodology involves ascertaining the motivation behind the review, and formulating research questions; aggregating relevant prior literature from scientific databases, conducting quality assessment and synthesising the data; and conducting extensive analysis for framework development. Case study methodology foundation phase focuses on understanding the research philosophy. The second phase involves documenting the procedures involved. The final phase involves collecting the relevant quantitative and qualitative material. In addition, collecting empirical data from numerous sources allows triangulation.

The review results of 181 articles from 1990 to 2020 show that peak article counts occur in 2010 and 2013 (nine academic studies) and in 2008 and 2010 (six industry studies). Over- and under-explored domains happen to be bond pricing (86 academic studies) and bond markets (36 industry studies) and corporate bonds (19 academic studies), respectively. The study highlights failure factors such as adverse selection, premiums mispricings, inadequate capital and regulation, untimely downgrades and governance issues; and identifies success factors such as conservative underwriting, early financing, competitor business acquisitions and obtaining put-back claims. Potential during COVID-19 is discussed and a monoline governance framework is developed.

Search and selection criteria distortions may lead to sample selection bias in systematic reviews. Issue is addressed by using different permutations of the search key words to refine the search criteria. Reference list of collected final sample of articles are perused to identify additional articles. It is difficult to obtain verifiable empirical data on the bond/monoline insurers or their insured products, especially for the structured finance sector. Most of the information available on data stream and firm’s quarterly financial reports for publicly traded monoline/bond insurers and credit rating reports are included to overcome this issue.

Demand for bond/monoline insurance still persists even in the USA. Although borrowing costs are low, obtaining bank loans would be challenging for municipalities and corporates with increased risks. Especially, given worldwide government stimulus on wages, most municipalities would possess reduced budgets for public finance. Monoline insurance can play a key role in financing such projects. Thus, it is important to understand their unique traditional and transformed business model and applicability during and post-COVID-19. Given the near extinction of bond/monoline insurers during the 2008 global financial crisis (GFC), an adequate framework for bond/monoline insurers as developed in this study is key for future business continuity.

There is significant interest, especially, from the industry on monolines as identified in our systematic review. Monoline insurance has major effects on taxpayers, government policies and bond investors. They aid in financing public finance projects that have significant societal impact. This study contributes by filling existing gaps in the literature, especially, from a behavioural, ethical and social perspective of the monolines, regulators, other stakeholders and new entrants to the industry during COVID-19. This study links prior finance theories to the impact of bond/monoline insurer’s during the 2008 GFC and their stakeholders involved that has societal implications.

This study can be differentiated from prior research on monoline insurers as follows: The study identifies, gaps, similarities, trends between prior academic and industry literature and develop a bond/monoline governance framework; identifies key failure and success factors during the 2008 GFC crisis to develop the governance framework and identify monolines’ potential during COVID-19; as opposed to most prior literature that only focus on one (Drake and Neal, 2011 analyse MBIA) or two key bond/monoline insurers, this study focuses on five key bond/monoline insurers in detail and all other key insurers as well in the empirical analysis section.

There is a large amount of published literature on project management. However, there exists a gap between the existing literature and current practices in the industry for the development and execution of megaprojects. Existing literature generally focuses on individual elements applicable to project management in general. This article aims to provide an overview of the project management system components used in industrial megaprojects and identify the gaps between theory and practice, which can be used as input for further research on the topic.

The topic of megaproject management is reviewed based on available literature sources on megaproject management systems to identify the main gaps in the literature between theory and practice. Based on the findings, an analysis is provided to discuss the improvements required in distinct project management areas and phases.

There are multiple gaps associated with issues, failures, successes and challenges in industrial megaprojects. Improvements are needed in distinct management areas and over the entire project lifetime. Further guidelines are required for achieving improved megaproject management systems. Such concepts could benefit researchers and practitioners in streamlining their research toward the most relevant and critical areas of improvement of megaproject management systems.

This study addresses the literature gaps between theory and practices on megaproject management systems with an overview that provides helpful guidance for industrial applications and future research. A holistic analysis identifies gaps and critical drives in the body of knowledge, revealing avenues for future research focused on quality as the central pillar that affects the entire megaproject management system.

The purpose of this paper is to address a long-standing gap in current research on intercultural service encounters, by exploring the direct and indirect roles of four personal cultural orientations (PCOs) [independence, interdependence (INT), risk aversion (RSK) and ambiguity intolerance (AMB)].

A 2 × 2 between-subjects experimental design with customers in two countries (Australia and China) using scenarios to manipulate service outcome (failure or success) and photos of foreigners as customer or employee to prime perceived cultural distance (PCD).

