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Article
Publication date: 14 December 2018

Valérie Hémar-Nicolas and Pascale Ezan

The purpose of this paper is to provide a better understanding of what well-being means to children in the food context and to formulate recommendations about the way food…

Abstract

Purpose

The purpose of this paper is to provide a better understanding of what well-being means to children in the food context and to formulate recommendations about the way food retailers may take actions to promote children’s food well-being (FWB).

Design/methodology/approach

A qualitative study based on a child-centric perspective is conducted with 25 French children aged 6–11 years. The data collection and analysis use both verbal and graphic data methods including focus groups and drawings in order to help children express their feelings and thoughts.

Findings

The findings put forward that according to children, the concept of FWB relies on five dimensions: sensory taste, health, commensality, empowerment and altruistic behaviours. Their discourses suggest that food practices contributes to objective, hedonic, eudaemonic and social well-being on the short and long term.

Practical implications

Based on children’s intrinsic needs for pleasure and empowerment, our recommendations highlight how food retailers might rethink their own-label offering, retail environment and communication to take into account young consumers’ FWB.

Originality/value

Drawing upon the concept of FWB and positive psychology, the authors do not only examine children’s food representations through a nutritional lens, but enlarge the scope to show how physical, emotional, psychological and social factors, involved in food context, contribute to different aspects of well-being.

Details

International Journal of Retail & Distribution Management, vol. 47 no. 6
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 3 May 2011

Julie Ménard and Luc Brunet

The purpose of this paper is to investigate the link between authenticity at work and well‐being. First, the relationship between authenticity at work and hedonic and eudemonic

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Abstract

Purpose

The purpose of this paper is to investigate the link between authenticity at work and well‐being. First, the relationship between authenticity at work and hedonic and eudemonic well‐being indexes is assessed. Second, the mediating role of meaning of work in the relationship between authenticity at work and subjective well‐being at work is investigated.

Design/methodology/approach

In total, 360 managers from public organizations completed self‐reported questionnaires. Multiple hierarchical regressions were used to assess the hypotheses.

Findings

Cognitive and behavioral components of authenticity at work explained a significant proportion of variance in each hedonic and eudemonic well‐being indexes. Authenticity is positively associated with well‐being at work. Moreover, meaning of work is a partial mediator of the relationship between authenticity and subjective well‐being at work.

Practical implications

The results suggest that meaning of work is a mechanism in the relationship between authenticity and subjective well‐being at work. The study highlighted a growing need to promote authenticity within organizations since it has been associated with public managers' well‐being.

Originality/value

To the authors' knowledge, this is the first study showing the positive relationship between authenticity and well‐being in the workplace amongst public organizations managers. It sheds a very new light on the importance of authenticity in work settings and on how it could be linked to meaningfulness in managerial roles.

Details

Journal of Managerial Psychology, vol. 26 no. 4
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 8 September 2021

Okki Trinanda, Astri Yuza Sari, Efni Cerya and Tri Rachmat Riski

Selfie tourism is a fast-growing phenomenon. Given the convenience of photo-snapping and photo-sharing on social media, selfie tourism is seen as an emerging trend among…

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Abstract

Purpose

Selfie tourism is a fast-growing phenomenon. Given the convenience of photo-snapping and photo-sharing on social media, selfie tourism is seen as an emerging trend among travelers. This phenomenon gave consequence toward travelers’ behavior, especially on how it can affect their memorable tourism experience and place attachment. This paper aims to examine the relationship between selfie tourism, memorable tourism experience, hedonic well-being and travelers’ place attachment.

Design/methodology/approach

A self-administered survey method is used. This research was carried out during the COVID-19 pandemic, consequently, the data were collected via Google Form (online). The respondents are tourists who have visited various tourism destinations in West Sumatera, Indonesia. To test the hypotheses of this study, questionnaires are distributed to 450 respondents. The proposed model was tested using structural equation modeling.

Findings

The results of this study shows that selfie tourism has a positive and significant relationship toward both memorable tourism experience and hedonic well-being. In addition, memorable tourism experience and hedonic well-being also have a significant relationship with place attachment.

Research limitations/implications

The limitation of this study lies in the limited reference to the relationship between selfie tourism and memorable tourism experience and hedonic well-being, because this is the first study to examine the relationship of these variables. This study also has not tested the direct relationship between selfie tourism and place attachment and has not considered eudaemonic well-being as an antecedent of place attachment. Further research will discuss the direct effect of selfie tourism and eudaemonic experience on place attachment, as well as the moderating effect of memorable tourism and hedonic well-being.

