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This chapter examines the goals and outcomes of intergroup dialogue through the evaluation of a dialogue program between city and suburban high school students located in Syracuse, NY. The Community Wide Dialogue to End Racism, Improve Race Relations and Begin Racial Healing (CWD) organizers share with a wide range of conflict theorists and practitioners the impulse to bring citizens together to talk about complex social conflicts. Two of the main goals of this program, to build participants’ understandings of institutional racism and white privilege, are examined here. Drawing on in-depth interviews with a small sample of dialogue participants, a framework is developed for categorizing participant awareness and understanding of institutional racism and white privilege. The analysis suggests that relatively modest levels of understanding of both concepts should be anticipated from participants both before and after completion of a dialogue of this type. While dramatic changes resulting from the dialogue are not found, the data indicate that the dialogue does have demonstrable impacts on the ways participants think and talk about institutional racism and white privilege. The central challenges faced by participants in understanding the concepts, specifically ability to personalize white privilege and capacity to adopt structural ways of thinking about institutional racism, are identified and described. This research helps to clarify the range of outcomes we can feasibly expect when bringing citizens together to talk about social conflicts by providing a qualitative framework for measuring awareness and understanding of white privilege and institutional racism.

This research draws on social identity literature and intersectionality to examine the social construction of race, gender, and sexuality within hip-hop music and how this shapes the identity development of college students. Data were collected from 26 college students through semi-structured interviews. Participants described men as being portrayed as hyper-masculine and identified lyrics that supported toxic masculinity. Participants reported that the dominant theme in hip-hop today centered on “trappin” or selling drugs and glamorized that life. African American men, in particular, described how this theme in music shaped the narrative around race and masculinity, how others saw them as Black men, and how they had to counter that image and stereotype as college students. Participants described the negative portrayal of women in hip-hop. However, women participants were more conflicted in their perception of women in hip-hop and said that when women were the artists this illustrated more agency and was liberating even if the images and lyrics were sexualized. Participants were adamant that constructions of gender and sexuality within hip-hop music and videos shaped expectations within relationships. Despite the criticisms of hip-hop, participants described how raising consciousness through hip-hop affected their own identities. This research contextualizes the findings with a discussion of how popular culture shapes identity around race, gender, and sexuality and shapes the expectations within relationships. Further, the research concludes with a discussion of intersectionality and how this provides a better understanding of the effects of identity development among marginalized groups.

In this chapter, I focus on stigmatization exercised and experienced by local residents, comparing two socially-diverse areas in very different contexts: the Cabrini Green-Near North area in Chicago and the La Loma-La Florida area in Santiago de Chile.

Data for this study were drawn from 1 year of qualitative research, using interviews with residents and institutional actors, field notes from observation sessions of several inter-group spaces, and “spatial inventories” in which I located the traces of the symbolic presence of each group.

Despite contextual differences of type of social differentiation, type of social mix, type of housing tenure for the poor, and public visibility, I argue that there are important common problems: first, symbolic differences are stressed by identity changes; second, distrust against “the other” is spatially crystallized in any type and scale of social housing; third, stigmatization changes in form and scale; and fourth, there are persisting prejudiced depictions and patterns of avoidance.

Socially-mixed neighborhoods, as areas where at least two different social groups live in proximity, offer an interesting context for observing territorial stigmatization. They are strange creatures of urban development, due to the powerful symbolism of desegregation in contexts of growing inequalities.

The chapter contributes to a cross-national perspective with a comparison of global-north and global-south cities. And it also springs from a study of socially-mixed areas, in which the debate on concentrated/deconcentrated poverty is central, and in which the problem of “clearing places” appears in both material (e.g., displacement) and symbolic (e.g., stigmatization) terms.