Customers with higher (vs lower) independence perceive greater interaction comfort, service quality and satisfaction (SAT) and are affected to a lesser extent by PCD and service outcome, but those with higher (vs lower) RSK or AMB perceive lower interaction comfort, service quality and SAT and are affected more strongly by PCD and service outcome.

The authors used an “experimental” design with “imaginary” service scenarios to collect data in “two” countries using “four” PCOs for greater control in this paper, but all of these choices may restrict the generalizability of the findings.

Service managers need to look beyond visible cultural differences, such as ethnicity, nationality and language, and focus more on the invisible cultural differences in customs, values and norms, as reflected by the four PCOs in this paper.

The authors extend prior research on intercultural service encounters by exploring the moderating effects of PCOs on the influence of service outcome and PCD on interaction comfort, service quality and SAT.

Primary teachers play a vital role in fostering pupils' successful futures. Therefore, gaining knowledge of primary teacher students' learning processes, including the achievement of information-seeking skills, is crucial. The aim of this paper is to understand better the interplay between cognitive appraisals and emotions in the constructivist process of learning and achieving information-seeking skills.

In-depth semi-structured interviews were conducted with six Swedish primary teacher students. The analysis of qualitative data was deductive and theory-driven, guided by Kuhlthau's information search process model, Scherer's semantic space of emotions and Pekrun's control-value theory of achievement emotions.

Anger/frustration, enjoyment and boredom were identified as activity emotions and anxiety, hopelessness and hope as prospective outcome emotions. The retrospective outcome emotions found were pride, joy, gratitude, surprise and relief. The appraisals eliciting the achievement emotions were the control appraisals uncertainty/certainty (activity and prospective outcome) and oneself/other (retrospective), and value appraisals negative/positive intrinsic motivation (activity) and failure/success (prospective and retrospective). The interplay between appraisals and emotions was complex and dynamic. The processes were individually unique, non-linear and iterative, and the appraisals did not always elicit emotions.

The study has theoretical and methodological implications for information behaviour research in its application of appraisal theories and the Geneva affect label coder. In addition, it has practical implications for academic librarians teaching information-seeking skills.

The purpose of this paper is to assess the sustainability of a forestry management strategy in checkmating desert encroachment and it also examines the impacts of the Forestry II program on agricultural productivity in the rural communities.

The study adopted a quantitative approach in assessing the rural farmers’ level of participation in the Forestry II program in which 201 respondents were interviewed in the study area. Structured questionnaires’ were also administered to afforestation officials/extension workers in the two states regarding the different components of the projects and probable cause(s) of failures/successes as well as the level of involvement of the community in the project. Field observations of the project sites were also carried out with a view to examining the level of achievements on the physical components of the projects.

The findings of this study revealed that, involvement of the stakeholders and participation of the community was lacking at the early stage of the program and the negligence of indigenous knowledge as well as the influence of bottom up approach was not incorporated in the project. The study further revealed that, appreciable positive impacts have been recorded at various levels of its implementation. The improvement of livelihood of the rural people through increased forest products supply was noted, fuel-wood and poles supply were also increased and this had gone a long way in creating employment for the rural dwellers.

The study involved the establishment of shelterbelts, windbreaks, woodlots, orchards and nurseries which were complimented by social forestry, and which raised public awareness through campaigns such as school forestry programs, forestry extension services and a fuel-wood conservation program.

The study articulated success and failure as well as a detailed assessment of the Forestry II project. The study showed that government could significantly combat desertification in the arid zones through sustainable afforestation if adequate resources were employed.

The purpose of this study is to discuss conditions in support of a Competent Self in the broader process of the school‐work transition, particularly regarding early school‐leavers.

A total of 233 early school‐leavers were followed in innovative and successful vocational training courses. Using a “quali‐quantitative” research model, longitudinal and multilevel, the comparison between contexts (previous/current school attended) and experiences (school failure/success) was adopted as the basic unit of analysis and considerable attention was given to the personal reflexivity stimulated by the transition undertaken.

The successful vocational training experience allowed the students to demonstrate commitment, competence and mastery motivation supported by the perception they were part of a project that was credible, shared and focused on a mutual investment in learning a job. The commitment and availability of the teachers and the testing of the “learning by doing” were the aspects that most strongly supported the construction of a Competent Self, in contrast with what the students perceived in the schools they had left.

The findings support the relevance of studying school‐failure by valorising the perceived quality of the school experience especially in relation to the teaching‐learning models adopted.

Emphasis was placed on the conditions that could contribute to coping with the school failure phenomenon (especially regarding vocational school paths).

The theoretical‐methodological measures adopted contributed to overcoming some ambiguities that characterised the research on school failure, questioning the supposed weakness of the early school‐leavers and highlighting school factors that contributed to students' engagement/disengagement, making the “school” (not only the students) “protective” or “at risk”.