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Despite the fact that chatbots have been largely adopted for the last few years, a comprehensive literature review research focusing on the intention of individuals to adopt chatbots is rather scarce. In this respect, the present paper attempts a literature review investigation of empirical studies focused on the specific issue in nine scientific databases during 2017-2021. Specifically, it aims to classify extant empirical studies which focus on the context of individuals' adoption intention toward chatbots.

The research is based on PRISMA methodology, which revealed a total of 39 empirical studies examining users' intention to adopt and utilize chatbots.

After a thorough investigation, distinct categorization criteria emerged, such as research field, applied theoretical models, research types, methods and statistical measures, factors affecting intention to adopt and further use chatbots, the countries/continents where these surveys took place as well as relevant research citations and year of publication. In addition, the paper highlights research gaps in the examined issue and proposes future research directions in such a promising information technology solution.

As far as the authors are concerned, there has not been any other comprehensive literature review research to focus on examining previous empirical studies of users' intentions to adopt and use chatbots on the aforementioned period. According to the authors' knowledge, the present paper is the first attempt in the field which demonstrates broad literature review data of relevant empirical studies.

The present paper seeks to investigate the impact of International Financial Reporting Standards (IFRS) adoption on the foreign direct investment (FDI) in the Gulf Cooperation Council (GCC) region for the period 1980–2017. This study relies on the information asymmetry theory, according to which IFRS adoption, as a positive signal for investors, should attract more FDI. This research is crucial and presents an interesting framework for providing a major motivation for empirical insights since the macroeconomic evidence on the impact of IFRS adoption on FDI is still unclear in the GCC region and no empirical evidence has been provided in the existing related literature.

The analysis was conducted based on panel data from GCC countries over the period 1980–2017 and using the autoregressive distributed lag (ARDL) modeling approach and the pooled mean group (PMG) estimation method.

The findings indicate that the decision of adopting IFRS in GCC countries has a positive impact of 3% on FDI inflows in the short run. However, the adoption of IFRS in the region leads to a decrease of 10.4 % in FDI inflows in the long run.

These findings should be of a major interest to regulators and policymakers in GCC countries, practitioners and academic researchers, international investors, managers and any other interested groups about the accounting environment in GCC countries and other developing countries having an interest in the economic consequences of IFRS adoption, as a driver of FDI, in developing countries.

This investigation provides original empirical evidence on the effect of IFRS adoption on FDI inflows within the context of the GCC area. In fact, the current international literature is lacking empirical evidence on the effect of IFRS adoption on FDI inflows for the GCC countries as a whole. Furthermore, this study offers an original methodological contribution to the macroeconomic impact of IFRS adoption literature by using the PMG estimator since there has been no research works to date that has used this method of estimation.

Using unpublished time‐series data for three specific age/gender groups, we first determine the percentage of female employment to total employment for nine sectors of the U.S. economy. Second, we estimate the cyclical change in hours of employment for each age/gender group within each sector. Third, we estimate the cyclical behavior of the nominal wage for each sectoral gender group. The paper’s evidence does not support, in general, a more cyclical response of female hours worked in the service‐producing sectors that are dominated by women. We find partial evidence that hours worked by men are more cyclical compared with hours worked by women in the male‐dominated goods‐producing sectors. Given the evidence of no pronounced difference in the cyclical behavior of hours and wages for men and women, the business cycle is gender‐neutral.That is, the elastic female labor supply is washed out over the business cycle across major sectors of the U.S. Economy. Observational evidence suggests supply‐side and structural factors in the economy have attenuated the business cycle, especially in the service‐producing sectors.

This paper examines the performance of nominal income targeting as a possible direction for monetary policy. The existing literature consists of historical counterfactual simulations to determine how economic performance might have differed if this policy had been adopted. To provide better assessment of the performance of nominal income targeting in practice, this paper focuses on Germany where this policy is implemented. The results highlight the importance of price stability in the design of German monetary policy. Furthermore, causality test results indicate a causal flow from money to nominal income. However, there is no evidence of a causal flow from nominal income to various definitions of money. These results confirm the Bundesbank’s claim that monetary growth runs ahead of fluctuations in nominal income in Germany. That is, the Bundesbank is able to target nominal income by using a monetary aggregate. These findings challenge the skepticism regarding the use of a monetary aggregate as the intermediate target, which has arisen mainly from the US experience.

