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This paper is to contribute to addressing the knowledge gap on the roles of rural cooperatives in disaster risk reduction and management (DRRM).

This study adopts a mixed-methods approach highlighting indigenous strategies of community engagement – the pantatabtaval/tong tongan (brainstorming and dialogs), pan-iestorya/dad-at (storytelling session) and field observations with 50 village-level cooperatives in Benguet, Philippines to understand their contributions to local DRRM.

Rural cooperatives in Benguet have evolved on their context of service from mere rural development to now include DRRM donations and aid for disaster-affected families, credit and loans are the most common services of these rural cooperative extended to their members to deal with risks of disasters.

Most research on cooperatives focuses on their contribution to socio-economic development and only few dealt with DRRM. This paper explores the link of these rural organizations with DRRM drawing evidence from cooperatives in the rural communities of Benguet, Philippines.

Children can play an active and valuable role to minimise disaster risks and vulnerabilities. Yet, peer-reviewed literature on child participation in Disaster Resilience Education (DRE) is lacking. This knowledge gap is larger in low- and middle-income countries, especially related to vulnerable communities. The current study explores how child participation in developing and delivering a DRE intervention is associated with their mental well-being and resilience.

This qualitative study is part of a larger project where a DRE intervention was co-developed and delivered by children in the informal settlements in Chennai, India, using a participatory approach. This project used qualitative methods including interviews and focus group discussions with children who co-developed the intervention, their parents and staff members of the collaborating Non-Government Organisation (NGO) to understand their experiences and inform its processes.

The children involved in the development and delivery of the intervention reported that not only did they learn the skills necessary to prepare for hazards in the future, it also increased their confidence, self-worth and self-efficacy. This was also observed by parents and staff members of the collaborating NGO. They expressed pride towards the children and applauded their ability to communicate key Disaster Risk Reduction (DRR) messages with assertiveness.

There is a dearth of empirical papers on child participation in DRR activities, and this study fills some of that gap by reporting the perceived impact of children's participation on their mental well-being and resilience. Furthermore, this study can act as a roadmap for researchers aiming to do action research with children.

DRR is more effective when all stakeholders, especially the affected and at-risk children, and communities are closely involved in structuring, planning, developing and delivering key disaster preparedness messages. This study serves to show that children's participation in DRR activities not only impacts their preparedness but that it helps children in disaster recovery as well, in addition to building their resilience and overall improvement in their mental well-being.

Given the participatory nature of this study, it involves children closely in the development and delivery of DRE intervention. The communities involved in this study had complex vulnerabilities including poverty, marginalisation and based in a low-and-middle income country, India. Oftentimes, these communities are not represented in scientific literature, and this study attempts to bridge that gap.

This study presents a multi-stakeholder perspective on child participation in its potential impact on children's mental well-being and resilience. The DRE intervention was co-developed and delivered by children in the community making it unique in its development process as well as the context it was developed in – informal settlements in Chennai, India.

This paper aims to investigate the level of awareness and use of Web 2.0 tools by librarians in university libraries in Africa.

A questionnaire was used to collect data from 140 librarians from 16 leading university libraries in Africa.

The study revealed that librarians in Africa are mostly familiar with Web 2.0 tools such as social networking sites (Facebook, Twitter, etc.), blogs, instant messaging and wikis. It was also found that the most frequently used Web 2.0 tools by the librarians in university libraries in Africa are Facebook, instant messaging, blogs, Twitter and wikis. The study revealed that the librarians use the Web 2.0 tools for the purpose of announcing library news/events, online reference services, training resources, blogging and image and video sharing with users. Finally, lack of skills, power failure, lack of facilities such as computers with Internet access, lack of time and lack of interest were mentioned by the librarians as some of the challenges to using Web 2.0 tools.

These research results can also be consulted by interested librarians when they plan to make Web 2.0 applications in their libraries.

This study draws an overall picture of the Web 2.0 applications in university libraries in Africa and attempts to provide these libraries with helpful information to better understand how their colleagues elsewhere are utilizing Web 2.0 technologies in rendering library services.

The study aims to investigate the level of awareness and use of Web 2.0 tools by librarians in university libraries in Nigeria.

A questionnaire was used to collect data from 176 librarians in 49 university libraries in Nigeria.

It emerged that the librarians were more familiar with social networking sites, instant messaging, media sharing sites, blogs and wikis. The popularity of these Web 2.0 tools made them the most frequently used by the librarians. Web 2.0 tools like Flickr, RSS feeds, podcasts, social bookmarking, were among the least used. The study revealed that librarians use Web 2.0 tools mostly for reference services online, library news/events, training resources, and image and video sharing. Lack of facilities such as computers with internet access, lack of skills, and lack of time were indicated as some of the barriers in the use of Web 2.0 tools by librarians in university libraries in Nigeria.

These research results can be consulted by interested librarians as they plan to implement Web 2.0 applications in their libraries.

