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Article
Publication date: 7 December 2020

Vikas Rai Bhatnagar, Ajay K. Jain, Shiv S. Tripathi and Sabir Giga

Utilizing employee strengths contributes to humanizing organizations. However, the current concept of strengths has evolved from the domain of social work, advanced by personality…

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Abstract

Purpose

Utilizing employee strengths contributes to humanizing organizations. However, the current concept of strengths has evolved from the domain of social work, advanced by personality and positive psychologists and adopted in management. The trait-like conceptualization of strengths conceptualized by psychologists is of lesser relevance to organizations as it discounts the significance of contextual factors for manifesting employee strengths. This study traces the evolution of strengths conceptualization, identifies gaps in its relevance to organizations, employs the concept relation method for developing a conceptualization of employee strengths at work and proposes a framework for management development that predicts improved employee engagement and performance.

Design/methodology/approach

The study utilizes the Cochrane method for carrying out a systematic conceptual review and shortlists 19 articles from an initial selection of 430 articles. Drawing insights from the 19 reviewed studies, the study deploys the concept relation method to conceptualize the concept of employees' strengths at work (ESAW) that has a higher relevance for management and organizational behavior. Thereafter, utilizing ESAW, the study proposes a conceptual framework that has huge implications for improving employee engagement and performance by carrying out effective management development. The conceptual framework additionally serves as a springboard for future empirical research.

Findings

The conceptualization of human strengths in extant literature favors a trait-based conceptualization advanced by personality psychologists. Concepts borrowed from other domains have lesser relevance than those indigenously developed in the field of management. Incorporating the recent empirical evidence highlighting the importance of factoring in key contextual attributes for the strengths to manifest at work, this study develops a new higher-order construct of ESAW that factors in personal as well as situational variables. Thereafter, the study suggests a conceptual framework for effectively carrying out management development by utilizing the new construct of ESAW.

Practical implications

Deployment of ESAW will contribute to humanize organizations, improve employee engagement and performance. The construct of ESAW is relevant to practice as it has evolved from the domain of organization science, unlike the earlier trait-based conceptualization of strength that emerged in personality psychology. The conceptual framework proposed in the study can be utilized by practitioners for carrying out effective management development.

Social implications

Any contribution to increasing employee engagement predicts increasing social capital. If employees are happy at work, their productivity increases. Furthermore, higher engagement and productivity at work creates a spiral of positivity that transcends the working life of an employee. Hence, the study has huge social implications at times when the social fabric is stretched due to multiple demands on an employee.

Originality/value

Constructs developed in other fields and adopted in management have less relevance than those evolved indigenously in the domain of management. The systematic conceptual review of the concept of human strengths reveals a gap in its relevance to organizations. The study develops a new concept of ESAW that has higher relevance for organizational behavior and holds the promise of humanizing organizations. The next originality of the study lies in proposing a conceptual framework for carrying out effective management development that predicts higher employee engagement and performance. The methodological originality lies in utilizing the systematic conceptual review for developing a new concept.

Details

Journal of Management Development, vol. 40 no. 1
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 13 May 2020

Vikas Rai Bhatnagar, Ajay K. Jain, Shiv S. Tripathi and Sabir Giga

With growing stress at work, the need for scholars to focus on humanizing organizations is pressing. Scholars agree five factors lead to humanizing organizations. This study…

Abstract

Purpose

With growing stress at work, the need for scholars to focus on humanizing organizations is pressing. Scholars agree five factors lead to humanizing organizations. This study dwells upon one factor – employee strengths at work (ESAW) – problematizes, identifies the gap in its conceptualization, deploys critical social systems theory and reconceptualizes the construct of ESAW by taking key contextual factors into consideration. Thereafter, this study aims to develop a conceptual model and makes propositions related to the mediating effects of ESAW on the association of leadership style and employee performance.

Design/methodology/approach

Aimed at contributing to humanizing organizations, this conceptual study problematizes the construct of competency and the trait-based conceptualization of strengths in identifying gaps in the construct of competency for humanizing organizations. Next, the study deploys the technique of construct mixology for evolving the new construct of ESAW. To empirically test ESAW in the field, the authors deploy the critical social systems theory and develop a conceptual model. Further, drawing upon the conceptual model and the extant literature, the authors develop many propositions for enabling future research.

Findings

The study develops a new construct of ESAW that holds the promise of contributing to humanizing organizations. By embedding the current trait-based conceptualization of employee strengths to the context of the organization, the new five-factor construct of ESAW is indigenous to the field of organization science, hence, has a higher relevance. The study develops a conceptual model and makes propositions for empirically testing the new construct in the field that future researchers may focus upon.

Research limitations/implications

There is a compelling need for humanizing organizations. This conceptual study attempts to bring back the focus of researchers on humanizing organizations, within the framework of the market-driven economy. The new construct of ESAW has huge potential for theory-building and empirical testing.

