Search results

The paper examines coping strategies that consumers use within crowded retail stores. Specifically, this study explores and identifies coping strategies that consumers use, investigates whether the Folkman or Duhachek coping frameworks adequately capture all of the ways consumers cope, and looks at the implications these coping strategies may have on consumers and retailers.

A three‐stage qualitative study was conducted. Stage One consisted of informal interviews with customers. Stage Two was a pilot study of airport passengers. Stage Three was an online qualitative survey.

Many of Duhachek's and Folkman's coping strategies were operative within a crowded retail setting. The coping strategies that were frequently used were distancing, avoidance, social support, rational thinking, action, escape, positive thinking, emotional venting, and confrontive. The study also found that further refinement of coping strategies and scales is needed.

An understanding of consumer coping strategies can help retailers to promote beneficial consumer coping strategies and avoid or limit detrimental coping strategies. The limitation of the study is that it is exploratory in nature.

The paper provides a rich and vivid understanding of how consumers cope in a crowded environment, and demonstrates the importance of crowds and consumer coping and how these variables affect retailers. The study identifies new coping strategies, relabels existing coping strategies with more descriptive and comprehensive titles, and confirms established coping strategies.

Handbills are an interesting advertising medium since they are distributed by people in a social context. Little, however, is known about why handbills are often avoided. This study was designed with the purpose of extending previous research on advertising avoidance by using social psychological variables to explain consumers' avoidance of handbills in Hong Kong and the UK.

A survey of 337 individuals was conducted (166 in Hong Kong and 171 in the UK). A series of hypotheses relating to perceived handbill clutter, perceived goal impediment, and the perceived manner of the distributer were tested.

Perceived handbill clutter was found to be the strongest predictor of handbill avoidance in both Hong Kong and the UK. The second strongest predictor was perceived goal impediment. The perceived manner of the distributor did not predict handbill avoidance in Hong Kong, but it did predict handbill avoidance in the UK.

The study's methodology has a number of limitations. First, the measure of the distributor's perceived manner may not have directly tapped the distributor dimensions of importance to handbill avoidance. Second, no account was taken of non-response bias. The model also did not recognize that there may be other variables capable of explaining handbill avoidance.

The results suggest that effort is needed to raise the perceived value of handbills so that their perceived value neutralizes any perceptions of goal impediment. In addition, handbill designers need to find creative ways to stand out from the clutter. In the UK, deportment should be considered when distributors are recruited and trained.

Handbills are frequently used as a promotional tool. In two contrasting countries, this study found that perceived handbill clutter, perceived goal impediment, and perceived manner of the distributer influence handbill avoidance. The research has extended theoretical knowledge related to advertising avoidance and generated insights that are likely to be of practical value to marketers.

Chronic pain is a global community health and human rights issue. Proper health care is an important necessity for every human being and access for treatment is every human’s right. Likewise, it is significant that proper instruments should be administered to assess these clinical issues. It is equally necessary to reassess these tools accordingly to diverse cultures, especially subjective tools to check their validity and cultural specification. The purpose of this study is to adapt and examine the factorial structure of 20 items and three-factor structure, pain anxiety symptoms scale (McCracken and Dhingra, 2002). As literature evidence suggested of a three-factor structure (Cho, 2010).

Primarily, the scale was translated into Urdu language using the forward-backward method. Afterward, a reliability assessment and a confirmatory factor analysis (CFA) for construct validity, on an osteoporosis patients’ sample (N = 250) was performed. Subsequently, an Obliman method exploratory factor analysis (EFA) was conducted on an osteoporosis sample (N = 500) for factor structuring followed by validity and reliability analysis.

The initial findings demonstrated a high internal consistency of the translated version of the scale (α = 0.85) and an acceptable test-retest reliability (r = 0.69). CFA displayed a high inter-correlation between scale and its subscales. However, CFA suggested a three-factor model. Consequently, EFA proposed a three-factor, 19 item scale, namely, behavioral; cognitive; and physical subscale, which demonstrated high alpha reliability (α.= 0.86). Other results indicated the scale to have a significant predictive and convergent validity for depression and positive and negative affect.

The present study is novel in its approach as the present study not only tried to adapt the original Pain Anxiety Symptom Scale to Pakistani culture but has also checked the factorial structure of the original scale. The results achieved in the process suggested a three-factor structure scale with 19 items in opposition to the original four structured, 20 items scale.

Reported are three experimental studies which assess the consensual availability of the interpretive variables of the behavioural perspective model (BPM) of consumer choice. In Study 1, students (N = 39) acting as judges rated 18 consumer behaviour settings according to their relative scope; in Study 2, students (N = 18) acting as judges rated 18 consumer situations according to their respective contingency categories predicted by the model. Study 3 involved a simplification of the procedure tested in the second experiment: two market research executives used simplified descriptions of the consumer situations to allocate them within the BPM contingency matrix. The studies confirm the consensual availability of the variables employed in the model, confirming the relevance of its variables to the interpretation of consumer behaviour in situ. They also permit the comparison of the performances of student and non‐student participants as expert judges for experiments of this kind.

