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The purpose of this paper is to understand how, once a city has made a decision to build a new arena, local stakeholders envision the venue as a leverageable asset to achieve broader development goals through event hosting.

A total of 66 semi-structured interviews were undertaken in 12 cities across Canada. Participants included city employees (parks and recreation, tourism), elected officials (current and former mayors, councilors), arena management, management from the local team (serving as anchor tenant), members of chambers of commerce and local business associations, prominent members of the local business community, and other politicians and relevant stakeholders (members of parliament, bloggers, journalists, educators, and community activists). Interviews were transcribed and subject to coding to identify themes.

Core themes were identified which captured how key stakeholders viewed the arena as an opportunity to leverage other events being targeted and held at the arena. This included: opportunities and benefits of hosting other events; the arena, competitiveness, and competition; partnerships and collaboration; capacity: knowledge and experience; and leveraging challenges.

This study makes several important contributions to the literature. First, it examines sports facilities in smaller cities, a subject more widely studied in larger, “major league” cities. Second, it takes a different approach to understanding leveraging, examining facilities rather than the event that the city is hosting or the franchise that plays in the city. Third, it examines a context where the facility has been built for a sports team, and not for other sport and entertainment events that might be hosted there.

The purpose of this paper is to gauge potential interest in equestrian events for a proposed multi-use international horse park.

Multi-stage, mixed methods were employed, including interviews with industry professionals at competing horse parks, a survey of potential visitors and an economic impact analysis.

Both industry professionals and equine tourists felt that the proposed facility had the potential to succeed with an international horse park especially as it already has a strong equine culture. Potential visitors already possess a high awareness of city as an equestrian tourist destination, and the majority said they would visit the new facility to take part in, or watch equine events. At medium utilization, the facility has the potential to attract 225 events to the park annually, attracting approximately 428,000 attendees. This would have an annual spending impact of about US$38 million, generating 575 full-time jobs.

Based on the results, a number of recommendations were made to the local chamber of commerce by the researchers, but the key suggestion was that stakeholders in Aiken proceed cautiously with a phased approach to development.

Despite the growing body of literature related to measuring the impacts of events, very few researchers have looked at the feasibility of new events, and the need to measure potential demand for a new facility. This paper is therefore unique and of great value to both researchers and practitioners.

This study aims to explore virtual site visit adoption patterns of US convention facilities based on the diffusion of innovation (DOI) theory. Additionally, it offers predictive models of virtual site visit tool adoption by applying probability distributions.

The study used content analysis of 369 US convention facility websites. Data collected from the websites recorded the presence or absence of the following tools facilitating virtual site visits: photos, floor plans, videos, 360-photos, 360-tours and virtual reality (VR)-optimized tours. The website content analysis was followed by application of the DOI theory and predictive modeling.

According to the DOI theory, the use of VR-optimized tours (4.34%) is still in the early adoption stage, followed by 360-degree tours (12.74%) and standard videos (17.89%) that have transitioned into the early majority stage of adoption and photos (72.09%) and floor plans (84.82%) that represent a late majority stage. Three predictive models with shifted Gompertz, Gumbel and Bass distributions forecasted that convention centers would achieve a 50% adoption rate of 360-degree tools (photos and tours) in 4.67, 4.2 and three years, respectively. The same models predicted a 50% adoption rate of 360-degree tours in 6.62, 5.81 and 4.42 years.

The research indicates that most US convention facilities have not taken full advantage of their websites as a sales and marketing tool.

This study is the first comprehensive attempt to evaluate the adoption rate of VR and other technologies enabling virtual site visits by using content analysis of US convention facility websites. Additionally, it is the first attempt to apply probability distributions to predict technology adoption in the convention industry context.

The purpose of this paper is to discuss the current state of FM preparedness required to deal with the risks to healthcare delivery posed by climate change‐related extreme weather events.

Selected stakeholders were invited to participate in targeted focus groups that, using the ROMS methodology, explored the status of current knowledge and preparedness of the NSW health system to deal with the expected demands imposed by increasing incidences of extreme weather events. Findings are summarised and discussed in terms of the key stakeholder objectives identified. Further areas of required research are then discussed.

The key objectives of the stakeholders were readily agreed, however a lack of information regarding the quantifiable impacts forecast to be associated with climate change constrained the development of other than generic strategies for dealing with these impacts. Further areas of research included assessment of changing demand for health services, likely physical impacts on facilities and their adequacy in coping with these, implementation strategies for augmenting coping capacity and associated costs, plus the need for integrating disaster planning and management strategies to ensure the continuity of operation of health facilities during extreme weather events.

The paper outlines the status of current knowledge regarding the likely impact of climate change‐related extreme weather events on healthcare infrastructure. It explores key issues and determines where future work should be undertaken to ensure that rigorous FM responses are available to cope with a clear and identified threat to the health of the Australian, and similar communities.

