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It is the general purpose of this chapter to introduce assumptions, postulates and hypotheses concerning the social nature of human emotions. I will propose some universal social causes of emotion categories by integrating Kemper’s (1978) power and status dimensions in dyadic relations to universal structures of human groups. These structures, of Self and Other meeting or not meeting expectations and receiving rewards or not, predict specific emotion categories. Power and status dimensions are added to the model and defined in terms of expectation/sanction (E/S) states, and are proposed to be universal as well. Furthermore, changing E/S conditions produce corresponding changes in power/status relations, and changes in emotion categories. These changing social structural conditions cause individual anxieties to emerge. Extending Kemper’s theoretical conceptualizations, gaining or losing power-advantage or status-advantage predicts syndromes of universal anxiety emotions.

Despite the long-term interest of medical sociologists in persons’ expectations of care, there is little known about older persons’ expectations of home care. Because satisfaction with home care is important to older persons, the construct of home-care satisfaction (H-CS) is an important concern of practitioners and researchers. Influenced by theories of expectations and satisfaction, researchers have characterized expectations of home care as pre-existing variables in relation to which persons appraise satisfaction. Although theorists have emphasized the importance of obtaining data about expectations when measuring satisfaction, there are few data about expectations of home care. This narrative review points out the gaps between the current research and related theories. The frameworks and methods of studies designed to measure HC-S are reviewed with particular attention to expectations. The need to add to the knowledge base about expectations (and thereby to increase the validity of the HC-S construct) is emphasized. Definitions and categories of expectations from various disciplines are presented as untapped realms for exploring expectancies and expectations in descriptive studies. An interface between the principle of individual differences and the parameter of personal importance of home-care issues is highlighted as a framework for descriptive research.

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and non-economic activities. Researchers have increasingly focused on the adoption and use of ICT by small and medium enterprises (SMEs) as the economic development of a country is largely dependent on them. Following the success of ICT utilisation in SMEs in developed countries, many developing countries are looking to utilise the potential of the technology to develop SMEs. Past studies have shown that the contribution of ICT to the performance of SMEs is not clear and certain. Thus, it is crucial to determine the effectiveness of ICT in generating firm performance since this has implications for SMEs’ expenditure on the technology. This research examines the diffusion of ICT among SMEs with respect to the typical stages from innovation adoption to post-adoption, by analysing the actual usage of ICT and value creation. The mediating effects of integration and utilisation on SME performance are also studied. Grounded in the innovation diffusion literature, institutional theory and resource-based theory, this study has developed a comprehensive integrated research model focused on the research objectives. Following a positivist research paradigm, this study employs a mixed-method research approach. A preliminary conceptual framework is developed through an extensive literature review and is refined by results from an in-depth field study. During the field study, a total of 11 SME owners or decision-makers were interviewed. The recorded interviews were transcribed and analysed using NVivo 10 to refine the model to develop the research hypotheses. The final research model is composed of 30 first-order and five higher-order constructs which involve both reflective and formative measures. Partial least squares-based structural equation modelling (PLS-SEM) is employed to test the theoretical model with a cross-sectional data set of 282 SMEs in Bangladesh. Survey data were collected using a structured questionnaire issued to SMEs selected by applying a stratified random sampling technique. The structural equation modelling utilises a two-step procedure of data analysis. Prior to estimating the structural model, the measurement model is examined for construct validity of the study variables (i.e. convergent and discriminant validity).

