Search results
1 – 10 of over 22000This paper analyses Environmental Sustainability (ES) policies of the hotel industry in New Zealand (NZ) and compares them with a recognised global standard – the Global Reporting…
Abstract
Purpose
This paper analyses Environmental Sustainability (ES) policies of the hotel industry in New Zealand (NZ) and compares them with a recognised global standard – the Global Reporting Initiative (GRI).
Design/methodology/approach
The study considered ES policies of ten major hotel groups (consisting of 208 accommodation providers) in NZ and employed content data analysis using Leximancer software to identify the themes relating to ES and benchmark them against the GRI standards.
Findings
Firms in the sample are lagging behind in regard to ES practices in comparison to GRI. Firstly, they did not follow the global standard guidelines strictly in reporting their environmental impact; secondly, they have not quantified the impact or related reductions to environmental damage and thirdly, they did not cover all relevant impact areas as outlined by the GRI in reporting some ES initiatives already in place.
Research limitations/implications
The research findings are based on the content data from websites and their executions were not validated. In addition to GRI, there could be other global organisations that can be used for future research.
Practical implications
This study confirms the prior research findings on environmental impact in NZ, induced by tourism-hospitality sector, and provides an opportunity for the practitioners to reflect upon and develop environmental policies in line with global practices such as GRI.
Originality/value
Prior studies on analysing ES of the businesses in the hotel industry are scarce. To the best of our knowledge, no prior study has attempted to analyse online content data of the NZ hotel industry to examine sustainability policies and practices and compare them against any global standard.
Details
Keywords
Considers the scope for using computer models to assist in tourismplanning, with particular emphasis on the environmental issues. Suggeststhat a suitable platform for such models…
Abstract
Considers the scope for using computer models to assist in tourism planning, with particular emphasis on the environmental issues. Suggests that a suitable platform for such models is the analytic hierarchy process which uses a tree structure to model both objectives and decision variables and is capable of handling subjective judgments and preferences.
Details
Keywords
Caren Scheepers, Lyal White and Adrian Kitimbo
Leadership; Political Economy; Strategy; Entrepreneurship.
Abstract
Subject area
Leadership; Political Economy; Strategy; Entrepreneurship.
Study level/applicability
Masters in Business Administration (MBA); MPhil in Strategic Leadership.
Case overview
On 5 February 2016, South African entrepreneur Jannie Van Eeden faced a dilemma about whether to expand his current businesses or not. He had to choose between focusing exclusively on hospitality and tourism or dividing his time and resources between the tourism business and expanding his existing logistics business. Expansions to his logistics business would entail investing in a warehouse and supplying fresh produce to the lodges in the wider area of Lake Malawi where he was based. Van Eeden realised that he needed to take into account the political economy of Malawi in unpacking the contextual variables related to his decision. Various stakeholders’ roles are illustrated in the case, for example the government’s role in enabling entrepreneurial businesses as well as the investments made by foreign organisations and international donors.
Expected learning outcomes
Development of leaders who can take contextually intelligent decisions. Insights into conducting Political Economy analysis to enable doing business in Africa.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Subject code
CSS 7: Management Science.
Details
Keywords
Describes work carried out at Cardiff Business School, University ofWales, to investigate the scope for applying Artificial Intelligence(AI) techniques in the field of management…
Abstract
Describes work carried out at Cardiff Business School, University of Wales, to investigate the scope for applying Artificial Intelligence (AI) techniques in the field of management. The main thrust of the work so far has been oriented towards marketing decisions, but the implications extend to decision making in general.
Details
Keywords
Sanja Bozic, James Kennell, Miroslav D. Vujicic and Tamara Jovanovic
The purpose of this paper is to develop a new perspective on urban tourist motivations by applying the analytic hierarchy process (AHP) model to help to understand how tourists…
Abstract
Purpose
The purpose of this paper is to develop a new perspective on urban tourist motivations by applying the analytic hierarchy process (AHP) model to help to understand how tourists make decisions about which destinations to visit.
Design/methodology/approach
This study was based on 30 one-hour-long structured interviews with visitors to Ljubljana, the capital city of Slovenia. Respondents were asked to express their preferences between different pull-factor motives for their visit, using Saaty’s scale, and further qualitative data were collected to examine these preferences in more depth.
Findings
The results of this study indicate that the most relevant criteria and thus predominant factors in motivation for visits to Ljubljana are the Cultural and Nightlife pull factors, while religious and business motives are the lowest ranked factors. The paper argues that the results show the value of applying the AHP model to understand the role of pull factors in urban tourism destination choice.
Research limitations/implications
As a single-destination case study, it is important that the findings of this research are evaluated against similar studies in other cities. A limitation of this research is the fact that sub motives within major groups of pull-factor motives have not been explored in this study and this should be the subject of future, more detailed research.
Originality/value
This research shows the value of applying an under-used methodology to understand urban tourist motivations and knowledge gained through applying this method will be of value to destination marketing organisations as well as to researchers conducting future studies.
Details
Keywords
Identifies hospitality and tourism themes that have been followedin the International Journal of Service Industry Management andService Industries Journal between 1989 and 1994…
Abstract
Identifies hospitality and tourism themes that have been followed in the International Journal of Service Industry Management and Service Industries Journal between 1989 and 1994. Highlights points of interest. The themes come under the headings of: structure of the tourism industry; quality; consumer orientation; employees; and strategic options, and follow the managerial practices that organizations are concerned with in order to gain competitive advantage.
