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1 – 10 of over 3000
Article
Publication date: 13 October 2021

Sylwia Ciuk and Doris Schedlitzki

Drawing on socio-cognitively orientated leadership studies, this paper aims to contribute to our understanding of host country employees’ (HCEs) negative perceptions of successive…

Abstract

Purpose

Drawing on socio-cognitively orientated leadership studies, this paper aims to contribute to our understanding of host country employees’ (HCEs) negative perceptions of successive expatriate leadership by exploring how their memories of shared past experiences affect these perceptions. Contrary to previous work which tends to focus on HCEs’ attitudes towards individual expatriates, the authors shift attention to successive executive expatriate assignments within a single subsidiary.

Design/methodology/approach

The paper is based on an intrinsic case study carried out in a Polish subsidiary of an American multinational pharmaceutical company which had been managed by four successive expatriate General Managers and one local executive. The authors draw on interview data with 40 HCEs. Twenty-one semi-structured interviews were conducted with staff who had been managed by at least three of the subsidiary’s expatriate leaders.

Findings

The authors demonstrate how transference triggered by past experiences with expatriate leaders as well as HCEs’ implicit leadership theories affect HCEs’ negative perceptions of expatriate leadership and lead to the emergence of expatriate leadership schema.

Originality/value

To the best of the authors’ knowledge, this is the first study that explores the role of transference and implicit leadership theories in HCEs’ perceptions of successive executive expatriate assignments. By focussing on retrospective accounts of HCEs who had been managed by a series of successive expatriate leaders, our study has generated a more nuanced and contextualised understanding of the role of HCEs’ shared past experiences in shaping their perceptions of expatriate leadership. The authors propose a new concept – expatriate leadership schema – which describes HCEs’ cognitive structures, developed during past experiences with successive expatriate leaders, which specify what HCEs believe expatriate leadership to look like and what they expect from it.

Article
Publication date: 1 January 1995

Jan Selmer

Examines to what extent Swedish executives are familiar with the work values of their own host country national subordinates in Singapore. Investigates the work values of host…

Abstract

Examines to what extent Swedish executives are familiar with the work values of their own host country national subordinates in Singapore. Investigates the work values of host country national middle managers who were employed in Swedish subsidiaries in Singapore as well as their Swedish bosses’ perceptions of those values. The results showed a considerable lack of insight on the part of the expatriate managers. Discusses implications for international business and future research.

Details

Cross Cultural Management: An International Journal, vol. 2 no. 1
Type: Research Article
ISSN: 1352-7606

Article
Publication date: 11 December 2017

Carl Greppin, Bo Carlsson, Adrian Wolfberg and Nnaoke Ufere

The purpose of this paper is to help understand how US expatriates living and working in dangerous environments characterized by pervasive corruption deal with the phenomena and…

Abstract

Purpose

The purpose of this paper is to help understand how US expatriates living and working in dangerous environments characterized by pervasive corruption deal with the phenomena and make decisions about the degree to which they get involved.

Design/methodology/approach

To answer this question, 30 US executives who worked in such countries were interviewed.

Findings

Some executives refused to participate in corrupt practices; others chose to reluctantly succumb to extortion, while others willingly participated in corruption. The study found that social norms played a significant role in their decisions. There are four social norms: personal norms, subjective norms, injunctive norms, and descriptive norms. US executives rely on personal norms and injunctive norms for deciding to refuse to participate in corrupt practices, on descriptive norms and subjective norms for deciding to reluctantly succumb to extortion, and on descriptive norms and personal norms for deciding to willingly participate in corruption.

Originality/value

These findings illustrate what motivates US executives to make decisions about participating in corruption when living and working in countries with pervasive corruption. This has implications for policy, research, and practice.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 5 no. 4
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 14 September 2015

Raija Salomaa

– The purpose of this paper is to investigate factors impacting successful coaching of expatriates.

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Abstract

Purpose

The purpose of this paper is to investigate factors impacting successful coaching of expatriates.

Design/methodology/approach

Data were gathered from 25 semi-structured interviews of coached expatriates, coaches and HR professionals. Interpretative Phenomenological Analysis was used to analyze and interpret the data.

Findings

Altogether, 16 factors impacting expatriate coaching success were identified. They were categorized with respect to the four-quadrant framework of Wilber. The findings suggest, for example, that coaching success is impacted by: from the coach and coachee as individuals perspective, international experience of the coach; from the coaching relationship perspective, coaching language and managerial leadership style; from the behaviors, processes, models and techniques perspective, a clear contract with objectives and evaluation, and challenging behavior of the coach; and from the systems perspective, organizational support.