Practical implications

This study shows the benefits obtained by tourism managers in preparing selfie facilities, as well as the ability to create meaningful experiences. It provides tourism practitioners with an understanding that tourist place attachment can be improved by both memorable tourism experience and hedonic well-being. Furthermore, both memorable tourism experience and hedonic well-being can be affected by selfie tourism. This understanding can enhance the tourism providers’ strategy to improve services that fit the characteristics of today’s tourists. Therefore, selfie tourism, memorable tourism experience and hedonic well-being can support tourism sustainability, especially in creating place attachments.

Originality/value

To the authors’ knowledge, this is one of the first studies that investigated the relationship between selfie tourism, memorable tourism experience and place attachment. From a market-specific context, this is also the first study that investigated the antecedents of place attachment on West Sumatera’s tourism.

Details

International Journal of Tourism Cities, vol. 8 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 9 October 2017

Stacy Wall, Ann Hemingway and Susanna Curtin

The purpose of this paper is to explore how engagement with a healthy tourism “offer” could improve place perceptions through the development of collaborative strategies to…

Abstract

Purpose

The purpose of this paper is to explore how engagement with a healthy tourism “offer” could improve place perceptions through the development of collaborative strategies to promote a well-being destination.

Design/methodology/approach

This paper takes a constructivist grounded theory approach drawing on semi-structured interviews conducted with local members of the council from public health and tourism teams, in a seaside town in the South of England.

Findings

Study findings indicate that the historical roots of the town’s creation have a bearing on the current planning challenges and strategies. Findings confirm that collaborative strategies to engage with a healthy tourism “offer” will improve place perceptions and promote a well-being destination.

Research limitations/implications

This paper concludes that strategies to engage with a healthy tourism offer include interventions to curb alcohol consumption, regenerate areas and promote eudaemonic well-being – which could ultimately improve place perceptions.

Originality/value

This paper proposes that the development of strategic alliances bridged through the construct of well-being could improve place perceptions and promote a well-being destination.

Details

Worldwide Hospitality and Tourism Themes, vol. 9 no. 5
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 25 December 2023

Boon-Seng Tan

This paper aims to explore the construction of a valid and reliable measure for the competitiveness of cities that excludes the drivers of competitiveness from the index…

Abstract

Purpose

This paper aims to explore the construction of a valid and reliable measure for the competitiveness of cities that excludes the drivers of competitiveness from the index construction. Not incorporating these drivers in the index avoids the problem of assuming relative contributions (i.e. weights) of these drivers on competitiveness as a maintained hypothesis.

Design/methodology/approach

From the definition that competitiveness is the ability of a city to sustain prosperity, this study derives a model called the hedonic well-being index (HWI) in which prosperity is measured by using the consumption of goods and service including leisure. This study then uses secondary data sources to construct an exploratory HWI (assuming a Cobb Douglas functional form) and compare this index to three benchmarks, namely, income, gross domestic product (GDP) per capita and the World Happiness Report (WHR) index. This study also review the component expenditure of the index across geographical locations.

Findings

The HWI is better predicted by the WHR index (a subjective well-being index) than by the GDP per capita (a measure of output), owing to the inclusion of leisure and household production absent in per capita GDP. This study explored and found regional variations in the distribution of the expenditure components in the HWI.

Originality/value

This paper demonstrates the feasibility of constructing an exploratory HWI to measure the competitiveness of cities using secondary data. The reliability of the index can be improved using primary data in future research. Separating the drivers from the definition of competitiveness allows testing of the contribution and interaction of these drivers on competitiveness.

Details

Competitiveness Review: An International Business Journal , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1059-5422

Keywords

Article
Publication date: 3 November 2021

Rejikumar G., Ajay Jose, Sonia Mathew, Dony Peter Chacko and Aswathy Asokan-Ajitha

Social television (Social TV) viewing of live sports events is an emerging trend. The realm of transformative service research (TSR) envisions that every service consumption…

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Abstract

Purpose

Social television (Social TV) viewing of live sports events is an emerging trend. The realm of transformative service research (TSR) envisions that every service consumption experience must lead to consumer well-being. Currently, a full appreciation of the well-being factors obtained through Social TV viewing is lacking. This study aims to gain a holistic understanding of the concept of digital sports well-being obtained through live Social TV viewing of sports events.

Design/methodology/approach

Focus group interviews were used to collect data from the 40 regular sports viewers, and the qualitative data obtained is analyzed thematically using NVivo 12. A post hoc verification of the identified themes is done to narrow down the most critical themes.

Findings

The exploration helped understand the concept of digital sports well-being (DSW) obtained through live Social TV sports spectating and identified five critical themes that constitute its formation. The themes that emerged were virtual connectedness, vividness, uncertainty reduction, online disinhibition and perceived autonomy. This study defines the concept and develops a conceptual model for DSW.