The estimates show cognitive evaluation as an important antecedent for expectation which is shaped primarily by the entrepreneurs’ beliefs (perception) and also influenced by the owners’ innovativeness and culture. Culture further influences expectation. The study finds that facilitating condition, environmental pressure and country readiness are important antecedents of expectation and ICT use. The results also reveal that integration and the degree of ICT utilisation significantly affect SMEs’ performance. Surprisingly, the findings do not reveal any significant impact of ICT usage on performance which apparently suggests the possibility of the ICT productivity paradox. However, the analysis finally proves the non-existence of the paradox by demonstrating the mediating role of ICT integration and degree of utilisation explain the influence of information technology (IT) usage on firm performance which is consistent with the resource-based theory. The results suggest that the use of ICT can enhance SMEs’ performance if the technology is integrated and properly utilised. SME owners or managers, interested stakeholders and policy makers may follow the study’s outcomes and focus on ICT integration and degree of utilisation with a view to attaining superior organisational performance.

This study urges concerned business enterprises and government to look at the environmental and cultural factors with a view to achieving ICT usage success in terms of enhanced firm performance. In particular, improving organisational practices and procedures by eliminating the traditional power distance inside organisations and implementing necessary rules and regulations are important actions for managing environmental and cultural uncertainties. The application of a Bengali user interface may help to ensure the productivity of ICT use by SMEs in Bangladesh. Establishing a favourable national technology infrastructure and legal environment may contribute positively to improving the overall situation. This study also suggests some changes and modifications in the country’s existing policies and strategies. The government and policy makers should undertake mass promotional programs to disseminate information about the various uses of computers and their contribution in developing better organisational performance. Organising specialised training programs for SME capacity building may succeed in attaining the motivation for SMEs to use ICT. Ensuring easy access to the technology by providing loans, grants and subsidies is important. Various stakeholders, partners and related organisations should come forward to support government policies and priorities in order to ensure the productive use of ICT among SMEs which finally will help to foster Bangladesh’s economic development.

Gender-specific segregation of occupations has remained a typical characteristic of contemporary labour markets. From an individual perspective, (gender-)specific positioning in the labour market is the result of longer-term developments over the life course; these may be influenced by specific macro-level conditions. For example, education and training systems may differ in the information they provide for individual educational and occupational decisions and in the biographical consequences of these decisions. This chapter analyses the potential relevance of education and training systems for gender-specific occupational expectations at a comparatively young age. The empirical analyses use data from the Programme for International Student Assessment (PISA) 2000, 2003 and 2006 and from the European Labour Force Survey (ELFS), comparing occupational gender segregation in early individual expectations and in the labour force across 22 European countries. In a multi-level analysis, expectations are related to both individual-level predictors and characteristics of education and training systems. The results show that anticipated choices of gender-specific occupations are loosely related to characteristics of education and training systems. In particular, the degree of vocational enrolment seems to enforce the level of segregation. However, these associations are group-specific and rather small. Education and training systems also tend to have different consequences for the expectations of young women and young men. Gender segregation already exists at early biographical stages, but it is often modified by later adaptation and the selective behaviour of institutions and employers.

Expectation states theories linking status and behavior enhance our understanding of how social structures organize behavior in a variety of social settings. Efforts to extend behavioral explanations anchored in state organizing processes based on emotions and sentiments have proceeded slowly. This chapter presents a theory of how emotions organize observable power and prestige orders in groups. Emotions are conceptualized as transitory, intense expressions of positive and negative affect communicated from one actor to another by interaction cues. These cues become the basis of long-lasting sentiments conceptualized as liking and disliking for other actors. Sentiments become the foundation for differentiated social structures and hence, performance expectations. This chapter describes how such a process may occur and develops theoretical principles that link emotions, sentiments, and performance expectations.

Basic science, sometimes called “curiosity-driven research” at the National Science Foundation and other places, starts with a question that somehow stays in the mind, nagging for an answer. Such questions really are “puzzles”; they arise in an intellectual field or context, asking someone to fit pieces to an improving but incomplete picture of the social world. What makes a worthwhile puzzle is a missing part in understanding the picture, or a new piece of knowledge that does not seem to fit among other parts. Sometimes creative theorists can imagine a solution to one of the holes in the puzzle. If they are also empirical scientists, they devise ways to get evidence bearing on their ideas, and some of those ideas survive to give more complete and detailed pictures of the world. This chapter is the story of puzzles and provisional solutions to them, developed by dozens of men and women investigating status processes and status structures, using a coherent perspective, for over half a century.¹