The purpose of this study was to examine the structure and scope of environmental sustainability efforts of the four Grand Slam tennis tournaments as communicated via their websites.

A qualitative content analysis methodology guided the study. To accomplish the goal of the study, the researchers analyzed each tournament's website and each venue's website to document the environmental initiatives outlined on these pages.

Results indicated Grand Slam events focus primarily on energy and water conservation initiatives, increasing sustainable food choices and improving spectators' knowledge about environmental sustainability. Most sustainability programs fell into the first wave of sustainability efforts indicating that formalized strategic planning is largely missing.

By examining how Grand Slam events utilize their webpages to promote environmental sustainability, implications are drawn for not only website content but also actual event initiatives and activities. Pertinent efforts should move from a mere focus on communication to finding actionable solutions built upon the interconnectivity of events with allied sectors and the subsequent forging of cross-industry partnerships.

The findings suggest that Grand Slam tennis events pursue different trajectories in engaging with sustainability. This makes it important to understand in tandem their organizational conduct, strategies and communication practices. To move forward, there is a need to approach sustainability in a more holistic manner. A holistic view of how sport events engage with the environment can reveal causal patterns and points of leverage to use for initiating a change of practice toward adopting environmentally friendly behaviors.

This study aims to determine how different event quality dimensions (i.e. information availability, program content, food, staff service, merchandises, ticketing, facility and convenience) individually affect the satisfaction of millennial festival participants, and how their satisfaction subsequently influence their behavioral intention.

The research hypotheses were tested with a sample of 272 millennial participants attending the Borneo Jazz Festival held in Miri, Sarawak.

The results indicated that program content and facility are crucial predictors of millennial participants' level of satisfaction with the event. Furthermore, the level of satisfaction would, in turn, affect their intention to revisit the event and spread positive word-of-mouth.

The results are expected to assist festival planners in managing and designing festivals that can appeal to millennials who make up a significant percentage of tourism market.

The study adds to the knowledge of how music festival environment can yield loyalty amongst millennial festival participants in Sarawak, an Eastern state of Malaysia on the island of Borneo.

This study aims to develop a battery of items that assess the factors affecting sports events’ success from the promoters’ perspective and a measurement tool that identifies these stakeholders’ main priorities based on the importance-performance analysis (IPA) framework.

The research was conducted using mixed methods. In the first qualitative step, sports event management’s main dimensions were identified based on the existing literature and a comprehensive battery of corresponding items were developed via content analysis of interviews with experts. The second quantitative step focused on Lisbon, the 2021 European City of Sport. Promoters of 21 different medium or large sports events (number = 41 respondents) were asked to fill out a survey ranking each dimension’s items by performance and room for improvement. The IPA’s results are presented both for the overall sample and by promoter type (i.e. events with or without sports facilities).

The 46 items identified fall into the following three categories: sports infrastructure, city image and hospitality and event management (i.e. pre-event, event and post-event). Pre-event includes stakeholder management, organigram and responsibilities, business plan, marketing mix, risk assessment and sponsorship management. Sponsorship management stands out among the areas considered a priority by event promotors.

This study adds to the literature by offering a comprehensive approach to assessing empirically all stages of the event management process.

The article aims to provide an insight into concepts, frameworks and processes related to sustainable facility management (FM) within event venues. A further objective is to determine whether, to the degree that this is possible, in which degree there is consensus in relation to the above aspects amongst the literature findings and what is followed in practice.

A review of current literature was conducted in order to determine current trends in the sustainable FM sector that concern venues from a design, facility manager, organisation and stakeholder perspective. It is equally addressed to academics, students, practitioners, suppliers and investors.

It was found that although in literature, there is an abundance of good practices to follow, in many cases this is not possible due to costs or lack of focus of the organisation.

Even if guidelines are followed, there should be a greater standardisation of prerequisites and publication of detailed results so best practice within the industry can be looked up to. Managers, owners, etc. should have more of these and publish them as well.

The article contributes to an understanding of the elements of sustainable FM as well as their interconnectivity and importance. It also offers examples in order to investigate the applicability of current literature.

Hallmark sporting events often are commercially driven entertainment entities which represent an economically important part of the overall sport industry. Because of the high popularity of international sporting contests, hallmark sporting events attract significant commercial, media and consumer attention. Cities around the world are beginning to understand the potential of using these events to draw attention to the host city, which is why the market for hallmark sporting events is becoming increasingly competitive. In order to award the hosting of the event to the most suitable organizer, event owners often require potential hosts to bid. The most important elements in this process have been largely based on logical assumptions rather than empirical data. This study focused on the bid process in order to ascertain the important elements essential in achieving a successful bid. Using an international sample of 135 event owners and organizers, principal components analysis delivered eight factors that were deemed critical in the process of bidding for hallmark sporting events. The findings are discussed in relation to previous research along with their managerial implications.