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The purpose of this paper is to investigate the significance of facilities management (FM) competency levels from three different stages, namely, strategic, tactical and operational levels, to propose a set of FM competencies for an enhanced FM industry in Malaysia.

The overall focus for this paper is to discuss on the area for each level of competencies for asset and facilities management (AFM). This is done through a questionnaire survey focusing on the competency areas posed by FM companies in Malaysia and a comparison review of all FM levels as outlined by the international professional bodies, namely, International Facility Management Association, British Institute of Facilities Management and Royal Institute of Chartered Surveyors. This paper also looks at formulating a holistic framework for an effective AFM for the benefit of FM industry in general and Malaysian FM industry specifically.

The findings indicate that among the significant factors for the respective strategic, tactical and operational practice of FM are strategic: managing change, benchmarking and strategic facilities planning; tactical: risk management, emergency preparedness, FM technology, service-level agreement and supply management; and operational: space planning and management. This study also proposes a set of holistic FM competency areas which can be implemented by the FM industry in Malaysia.

This research sets a baseline for a set of FM competencies, an area of FM which has not been regulated in the FM practice in Malaysia.

This study aims to identify and validate the environmental cleaning elements and performance criteria to prevent Covid-19 infection in health-care facilities.

Eight elements and 38 performance criteria were identified from the literature, and a questionnaire survey that involved environmental cleaning experts was carried out. Content validity index was used to validate the content of the environmental cleaning elements and performance criteria in this study.

The result indicates that the performance criteria of “Finishes, furnishings” and “Equipment Maintenance Log” were not relevant to be applied in current fighting against Covid-19 infection in health care. However, the remaining 36 performance criteria were proved as relevant and acceptable.

The findings of this study can provide a significant contribution to the built environment industry. By knowing the environmental cleaning elements and performance criteria, efforts can be carried out to explore measures that can be taken to improve the environmental cleaning practice in health care to battle against Covid-19 infection.

This paper fulfils an identified need to study how environmental cleaning can be implemented in health-care facilities.

Despite its worldwide reputation as an effective solution to sustainable building development and energy efficiency, green roofs in Malaysian cities are rarely accessible. The architecture of the building primarily influences public accessibility, crime watch and safety level and events that encourage the public's engagement, which is evident in crowd density. The purpose of this paper is to discuss the social potential of highly accessible Malaysian green roofs as public space, initiated by the lack of local published material discussing on this topic.

This study reviews the current issues concerning limited public accessibility on Malaysian public institution green roofs by systematic literature review and thematic analysis by comparing the effectiveness of applicable public space strategies on the green roof.

The criteria that have been identified and considered as study parameters include architecture, safety and surveillance, and active functions. Through systematic review of available literature, these characteristics contribute positively to public participation within the public realm.

The exploration of the social potential would establish a green roof as a thriving public space that welcomes the public from all ages and backgrounds, addressing the general public accessibility towards outdoor recreational areas, especially within dense urbanisation with diminishing green spaces.

This research highlights the key characteristics of the highly functional public space that could be applied in developing a guideline for designing future green roofs with high accessibility potential for the public in the city area, in parallel with the anticipated future growth in demand for green roofs infrastructure surrounding public buildings.

This paper aims to provide better understanding of the practices and experiences of facilities management (FM) in Malaysia.

The paper discusses contemporary roles, issues and future challenges facing FM in Malaysia. It also reviews other western countries where FM is better and more effectively managed. In addition, the paper generates ideas on the future plans and strategies for the development of FM in Malaysia.

The paper finds that Malaysia still lacks a maintenance and facilities culture. Many things need to be established in order to satisfy both the public and private sectors. Out‐sourcing is identified as one of the best options for FM in Malaysia, which may involve more companies, with more contracts being tendered out.

This literature review offers insight into FM in Malaysia. It is suggests that more technical expertise in this field should be encouraged in order to improve the status of FM in the country.

This paper aims to assess the readiness of Malaysian facilities management (FM) organizations in implementing knowledge management (KM) systems.

The questionnaire survey was used to retrieve information on the readiness of FM organizations in Malaysia.

The findings reveal that, although many FM organizations were capable and ready in terms of information technology, lack of human behaviour and organizational policy is still seen. Technology, policy and human behaviour are the factors that have a strong influence on the successful outcome of KM.

This paper fulfils an identified need to study in implementing KM systems.