Vikneswaran Nair, Badaruddin Mohamed and Toney K. Thomas
The aim of this paper is to critically review the contribution made by this theme issue in responding to the strategic question: “How can the tourism industry respond to the…
Abstract
Purpose
The aim of this paper is to critically review the contribution made by this theme issue in responding to the strategic question: “How can the tourism industry respond to the global challenges arising from climate change and environmental degradation?”
Design/methodology/approach
A critical content analysis of the papers selected for the theme issue was undertaken to learn from the best practices globally. This enabled the theme editors to reflect on the rationale for the theme issue question, the starting-point and the editorial process.
Findings
This summary paper highlights the most significant outcomes from the theme issue in terms of the contributions to knowledge and/or professional practice. It also summarizes the implications for management action and applied research arising from the outcomes and best practices based on case studies in Malaysia, Canada and New Zealand. As the main objective of the theme issue was to obtain a general overview of the relationship between tourism and climate change, five general review papers were included to strengthen the research framework.
Research limitations/implications
This paper outlines the challenges and new approaches in dealing with the issue of climate change. Given the economic, social and environmental significance of tourism, coverage of the climate change issue as it relates to tourism is, yet, limited. Given this scenario, the theme issue has contributed to the body of knowledge in this important field.
Originality/value
This paper explores the extent to which the cases presented and the review of various climate change concepts can provide guidance. The approaches and issues discussed in this theme issue could be replicated and applied in countries that are beginning to focus on climate change issues.
Details
Keywords
J. Alberto Aragon-Correa, Inmaculada Martin-Tapia and Jose de la Torre-Ruiz
This paper aims to review the main literature on the relationship between the natural environment and management in hospitality and tourism firms and uses strategic lenses to…
Abstract
Purpose
This paper aims to review the main literature on the relationship between the natural environment and management in hospitality and tourism firms and uses strategic lenses to propose a general framework of previous works and a map for future research.
Design/methodology/approach
A detailed collection of the most relevant literature on organizations and the natural environment in general is used, along with a specific compilation of the analysis in hospitality and tourism firms. The analytical comparison between the general studies and tourism literature provides opportunities for the discussion of research gaps.
Findings
The growing volume of research on environmental management in the hospitality and tourism firms suggests increasing interest in the topic in the past decade. However, our analysis uses a strategic framework to identify multiple relevant topics that are due for exploration. The generation of more robust theoretical and empirical contributions should also be prioritized in the future.
Research limitations/implications
The findings provide insight into the growing importance of environmental issues in multiple areas of hospitality and tourism firms, including corporate strategy (new green business and implications of the environmental issues on the attractiveness of traditional tourism activities), competitive business strategy (differentiation and reduction of costs through environmental management), functional strategy (eco-labels, certifications and environmental management systems), green marketing, responsible supply chain and training.
Originality/value
While previous literature has emphasized the macro analysis of environmental challenges in the industry, this paper is one of the first to provide an analytical review of the literature on the natural environment and management of hospitality and tourism firms and will be particularly useful to better understand the organizational challenges.
Details
Keywords
Yi Chen, Zhuowei (Joy) Huang and Liping A. Cai
The current study aims at exploring China’s tourism sustainability issues as indicated in magazine articles related to China tourism. China’s environmental, socio-cultural and…
Abstract
Purpose
The current study aims at exploring China’s tourism sustainability issues as indicated in magazine articles related to China tourism. China’s environmental, socio-cultural and economic sustainability has been frequently discussed in Western media.
Design/methodology/approach
Both qualitative and quantitative research methodologies were used to content analyze the textual data in one of the most popular US travel magazine – National Geographic in the past ten years (2003-2012).
Findings
This study presents the changes of topics on China tourism image conveyed by Western media in the past ten years (2013-2012). In addition, themes on China tourism sustainability issues are extracted from the China tourism image messages. The results reveal China tourism sustainability issues in two levels: sustainability issues directly related to China tourism with two dimensions of environmental sustainability and socio-cultural sustainability, and sustainability issues indirectly related to China tourism with two dimensions of economic sustainability and socio-cultural sustainability. Furthermore, the results delineate both positive and negative observations on environmental, socio-cultural and economic sustainability.
Originality/value
The findings of the study highlight challenges and successful practices of the sustainable development in China tourism destinations and the importance of incorporating tourism image in sustainable practices, as well as a need of better communication with foreign media.
Details
Keywords
This study aims to examine the latent capability of alternative-responsible tourism and ecotourism management in sustainable tourism and rural communities' livelihoods in Musina…
Abstract
Purpose
This study aims to examine the latent capability of alternative-responsible tourism and ecotourism management in sustainable tourism and rural communities' livelihoods in Musina Municipality in Limpopo Province, South Africa, and benchmark the capability with other African countries amid climate change and environmental degradation dilemmas. Hence, the aforementioned objective coordinates with various agrarian locations elsewhere abroad.
Design/methodology/approach
Literature reviews, document reviews, interviews, and focus group discussions were employed to gather data, which was enriched by field observation views. To this end, potential climate change-linked environmental degradation, rural tourism, agricultural, and environmental management issues came to the fore.
Findings
Environmental degradation poses a possible threat to natural resource management, as evidenced by the rural development, ecotourism and agricultural activities within the study region. Thereupon, environmental degradation supplements the probability of adverse effects from climate change and precarious incomes. According to the research, responsible tourism and ecotourism are vital to promoting sustainability in rural localities.
Originality/value
The plenteous biodiversity of the municipality offers a better scenario for sustainable ecotourism in tandem with agritourism efforts to address the identified ongoing and liability issues. These issues have therefore symbolized the need for an adequate and allied tourism strategy to boost the local people in Musina Municipality and, conceivably, throughout the continent.
Details