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Constructing an effective production control policy is the most important issue in wafer fabrication factories. Most of researches focus on the input regulations of wafer fabrication. Although many of these policies have been proven to be effective for wafer fabrication manufacturing, in practical, there is a need to help operators decide which lots should be pulled in the right time and to develop a systematic way to alleviate the long queues at the bottleneck workstation. The purpose of this study is to construct a photolithography workstation dispatching rule (PADR). This dispatching rule considers several characteristics of wafer fabrication and influential factors. Then utilize the weights and threshold values to design a hierarchical priority rule. A simulation model is also constructed to demonstrate the effect of the PADR dispatching rule. The PADR performs better in throughput, yield rate, and mean cycle time than FIFO (First‐In‐First‐Out) and SPT (Shortest Process Time).

The purpose of this paper is to present and implement an algorithm to prioritize welding quality deterioration factors for improving welding personnel performance. A case study is carried out in a piping components fabrication process which supplies these components to oil and gas production and processing facilities on the Norwegian continental shelf (NCS).

The quality deterioration factors' prioritization is carried out using statistical methods in conjunction with the data recorded in the welding inspection database (WIDB) of the case study company. Data cleaning and rearrangements were performed to reflect final objective. Based on the welding procedure specifications (WPSs) and quality imperfection groups classified in NS‐EN ISO 6520‐1, the analysis is performed to prioritize the welding quality deterioration factors.

Based on the WPSs and quality imperfection groups classified in NS‐EN ISO 6520‐1, it is possible to prioritize the welding quality deterioration factors. These factors are possible to use for improving the performance of welding personnel to assure the quality of welds in steel fabrications.

The factors prioritized are possible to use for improving the performance of welding personnel to assure the quality and reliability of welds in a steel fabrication.

Assuring quality as proposed in the manuscript, the catastrophic failures that are potential in production and process plants can be mitigated. This enhances health, safety and environmental performance of welds in steel fabrications.

The value of this paper is to illustrate an innovative approach to a real life quality problem; it demonstrates how the application of qualitative and quantitative quality instruments in accordance with technical specification can help in increasing and maintaining product compliance and in optimizing the management of resources.

This paper aims to enable students craft a winning corporate strategy applicable for organizations in various contexts. The practical approach consists of conducting scenario planning based on internal and external environment analysis, identifying the winning factor, proposing an implementation strategy of entry and exit strategies, and future customers, and evaluating matching of business ethics and legality.

Wesley Chen, the executive director and group chief executive officer, has the ultimate challenge of leading his management team to operate from a sole proprietorship management style to a listed large company in the Malaysian Stock Exchange. He identified the gap in the need to craft a winning corporate strategy for business sustainability. The corporate strategy should address expansion of their service offerings and needs to be carefully crafted to suit TopSteel’s risk appetite and overall business strategy. The strategy must also consider the internal and external factors that TopSteel faced with, identify the core competency of TopSteel, build in strategic agility in the implementation plans to address the dynamic business landscape, and most importantly ensure the corporate strategy must be in compliance to ethical and legal standards. The case study documents the one year of transition of TopSteel’s operations with a strong focus on the strategic management process direction for a winning OEM+ model through the use of SWIM concept.

This case is suitable for undergraduate or postgraduate programs or even executive courses in strategic management.

Teaching Notes are available for educators only.

CSS 11: Strategy

The purpose of this paper is to present the utilities of packaging and PCB fabrication processes for manufacturing micro electromechanical systems (MEMS) and its package for sensing and actuation applications.

A broad array of manufacturing approaches available in the packaging industry, including lamination, lithography, etching, electroforming, machining, bonding, etc. and a large number of available functional materials such as polymers, ceramics, metals, etc. were explored for producing functional microdevices with greater design freedom.

Good quality MEMS devices can be manufactured using packaging style fabrication, particularly using stacks of laminates. Furthermore, such microdevices can be built with a high degree of integration, pre‐packaged, and at low cost.

Further manufacturing research work should be undertaken in collaboration with the PCB and packaging industries, which stand to benefit greatly by expanding their offerings beyond serving the semiconductor industry and developing their own integrated MEMS products.

The paper presents examples of basic packaging fabrication processes for producing 3‐D structures and free‐standing structures, and a new MEMS manufacturing paradigm to build micro‐electromechanical (MEMS) for biomedical, optical, and RF communication applications.

This case is to familiarise students with the peculiarities of managing people by focussing on human capital development (HCD). Through the case, students are exposed to the critical recruitment and retention issues faced by METAL STAR Limited Company (METAL STAR), which have a detrimental impact on their business operations. Through the novel use of the transformer-transactor-performer (TTP) profiling tool, students are able to recognise the importance of matching the right candidate to the right job as a solution for recruitment and retention issues. At the end of the case analysis and discussion, students would have a clear idea of the TTP Profiling tool and how to identify core elements needed for an effective and holistic recruitment-retention-separation strategy for a company. The knowledge gained is most valuable for the students as it can be applied to other companies having similar HCD issues.

Carina Yew is the General Manager of METAL STAR, a sheet metal fabrication company in Penang, Malaysia. After more than 28 years of operations, METAL STAR has been adopting the same human resources (HR) processes and has failed to keep up with the current HR trends. Yew has to decide the best way to lead her company in transforming the HCD strategy to enable smooth and profitable business growth.

The case is relevant for undergraduate, postgraduate or even executive students taking courses pertaining to HCD or human resource management.

CSS 6: Human resource management.

