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This chapter’s focus is comparative causal mapping (CCM) methods in MOC research. For a background, the chapter discusses first the conceptual (cognitive theoretic) basis in typical CCM studies and its implications for understanding the target phenomena and for CCM methods. Next, it presents the CMAP3 software and describes its operating logic and main functions. Third, the chapter describes how to use CMAP3 in three prototypical cases of CCM, each characterized by different research objectives, kinds of data, and methods of data acquisition but also by potential dilemmas. The chapter concludes by speculating about the future directions of causal mapping and suggesting some ideas for developing in particular large-N CCM methods.

This chapter reflects on the understanding of the phenomenon known as Smart Industry, Industry 4.0, fourth industrial revolution, and many other labels. It does so by reflecting on the issue of terminology, as well as the existing diversity regarding the description of the phenomenon. The issue of meaning is addressed by assessing the results from Culot, Nassimbeni, Orzes, and Sartor (2020) and Habraken and Bondarouk (2019) which are, subsequently, used to develop a workable description. Findings from the two assessed studies raise the question of whether a workable construction of the phenomenon is to be understood as the key technologies or the distinctive developments? A question without a definitive answer, but I will present my view by taking inspiration from the manner in which the prior industrial revolutions are commonly understood. This leads to a, still multifaceted though, more focused understanding of the phenomenon. The insights, formulated proposition and developed model stemming from the reflection of terminology and meaning of the phenomenon helps move the current technology-related phenomenon forward. They assist with the establishment of well-documented papers. A critical aspect if we aim to understand how management will look like in the era of this phenomenon.

We contextualize contemporary domestic worker organizing in Vancouver within a history of domestic worker organizing in Canada and then build the argument that their organizing has been structured by the gendered geographies of: international migration; the location of the work in the private home; and the prevalence of stepwise migration of Filipina domestic workers to Canada. These gendered geographies have led to a distinctive mode of organizing: in the community around a wide range of issues that enfold social reproduction into workplace issues to engage the entirety of individuals’ and families’ lives across the life course. Domestic workers’ organizing is grounded in the spatialities and materialities of their lives, and seemingly familiar gender scripts take on an active force in the domestic workers’ mobilization. Confronting the contradictions of organizing domestic workers and organizing to revalue domestic work points to the enduring undervaluation of feminized workers and their work, as well as the potential for intersectional solidarities along with the need for multisectoral strategies.

A group of Japanese tourists arrive at a 4-star hotel, situated in the city center of Copenhagen, the capital of Denmark. Upon arrival, the Danish-born Japanese tour guide is the first to enter the hotel, while leaving his group of tourists in the bus. He then spends about 15 minutes with the front desk agent, checking details of the stay. Finally, after he is satisfied, he assists the tourists with checking in to their rooms. Afterwards, the guide overhears the front desk agent discussing and venting about the “annoying and time-consuming” process with a coworker in Danish. What should the hotel management do?