Practical implications

Coaching processes, tools and techniques should be adapted to the needs and situation of the assignee. It would be beneficial if organizations ensured that their coaches are internationally experienced and that their managerial leadership style supports coaching. Coaching should be clearly defined and contracted with goals and evaluation. Coaching tools and techniques suitable for international coaching should be added to coach-training programs.

Originality/value

Given the paucity of expatriate coaching research, and the fact that expatriation continues to be a key component of the international management field, this paper contributes to coaching and expatriate research by identifying factors that give expatriate coaching success and by analyzing and presenting them using Wilber’s systemic four-quadrant framework.

Details

Journal of Global Mobility, vol. 3 no. 3
Type: Research Article
ISSN: 2049-8799

Keywords

Book part
Publication date: 3 September 2016

Dana L. Ott and Snejina Michailova

The International Human Resource Management literature has paid less attention to the selection of expatriates and the decision-making criteria with regard to such selection, than…

Abstract

Purpose

The International Human Resource Management literature has paid less attention to the selection of expatriates and the decision-making criteria with regard to such selection, than to issues relating to expatriates’ role, performance, adjustment, success, and failure. Yet, before expatriates commence their assignments, they need to be selected. The purpose of this book chapter is to provide an overview of issues related specifically to expatriate selection. In particular, the chapter traces the chronological development of selection over the last five decades or so, from prior to 1970 until present. The chapter subsequently identifies five expatriate selection criteria that have been applied in regard to traditional international assignments, but are also relevant to alternative assignments.

Methodology/approach

We begin by reviewing expatriate selection historically and its position within expatriate management based on changing business environments. Then, drawing from over five decades of literature on international assignments, we identify and discuss five organizational, individual, and contextual level criteria for selecting expatriates.

Findings

Emphasis on different issues tends to characterize expatriate selection during the various decades since the literature has taken up the topic. The chapter describes those issues, following a chronological perspective. In addition, the chapter organizes the various selection criteria in five clusters: organization philosophy, technical competence, relational abilities, personal characteristics, and spouse and family situation.

Research limitations and practical implications

While there are studies on expatriate selection, there is more to be understood with regard to the topic. Provided all other expatriation phases are subsequent, if selection is not understood in detail, the foundations of studying phases and processes that take place once expatriates are selected may not be sound. While the scholarly conversations of other expatriate-related issues should continue, the international human resource management literature can absorb more analyses on selection. A better understanding of expatriate selection will assist its better management. The chapter provides a basis for human resource management professionals to be able to map the various criteria for selection, and decide, under particular circumstances, which ones to prioritize and why.

Originality/value

The chapter brings clarity to a topic that has remained less researched when compared to other areas of interest related to expatriates and their international assignments by tracing the historical development of this important phase of the expatriation process. In addition, the chapter organizes a number of selection criteria along five core areas and discusses each of them to gain insights that help explain expatriate selection in greater detail.

Details

Global Talent Management and Staffing in MNEs
Type: Book
ISBN: 978-1-78635-353-5

Keywords

Abstract

Details

Multinational Companies in China
Type: Book
ISBN: 978-1-78714-547-4

Article
Publication date: 1 September 2004

Jie Shen

Since most literature on international performance appraisal is derived from Western MNCs, it is questionable whether the Western theories are equally powerful when applied to…

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Abstract

Since most literature on international performance appraisal is derived from Western MNCs, it is questionable whether the Western theories are equally powerful when applied to other national contexts. This study develops the Chinese international performance appraisal model by exploring performance appraisal policies and practices and the associated factors in Chinese MNCs. It reveals that Chinese MNCs adopt different approaches towards different groups, particularly different nationalities and managerial status. The Chinese international performance appraisals are a mix of home and local appraisal systems, and a mix of traditional Chinese personnel management and modern Western HRM concepts. Moreover, Chinese international performance appraisal policies and practices are affected by various host‐contextual and firm‐specific factors, and there is also an interplay between international performance and other international human resource management activities.

Details

International Journal of Manpower, vol. 25 no. 6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 27 January 2021

Rozila Ahmad and Noel Scott

In Malaysia, globalization has increased the number of multinational hotel chains and independent five-star hotels employing foreign professionals, interns and labourers. This…

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Abstract

Purpose

In Malaysia, globalization has increased the number of multinational hotel chains and independent five-star hotels employing foreign professionals, interns and labourers. This study aims to explore the benefits and challenges for hotels of the many foreigners working in Malaysia.