Teaching notes are available for educators only.

Purpose – We investigate whether the partnership behavior of Japanese partners in their joint ventures (JVs) with European partners in Europe can be explained by the Trojan horse hypothesis (THH) view or by the cooperative specialization (CS) view. The THH view assumes that Japanese firms establish JVs to steal the knowledge of their partners and dissolve JVs as soon as they have achieved their goals. The CS view, on the other hand, argues that Japanese firms set up JVs to achieve CS and that these JVs will be stable.

Methodology – First, we derive implications of both the THH and the CS views for the longevity of JVs. Second, we make a census of all Japanese–European JVs manufacturing in 1987 and analyze their evolution to 1996. Third, we count how many of these JVs have evolved in ways that are predicted by the THH and the CS views. We argue that a particular view is supported if the number of JVs following the predicted path is larger than that following alternative paths.

Findings – We find that the partnership behavior of Japanese firms is more consistent with a CS view than with a THH view.

Limitations – This is a conservative test of THH behavior since JVs can dissolve for other reasons than the knowledge-stealing behavior of their Japanese partners.

Value of chapter – This is, as far as we know, the only study that has investigated the evolution of the population of Japanese–European JVs in Europe and has derived implications for the validity of the THH and CS views of JVs.

Industry descriptions often depict science‐driven industries as a single industry class, dominated by explicit knowledge in the form of patents, blueprints, diagrams, etc. This one‐dimensional view limits our ability to effectively manage the activities and routines across various stages of a science life cycle. The life cycle concept refers to the extent of development of the underlying scientific knowledge base. The knowledge in developed science fields (e.g. chemicals) is well codified, whereas in developing fields (e.g. biotechnology), it is less so. This variance creates interesting implications for innovation – product development routines will differ across developed and developing sciences. The purpose of this paper is to compare and contrast the knowledge‐ and resource‐based requirements of developed and developing science industries and the link to competitive advantage.

Following the outcry of several employers that many higher education (HE) graduates do not possess employability skills and therefore are not employable, the purpose of this paper, therefore, is to examine what the labour market (LM) actually demands from the higher education institutions (HEIs) and how the demands of the LM can be met by the HEIs in Nigeria.

The study is based on interviews and focus group with 28 university professors, executives of the students’ industrial work scheme (SIWES), industry executives, executive officers of the Directorate of Employment and the HE course/programme leaders that revealed substantial information about what the LM actually requires from the HE, and how the HE can meet the demands of the LM in terms of supply of quality graduates.

The key findings reveal that with adequate teaching resources and competent teachers, graduate employability skills (technical and soft), which the LM demands from the HEIs, can be imparted to the students. Concerning LM and HEIs partnerships, it is found that understanding the demands of the LM by the HEIs can enhance the graduates’ outcomes and their prospects in the LM.

The study argues that the graduate employability is still relevant to the existing practice, but further engagement and research surrounding how the HEIs in the developing countries, especially Nigeria, can meet the actual demands of the LM in terms of competent graduates are needed to examine this range of HE.

The study provides significant suggestions on the improvement needs of the HE teachers to inspire and motivate students to increase the knowledge (know-how), skills (how to do), self-efficacy (effectiveness) and qualities (technical and creative knowledge) required by the LM.

To examine the impact of oxide and oxide alternative processes on signal loss in commercial RF applications.

Stripline conductors were formed using traditional oxide, oxide dissolution/reduction, and oxide alternative processes. Conductor geometry was measured and surface topography was characterized. Effective dielectric constants and characteristic impedance for each system was determined. Finally, line loss for each treatment and rework condition was charted to nearly 20 GHz. Electrical measurements were performed by taking S‐parameter measurements through 20 GHz using an agilent vector network analyzer (VNA).

The methods employed were sufficient to statistically characterize the increased loss associated with thick oxides and high‐microetch oxide alternatives. Lower etch oxide alternatives yielded benefits for signal integrity. Of importance, rework procedures gave unacceptable increases in line loss. Overall, however, the loss due to innerlayer bonding processes was not of sufficient magnitude to elevate oxides as a primary contributor to conductor loss. For the relative simple, high production system employing epoxy substrate, oxide loss was found to be far less than substrate effects, imaging quality, and foil treatment.

Electrical engineers and printed circuit board (PCB) designers strive to focus their efforts on improving the PCB processes leading to maximum conductor loss in the electronic system. This work shows that oxide treatments are not a primary factor in affecting loss. Significant improvements in signal integrity may be achieved, however, with the use of low‐etch oxide alternatives and with restrictions on oxide rework. In addition, this paper allowed for new interpretations of VNA data for better modeling of PCB system data using non‐classical analysis.

This paper proposes an infrastructural framework, involving various emerging technologies, for the development of an agent‐based quality enhancement system with the distinct feature of the ability to cope with the potential quality problems from various customers' requirements.

The proposed system is equipped with the “distributed problem solving” feature which automatically identifies and divides the potential quality problems into sub‐problems and directs straight to the associated agents that are capable of interacting and negotiating with each other to support customer needs. The new feature of this agile quality enhancement system is characterized with the incorporation of the quality mining engine through the capabilities of the online analytical processing, case‐based reasoning, fuzzy logic and artificial neural networks, achieving the optimization of the performance of organizations.

In this paper, the detailed architecture and the components included in the proposed system are described with a case study to validate its feasibility of application in actual environment.

The proposed system is to enhance customer satisfaction by automating problem solving procedures in all business processes.