Research limitations/implications

This study adds to the body of knowledge in TSR, transformative sport service research, digital customer engagement, value co-creation in digital platforms, self-determination theory and flow theory. The qualitative study is exploratory, with participants’ views based on a single match in one particular sport, and as such, its findings are restrained by the small sample size and the specific sport. To extend this study’s implications, empirical research involving a larger and more diversified sample involving multiple sports Social TV viewing experiences would help better understand the DSW concept.

Practical implications

The research provides insights to Social TV live streamers of sporting events and digital media marketers about the DSW construct and identifies the valued DSW dimensions that could provide a competitive advantage.

Originality/value

To the best of the authors’ knowledge, the exploration is the first attempt to describe the concept of DSW and identify associated themes.

Book part
Publication date: 31 October 2022

Kety Jauregui and Susy Quevedo

This chapter analyzes key concepts involved in the development of a well-being organizational culture, as well as theoretical proposals to promote this type of culture at work. It…

Abstract

This chapter analyzes key concepts involved in the development of a well-being organizational culture, as well as theoretical proposals to promote this type of culture at work. It reflects on how companies can – drawing from this effort – articulate the Sustainable Development Goals (SDGs) in their management, strengthen their sustainability, and contribute to sustainability in their societies and exemplify how this topic has been dealt with during the pandemic in several organizations.

Article
Publication date: 2 March 2023

Paula Martins Nunes, Mauro Enrique Carozzo-Todaro and Teresa Proenca

This study aims to adapt and validate the need satisfaction and frustration scale (NSFS) for the Brazilian gig work context and investigate the distinctiveness of the constructs…

Abstract

Purpose

This study aims to adapt and validate the need satisfaction and frustration scale (NSFS) for the Brazilian gig work context and investigate the distinctiveness of the constructs of basic needs satisfaction and frustration among Brazilian gig workers.

Design/methodology/approach

Exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were conducted on a sample of 351 Brazilian gig workers.

Findings

Results from EFA supported a three-factor structure, while results from CFA psychometrically supported a six-factor correlated model. The items that constitute the NSFS presented good discriminant validity (heterotrait-monotrait ratio) and internal consistency (Cronbach’s alpha and McDonald’s omega coefficients). Results regarding criterion validity partially support previous empirical evidence that considers needs satisfaction and frustration independent in relation to well-being and ill-being while reinforcing the need for further investigations. The Brazilian version of the NSFS is shown to be an instrument with robust psychometric qualities to assess workers’ perception of basic needs satisfaction and frustration in Brazilian gig work context.

Originality/value

This study broadens the scope of research on basic psychological needs by introducing a valid and reliable instrument to assess workers’ perceptions of needs satisfaction and frustration in the Brazilian gig work context, a population that has been neglected in self-determination theory research.

Objetivo

O presente estudo teve como objetivos (1) adaptar e validar a Need Satisfaction and Frustration Scale para o contexto brasileiro de gig work e (2) investigar a distinção dos construtos de satisfação e frustração das necessidades básicas entre os trabalhadores gig brasileiros.

Desenho/metodologia/abordagem

A análise fatorial exploratória (AFE) e a análise fatorial confirmatória (AFC) foram realizadas em uma amostra de 351 trabalhadores gig brasileiros.

Resultados

Os resultados da EFA apoiaram uma estrutura de três fatores, enquanto os resultados da AFC apoiaram psicometricamente um modelo correlacionado de seis fatores. Os itens que constituem a NSFS apresentaram boa validade discriminante (razão heterotraço-monotraço) e consistência interna (coeficientes alfa de Cronbach e ômega de McDonald). Os resultados relativos à validade de critério apoiam parcialmente as evidências empíricas anteriores que consideram a satisfação e frustração das necessidades independentes em relação ao bem-estar e mal-estar, reforçando a necessidade de mais investigações. A versão brasileira da Need Satisfaction and Frustration Scale mostra-se um instrumento com qualidades psicométricas robustas para avaliar a percepção dos trabalhadores quanto à satisfação e frustração das necessidades básicas no contexto brasileiro de trabalho gig.

Originalidade/valor

Este estudo amplia o escopo da pesquisa sobre necessidades psicológicas básicas ao introduzir um instrumento válido e confiável para avaliar as percepções de satisfação e frustração das necessidades dos trabalhadores no contexto brasileiro de gig work, uma população que tem sido negligenciada nas pesquisas da teoria da autodeterminação.

Propósito

el presente estudio tuvo como objetivos (1) adaptar y validar la Escala de frustración y satisfacción de necesidades para el contexto del trabajo gig brasileño, y (2) investigar el carácter distintivo de los constructos de satisfacción y frustración de necesidades básicas entre los trabajadores gig brasileños.

