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Article
Publication date: 15 February 2021

Ut Lon Im, Ching-Chi Cindia Lam and Erdan Ma

COVID-19 has hard-hit the global economy when the majority of developed countries could not demonstrate effective resolutions even a year after the outbreak. This study…

Abstract

Purpose

COVID-19 has hard-hit the global economy when the majority of developed countries could not demonstrate effective resolutions even a year after the outbreak. This study aims to present how government or policymakers could minimize the negative impacts of major incidents (pandemic) and speed up the process of recovery. It was also intended to identify effective strategies for crisis management.

Design/methodology/approach

A mixed research method was applied. Qualitative research studies of interviews were used to collect primary data from the stakeholders while archival research method of textual and documental information was used for secondary data on the pandemic facts.

Findings

The impacts of the governmental and enterprise actions with a focus on effective mega-crisis management strategies were structured based on the three themes, namely, appropriate measures, timely decisions and the role of the government. These strategies can minimize the destruction to the economy (or organization) while stabilize the emotional and psychological aspects of the people during the crisis and lead the society back on track once the crisis starts to diminish.

Originality/value

The experience of Macao in successfully responding to the crisis of pandemic provides constructive references to policymakers on the set up of timely strategic plans and business management on remedy actions, particularly to regions where the pandemic is still out of control.

Details

International Journal of Tourism Cities, vol. 7 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Book part
Publication date: 6 September 2021

Erdan Ma, Cindia Ching Chi Lam and Ut Lon (Billy) Im

Macao survived the COVID-19 pandemic with only 46 confirmed cases and zero death (Macao Government Information Bureau, 2020). As one of the densest tourism cities in the…

Abstract

Macao survived the COVID-19 pandemic with only 46 confirmed cases and zero death (Macao Government Information Bureau, 2020). As one of the densest tourism cities in the world, Macao was as vulnerable as any other cities under severe outbreak. The success was the result of instant responses from government, support from large enterprises and cooperation of the community. The pandemic fighting process was examined in five phases, in which a few key criteria were demonstrated in managing the crisis. Despite the positive result, the Macao government also learnt a lesson in future planning when the pandemic once again revealed the weakness of sole dependence on the tourism industry.

Details

Virus Outbreaks and Tourism Mobility
Type: Book
ISBN: 978-1-80071-335-2

Keywords

Content available
Book part
Publication date: 6 September 2021

Abstract

Details

Virus Outbreaks and Tourism Mobility
Type: Book
ISBN: 978-1-80071-335-2

Article
Publication date: 12 June 2017

Julia Chaitin, Shoshana Steinberg and Sharon Steinberg

The study aimed to investigate how Israelis and Palestinians, Jews and others from around the world present their views on boycott, divestment and sanctions (BDS) and the…

Abstract

Purpose

The study aimed to investigate how Israelis and Palestinians, Jews and others from around the world present their views on boycott, divestment and sanctions (BDS) and the Palestinian Academic and Cultural Boycott of Israel (PACBI). The quality of discourse was examined along with the implications of the rhetoric for social-justice and conflict resolution frameworks.

Design/methodology/approach

This qualitative study analyzed 257 texts (newspaper articles, opinion pieces, YouTube videos, emails. Facebook posts, Twitter tweets, campaigns and websites) for content and quality of discourse and for their implications for social-justice and conflict resolution work.

Findings

Most texts divided into those in favor of the boycott and those opposed. The content was also polarized − most pro-BDS texts saw Israel as a settler-colonial enterprise, and emphasized issues of social-justice, whereas opponents perceived Israel as a legitimate nation and were skeptical of the human rights angle. The main types of discourse discerned included: ethnocentric talk, attack and intellectual discussion, regardless of national/ethnic origin of the writer or stance toward the boycott.

Research limitations/implications

Different types of texts were analyzed, which did not always fit easily into the discourse categories. Because this was the first study of its kind and looked at limited years, results should be approached with this in mind.

Practical implications

The rhetoric leaves little place for dialogue between those in favor and those opposed. Specific suggestions for combining social-justice work and conflict resolution work are offered.

Social implications

BDS discourse in its present form hampers finding a solution to the conflict and abuse of Palestinian rights. A new approach is needed to try to resolve these issues.

Originality/value

Because there are few systematic studies on BDS, this article provides insight into how people discuss the strategy and how it connects to frameworks for resolving conflicts.

Details

International Journal of Conflict Management, vol. 28 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

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