The purpose of this paper is to arrive at a conceptual understanding of perseverance processes in the context of enterprising behavior and to outline readily employable perseverance strategies for situations characterized by obstacles, challenges and setbacks.

This paper presents a process model of perseverance, drawing on elements of control theory and appraisal theory.

From this model, a variety of perseverance strategies within four broad categories is derived: strategies that affect adversity itself; strategies that change the way adversity is perceived; strategies that reframe the aim that adversity has made difficult to attain; and strategies that help to increase self‐regulatory strength. James Dyson's biography provides examples for the strategies.

The paper discusses a broad variety of strategies to help individuals persevere in reaching their enterprising goals.

Although it is a widely held perception that perseverance is needed to successfully start and run a venture, the perseverance process and perseverance strategies have received little research attention.

Adolescent aggressive behavior has generated concern about/increasing rates of youth violence in schools. It is important to perform new research using different methods and approximations to obtain a better understanding of this multifactorial phenomenon. A poorly studied area consists of the presence of seasonal differences in adolescent aggressive behavior. Accordingly, several studies (with contradictory results) have found that adult aggressive behavior varies according to seasonality. The purpose of this paper is to use observational descriptive methods to analyze, during different seasons, adolescent aggressive behavior among students in schools of Santiago de Chile.

In all, 32 aggressive interactions between dyads of male adolescents (14-18 years) were recorded using observational methods (i.e. ethological methodology) in a complete academic class in two schools from Santiago de Chile. Subsequently, the paper constructed intensity aggressive indexes based on behavioral data.

The first contact, initiating aggressive interaction, and the aggression frequency were higher during warm season (i.e. spring) rather than cold season (autumn-winter). The aggression intensity of the complete interaction was higher during cold season. In addition, temperature was negatively associated to aggression intensity.

These results, apparently contradictory, can serve to support classic models used to explain seasonal differences in aggressiveness, where the intensity of the first aggression could be the mediator of aggressiveness intensity in the interaction. Finally, the paper proposes that seasonal differences must be taken into account as an impact factor over the frequency of adolescent male aggression in schools.

People with intellectual disabilities who set fires are a heterogeneous and clinically complex group who present significant challenges to the wider community and to forensic practitioners working in forensic mental health and correctional settings. There is little available in the literature to support professionals when considering assessment and formulation for clients exhibiting these perturbing behaviours. The paper aims to discuss this issue.

In this paper the materials available to assist forensic practitioners in considering assessment and formulation of people with intellectual disabilities who set fires are described and outlined.

An assessment scheme is proposed for organising information from a variety of sources to assist professionals in understanding the nature of risks and clinical needs of firesetters with intellectual disabilities. A newly revised risk assessment measure designed for this population is provided.

Forensic practitioners are provided with a framework and tools to assist with their assessment and formulation of firesetters with intellectual disabilities.

This is the first time a newly revised risk assessment for firesetting behaviour by people with intellectual disabilities has been presented.

The purpose of this study is to pioneer the exploration of approach and avoidance intentions of senior tourists by analyzing push and pull factors. It innovatively categorizes these factors into dual-impact, resilient and facilitative types, surpassing previous research by understanding complex motivations shaping senior travel decisions.

Cross-sectional research surveyed 641 elderly individuals in Odisha and West Bengal, India, analyzing data using structural equation modeling.

Notably, certain push factors such as health improvement, novelty and socialization exert a positive influence on approach intentions while discouraging avoidance intentions. The push factors of status and self-fulfillment solely have a negative impact on avoidance intentions. The factors of escape and relaxation have been found to positively contribute to approach intentions. In the realm of pull factors, destination familiarity/friendliness quotient and ease of consumption of tourist experiences exert a positive influence on approach intentions, whereas the health safety and security quotient of a destination reduces avoidance intentions.

This study uniquely categorizes push and pull factors impacting senior tourists’ intentions. The identification of dual-impact, resilient and facilitative factors opens new avenues for creating a supportive and accessible environment for senior tourists, thereby improving their travel experiences.

本横断面研究调研了印度奥里萨邦和西孟加拉邦的 641 名老年人, 并使用结构方程模型分析所获的调研数据。

本研究开创性地通过分析推-拉因素来探索老年游客接近和回避意图。 研究中创新地将这些因素分为双重影响、弹性和便利性三种类型以解读影响老年人旅行决策的复杂动机, 从而超越了前人的研究成果。

值得注意的是, 某些推动性因素, 如健康改善、新奇感和社交化, 对接近意图产生积极影响, 同时也抑制回避意图。 诸如地位和自我实现的推动性因素仅对回避意图产生负面影响, 而逃避和放松的推动性因素对于接近意图有积极的贡献。 在拉动性因素方面, 目的地熟悉度/友好商数和旅游体验消费的容易程度对接近意图产生积极影响, 而目的地的健康安全商数则抑制回避意图。

这项研究独特地对影响老年游客意图的推动性和拉动性因素进行了分类。 三种因素类型的识别——双重影响、弹性和便利性因素——为创造老年游客友好的支持性无障碍旅游环境开辟了新途径, 从而改善了他们的旅游体验。

Se realizó una investigación transversal con encuestas a 641 personas mayores de Odisha y Bengala Occidental (India) y se analizaron los datos mediante un modelo de ecuaciones estructurales.