Diseño/metodología/enfoque

se realizaron análisis factoriales exploratorios (AFE) y análisis factoriales confirmatorios (CFA) en una muestra de 351 trabajadores gig brasileños.

Hallazgos

los resultados de EFA respaldaron una estructura de tres factores, mientras que los resultados de CFA respaldaron psicométricamente un modelo correlacionado de seis factores. Los ítems que componen la NSFS presentaron buena validez discriminante (relación heterorrasgo-monorrasgo) y consistencia interna (coeficientes alfa de Cronbach y omega de McDonald). Los resultados con respecto a la validez de criterio apoyan parcialmente la evidencia empírica previa que considera la satisfacción y la frustración de necesidades independientes en relación con el bienestar y el malestar, al tiempo que refuerzan la necesidad de más investigaciones. La versión brasileña de la Escala de Satisfacción de Necesidades y Frustración se muestra como un instrumento con sólidas cualidades psicométricas para evaluar la percepción de los trabajadores sobre la satisfacción de las necesidades básicas y la frustración en el contexto del trabajo gig brasileño.

Originalidad/valor

este estudio amplía el alcance de la investigación sobre las necesidades psicológicas básicas al presentar un instrumento válido y confiable para evaluar las percepciones de los trabajadores sobre la satisfacción y la frustración de las necesidades en el contexto del trabajo gig brasileño, una población que ha sido descuidada en la investigación de teoría de la autodeterminación.

Article
Publication date: 7 February 2023

Silvia Cachero-Martínez, Nuria García-Rodríguez and Noelia Salido-Andrés

This research analyzes the role of happiness associated with sustainable purchases in social enterprises (SEs) as a key precursor of prosocial behavioral responses through…

Abstract

Purpose

This research analyzes the role of happiness associated with sustainable purchases in social enterprises (SEs) as a key precursor of prosocial behavioral responses through satisfaction with such purchases.

Design/methodology/approach

This paper studies the relationships between past purchase in a social enterprise, consumer happiness, satisfaction and three indicators of loyalty: repurchase intention, word-of-mouth (WOM) intention and willingness to pay more. In addition, it analyzes the moderating role of altruistic motivation. A survey was designed to collect data from 380 consumers who had bought in a social enterprise.

Findings

Sustainable consumption is a source of happiness for ethical consumers to the extent that they feel that they meet a personal need or desire, and they contribute to achieving a social objective with their purchasing behavior.

Practical implications

SEs must appeal to the happiness of consumers as a strategic line to achieve their satisfaction and loyalty. Social enterprise practitioners and marketers should deploy organizational capabilities and resources in key performing areas such as communication, customer service or shopping experience, with the purpose of maximizing the happiness of ethical consumers with whom the firm is interacting for the first time.

Originality/value

This research highlights the importance of the social enterprise in the commercial setting, since it has been proven that purchases in these companies generate happiness and satisfaction in consumers. In addition, satisfaction has a great impact on their loyalty, which is a direct advantage for this type of company and an indirect one for society as a whole.

Details

Management Decision, vol. 62 no. 2
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 18 January 2024

Iris Vilnai-Yavetz, Shaked Gilboa and Vincent Mitchell

This study aims to identify the irritating aspects in the mall environment that impact shoppers with disability and explore the opportunities to design inclusive mall environments.

Abstract

Purpose

This study aims to identify the irritating aspects in the mall environment that impact shoppers with disability and explore the opportunities to design inclusive mall environments.

Design/methodology/approach

A mixed-methods design was used in which data collected using a survey (n = 1,434 shoppers with and without disability) were analyzed by structural equation modeling (SEM) and repeated-measures two-way ANOVA. In addition, qualitative data were obtained from critical incident technique (CIT) stories (n = 521) from shoppers with and without disability.

Findings

Mall environmental irritants evoke feelings of irritation that mediate the impacts of “inconvenient ambient conditions,” “the annoying socialscape” and “overwhelming design and atmospherics” on decreased mall-visit frequency. Compared with shoppers without disability, shoppers with disability suffer more from these irritating aspects of the mall environment, as evidenced by significantly greater high-activation unpleasant emotions. The “poor access and accessibility” category of irritants mainly affects the mall experiences of shoppers with disability.

Practical implications

Based on the findings, this study offers spatial-, temporal-, social-, material- and virtual-oriented recommendations for the design of inclusive retail spaces. The authors suggest that people with disability have a unique “lived experience” perspective on retail environments and that solutions should be co-created based on ongoing consultations with shoppers and employees with disability.

Originality/value

To the best of the authors’ knowledge, this study offers the first systematic, comprehensive comparison of the impact of environmental irritants on shoppers with and without disability and extends the literature on irritating aspects of retail environments from individual stores to malls.

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