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In the global context, artificial intelligence (AI) technology and environmental, social and governance (ESG) have emerged as central drivers facilitating corporate transformation and the business model revolution. This paper aims to investigate whether and how the application of AI enhances the ESG performance of enterprises.

This study uses panel data from Chinese A-share listed companies spanning the period from 2012 to 2022. Through a multivariate regression analysis, it examines the impact of AI on the ESG performance of enterprises.

The findings suggest that the application of AI in enterprises has a positive impact on ESG performance. Internal control systems within the organization and external information environments act as mediators in the relationship between AI and corporate ESG performance. Furthermore, corporate compliance plays a moderating role in the connection between AI and corporate ESG performance.

This paper underscores the pivotal role played by AI in enhancing corporate ESG performance. It explores the pathways to improving corporate ESG behavior from the perspectives of internal control and information environments. This discussion holds significant implications for advancing the application of AI in enterprises and enhancing their sustainable governance capabilities.

At present, many companies rely on third‐party applications and application services for (part of) their information systems. When applications from different parties are used together, an integration problem arises. This paper describes an integration approach based on the construction of an enterprise layer. This approach is deliberately kept away from a document‐based, flow‐oriented approach, where business processes are hard coded into the application architecture. Interaction is based on the concurrent update of a shared underlying enterprise layer. At the same time, the application architecture becomes easily adaptable to re‐engineered business processes.

This study explores the influencing factors affecting smart supply chain innovation (SSCI) performance of commodity distribution enterprises, and proposes the corresponding framework from the perspective of the application of technology to improve the SSCI performance and make up the research gap in this field.

A multi-case study method is adopted in this study. Four distribution commodity distribution enterprises A, B, C and D in China are chosen as case enterprises. The interviews with senior management team members are used to collect data. The combination of open coding and axial coding are used to process the data. By testing the reliability and validity, the theoretical framework is summarized.

First, we find that the technology application cost inhibits SSCI and that the level of technology suitable for enterprise development will promote SSCI. Second, SSCI in structure, management and services can improve the performance and innovation ability of enterprises. Third, the quality of multi-channel integration and degree of customization around customer demand can significantly modify the above effects.

Compared with previous studies, this study reveals for the first time the correlation between the SSCI performance and technology application, SSCI in structure, management and service, providing new ideas for relevant researches on SSCI, and providing new theoretical support for managers' decision-making related to SSCI.

The view that dynamic capabilities theory can help explain how lean organizations improve has been put forward by scholars. However, there is still a lack of research on the matching relationship between the application of lean practice and the internal elements of enterprise organization from the perspective of dynamic capabilities. The purpose of this study is to validate the moderating effect of dynamic capabilities on the relationship between lean practices and operational performance.

This study used the method of survey and empirical research to collect sample data from 263 enterprises in China. Through literature review, this study put forward the moderating hypotheses around dynamic capabilities, lean practices and operation performance and used the method of regression analysis to validate these hypotheses.

The results showed that dynamic capabilities have a partially moderating effect on the application of lean practices. Specifically, dynamic capabilities have a significant moderating effect on the relationship between just-in-time, total quality management, total preventive maintenance and operational performance, while dynamic capabilities have no significant moderating effect on the relationship between human resource management and operational performance.

The research conclusion complements and enriches the lean practices literature from the perspective of dynamic capabilities. Existing studies mainly focus on the moderating role of external environmental factors, while there is a lack of empirical research on the role of dynamic capabilities in lean practices literature. The research results will help enterprises further understand the matching relationship between lean practices and dynamic capabilities and then improve the success of lean practices application.

The key trends in emerging ICT integration choices for cost‐effective, flexible knowledge integration, work‐flow‐embedded evaluation and eCRM‐driven value innovation are examined. Enterprise knowledge integration initiatives can create socio‐technical and cultural tensions as well as possible straitjacketing of business process architectures thus suppressing responsive business re‐engineering and causing loss of competitive advantage for some companies. A framework, C‐assure, is presented for optimising knowledge integration, impact analysis and evaluation to support innovation throughout the various interacting enterprise lifecycles.

Organizations worldwide are adopting software as a service (SaaS) applications, where they pay a subscription fee to gain access rather than buying the software. The extant models on software acquisition processes, several of which are based on organizational buying behavior, do not sufficiently explain how SaaS application acquisition decisions are made. This study aims to investigate the acquisition process organizations follow for SaaS software, the changes to the roles of the Chief Information Officer (CIO) and the business user and also looks at the impact of SaaS on the proliferation of unauthorized software systems.

