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Article
Publication date: 8 February 2016

Emmeline Taylor

Retailers and suppliers are facing the challenge of reconfiguring systems to accommodate increasingly mobile customers expecting multichannel options supporting quick and…

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Abstract

Purpose

Retailers and suppliers are facing the challenge of reconfiguring systems to accommodate increasingly mobile customers expecting multichannel options supporting quick and secure digital payment. The purpose of this paper is to harness the learning from the implementation of self-checkout and combines it with available information relating to mobile scanning and mobile point-of-sale (MPOS).

Design/methodology/approach

In review of the literature, the paper provides an overview of different modes of mobile payment systems, and a consideration of some of the benefits that they offer to retailers and their customers. The main focus, drawing upon telephone interviews with retail security professionals in Australia and New Zealand, is on anticipating and mitigating against the potential risks, vulnerabilities and impact on shrinkage.

Findings

With the market being flooded with software and products, retailers are exposed to a compelling case for mobile payment, but it was found that they are not as cognisant of the potential risks.

Research limitations/implications

Further research is needed on the different permutations of mobile POS and how it impacts on the customer journey and rates of internal and external theft.

Practical implications

Suggestions for future empirical research on the risks and vulnerabilities that moving to mobile payment can usher in are provided.

Originality/value

The paper links research from diverse fields, in particular criminology, to elucidate the potential impact of mobile technologies on retail theft and internal technological and process issues, before offering possible solutions.

Details

International Journal of Retail & Distribution Management, vol. 44 no. 2
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 31 January 2011

Abstract

Details

Safer Communities, vol. 10 no. 1
Type: Research Article
ISSN: 1757-8043

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Article
Publication date: 19 July 2010

Chris Fox

Community safety partnerships have a new statutory duty to reduce reoffending. A key stage in developing a strategy to do this is to understand the problem. The…

Abstract

Community safety partnerships have a new statutory duty to reduce reoffending. A key stage in developing a strategy to do this is to understand the problem. The development of offender problem profiles will be an important part of the process. This article, drawing on experience from local partnerships, discusses how partnerships might go about developing offender problem profiles.

Details

Safer Communities, vol. 9 no. 3
Type: Research Article
ISSN: 1757-8043

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Book part
Publication date: 7 December 2017

Eva Tutchell and John Edmonds

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The Stalled Revolution: Is Equality for Women an Impossible Dream?
Type: Book
ISBN: 978-1-78714-602-0

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Article
Publication date: 15 February 2018

Erdem Galipoglu, Herbert Kotzab, Christoph Teller, Isik Özge Yumurtaci Hüseyinoglu and Jens Pöppelbuß

The purpose of this paper is twofold: to identify, evaluate and structure the research that focusses on omni-channel retailing from the perspective of logistics and supply…

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5883

Abstract

Purpose

The purpose of this paper is twofold: to identify, evaluate and structure the research that focusses on omni-channel retailing from the perspective of logistics and supply chain management; and to reveal the intellectual foundation of omni-channel retailing research.

Design/methodology/approach

The paper applies a multi-method approach by conducting a content-analysis-based literature review of 70 academic papers. Based on the reference lists of these papers, the authors performed a citation and co-citation analysis based on the 34 most frequently cited papers. This analysis included multidimensional scaling, a cluster analysis and factor analysis.

Findings

The study reveals the limited consideration of logistics and supply chain management literature in the foundation of the omni-channel retailing research. Further, the authors see a dominance of empirical research as compared to conceptual and analytical research. Overall, there is a focus on the Western retail context in this research field. The intellectual foundation is embedded in the marketing discipline and can be characterised as lacking a robust theoretical foundation.

Originality/value

The contribution of this research is identifying, evaluating and structuring the literature of omni-channel research and providing an overview of the state of the art of this research area considering its interdisciplinary nature. This paper thus supports researchers looking to holistically comprehend, prioritise and use the underpinning literature central to the phenomena of omni-channel retailing. For practitioners and academics alike, the findings can trigger and support future research and an evolving understanding of omni-channel retailing.

Details

International Journal of Physical Distribution & Logistics Management, vol. 48 no. 4
Type: Research Article
ISSN: 0960-0035

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Book part
Publication date: 7 December 2017

Eva Tutchell and John Edmonds

Abstract

Details

The Stalled Revolution: Is Equality for Women an Impossible Dream?
Type: Book
ISBN: 978-1-78714-602-0

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Book part
Publication date: 7 December 2017

Eva Tutchell and John Edmonds

Abstract

Details

The Stalled Revolution: Is Equality for Women an Impossible Dream?
Type: Book
ISBN: 978-1-78714-602-0

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Article
Publication date: 29 April 2020

Melissa Laing

The purpose of this paper is twofold. First, it proposes a critical posthumanist orientation to social work as an approach to address the impediments to care experienced…

Abstract

Purpose

The purpose of this paper is twofold. First, it proposes a critical posthumanist orientation to social work as an approach to address the impediments to care experienced by interspecies families. Secondly, it challenges the anthropocentric assumptions that underpin this exclusion of nonhuman family members in human services disciplines such as social work.

Design/methodology/approach

This article presents primary data from a qualitative study into social work and other human services practice in the family violence and homelessness sectors in the state of Victoria, Australia.

Findings

Social workers undertook companion animal-inclusive practice to counter vulnerability to interspecies families caused by gender- and species-based violence, and by homelessness. Gender- and species-based violence was exacerbated by a lack of refuge options, and contributed to women considering their companion animals to be their children. The vulnerability that homelessness brought upon interspecies families was amplified by stigma within and external to social work and related professions, and the impediment that experiences of homelessness had on being able to provide care for their nonhuman family members. These factors shaped practice with interspecies families. Scope for future practice was also identified.

Research limitations/implications

The research findings can be used to inform policy change that includes consideration of nonhuman family members, as well as critical posthuman program design in social work education.

Originality/value

Companion animal-inclusive practice with interspecies families in social work is an under researched area, and there is little empirical data available on the nature of this work in Australia. This paper addresses this gap by centring social workers' own accounts of practice. This paper has scope to contribute to education in social work and other welfare fields, with the potential to empower students to challenge assumptions about social work being solely focused on human-centred concerns.

Details

International Journal of Sociology and Social Policy, vol. 41 no. 3/4
Type: Research Article
ISSN: 0144-333X

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Book part
Publication date: 7 September 2017

Joanna Williams

Abstract

Details

Women vs Feminism
Type: Book
ISBN: 978-1-78714-475-0

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Book part
Publication date: 31 December 2010

Alison Faupel

This chapter examines the conditions under which social movements demobilize. Political process theorists have long argued that hostility in the external environment often…

Abstract

This chapter examines the conditions under which social movements demobilize. Political process theorists have long argued that hostility in the external environment often leads to movement decline, while others have suggested that some degree of hostility will mobilize constituents. Data drawn from the periodicals of two first-wave feminist organizations, the National American Woman Suffrage Association and the National Woman's Party, are used to document the changes in the two organizations’ levels of collectivism between 1910 and 1930. Analyses show that whether and to what extent movement organizations respond to favorable or hostile external environments depends on internal organizational dynamics. Specifically, single-issue organizations respond more quickly and acutely to changes in the external environment than their multi-issue counterparts. Thus, despite past research that has touted the benefits of organizing around a single issue, this chapter documents a potential downside: the difficulty of sustaining long-term collective mobilization.

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-0-85724-609-7

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