Este estudio es pionero en la exploración de las intenciones de acercamiento y evitación de los turistas de la tercera edad mediante el análisis de los factores de atracción y empuje. Clasifica de forma innovadora estos factores en dos tipos: de doble impacto, de resistencia y de facilitación, avanzando investigaciones anteriores al comprender las complejas motivaciones que determinan las decisiones de viaje de las personas mayores.

En particular, ciertos factores de empuje, como la mejora de la salud, la novedad y la socialización, ejercen una influencia positiva en las intenciones de acercamiento, mientras que desalientan las intenciones de evitación. Los factores de empuje de estatus y autorrealización sólo tienen un impacto negativo en las intenciones de evitación. Los factores de evasión y relajación contribuyen positivamente a las intenciones de acercamiento. En el ámbito de los factores de atracción, la relación familiaridad/amabilidad del destino y la facilidad de consumo de las experiencias turísticas ejercen una influencia positiva en las intenciones de acercamiento, mientras que la relación seguridad y protección sanitaria de un destino reduce las intenciones de evitación.

Este estudio clasifica de forma única los factores de empuje y atracción que influyen en las intenciones de los turistas de la tercera edad. La identificación de factores de doble impacto, resilientes y facilitadores abre nuevas vías para crear un entorno favorable y accesible para los turistas de la tercera edad, mejorando sus experiencias de viaje.

Grounded on approach/avoidance behaviour theory, the purpose of this paper is to develop a typology of grocery shoppers based on the concomitant perceived advantages and disadvantages of shopping online and in store for a single cohort of consumers who buy groceries in both channels.

A survey design was employed using a sample of 871 UK shoppers who had purchased groceries online and offline. The survey instrument contained items that measured the perceived advantages and disadvantages of grocery shopping online, and items relating to the perceived advantages and disadvantages of grocery shopping in traditional supermarkets. Items were selected from the extant literature and subjected to content and face validity checks. Cluster analysis was used to develop typologies of online and offline grocery shoppers. The inter-relation between the two typology sets was then examined.

The results of the research provide several insights into the characteristics, perceptions and channel patronage preferences of grocery shoppers. In particular, profiling e-grocery shoppers on the basis of their concomitant perceptions of shopping online and in store suggests that the choice of whether to shop online or in store may be driven not by the perceived advantages of one channel vs the other, but by the desire to avoid the greater disadvantages of the alternative. These perceptions differ somewhat between different consumer groups.

This study makes a noteworthy contribution to the internet and general shopping literature by providing a profile of grocery shoppers based on their concomitant and often conflicting perceived advantages and disadvantages of shopping online and their perceived advantages and disadvantages of shopping in traditional supermarkets. The use of a single cohort of consumers overcomes the bias in previous studies that employ separate cohorts of online and offline shoppers and reveal important insights into the complex perceptions and behaviours of multichannel grocery shoppers.

Tax compliance involves complying with the tax rules and regulation, which encompasses the filing, reporting and payment of tax. The two aspects of tax non-compliance are tax evasion and tax avoidance. While the ethicality of tax evasion as an illegal act of reducing tax is clear, the consensus regarding the morality of tax avoidance as a legal act of minimizing tax is mixed. This chapter will discuss the ethical perspective of tax (non)compliance.

We approach this topic by discussing the two important terms of tax non-compliance namely tax evasion and tax avoidance from the ethical point of view. The tax evasion and tax avoidance were critically evaluated to justify whether it is ethical or not. The tax non-compliance is also associated to the corporate governance which if do effectively help to protect the interest of larger stakeholder.

In a nutshell, tax non-compliance such as tax avoidance and tax evasion is unethical act and these acts of non-compliance go against the spirit of contemporary corporate governance which sought to protect the interest of the stakeholders.

Tax non-compliance could enhance shareholders wealth (in terms of reduced tax); it affects the distribution of wealth (public benefits financed by tax revenues) among the society at large as another stakeholder affected by such act. Future research may be conduct to investigate this to the larger sample.

Firms should avoid engaging in non-compliance activities such as engaging in tax evasion and aggressive tax avoidance as part of its social obligation to the society in line with the spirit espoused in the contemporary corporate governance.

This paper argues that tax non-compliance is unethical and highlights the importance of having efficient corporate governance for larger stakeholder’s interest.