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The aim of this study was to investigate the themes related to the achievement of Sustainable Development Goal (SDG) 12 in relation to tourism, and specifically to explore how the emotional psyche affects tourists’ environmentally responsible behaviors.

Based on the value-belief-norm theory, a research framework was developed to examine the serial mediation effects of environmental emotions in predicting tourists’ environmentally responsible behaviors. A total of 741 responses was collected from an online survey. Data were analyzed by the partial least squares structural equation modeling.

Environmental concern does not directly predict tourists’ environmentally responsible behaviors. Instead, environmental awe and environmental worry serially mediate the relationship between environmental concern and tourists’ environmentally responsible behaviors.

This study extends the value-belief-norm theory by integrating environmental emotions and empirically tests the effect of multiple psyches on responsible consumption, contributing to the achievement of SDG 12 in UN Agenda 2030.

本研究的目的是探究与旅游相关的可持续发展目标12的实现, 特别是探讨环境情感如何影响旅游者的环境责任行为。

基于价值信念-规范理论, 构建了环境情感预测旅游者环境责任行为的链式中介模型。研究共收集741份有效样本, 并采用偏最小二乘结构方程模型进行分析。

环境关心并不能直接预测旅游者的环境责任行为。但是, 环境敬畏和环境忧虑在环境关心与环境责任行为之间起链式中介作用。

本研究将环境情感扩展到价值信念规范理论中, 并实证检验了环境敬畏和环境忧虑两种环境情感对旅游者的负责任消费行为的影响, 呼应了联合国2030年议程中的可持续发展目标12。

el objetivo de este estudio fue investigar los temas relacionados con el logro del Objetivo de Desarrollo Sostenible 12 en relación con el turismo, y específicamente explorar cómo la psique emocional afecta los comportamientos ambientalmente responsables de los turistas.

Basado en la teoría del valor-creencia-norma, se desarrolló un marco de investigación para examinar los efectos de mediación en serie de las emociones ambientales en la predicción de los comportamientos ambientalmente responsables de los turistas. Se recopiló un total de 741 respuestas de una encuesta en línea. Los datos se analizaron mediante el modelo de ecuaciones estructurales de mínimos cuadrados parciales.

la preocupación ambiental no predice directamente los comportamientos ambientalmente responsables de los turistas. En cambio, el temor ambiental y la preocupación ambiental median en serie la relación entre la preocupación ambiental y los comportamientos ambientalmente responsables de los turistas.

este estudio amplía la teoría del valor-creencia-norma al integrar las emociones ambientales y prueba empíricamente el efecto de múltiples psiques en el consumo responsable, contribuyendo al logro del ODS 12 en la Agenda 2030 de la ONU.

This study is based on the premise that Soviet civilization represented a concerted effort to harness emotions to an ideological cause, to reshape human affect according to the Communist Party's political agenda. Even though these efforts largely failed, they left deep scars on the Russian psyche. The emotional culture that evolved during some 75 years of Soviet rule continues to persist after the coercive institutions supporting it have broken down, and this inertia greatly complicates the transition to a democratic society in Russia.

The positive psychology movement suggests organisational behaviourists should accentuate the positive by increasing the attention paid to the enhancement of employee wellness. This fits comfortably with the ethos of human resource management which is rooted in notions of social exchange, reciprocity and mutual gain. The purpose of this paper is to inject some positivity into HRM research by examining the mediating role of positive emotions in the HRM–performance relationship.

To examine the role played by positive emotions in the relationship between HRM and citizenship behaviours, the authors surveyed a sample of 250 employees from 14 organisations in New Zealand service industries. Sobel and bootstrapping tests were used to examine the mediation model.

Results show positive emotional states, both personal and job-related, to positively and partially mediate the HRM–contextual performance relationship.

Theoretically, this finding opens up HRM’s black box affording support for the inclusion of a wider range of psychological states than those presently studied.

Support is provided for HRM approaches which are more progressive than remedial in nature.

Emotions are malleable and this study suggests that fostering positive emotional states might hold the key to performance, unlocking desirable employee behaviours.

Failing to effectively play their leadership role can have a devastating effect not only on leaders, but also on the group or team they are responsible to lead, as well as on the organization or organizations they belong to and/or serve. In the following example of a leadership failure, the author’s inability to come to the plate to play her required role as a leader had a negative impact on her professional standing, as well as on a number of individuals who she was called to lead. This example illustrates the necessity to master “leading oneself” prior to leading others. Cleaning out the cobwebs in one’s own psyche and mastering emotional intelligence are pre-conditions for effective leadership. This is especially true when leading in a foreign cultural context as this chapter shows. A leader always faces the possibility of having to deal with individuals who bring out those inner parts of oneself that have not yet been dealt with and healed. This chapter focuses on the importance of the key ingredient of leading oneself, namely emotional intelligence. Within emotional intelligence, the author examines her leadership failure in relation to self-awareness and self-regulation while leading a US government foreign assistance project. She highlights the negative impact on her leadership of fear that arose from unresolved past conflicts remaining in my shadow side. “Self-betrayal” emerged as a key factor also in her leadership failure.

