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The purpose of this paper is to evaluate the current digitization levels of Korean libraries by identifying key elements of library services and measuring them for conventional vs digital approaches and use.

The study utilized previous research related to digital libraries and consultations with experts to arrive at 13 evaluation elements and components within them to analyze. For the purpose of this study specialized libraries, college and university libraries, and public libraries were surveyed, and their responses analyzed to rate their current digitization levels vs more conventional approaches.

First, after determining the elements that characterized the conventional and digital libraries by analyzing different pieces of literature and consulting with experts, 92 factors were identified for each of the conventional and digital elements based on the axis which was composed of 13 items. Second, this study indicated that the libraries obtained one of the conventional or digital characteristics independent of the situation, rather than that the digital library was more effective than the conventional library. Third, in evaluating the chosen libraries used as the examples, it was observed that the libraries had more conventional characteristics among the elements of the digital and conventional libraries. Also, based on the axis used for comparison of 13 items, elements such as the next generation service, the SNS service, and the library program service were more conventional, but elements such as classification and cataloging, acquisition, and the organization were more digitized.

This study is the first study in the world to measure the level of digitization of the library. Therefore, hereafter, each library will be able to measure and determine its digital position based on these elements. Up to now, some research was performed in pursuit of extracting the elements of a library but it had relied solely on literature review. Comprehensive research had never been performed as in this study.

The purpose of this paper is to discover and enumerate the elements of the digital library and measure how much an individual library was equipped with the characteristics of the digital library accordingly.

For this purpose several steps were taken. First, research on the characteristics and the representative services of the digital library were comprehensively reviewed. Second, examples of the library services that were being considered for the next generation digital library were investigated to compare with the conventional library services. Third, the elements of the conventional and the digital libraries initially extracted were examined by ten experts. These experts were composed of researchers and professors specializing in digital libraries, and career librarians who had worked in the digital library field for at least ten years. The elements were verified through discussions with them. Fourth, 19 university libraries, 16 public libraries, and 17 special libraries were selected in accordance with the verified elements of the conventional and the digital libraries to measure the digitization level of the libraries.

The following is a summary of the evaluation of the first eight evaluation items, which are covered in Part 1 of this study. The remaining five items will be covered in Part 2. First, the digitization level of the acquisition element and classification and cataloguing was significantly high. Second, book collections excluding “digital video,” reference service, library program service, and space service showed significantly conventional characteristics. Third, in the element of circulation services, the item of lending books offline and returning the books scored 92.64 and the item of lending-returning with use of smart devices and social media obtained significantly low scores. Also, the average in using the book return desk for the circulation service was 81.39, much higher than using the automatic book return machine, which scored 18.61, by a wide margin. Fourth, in the element of user services, the digital item of providing support for mobile services related to the library resources demonstrated higher scores than the conventional item, but other items showed more conventional characteristics. In particular, the item of duplication services for material scored 94.99, but other items such as support for publication/bookbinding services using digital publication tools and devices obtained significantly low scores.

This study is first study in the world to measure the level of digitization of the library. Therefore, hereafter, each library will be able to measure and determine its digital position based on these elements. Up to now, some research was performed in pursuit of extracting the elements of a library but it has relied solely on literature review. Comprehensive research had never been performed as in this study.

Digital libraries and social media have emerged as two prominent online information sources with different characteristics. The purpose of this paper is to compare digital libraries and social media from the perspective of the dual route model which outlined a general framework of central and peripheral route-induced attitude change.

Research hypotheses were developed and data collected from users of digital libraries and social media were used for data analysis. The paired samples t-test was employed to compare the means.

Both central route (information quality) and peripheral route (source credibility and reputation) of digital libraries are higher than those of social media.

The important status of digital libraries as conventional information sources should be propagated by various “marketing” ways. Managers of digital libraries should encourage their users to use both digital libraries and social media so that some unique advantage of social media could usefully complement digital libraries. They should also recognize the challenge brought by social media and try various ways to enhance reputation.

Building on the dual route model, this study compares digital libraries and social media in terms of the central route and peripheral route, which the authors believe presents a new lens for digital library research and practice alike.