Design/methodology/approach

Semi-structured interviews were conducted with Malaysian hotel managers concerning employment of foreign workers.

Findings

The results indicate that the employment of foreign workers benefits customers, enlarges the hotel’s network of industry contacts and enhances the knowledge, professionalism and service culture of the hotel workforce. This study identified challenges for the foreign workers such as culture shocks and problems with learning the Malay language.

Research limitations/implications

This is an exploratory qualitative study conducted prior to the outbreak of COVID-19. The unemployment issue is worsened as COVID-19 spreads globally. To the best of the authors’ knowledge, this is among the first study to examine the positive and negative impacts of foreign workers employment in hotels in Malaysia.

Practical implications

The employment of foreign workers reduces the availability of jobs for locals. Recommendations are provided for locals to improve their employability and for hotels to better host international interns.

Social implications

This study highlights the need for balance between the benefits of foreign workers employment, and its challenges such as local unemployment.

Originality/value

To the best of the authors’ knowledge, this research is among the first in the international human resources management literature to provide a first-hand perspective of employment of expatriate managers, foreign labourers and interns in hotels in a Southeast Asian developing country.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 15 no. 2
Type: Research Article
ISSN: 1750-6182

Keywords

Book part
Publication date: 12 December 2006

William H. Leggett

In this paper, I explore the role of the imagination in the construction of meaningful places out of the transnational corporate spaces of the late-20th century global economy. As…

Abstract

In this paper, I explore the role of the imagination in the construction of meaningful places out of the transnational corporate spaces of the late-20th century global economy. As others have made clear, there is a politics to the social imagination that achieves its most onerous effect in the ethnic/racial/gendered/national stratification of the global workforce.1 In this regard, I wish to consider how the colonial imagination operates within an urban terrain occupied by a diverse population united (however tangentially) through the exigencies of the global economy. I take the colonial imagination as a key component of a broader transnational socio-spatial imagination through which Indonesian and Western-born members of the transnational capitalist class make sense of a complicated social geography to which neither is, strictly speaking, indigenous.

Details

Ethnic Landscapes in an Urban World
Type: Book
ISBN: 978-0-7623-1321-1

Article
Publication date: 10 July 2021

Rizwan Tahir

The purpose of this study is to investigate the cross-cultural training (CCT) provided to European expatriate executives in New Zealand, and consequently add to the knowledge for…

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Abstract

Purpose

The purpose of this study is to investigate the cross-cultural training (CCT) provided to European expatriate executives in New Zealand, and consequently add to the knowledge for human resource management in the Australasian region.

Design/methodology/approach

The present qualitative research study is based on open-ended and in-depth interviews with 30 European expatriate executives who had been residing in New Zealand for the past year or more.

Findings

The results indicate that at least some CCT was provided to all interviewees; however, the training content seemed to be strongly centered around professional work, with little focus on the culture of the host country. Moreover, there was no follow-up to the pre-departure CCT and very few expatriates in the sample received any training in New Zealand. Similarly, the family is considered a fundamental factor for the success of expatriates; however, in the sample, neither spouses nor children received any training before or after their arrival in New Zealand.

Research limitations/implications

The research is limited by the sample small size. The study’s inconclusive highlights the need for further research to explore the influences of local residents, colleagues and neighbors on expatriates’ adjustment. Similarly, further studies are also required to ascertain the effectiveness of CCT in helping support expatriates’ performance and adjustment in New Zealand.

Practical implications

The present study suggests that opportunities do exist for multinational companies (MNCs) to better prepare their expatriates for assignments by integrating more effectively issues related to cultural awareness into their CCT. Specifically, experimental CCT methods that emphasize the host country’s culture are most valuable. The CCT technique should be tailored to the cultural distance between the host nation and expatriates’ country of origin and to the nature of their assignment.

Originality/value

Given the existence of many MNCs in New Zealand, it is surprising that the issue of CCT in this context has received little research attention. The current study endeavors to address this gap. This paper hopes that the findings may also be useful for consultants and human resource managers in MNCs who are involved in preparing expatriates for foreign assignments in Australasia, especially New Zealand.

Details

European Journal of Training and Development, vol. 46 no. 9
Type: Research Article
ISSN: 2046-9012

Keywords

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