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The purpose of this study is to examine and compare Chinese electronic resources and English electronic resources in terms of ease of use, usefulness and usage in the context of a Chinese university library, so as to facilitate the effective use of English electronic resources in China.

Data collection was conducted through a large scale survey. A total of 378 valid data coming from the users of a Chinese university library were used for data analysis.

There are more users in Chinese university library who perceived that Chinese electronic resources are both easy to use and useful while English electronic resources are neither easy to use nor useful. Meanwhile, there are more users who used Chinese electronic resources more frequently while used English electronic resources less frequently.

This study could advance our knowledge about the current status of the use of Chinese electronic resources and English electronic resources as well as the digital divide at the second‐level and the third‐level, facilitating the effective use of English electronic resources.

Building on three levels of the digital divide, this study examines and compares Chinese electronic resources and English electronic resources in terms of ease of use, usefulness and usage in the context of Chinese university library, providing a new view for library electronic resources management research and practice alike.

This paper aims to study information behaviour of academics in the digital age. Compares information behaviour of British university academics in three disciplines – computer and information sciences, business/management, and English literature.

Discusses information behaviour of academics in the digital age.

English academics make higher use of printed information resources, such as text and reference books, than academics of any other discipline included in this study; they generally tended to be the least frequent users of electronic resources such as full‐text databases, indexing and abstracting databases, search engines, and internet sites. CIS academics generally tended to make greatest use of electronic‐based information resources, and the least use of print‐based information resources, and business/management academics fell somewhere in between these two disciplines. CIS academics were generally the most enthusiastic about the benefits of electronic resources, whereas English academics were the least enthusiastic about them. Nearly a quarter of English academics disagreed to some extent that electronic information was easier to use than printed resources, which might go some way to explain their lower use of electronic materials, and higher use of printed materials.

Results of the quantitative study should have been supported and substantiated by quantitative analyses. Similar studies involving users from many more disciplines could show better discipline‐wise differences in user behaviour.

This is a research paper based on a nation‐wide survey of academics in British universities.

Individual differences are critical in determining how individuals think and behave in different ways. The purpose of this paper is to explore the effect of individual differences on users’ perceptions of print and electronic resources in terms of ease of use, usefulness and usage in the hopes that a better understanding of these effects can help Chinese university libraries to meet the diversified information needs of their users more specifically and appropriately so that the second-level capability divide and third-level outcome divide of library information resources can be much reduced.

Data collected from 273 library users were used for data analysis. The independent samples t-test, one-way analysis of variance (ANOVA) and two-way ANOVA were employed. Meanwhile, the quantitative analysis is supplemented by the qualitative interviews which present richer data about the use of specific types of print and electronic resources.

The effect of basic characteristics (gender, age, field) and experience (experience with library print resources, experience with library electronic resources, which library resources were used first) on users’ perceptions of print and electronic resources in terms of ease of use, usefulness and usage was explored and discussed. Meanwhile, the two-way interaction effect was examined and 13 significant interaction effects were presented.

Building on the digital divide, this study examines ease of use, usefulness and usage in terms of individual differences which cover not only basic characteristics but also experience and two-way interaction, which the authors think provides a new view for library information resources research and practice alike in China.

The purpose of this paper is to analyze citation behaviors of students in the LIS field among a variety of local universities in Tehran.

A total of 259 MA dissertations in Library and Information Science submitted to five universities in Tehran during 2003‐2008 are examined. These universities were selected based on their location and the authors' accessibility to their university libraries. Overall, five out of nine universities in Iran which have Masters Courses in Library and Information Science were selected for this study. The data were gathered using a checklist by the author, who personally attended in university libraries and counted all dissertation references.

The study shows that students' citation behaviors are in favor of books, and Farsi e‐sources are lesser used by LIS students than English e‐sources. The total number of book citations is far more than total number of other formats. While this study could be useful in library acquisition decisions, it could also inform in areas related to issues students face in finding suitable pieces of information.