Practical implications

Deployment of ESAW will contribute to humanizing organizations. The construct of ESAW is relevant to practice as it has evolved from the domain of organization science, unlike the earlier trait-based conceptualization of strength that emerged in personality psychology. Practitioners can deploy the construct of ESAW and achieve the two seemingly conflicting objectives of enabling employee well-being while also ensuring superior performance.

Social implications

Any contribution toward humanizing organizations forebodes increasing the social capital and the personal well-being of employees. If employees are happy at work, their productivity increases. As per the broaden and build theory of Fredrickson, higher well-being and productivity at work creates a spiral of positivity that transcends the working life of an employee. Hence, the study has huge social implications at times when the social fabric is stretched because of multiple demands on an employee.

Originality/value

Constructs developed in other fields and adopted in organization science have less relevance than those evolved in the domain of organization science. Past deficient conceptualization and practices persist unless scholars logically challenge it an alternative and improved conceptualization provided. The new construct of ESAW uses the method of construct mixology after unravelling the assumptions that impedes humanizing organizations.

Details

Journal of Asia Business Studies, vol. 14 no. 5
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 25 March 2019

Arianna Costantini, Andrea Ceschi, Anna Viragos, Francesco De Paola and Riccardo Sartori

This study aims to investigate the relationship between organisation-based self-esteem (OBSE) and work engagement during a new strength-based intervention over nine months.

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Abstract

Purpose

This study aims to investigate the relationship between organisation-based self-esteem (OBSE) and work engagement during a new strength-based intervention over nine months.

Design/methodology/approach

A sample of 82 workers composed of 70 sales consultants and 12 area-managers working in an Italian pharmaceutical company received a one-day training based on the FAMILY approach, three times for nine months, with a three-month lag between each workshop. Self-reported measures of OBSE and work engagement were collected before and after each workshop.

Findings

Results showed that final levels of both OBSE and work engagement were significantly higher compared to baseline. Moreover, results from a multiple mediation analysis showed that the direct and indirect relationships between OBSE and work engagement changed at different time points, which may have been related to the different contents of the workshops.

Originality/value

This study provides initial evidence suggesting that organisations could leverage on medium-term interventions to provide employees active guidance on how to use their strengths at work, likely to boost higher employees’ positive perceptions of themselves as organisational members and work engagement.

Details

Journal of Workplace Learning, vol. 31 no. 3
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 30 April 2020

Vikas Rai Bhatnagar

There is a compelling need for developing constructs in management science for higher relevance rather than adapting constructs developed in other domains and applying them in…

Abstract

Purpose

There is a compelling need for developing constructs in management science for higher relevance rather than adapting constructs developed in other domains and applying them in organizations. An inquiry in the relevance of the construct of strength developed in personality psychology and applied to organizations is compelling, as deploying strengths leads to humanizing organizations. With growing disengagement of employees at work, this study makes a significant contribution by conceptualizing strengths in the context of organizations and carrying out two studies on independent samples for developing a psychometrically validated 14-item scale for measuring it.

Design/methodology/approach

The study has two phases. The first phase is conceptual in nature where the authors deploy the social systems theory and use recent empirical research evidence in conceptualizing the construct of employee strengths at work (ESAW). In the second phase, the author carry out two studies on independent samples for ascertaining the factor structure by carrying out EFA and then confirming it by doing a confirmatory factor analysis.

Findings

The construct of ESAW, relevant for management science, has five factors: potential deployment, person-jot fit, managerial sensitivity, prompt assimilation and joy. The psychometrically validated scale for measuring ESAW developed in this study has 14 items. Because the construct incorporates key contextual factors, it is more relevant to organizational science and contributes to humanizing organizations.

Originality/value

This study evolves the construct of ESAW from a predominantly trait-based approach to a conceptualization that accounts for the contextual factors, essential for enabling strengths of employees to manifest. The study contributes to advancing literature that holds promise for humanizing organizations – a pressing need because of the growing instances of employee disengagement. The author develop a 14-item psychometrically validated scale for measuring ESAW that the practitioners can use in first assessing current levels of employee strengths’ deployment and thereafter intervening for increasing the deployment of their strengths for enabling higher well-being and superior performance.

Article
Publication date: 22 September 2021

He Ding, Enhai Yu and Shenghua Xu

The purpose of the current article was to propose the strengths-based human resource (HR) system construct as well as develop and validate the perceived strengths-based HR system…

Abstract

Purpose

The purpose of the current article was to propose the strengths-based human resource (HR) system construct as well as develop and validate the perceived strengths-based HR system scale by using three independent studies.