The authors used exploratory research using the grounded theory approach based on 18 in-depth interviews conducted with respondents who have studied with enterprise software delivered on-premise and as SaaS in different roles such as sales, consulting, CIO, information technology (IT) management and product development.

The authors identified a need to classify the SaaS software and developed a framework that uses software specificity and its strategic importance to the organization to classify SaaS applications. The aforementioned framework is used to explain how software evaluation processes have changed for different kinds of SaaS applications. The authors also found that the CIO’s and the business users’ have changed substantially in SaaS application evaluations and found evidence to show that shadow IT will be restricted to some classes of SaaS applications.

By focusing on the changes to the roles and responsibilities of the members of the buying center, this paper provides unique insights into how the acquisition process of SaaS is different from the extant models used to explain enterprise software acquisitions. An understanding of how information search is conducted by the business users will help software vendors to target business users better.

Traditional administration of building services regards them as having confined scope, operating in isolation or tightly coupled and providing minimal support for overall coordination and holistic management hindering the provisioning of advanced services. This approach inherently bears weaknesses related to complex services management, results in increased costs, and formulates rigid architectural design that restricts flexibility and extensibility. Taking into consideration this set of drawbacks, the purpose of this paper is to propose exploiting a service‐oriented architecture that will allow for dynamic, coordinated and distributed building services management.

The paper presents the design of an enterprise‐based networking architecture for building services and systems and specifies its functional components.

The proposed architecture is compliant with established practices in the building automation field and focuses on catering for a wide spectrum of building and enterprise level services. A specific deployment use‐case scenario and its related implementation issues is considered, so as to promote interoperability and adoption of open standards and principles for the system level performance evaluation of the proposed architecture is also examined.

Literature review is not exhaustive and evaluation of the proposed architecture should be performed in a more systematic manner.

Adoption of a service‐oriented view as far as facilities management is concerned.

This paper identifies through a thorough literature review the research problems in the area of building services integration and proposes an approach to enable successful integration. The novelty of this work is based on the application of the state‐of‐the‐art in enterprise networking for integration of building management and IT‐based services.

This paper aims to identify and propose strategies for development of mobile applications from Web-based enterprise systems and introduce a process called Metamorphosis. This process provides a set of activities subdivided into four phases – requirements, design, development and deployment – to assist in the creation of mobile applications from existing Web information systems.

With the aim to provide a background to propose the Metamorphosis process, a systematic review was performed to identify strategies, good practices and experiences reported in the literature about creation of mobile applications.

This paper identifies and proposes strategies for development of mobile applications from Web-based enterprise systems and introduces a process called Metamorphosis. Then, this process is applied for creation of SIGAA Mobile.

The originality of this paper is the proposal of Metamorphosis process, that is, a process for development of mobile applications from Web-based enterprise systems.

Recent developments in global commerce have witnessed the advent of the virtual enterprise#. Groups of companies are forming short‐term relationships to collaborate on one‐off projects. Typically these enterprises form a consortium to bid for a project for which they do not have the capability of winning as individual concerns. In order that the virtual enterprise operates effectively the systems which underpin the separate enterprises must be capable of interoperation#. One means of achieving this is by the adoption of suitable international approved standards. Addresses this issue by considering the requirements placed on standards activities for the support of virtual enterprises. Then proposes a means by which current standards can be classified and scoped within an overall framework. Considers the various approaches taken within these standards activities and proposes some strategies for future development.

Enterprise Systems are comprehensive and complex applications that form the core business operating system for many companies worldwide and throughout most industries. The selection, implementation, use and continuous change of Enterprise Systems (ES) (e.g. mySAP.com) require a great amount of knowledge and experience. Due to the lack of in‐house ES knowledge and the high costs of engaging experienced implementation consultants, organizations realize the need to better leverage their knowledge resources. Managing this knowledge is increasingly important with the second wave of ES projects focusing E‐Business applications like Customer Relationship Management (CRM) and Supply Chain Management (SCM). These new applications embrace an open‐integration strategy that will incorporate and support other vendors’ applications as part of its Internet‐based enterprise computing platform. This paper proposes a framework for managing knowledge in Enterprise Systems. The framework draws its strength from meta‐case studies and comprehensive literature analyses, which is consolidated into a three‐dimensional framework. The preliminary results show that the importance of value‐adding activities and innovation are elemental to knowledge management in the aspect of ES.