This study would be useful for educational and acquisition purposes in university libraries, since it examines citation behavior of students through a specific discipline.

The study deals with MA Library and Information Science dissertations among all universities of Tehran that teach LIS masters courses.

This paper aims to examine how new educational approaches to the presentation of electronic information resources can influence interest in their use among first-year undergraduates. Despite the variety of technological facilities available in universities, the learning process sometimes fails to keep pace with their advantages. Universities are investing in high-technology classrooms and an extensive multidisciplinary subscription to e-resources in the belief that students will make use of these opportunities. However, students often ignore the availability of relevant and verified content and prefer to retrieve information from Google’s search results. The absence of students’ initial motivation to work with a complex product is perhaps the greatest challenge faced by the teacher-librarian. Limited time available for training (a lecture and a seminar) and lack of preparedness among information specialists aggravates the situation.

The efficacy of new educational approaches to the presentation of e-resources was examined in a pilot study involving 940 first-year undergraduates at the North-West Institute of Management of the Presidential Academy (RANEPA). The authors replaced academic lectures with flexible and interesting techniques based on student’s interests, used attention triggers for each e-resource in lecture materials and focused the seminar on multiple specific searches to attract and keep students engaged. New educational approaches were implemented in four-hour sessions for first-year students in all disciplines.

The results suggest that the new educational approaches and teaching techniques can raise the level of students’ involvement and interest in the use of subscribed e-resources. To assess the developed approach, the authors analyzed the dynamics of the students’ visits to subscribed resources and observed a significant increase in the number of visits. The authors found such a trend for all the types of requests and resources. Overall, the number of visits and full-text requests increased from 88 to 284 per cent for the 2017-2018 academic year compared to the 2016-2017 one.

The findings of the study demonstrate the necessity of applying new educational approaches to teaching students who lack the motivation to use high-quality electronic resources. The teacher-librarian can be an important link between scientific information and consumers. The newly developed techniques have great potential for a wide range of educational applications including the development of teaching materials and training programs.

The approach combines teaching methodology with rich informational environment, enhancing students’ motivation to information literacy through mastering their digital skills. Students’ interest in subscribed resources initiates their professional work with scientific information. Students need to constantly use subscribed resources. Otherwise, the skills of using information e-resources will disappear and motivation for their use will decrease. The development of techniques that can help to maintain students’ interest in information e-resources is continuing, and new findings will be presented in future papers.

In the scientific literature, to the best of the authors’ knowledge, no information is available on the use of similar techniques at Russian universities. It is hoped that developed techniques helps students with low digital literacy from other universities or colleges overcome their bias against high technology.

Public libraries play a pivotal role in supporting education and literacy. They provide numerous services, activities, collections and resources for education and leisure. Bibliotheca Alexandrina (BA) is an international renowned public library that provides numerous services for different users worldwide. E-learning is an emergent and promising method for teaching and learning different subjects such as the science, technology, engineering and mathematics (STEM). The e-learning educational system is quite novel in Africa and the Middle East; hence, this paper presents the whole concept to the reader. In addition, it demonstrates number of e-courses tackling different domains provided by different educational institutions, national and public libraries worldwide.

In 2017, the BA inaugurated its e-learning services to cope with the new educational trend and to consolidate the lifelong learning concept in the community. The author showed special interest to the case of e-learning in the BA, as it is a regional public library. The main idea of this paper is to attract attention toward public libraries as a promising venue for e-learning implementation for general knowledge, library information sciences, soft skills, elementary and informal STEM education. The paper discusses in details e-learning and its characteristics.

In addition, the paper compares traditional education (face-to-face) with e-learning education, mentions both their pros and cons and recommends blending the two educational methods as they complement each other. Furthermore, the author has selected a sample of different STEM e-courses (203 different e-courses). These e-courses were selected to assert the possibility of presenting STEM topics in the form of e-courses.