This study draws an overall picture of Web 2.0 applications in Nigerian university libraries and attempts to provide helpful information to better understand how librarians elsewhere are utilizing Web 2.0 technologies in rendering library services.

The purpose of this paper is to compare the extent to which librarians in university libraries in Nigeria and South Africa use Web 2.0 tools.

The study is a descriptive survey using comparative method. A questionnaire was used to collect data from 110 librarians from 11 leading university libraries in Nigeria and South Africa.

The results showed that the librarians from both countries use Web 2.0 tools, but differences exist between the librarians in university libraries in Nigeria and South Africa. It emerged that librarians in South Africa use various Web 2.0 tools frequently, more than the librarians in university libraries in Nigeria. This might be as a result of lack of awareness, lack of interest, lack of skills, and not willing to embrace emerging technologies on the part of librarians in university libraries in Nigeria. The results revealed that librarians in university libraries in Nigeria are confronted with challenges such as power failure, lack of facilities, lack internet connectivity and lack of skills when compared to their South African counterparts in the use of Web 2.0 tools.

These research results can be consulted by interested librarians, mostly in developing countries, when planning for Web 2.0 applications in their libraries.

The purpose of the study is to investigate the digital preservation practices in institutional repositories (IRs) in Africa.

Data were collected from the IRs developed in university libraries in Africa, and it was done in two phases. The phases are website investigation to identify the university libraries in Africa that have developed IR and online questionnaire.

Results from the study showed that the majority of IRs in Africa used DSpace software to manage their digital contents, and more than half of the IRs engage in information migration. The study also revealed that the majority of the responding institutions provide long-term digital preservation in their IR. Interestingly, the majority of the IRs has developed digital preservation policy to guide the implementation of digital preservation for IR contents. Finally, the majority of the respondents indicated that they do not have long-term funding and lack the necessary technical staff with required skills to handle and manage the IR.

Because of language barriers, data were collected from only universities in English speaking countries in Africa.

The findings of this study will make librarians in universities in Africa and other developing countries understand the key issues relating to digital preservation and longevity.

The findings of this study will inform information professionals, librarians in developing countries that are planning to create IRs and provide long-term digital preservation of electronic resources in their institution.

The objective of this paper is to contribute empirical evaluation of the factors, behaviours and processes that lead to intra‐functional conflict, and in so doing to contribute to theory building on these issues, which have important contemporary relevance for theorists and practitioners.

A survey of 1,000 firms was conducted to elucidate the associations between both functional and dysfunctional intra‐functional conflict and a number of intra‐ and extra‐organisational variables.

Evidence was found indicating that participative decision making (positively), heterogeneity and centrality of marketing (both negatively) are linked to functional intra‐departmental conflict, while leadership quality of senior staff, team spirit and risk‐taking proclivity are positively associated with functional intradepartmental conflict and negatively with dysfunctional intra‐departmental conflict. No support was found for the claims that departmentalisation and organisation size were associated with either form of conflict.

The study supplies an empirical contribution through conceptualising, and subsequently empirically verifying, a model of the antecedents of intra‐functional conflict. Empirical contributions stem from findings that, while some parallels exist between the antecedents of intra‐functional and inter‐functional conflict, differences are evident, and in some cases even orthogonal. This study further reinforces suggestions that marketers have over‐emphasised the negative dimensions of conflict and have overlooked the positive (that is, the functional) aspects of conflict.

The findings of the study also have numerous implications for practitioners. At a strategic level, the study suggests that executives should acknowledge in their change processes that decisions at an organisational level could have a profound effect on both the functional and dysfunctional conflict in their organisation. Further, given the significant effect of inter‐group dynamics, managers of functions may find it beneficial to manipulate a range of intra‐functional variables to enhance functional conflict.

The value of the current study centres on the conceptual and empirical contributions regarding the drivers of intra‐functional conflict.

This study aims to explore the role customer satisfaction play in mediating the nexus between commitment, trust, relative dependence and customer loyalty from an emerging market context under a business-to-business (B2B) setting.

The study was a descriptive survey, and using convenience sampling technique, questionnaires were used to gather data from 356 businesses that were distributors of Guinness Ghana Company Limited. Partial least squares structural equation modeling was used to test the proposed hypotheses for this study, and macro-PROCESS was performed to test the mediating effect of customer satisfaction.

The findings show that relative dependence had the most considerable significant and positive impact on B2B partners satisfaction, followed by commitment and trust, respectively. A positive and significant relationship was also found between B2B firms’ satisfaction and loyalty. The result also indicates that customer satisfaction mediates the relationship between commitment, trust, relative dependence and B2B loyalty.

Practitioners can manipulate specific relative dependence, commitment and trust features to increase customer satisfaction with their firm’s services, thus ensuring longer-term customer loyalty.

Drawing on the social exchange theory, this study provides a more profound perspective focusing on an emerging market context, by examining from a B2B setting the significance of commitment, trust, relative dependence and B2B partners satisfaction on loyalty.