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1 – 10 of over 3000Courtney L. McCluney, Courtney M. Bryant, Danielle D. King and Abdifatah A. Ali
Racially traumatic events – such as police violence and brutality toward Blacks – affect individuals in and outside of work. Black employees may “call in Black” to avoid…
Abstract
Purpose
Racially traumatic events – such as police violence and brutality toward Blacks – affect individuals in and outside of work. Black employees may “call in Black” to avoid interacting with coworkers in organizations that lack resources and perceived identity and psychological safety. The paper aims to discuss this issue.
Design/methodology/approach
The paper integrates event system theory (EST), resourcing, and psychological safety frameworks to understand how external, racially traumatic events impact Black employees and organizations. As racially traumatic events are linked to experienced racial identity threat, the authors discuss the importance of both the availability and creation of resources to help employees to maintain effective workplace functioning, despite such difficult circumstances.
Findings
Organizational and social-identity resourcing may cultivate social, material, and cognitive resources for black employees to cope with threats to their racial identity after racially traumatic events occur. The integration of organizational and social-identity resourcing may foster identity and psychologically safe workplaces where black employees may feel valued and reduce feelings of racial identity threats.
Research limitations/implications
Implications for both employees’ social-identity resourcing practice and organizational resource readiness and response options are discussed.
Originality/value
The authors present a novel perspective for managing diversity and inclusion through EST. Further, the authors identify the interaction of individual agency and organizational resources to support Black employees.
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Three years on from the Brexit vote, while it remains a central topic for debate in the media, there has been limited discussion about the human resource (HR) implications. The…
Abstract
Purpose
Three years on from the Brexit vote, while it remains a central topic for debate in the media, there has been limited discussion about the human resource (HR) implications. The purpose of this paper is to provide theoretical evaluation and informed discussion, distilled into four interconnected propositions, on how employee resourcing as a HR practice may be impacted following actual Brexit decisions.
Design/methodology/approach
Drawing on the employee resourcing literature, the paper adopts a discursive approach which examines how the UK’s decision to exit the European Union will affect HR practice. The paper draws comparison with the global recession since 2008, a similarly unprecedented development in its discussion of employee resourcing practices and draws parallels which may help to inform the future of HR practices in the UK, because of Brexit.
Findings
This paper offers a set of propositions; the flow of talent into the UK may become more restricted and reinvigorate the “war for talent” that followed the effects of the global financial crisis on the UK. To attract and retain workers in relatively lower-skilled roles, employers may be faced with a need to re-skill such roles and adopt more flexible working arrangements. Finally, to meet skilled employment requirements, removal of restrictions to recruit from within the European Economic Area may trigger increased global migration of skilled workers.
Originality/value
This paper contributes to the discussions regarding the implications of Brexit for HR practice by offering propositions to shape future research agendas.
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Recent research exploring a range of arguments about trends in human resource management (HRM) provides contrasting evidence in evaluating the state of HRM. Methods using either…
Abstract
Recent research exploring a range of arguments about trends in human resource management (HRM) provides contrasting evidence in evaluating the state of HRM. Methods using either fit with “best practice” or fit with contingencies as ways of evaluating the state of HRM have been foremost. Investigating the employees “point of view” has been proposed as an alternative in some recent studies. The research reported here is based on this alternative method. It describes employees views of HRM in their organisations based on a survey of 2,632 employees in 73 companies. The findings are that employees report areas of strength in HRM that include training and development, rewards, and levels of personal motivation. Employees also rate the performance of HR staff highly across a range of services. Noticeable areas of weakness in HRM, in employees’ estimations, exist in the management of staffing levels, aspects of recruitment and retention, communication, and with levels of morale in the organisation as a whole. These findings justify a mixed but overall positive picture of the state of HRM. The problems of analysing employee views of HRM in this type of study, to address arguments with evidence, are considered in conclusion.
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The process and uses in implementing a formalised total quality assurance programme into the Cambridgeshire Ambulance Service are investigated. Service and individual performance…
Abstract
The process and uses in implementing a formalised total quality assurance programme into the Cambridgeshire Ambulance Service are investigated. Service and individual performance standards are discussed. Key benefits of QA in terms of “employee resourcing” and “employee relations” are identified and the crucial role of training for quality is emphasised.
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The Institute of Personnel Management, founded in 1913, is the professional personnel management organisation in the British Isles. The IPM's expanding membership of over 22,000…
Abstract
The Institute of Personnel Management, founded in 1913, is the professional personnel management organisation in the British Isles. The IPM's expanding membership of over 22,000 includes qualified practising personnel, industrial relations, training and salary administration managers. Membership of the IPM is available through a blend of qualification by examination and practical experience. The role of the Institute's education programme leading to its qualification therefore has a key role in providing appropriate professional training for personnel managers.
The researchers wanted to examine the mediating factors operating in the “black box” between HPWS and employee outcomes.
Abstract
Purpose
The researchers wanted to examine the mediating factors operating in the “black box” between HPWS and employee outcomes.
Design/methodology/approach
The authors obtained their data from a variety of customer-contact employees, such as front desk agents, food servers and concierges, in four and five-star hotels in the Romanian cities of Sibiu and Bucharest. They sent out questionnaires measuring psychological capital, such as self-reliance, hope, resilience and optimism, as well as work engagement, creative performance and extra-role performance. Supervisors were also asked their opinions.
Findings
The analysis of customer-contact employees and their supervisors in the Romanian hotel industry suggested that psychological capital and work engagement were the two most important factors operating in the “black box” between HPWS and employee outcomes.
Originality/value
There is great value for businesses in the conclusions of the research. It shows how critical it is to establish various HPWS programs that boost engagement, as well as indicating the importance of providing job security and designing recruitment processes that root out people with the right skills.
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Increasing line manager involvement in learning and development (L&D) at work is one important part of the broader changing relations between line managers and human resource…
Abstract
Increasing line manager involvement in learning and development (L&D) at work is one important part of the broader changing relations between line managers and human resource management (HRM). The advantages of increasing line manager involvement in L&D at work are frequently highlighted. However, the disadvantages raise questions about the overall impact on L&D at work. Evidence about the practice of L&D at work depending on line manager involvement is limited. Instead of having an evidence base to evaluate it there is only scope to reflect more critically on the significance of the trend to line manager involvement in L&D at work in context. Two principal interpretations are possible; one that the trend is of minimal significance, the other that it is of much greater significance. Increasing line manager involvement in L&D at work is both part of the means of attaining, and one of the ends of, broader changes in work, organisation and HRM. The conclusion here is that there are legitimate concerns about shifting to increasing line manager involvement in L&D at work, where that prejudices the provision and use of specialist L&D at work resources. However, these concerns are outweighed by the greater concern to re‐align work, organisation and management for an era where knowledge management is predominant. The issue of line manager involvement in L&D at work will continue to be an important part of the corporate and critical review agendas.
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