Design/methodology/approach

Study 1 mainly adopted exploratory factor analysis to test whether fifteen items proposed by the authors can represent the perceived strengths-based HR system construct. The aim of Study 2 was to examine the discriminant validity and criteria validity of the fifteen-item perceived strengths-based HR system scale and reliability of this scale. By structural equation modeling analysis, Study 3 primarily tested the incremental predictive validity of the perceived strengths-based HR system for employee performance (i.e. task performance and innovative behavior) after controlling for the perceived high-performance work system (HPWS) and perceived high-commitment work system (HCWS).

Findings

Study 1 showed that initial fifteen items of the perceived strengths-based HR system appropriately are loaded on one factor and exhibit a good reliability. Study 2 found that there is good discriminant validity between the perceived strengths-based HR system, perceived organizational support, perceived supervisory career support, and work engagement, and the perceived strengths-based HR system exhibits better convergent validity and criteria validity. Study 3 demonstrated that the perceived strengths-based HR system could significantly predict employee performance (i.e. task performance and innovative behavior) even after controlling for perceived HPWS and HCWS.

Originality/value

The current article contributes to advancing HR theory and research and provides a valuable tool for future empirical research on the strengths-based HR system.

Article
Publication date: 30 January 2024

Gayathri Janapati and V. Vijayalakshmi

Proposing a strengths-based perspective for innovative work behaviour (IWB), the purpose of this paper is to explore character strengths (CS) as antecedents to IWB. Extending the…

Abstract

Purpose

Proposing a strengths-based perspective for innovative work behaviour (IWB), the purpose of this paper is to explore character strengths (CS) as antecedents to IWB. Extending the literature and operating in the framework of positive organisational behaviour, this paper considers creative self-efficacy a crucial link between CS and IWB. The role of growth mindset and learning organisation in facilitating IWB, presented as a conceptual model, contributes to the theory in this field, aiding in developing an overarching theory to understand IWB.

Design/methodology/approach

A narrative literature review was performed on the CS, IWB and positive organisational behaviour literature to adapt theories and develop propositions for the conceptual model.

Findings

This paper develops a conceptual framework proposing direct relationships between CS and IWB. This study posits creative self-efficacy (CSE) as the mediator between this relationship and growth mindset, learning organisation as the moderators for the link between CS and CSE and CSE and IWB.

Research limitations/implications

The paper presents a conceptual framework focusing on the positive personality traits of employees, precisely their CS. This study explores how leveraging these strengths can enhance their capacity for IWB. The suggested model also prompts additional research in understanding IWB.

Originality/value

To the best of the authors’ knowledge, the conceptual framework proposed is the first to explore the diverse individual differences factors and the role of contextual facilitation in enhancing employees’ IWB. This study contributes to the growing field of positive organisational behaviour and assists HR managers in tapping into employees’ internal resources. This paper’s theoretical and practical discourse can inspire future research and encourage a strengths-based view of workplace processes.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 4 November 2020

Vikas Rai Bhatnagar

Practitioners’ literature on coaching has swelled as compared to the theoretical grounding and academic research on coaching, thereby questioning if coaching is a profession…

Abstract

Purpose

Practitioners’ literature on coaching has swelled as compared to the theoretical grounding and academic research on coaching, thereby questioning if coaching is a profession. Furthermore, the increasing investments in coaching seek a higher return on investments. These trends call for a deeper theoretical grounding of coaching and evolving innovative approaches that increase the effectiveness of coaching. Against this backdrop, this study aims to describe a process a coach can adopt for objectively and systemically understanding the context of the coachee at multiple levels (organizational, teams/dyadic and intrapersonal) to develop and execute an effective coaching intervention.

Design/methodology/approach

This study uses a radical humanistic paradigm, deploys ecosystems theory, develops a conceptual model and uses it for action researching in an Indian manufacturing organization. This study uses a non-experimental purposive sampling and makes use of a cross-sectional survey method for gathering data by using validated instruments. Guided by the ecosystems theory, data is gathered at three levels of nested systems – the microsystem (intrapersonal and direct reports of coachee), mesosystem (peers and manager of coachee) and the macrosystem (cultural) levels. Analysis of data helps the coach to design and execute an effective coaching intervention at multiple levels – intrapersonal, dyadic and organizational.

Findings

This study provides an alternative approach to systemically diagnose at three levels of the environment (microsystem, mesosystem and macrosystem) and uses validated instruments for assessing the areas of opportunity and concerns for carrying effective coaching. The use of employee strengths that conceives strengths as a dynamic interaction of personal attributes and contextual factors instead of the trait-based conceptualizations in extant literature leads to rich data for designing effective coaching interventions. Using the ecosystems theory for carrying out systemic coaching is an effective approach for professionalizing coaching and increasing the effectiveness of coaching.