This study would be one of the emergent research studies that connect e-learning to both STEM disciplines and public libraries. Additionally, this research highlights the importance of public libraries and all the services they provide. In the mean time, it shed light on the important and unique role of specialized librarians. Briefly, public libraries with all their resources, services and expert librarians could provide an exceptional e-learning experience to their community and be of great help to educational institutions and organizations.

In this study, the authors use the term “e-quality” to refer to information quality, system quality and service quality. This study aims to focus on e-quality, exploring and comparing users' perceptions of digital libraries and virtual communities in the hope that the results of this study can help lead to better understanding of the exact nature of e-quality as perceived by users.

A large-scale survey was conducted for data collection. Data collected from 334 users of digital libraries and virtual communities were used for data analysis.

The study finds that users are likely to perceive a higher level of information quality, system quality and service quality of digital libraries than of virtual communities.

The authors suggest that librarians do not need to have concerns over the challenge brought by virtual communities, which indeed have an increasing impact on the way a lot of people seek and gather information. Instead, they should encourage their users to use both digital libraries and virtual communities. The authors believe that the usage of these two types of information sources by users can efficiently inform each other, thus facilitating the e-quality of both digital libraries and virtual communities to reach excellence.

Building on the information systems (IS) success model, this study explores and compares users' perceptions of digital libraries and virtual communities in terms of e-quality, which the authors think presents a new view for digital library research and practice alike.

The purpose of this paper is to review and assess the first five years of BALIS interlibrary loan service and propose directions for future service development.

The authors use a case study approach to review the consortium's service offerings and clientele, assess challenges encountered in the first few years of service, propose service improvements, and make recommendations for the development of future strategic alliances.

There are some shortcomings of the system that limit the expansion of interlibrary loan services such as the low satisfaction rate and the high shipping costs.

This paper updates an earlier study of BALIS ILL services published in 2011.

The purpose of this paper is to explore the antecedents of information seeking in digital libraries from the perspectives of the Technology Acceptance Model and flow experience, as well as the consequences from the perspectives of self-efficacy in getting information and individual performance.

A research model is developed and tested using questionnaires and, partial least squares structural equation modeling.

The effect of flow experience on information seeking in digital libraries is the largest one. Meanwhile, flow experience fully mediates the effects of ease of use and usefulness on information seeking in digital libraries which further leads to self-efficacy in getting information and individual performance.

Librarians should help users to experience more stable and sustainable flow by providing dependable, prompt, personalized and professional service to them. Librarians should try their best to provide diversified user training so as to guide potential users to seek information in digital libraries.

This study contributes to the theoretical development of the structural model exploring information seeking in digital libraries, presenting a new view for digital library research and practice alike.

The purpose of this paper is to present the scientific background from which grey systems theory came into being, the astonishing progress that grey systems theory has made in the world of learning and its wide‐ranging applications in the entire spectrum of science.

The grey uncertainty is compared with other kinds of uncertainty such as stochastic uncertainty, unascertainty, fuzzy and rough uncertainty.

The advances in grey systems theory and its various successful applications are introduced individually by algorithms of grey numbers and grey algebraic systems, grey dynamic models and grey predictions, grey optimization analysis for decision making, grey control models.

Many scientific theories require the unremitting efforts of several generations of people and have gone through hundreds of years before reaching maturity and perfection. Grey systems theory is still in its growth period. So, it is unavoidable that there exist immature and imperfect parts in the theory.

Grey systems theory is a new method for studying problems of uncertainty with few data points and poor information. This new theory studies small samples and systems with poor information, which have partial information known, partial information unknown. It describes adequately and monitors effectively systems' operations and evolutions through extracting valuable information from the little known information. Grey systems theory comes into being along with the development of modern systems science and uncertainty systems theories and methods. It is also a result of deepened perceptivity about uncertain systems.