The aim of the paper is to contribute to a better understanding of the theory of attractive quality through an empirical investigation of an e‐service. Our focus is on the consistency of different levels of service attributes and their dynamics. Our empirical investigation aims to increase both the validity of the theory of attractive quality and the use of technology readiness as a means to understand the variation of customer perceptions of service attributes.

A survey of customers' technology readiness, usage and perceptions of an e‐service was conducted. Four propositions concerning the consistency and dynamics of Kano's theory of attractive quality are tested, mainly using general linear models.

Our results show that by investigating customers at different stages of the service adoption curve, a better understanding of certain dynamics of service attributes can be achieved. When the e‐service was introduced, it was perceived as indifferent; at present it is seen as an attractive service by the market. But the early adopters of e‐services already regard it as a one‐dimensional or a must‐be service.

The study provides a new framework and methodology for how to investigate the dynamics of service attributes, not only between individuals within different market segments, but also at different service attribute levels. From a managerial standpoint, our results suggest consequential insight about the life cycle of the services that an organization provides to its customers.

Focusing on some relevant constructs defined by the open innovation (OI) literature (i.e. determinants of openness; openness choices operationalized in terms of collaboration depth with scientific and business partners; organizational and social context; innovation performance in terms of novelty and efficiency), this paper investigates the relationships among such constructs. More specifically, the purpose of this paper is to empirically analyse two types of relationships: between some contextual factors and firms’ openness choices; and among openness choices, a set of organizational-managerial and social factors, and OI performance outcomes.

The authors carried out a theory testing survey, involving four European countries (Finland, Italy, Sweden and the UK). The authors applied descriptive statistics and a series of regressions.

The authors analysed the impact exerted by external and internal variables on the collaboration depth with scientific and business partners: technological trends are relevant to move firms towards external collaborations, with both types of partners; efficiency goals pursued in collaborations are related to the collaboration depth with both types of partners, while an aggressive innovation strategy is positively related only to scientific-partner depth. Besides, collaboration depths with both partners are positively related to the both sides of innovation performance (i.e. novelty and efficiency), but the organizational-managerial and social contexts emerge as relevant mediator variables. Organizational-managerial and external relational social capital exert a beneficial role on the both types of innovation performance, while internal relational social capital benefits only novelty.

The work shows important limitations such as the low level of the explanatory values in the regression models. Therefore, the results must be considered as preliminary explorative insights that may be useful to encourage further studies.

This work serves to raise managers’ awareness on the opportunity of developing organizational-managerial mechanisms, as well as on the importance of social capital to profit from collaborations.

Although during the last decade many researchers have claimed that we are in the era of OI, empirical works, which provide both a more comprehensive and detailed understanding of the phenomenon, are still few. Moreover, the specific action of the context (managerial, organizational and social) as possible mediator of the performance outcomes of openness is empirically under-studied. The authors’ work attempts to fulfil these gaps.

This paper proposes identifying determinants of the choice of an organizational mode for providing after‐sales service in foreign markets. It aims to focus on the decision between contractual/equity cooperation and wholly‐owned foreign entities and the influence of firm‐specific variables on this decision.

An empirical study based on 80 German manufacturing companies was carried out. Hypotheses on the influence of certain firm‐specific variables on the organizational mode were developed and tested by binary logistic regression.

The paper finds that international experience of a company, whether a company already has manufacturing facilities in the specific foreign market, and strategic considerations such as the seeking of global integration advantages and the choice of service as competitive advantage, seems to exert a strong influence on the decision of the internalization of after‐sales service operations. The size of the company and the choice of price as competitive advantage, however, did not display a significant influence.