Integrating the literature on trust building and cultural intelligence, the purpose of this paper is to understand how expatriate managers build trust with their host country nationals (HCNs) in China.

Qualitative data collected via extensive interviews with 12 expatriate managers and 34 HCNs from seven multinational companies in Shanghai.

The authors find that expatriate managers and HCN managers build trust via competence/ability at the onset. The trust relationship becomes stronger over time with the development of affect-based trust via cultural intelligence of the expatriate managers.

Implications for theory and practice following the results are discussed.

This study used the cultural intelligence perspective to understand the trust building process. In addition this study interviewed both sides to the trust dyad; the expatriate manager and the HCN manager. Hence, it provides perspectives from both sides of the trust building process, one of the first studies to do so.

This paper aims to construct a spatio-temporal emotional framework (STEF) for digital humanities from a quantitative perspective, applying knowledge extraction and mining technology to promote innovation of humanities research paradigm and method.

The proposed STEF uses methods of information extraction, sentiment analysis and geographic information system to achieve knowledge extraction and mining. STEF integrates time, space and emotional elements to visualize the spatial and temporal evolution of emotions, which thus enriches the analytical paradigm in digital humanities.

The case study shows that STEF can effectively extract knowledge from unstructured texts in the field of Chinese Qing Dynasty novels. First, STEF introduces the knowledge extraction tools – MARKUS and DocuSky – to profile character entities and perform plots extraction. Second, STEF extracts the characters' emotional evolutionary trajectory from the temporal and spatial perspective. Finally, the study draws a spatio-temporal emotional path figure of the leading characters and integrates the corresponding plots to analyze the causes of emotion fluctuations.

The STEF is constructed based on the “spatio-temporal narrative theory” and “emotional narrative theory”. It is the first framework to integrate elements of time, space and emotion to analyze the emotional evolution trajectories of characters in novels. The execuability and operability of the framework is also verified with a case novel to suggest a new path for quantitative analysis of other novels.

The purpose of this paper is to investigate the variety of affective emotions that are evoked in extant project management (PM) practitioners by various PM artefacts.

A phenomenological methodology is used for eliciting, through self‐reporting and observation of gesture, the affective responses and consequential emotions experienced by PM practitioners as they interact or recount previous interactions with various artefacts of PM.

This paper suggests that PM is prevalent in the Western corporate environment because project managers obtain an emotional affect from aspects of the PM experience, and project managers utilise various PM artefacts to emotionally manipulate their environment to their own advantage.

The paper argues for a PM environment which is founded on evidence‐based practices. It suggests that future research should explore the links between PM, social architecture and flow theory.

This paper advances the evolutionary framework for PM research.

This chapter is concerned with the social pillar of sustainability and how management education can assist in ensuring the equity among people that is necessary to achieve sustainability. The chapter considers how a sense of responsibility towards ensuring equity and fairness is derived and the sources of this. It argues that early education teaches aspects of fairness, but at a higher education level, further education is a working context continues to be necessary but is very often absent. It is at this stage that the educators in management have a role and responsibility. Unfortunately in a work context, people tend to be considered merely as operands within a production process and not as real people, and thus considerations of fairness and concern tend to be eliminated, with a tendency towards exploitation. This of course is not sustainable, and the chapter argues that at the higher education level this can be addressed with noticeable effect.

Occupational stress is damaging to employee well-being, causes serious illnesses and costs organizations billions of dollars every year. Mutual gains model of human resource management (HRM) recommends that HRM practices should improve both employee well-being and performance. Offshore business processing organizations (BPO) are renowned to have intense wok environment. The study aimed to deploy mutual gains models in BPO to determine if positive perceptions of HRM practices (or benevolent HRM attributions) can help employees manage their stress better and improve their task performance (TP) and contextual performance (CP). Furthermore, work gratitude (WG) was examined to see if it acted as an intermediary in the relationship between benevolent HRM attributions, employee stress management (SM), TP and CP.

Primary data of 368 respondents were collected from the employees working in BPO. Structural equation modeling technique was deployed for the testing of causal relationships among constructs. AMOS 24.0 was used for the estimation of theoretical model.

Empirical outcomes affirmed strongly knitted theoretical associations among the constructs.

This study contributes to literature by proposing a framework which shows how HRM attributions can enhance employee's TP, CP and improve employee SM through the mediating influence of WG.