The purpose of this paper is to evaluate a distance education program in the field of digitization which was carried out in Turkey in 2011. In total, 805 people, comprising librarians, archivists and museum specialists, applied for three certification programs. The paper evaluates the distance education in terms of content and organization on the basis of participants' opinions and determines how and to what extent the education has changed the awareness of participants on digitization and digital content management and their level of theoretical and practical knowledge.

The research questions of the study are: What are the qualities of the participants on digitization and digital content management? In other words, what is the level of education background of the participants and what level of education do they need? What are the qualifications (in terms of content, presentation of the content and general organization) of the distance education program? To what extent has the distance education contributed to the enhancement of participants' level of awareness on digitization and digital content management, and to the improvement of theoretical and practical knowledge?

In the research, the literature on the issue has been reviewed, and then a theoretical model has been developed. The research findings have been presented within the framework of the theoretical model. According to the research findings, the participants have poor educational background, and most of the participants had attended such an education program for the first time.

The participants were satisfied with the program in terms of content and organization. The program has improved their level of theoretical and practical knowledge and awareness on digitization.

The purpose of this paper is to evaluate current approaches to assessing digitisation activities in memory institutions.

Qualitative and quantitative analysis of digitisation surveys were performed. Analysis concentrated on several themes: general methodological solutions, digitisation objectives, users and usage of digitised content, budgeting and costs of digitisation, and volume and growth of digitised collections.

Analysis revealed an absence of sound methodology solutions, issues of constructing a sample, the split between strategic and resource management approaches to digitisation, low visibility of user related evaluation criteria, and problems in developing quantitative measures.

Approaches to evaluating digitisation are not restricted to digitisation surveys and to provide a more comprehensive analysis these should be complemented by other data (e.g. interviews of digitisation experts). The identification of surveys was limited by subjective factors such as knowledge of national experts, visibility of reports on the web, and language of publication.

The paper assists in the development of digitisation surveys by highlighting previous gaps and achievements.

The paper is a first attempt to comprehend approaches to monitoring digitisation internationally. Gaps and issues identified in the research can guide studies on developing indicators and measures for specific digitisation activities.

Digital library managers are faced with growing pressure to digitize materials efficiently on a larger scale. This paper aims to address the staffing and other resources needed to evolve smaller scope operations into teams capable of outputting larger-scale production.

Much of the current literature focuses on philosophy of these projects and issues of metadata and user access. In contrast, this article seeks to supply the much-needed practical information for digital library managers who need to take immediate action to meet new mandates and reach higher target goals within the constraints of limited resources.

The author will provide an overview of resources needed to increase digitization output and provide an analysis of three key resources that can be targeted by digital library managers in a range of environments. These resources will be examined with practical advice given on how new staffing configurations, outsourcing of materials and high-efficiency equipment can be implemented in phases.

This paper examines the gap between smaller-scale digitization and successful large-scale projects, and offers several possible scenarios for organizations to consider as they choose to move forward in a way that suits their goals. The focus of this study is neither on the rationale for large-scale digitization nor on the detailed specifications for large-scale digitization workflows. Rather, it will outline the types of resources (internal and external), decision points and specific practical strategies for digital library managers seeking to start ramping up the production.

Today, newly founded businesses are inevitably driven to start in a digital form from day 1. Moreover, most existing businesses conceive digitalization as an important part of their strategic orientation by developing and improving their digital assets and digitalizing their processes. By taking account of this development, this chapter investigates how entrepreneurial orientation (EO) affects a small firm’s proclivity to both digitization and internationalization and their performance that comes from it. Internationalization has been a key topic for many small- and medium-sized companies (SMEs) over the past decades. As digitization is currently taking over the helm from internationalization as the most pressing topic affecting business, we carried out research among SMEs to understand the interplay of these factors influencing business performance. The focus of the research was on the precursory factors inducing firm performance as well as on their interrelationships. Using a sample of 357 SMEs, EO is found to be significantly closely associated with an SME’s degree of digitization as well as with its overall performance. In contrast, EO does not affect the SME’s level of internationalization. This result is surprising considering that proactive and risk-taking firms tend to be more inclined to enter foreign and distant markets.