Inflation expectations are an important part of the transmission mechanism of the inflation targeting regime. As such, central bankers must study the inflation expectations of economic agents to anchor them close to the level of the inflation target. However, economic agents are affected by the past and current macroeconomic situation when they form their expectations concerning future inflation. Using survey data on inflation expectations in Czechia, we investigate the macroeconomic determinants of Czech analysts' and managers' inflation expectations. We find that both actual and past inflation have a substantial impact on inflation expectations of the agents surveyed. We also identify backward-looking behaviour among these agents: persistence in inflation expectations of up to two quarters was detected. Moreover, financial analysts formed inflation expectations more in line with economic theory, while company managers evinced expectations similar to those of consumers.

This study investigates national trends in students’ science, technology, engineering, and mathematics (STEM) occupational expectations by using Program for International Student Assessment (PISA) 2000, 2003, and 2006 data. The analyses in this study revealed several noteworthy national trends in STEM occupational expectations. In many countries students’ computing or engineering (CE) occupational expectations changed between PISA 2000 and PISA 2006, while students’ health service (HS) occupational expectations remained constant. In particular, many developed countries experienced downward national trends in CE occupational expectations among top performers in science. This study also found gender differences in national trends in STEM occupational expectations. In many countries boys’ CE occupational expectations decreased between PISA 2000 and PISA 2006, while girls’ occupational expectations remained unchanged in both CE and HS fields. Finally, the gender gaps in CE occupational expectations converged in many countries, but this convergence was not due to increases in CE occupational expectations among girls, but rather decreases in expectations among boys. Because one of the policy goals in many countries is to promote engagement in STEM education and occupations among students, especially academically talented students, the current findings – national declines in CE occupational expectations among top academic performers – will most likely be viewed as problematic in several countries. Future research should use data collected over longer periods to investigate whether students’ interest in STEM education and occupations increased or decreased in a variety of countries, and whether these patterns varied by student characteristics and performance levels. Moreover, future research must focus on factors that can explain the national trends in student interest in STEM education and occupations.

This paper works at the intersections of affect control theory, expectation states theory, and social influence network theory. First, we introduce social influence network theory into affect control theory. We show how an influence network may emerge from the pattern of interpersonal sentiments in a group and how the fundamental sentiments that are at the core of affect control theory (dealing with the evaluation, potency, and activity of self and others) may be modified by interpersonal influences. Second, we bring affect control theory and social influence network theory to bear on expectation states theory. In a task-oriented group, where persons’ performance expectations may be a major basis of their interpersonal influence, we argue that persons’ fundamental sentiments may mediate effects of status characteristics on group members’ performance expectations. Based on the linkage of fundamental sentiments and interpersonal influence, we develop an account of the formation of influence networks in groups that is applicable to both status homogeneous and status heterogeneous groups of any size, whether or not they are completely connected, and that is not restricted in scope to task-oriented groups.

It has long been established in educational stratification research that teachers play an important role in shaping children's school experience, which is closely associated with children's educational outcomes. Children's family background has been considered as one of the factors that may influence how teachers form their evaluations of children's behavior and academic competence, and their educational expectations for children. Going beyond the conventional modeling of using measures of the family's socioeconomic situation alone, this chapter incorporates the teachers' perceptions of the importance of children's family background into the examination of teachers' evaluations and expectations. Using a unique data from northwest China, this study provides a case study to highlight the importance of bringing teachers' perspectives into examining the relationship between children's family background and their educational outcomes. The analysis results reveal that teachers' perceptions of the importance of children's family background, above and beyond children's previous academic achievement and their family's actual socioeconomic situations, are closely associated with teachers' evaluations and expectations. Teachers' expectations at early time point help to predict children's later school persistence.