Since the research is based on a sample of 80 companies from a single country, testing for generalizability of the results to other countries and other industries would seem necessary. Also, the research focused on firm‐specific determinants while an extension into country‐specific and activity‐specific variables would be required to offer a more powerful explanation of the organizational mode decision.

Almost no empirical investigations exist on the provision of after‐sales service in foreign markets. This paper offers first evidence on determinants of the choice between cooperative and fully internalized modes of after‐sales service provision.

In spite of the fact that literature shows that big data analytics (BDA) pass on a distinct corporate ability, little is thought about their performance impacts, specifically logical conditions. Establishing this research in the dynamic capability view (DCV) and corporate culture and dependent on an sample of 310 Indian production industries, the purpose of this paper is to experimentally study the impacts of BDA on corporate social performance (CSP) and corporate green performance (CGP) using variance-based structural equation modeling (for example, PLS).

A questionnaire was used to accumulate data sets to examine research hypothesis. The authors pre-examined the survey with six scholastics and six directors from production firms in India. With the help of their sources of data, the authors have adjusted their wordings to improve the transparency and guarantee that length of the survey is accurate. Finally, the questionnaire was prepared for definite data collection.

The authors conclude that BDA has noteworthy effect on CSP/CGP. Notwithstanding, the authors did not find proof for directing role of flexible direction and control direction in the connections among BDA and CSP/CGP. This research offers a more nuanced comprehension of the performance ramifications of BDA, and in this way, it is tending to the critical inquiries of how and when BDA can improve in supply chains.

This investigation makes helpful commitments to the BDA research and its effect on CSP/CGP. To the authors’ best of information, this is the first hypothesis-focused approach to clarify the effect of BDA on ecological and social supportability. Second, this investigation likewise gives empirical proof that BDA impact on CSP/CGP and is free of flexible or control direction of the industry.

Much has been done in the public organization performance management field and there are some established theories that account for what would improve performance, but there is little strong empirical evidence about the determinants factors to performance in developing countries. This paper aims to contribute to the knowledge in this area by providing some empirical evidence about the importance of management and resource for the local government performance.

The paper presents a cross-sectional investigation carried out with a sample of Brazilian municipalities. Data come from reliable sources, namely official databases. In order to ensure causality, regression and correlation analysis was carried out with the data. Educational outcomes were chosen as the dependent variable for measuring performance.

The analysis indicates that financial resources are paramount in producing performance to the extent that resource availability increases educational effectiveness, and dependence on intergovernmental transfer of financial resources reduces the effectiveness a great deal. Some other issues, such as mayoral quality have little or no importance upon performance.

The study corroborates some established ideas and challenges others. An example of the latter is the notion that the quality of political leadership (the mayor) is a determinant factor for performance. An example of the former is that more money is likely to represent better performance if the local government is able to raise money for itself instead of relying solely on transferences from upper tie authorities.

The purpose of this paper is to elaborate the picture of the motivators for information seeking by comparing two cognitive psychological approaches to motivation: self-determination theory (SDT) and expectancy-value theories (EVTs).

The study draws on the conceptual analysis of 31 key investigations characterizing the nature of the above theories. Their potential is examined in light of an illustrative example of seeking information about job opportunities.

SDT approaches motivation by examining the degree to which one can make volitional choices while meeting the needs of autonomy and competence. Information-seeking behaviour is most volitional when it is driven by intrinsic motivation, while such behaviours driven by extrinsic motivation and amotivation are less volitional. Modern EVTs approach the motivators for information seeking by examining the individual’s beliefs related to intrinsic enjoyment, attainment value, utility value and relative cost of information seeking. Both theories provide useful alternatives to traditional concepts such as information need in the study of the motivators for information seeking.

As the study focusses on two cognitive psychological theories, the findings cannot be generalised to all represent all categories relevant to the characterisation of triggers and drivers of information seeking.

Drawing on the comparison of two cognitive psychological theories, the study goes beyond the traditional research approaches of information behaviour research confined to the analysis of information needs.