While digitisation is a key driver of the fourth industrial revolution (Industry 4.0); organisations have different approaches to deal with this topic to get a clearer picture of the opportunities and challenges concerning the digital transformation. The purpose of this paper is to identify the impact of digitisation on procurement and its role within the area of supply chain management. The research will also explore potential barriers to digitising procurement and supply chains and ways to overcome them. Finally, the significance of potential enabling technologies to the digitisation will also be examined.

A quantitative approached utilising an online survey was used to collect the primary data for this study. Data were collected from 414 participants directly involved with procurement or related business functions and work for different organisations in different industries. The survey included eight items about the impact of digitisation on organisational performance in the area of procurement and supply chains; ten items related to key barriers to digitisation of organisations and ways to overcome them; and seven items about enabling technologies to leverage procurement procedures and processes digitisation. All of these items utilised the Likert five-point level of agreement scale.

The findings indicate that digitisation of procurement process can yield several benefits including: supporting daily business and administrative tasks, supporting complex decision-making processes, procurement will become more focussed on strategic decisions and activities, procurement will become a strategic interface to support organisational efficiency, effectiveness, and profitability, and supporting the creation of new business models, products, and services. The authors were also able to confirm that there are barriers to digitising procurement process and supply chains and such barriers found in existing procedures, processes, capacities, and capabilities. Finally, the significance of a number of enabling technologies to the digitisation process was revealed.

To the best of the authors’ knowledge, this is the first study of its kind with participants located world-wide. Industry 4.0 as a topic had been explored within different business areas and functions but very limited research specifically explored potential impact, barriers, and enabling technologies of procurement 4.0. The results can be beneficial for organisations already implemented Industry 4.0 or planning to do so. The study can also benefit academic scholars interested in the researched topic, business professionals, organisations within different sectors, and any other party interested in understanding more the concept of procurement 4.0.

The purpose of this paper is to present an evaluation of The Glasgow Story (TGS) digitisation project, funded by the UK's National Lottery's New Opportunities Fund digitisation (NOF‐Digi) programme, and a critique of the evaluation process itself. The paper emphasises the need for user impact evaluation and for results to be brought into the public domain in order to substantiate the claimed benefits of digitisation projects and programmes and inform ongoing digitisation activity. By critiquing the evaluation methods used the paper also hopes to contribute to the development of good practice in evaluation methodology.

Questionnaires, focus groups, data logs, online surveys and feedback forms were used to gather user responses and make impact assessments.

The paper suggests that whilst the evaluation can point to some positive impacts that justify the project's innovative approach, practical constraints on the evaluation and methodological flaws ultimately limit the value of the results. The paper concludes that effective evaluation of digitisation needs to extend beyond individual projects, or at the very least, employ generic evaluation tools that facilitate comparison between different projects and approaches.

Few digitisation projects attempt to assess their impact and fewer still make their results available. As one of the larger NOF‐Digi projects, the results from the TGS evaluation provide a unique window on one of the major digitisation initiatives in recent years.

The purpose of this paper is to develop a validated measurement model and typology for chain digitisation maturity, defined as the degree of interorganisational collaboration through ICT.

Through a literature (meta) study, 22 existing maturity models are found and analysed, on the basis of which an integrated framework is developed. This framework is subsequently applied to interorganisational collaboration within the Dutch retail sector (i.e. retailers and their wholesalers, manufacturers, customers, and trade organisations). The measurement model is tested by determining the chain digitisation level of 24 different retail sub‐sectors (branches) through desk research, interviews, and surveys. Data are collected at the level of the branch, mainly through representatives of trade organisations.

The framework (i.e. measurement model) appears to be applicable to describing the Dutch retail sector and comparing its branches, providing both expected and new insights. The typology supports the vision of the combination of two dimensions: the level of technology and the level of organisation.

The framework has been applied to the (Dutch) retail sector only. It seems suitable for application to other sectors as well.

The empirical application provides an extended view of the current situation of the (Dutch) retail sector with regard to chain digitisation. On this basis, a roadmap can be derived to support the adoption and deployment of chain digitisation among retail organisations.

The framework for chain digitisation and the derived typology are of value to the SCM research community, as they are specifically developed and tested at the level of interorganisational chains.