Originality/value

The originality of this study lies in using the ecosystems theory for guiding the research, developing the conceptual model, collecting data by using validated instruments and in making use of data across multiple levels of systems (micro, meso and macro) for carrying out systemic coaching. The use of a new higher-order construct of employee strengths at work that conceives strengths as a dynamic interaction of personal traits and contextual factors is yet another originality of the research. Finally, this study identifies key systems variables and provides a proof of concept by executing a generalizable systemic coaching process in an organization.

Details

Industrial and Commercial Training, vol. 53 no. 1
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 3 November 2021

Akanksha Jaiswal and C. Joe Arun

Psychology studies have gradually evolved in the past decades from examining negative to positive states of mind. This has led to an increasing interest in understanding the…

Abstract

Purpose

Psychology studies have gradually evolved in the past decades from examining negative to positive states of mind. This has led to an increasing interest in understanding the well-being of individuals. Further, organizational research has demonstrated a positive impact of employee well-being on key business indicators. Drawing from positive psychology, this study examines the impact of happiness-enhancing activities and positive practices (HAPP) on employee well-being.

Design/methodology/approach

This study was conducted in an emerging information technology firm in India. Using validated measures, this study designed an online survey that was completed by 54 employees of the firm.

Findings

Employees largely perceived the HAPP as important but reported low levels of engagement in most activities or practices. Using hierarchical linear regression, this study found that self-concordant work significantly impacted employee’s job satisfaction and job-related affective well-being.

Practical implications

Leaders must harness the synergy between individual and organizational growth by providing self-concordant work contexts in which employee’s key skills, competencies and strengths are leveraged.

Originality/value

This study contributes to the existing scant literature on HAPP. Further, in a first, this study uses these psychological interventions in the context of workplace and assesses their impact on employee well-being which itself is an area of growing interest among academicians and practitioners.

Details

Journal of Asia Business Studies, vol. 16 no. 6
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 30 September 2021

Gul Afshan, Muhammad Kashif, Firdous Khanum, Mansoor Ahmed Khuhro and Umair Akram

Based on the conservation of resources theory, this study aims to investigate high involvement work practices (HIWP) as an antecedent to burnout with a mediating role of perceived…

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Abstract

Purpose

Based on the conservation of resources theory, this study aims to investigate high involvement work practices (HIWP) as an antecedent to burnout with a mediating role of perceived work–family (WF) imbalance. Moreover, this study examines whether humble leadership moderates the relationship between HIWP and WF imbalance.

Design/methodology/approach

Using a time-lagged survey approach, data are collected from 200 employees working in the Indian services sector organizations.

Findings

The findings demonstrate that HIWP has a direct negative effect on burnout and an indirect effect via WF imbalance. Also, humble leadership moderates the relationship between HIWP and WF imbalance.

Originality/value

By studying the pessimistic view of HIWP in the Indian context, this study contributes to the scant studies available on its effect on burnout in collectivistic societies. Furthermore, humble leadership's moderating role in the relationship between HIWP and WF imbalance is unique to this study.

Details

Journal of Management Development, vol. 40 no. 6
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 6 October 2021

Rabindra Kumar Pradhan, Kailash Jandu, Madhusmita Panda, Lopamudra Hati and Manolina Mallick

Employee happiness is crucial in any organization as happy employees are said to be more committed in their work. However, COVID-19 stress in the current situation is a major…

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Abstract

Purpose

Employee happiness is crucial in any organization as happy employees are said to be more committed in their work. However, COVID-19 stress in the current situation is a major problem for employees and it can negatively influence their happiness level. Therefore, it is critical to understand how the stressful nature of the current pandemic threatens workplace happiness. Based on conservation of resources theory (Hobfoll, 1989), this study aims to examine the resources to be protected (i.e. psychological capital) and resource investment (i.e. coping) to ensure the happiness of the employees amidst a bio-psycho-socioeconomic crisis like COVID-19 pandemic. The study explores the mediating role of psychological capital and the moderating effect of coping on the relationship between COVID-19 stress and employee happiness.

Design/methodology/approach

Data were collected from the Indian working population by means of purposive sampling (N = 336). Standardized instruments were used to measure the variables under study. Data analysis were done using Statistical Package for Social Sciences 20.0 and Analysis of Moment Structure 20.0 software tools and PROCESS macro was used for mediation and moderation analysis.

Findings

Structural equation modelling analysis showed that COVID-19 stress negatively influenced employee happiness; whereas psychological capital partially mediated the relationship between these two variables. Further, coping was found to buffer against the harmful implications of COVID-19 stress on employee happiness.

Originality/value

In an effort to respond timely to the present pandemic scenario, the current study provides an account of the harmful effects of COVID-19-related stress on the workplace happiness of the Indian service sector employees. The study also offers insights into the possible mediating and moderating mechanisms in this relationship.

Details

Journal of Asia Business Studies, vol. 16 no. 6
Type: Research Article
ISSN: 1558-7894

Keywords

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