The Internet and social media have fundamentally transformed the ways in which individuals find jobs. Relatively little is known about how demand-side market actors use online information and the implications for social stratification and mobility. This study provides an in-depth exploration of the online recruitment strategies pursued by human resource (HR) professionals. Qualitative interviews with 61 HR recruiters in two southern US metro areas reveal two distinct patterns in how they use Internet resources to fill jobs. For low and general skill work, they post advertisements to online job boards (e.g., Monster and CareerBuilder) with massive audiences of job seekers. By contrast, for high-skill or supervisory positions, they use LinkedIn to target passive candidates – employed individuals who are not looking for work but might be willing to change jobs. Although there are some intermediate practices, the overall picture is one of an increasingly bifurcated “winner-take-all” labor market in which recruiters focus their efforts on poaching specialized superstar talent (“purple squirrels”) from the ranks of the currently employed, while active job seekers are relegated to the hyper-competitive and impersonal “black hole” of the online job boards.

Purpose – At the turn of the 21st century, popular claimsmakers made a series of claims about the benefits of volunteer work for youth: that volunteering would reduce youthful self-absorption with peer groups, introduce youth to people different from themselves, foster macro-level understandings of social problems, and connect youth to the community. This article examines youths’ experiences of volunteer work in order to determine which claims are realized and how.

Methodology/approach – I conducted in-depth interviews with 45 youth, aged 15–23, who engaged in volunteer work with a wide variety of organizations.

Findings – Youth did not always realize these claims and when they did, many did so through mechanisms different than those suggested by popular claimsmakers.

Research limitations/implications – Because this is an exploratory study which uses a purposive sample, the findings provide direction for future researchers to more fully investigate how youth realize the benefits of volunteering and under what conditions.

Practical implications – In order to make volunteering a valuable experience for as many youth as possible, volunteer coordinators need to be cautious of uncritically absorbing public claims.

Originality/value of paper – Youth speak for themselves about the value of volunteering and challenge popular claims made about youth and volunteerism.

The research on Black underachievement is well documented. But the explanations posited as causes for this failure are problematic. They are reductive and fail to explain adequately the reasons for Black children’s underperformance. The wealth of research into Black underachievement is not matched by research into Black achievement, and explanations for this are equally flawed, as are policies designed to curtail underperformance. I argue in this paper that underachievement is the product of social and cultural forces, and success is dependent on all concerned in the educational development of the child, including the child, overcoming those forces and accommodating each other in order to provide the knowledge and skills necessary for success.

This chapter explores the experiences of people with complex conditions before and during the COVID-19 pandemic, their fears for imagined futures when the pandemic first appeared, their reflections on their experiences and present status, as well as plans for a post-pandemic future.

This research is based on semi-structured interviews conducted by phone, Zoom, or in-person with six participants, each interviewed twice – before and during the pandemic – who either have complex medical conditions or are mothers of a child with complex medical conditions, in the United States. Half the interviews were conducted before the pandemic and the other half during the pandemic.

The data illuminate the understanding of our participants of the COVID-19 pandemic as a disability issue, which should be analyzed with the focus of disability as an intersectional social category and that disabled people felt at higher risk due to ableism in health policies and getting their health needs met. The results demonstrated the tremendous impact of the pandemic on the lives of our participants with complex medical conditions, whether in their work, care, physical and mental health, and social relationships.

This study points to the importance of policymakers incorporating strategies to reduce ableism in health care provision, rationing, and other forms of decision-making. Services need to be designed keeping in mind the challenges of disabled people and their need for care. In addition, adequate education, and employment opportunities for disabled people must be ensured, while continuing to expand access options to disabled people that were available throughout the lockdown.

Despite the apparent philanthropic concerns of the new imperialism and the rhetoric of the civilising mission, the Second Boer War (1899–1902) revealed British irrational ambition, military reverses, scandals and evidence of inadequate administration. In this context, the South African concentration camps where the Boers, mostly women and children whose houses and farms had been destroyed by the British forces, were concentrated, stand out as examples of a seemingly arbitrary power. The controversies over such camps, and over the War itself, were heightened after Emily Hobhouse's Report was made public. Emily Hobhouse, an active humanitarian, obtained permission to visit the camps in order to write a report on the living conditions there. Upon returning to England, she had a meeting with Campbell-Bannerman, the leader of the Liberal Party, who eventually denounced the methods of barbarism carried out in such places. The Report appeared soon after the meeting and waves of protest ensued. Both Emily Hobhouse and Campbell-Bannerman were under crossfire.

My intention in this paper is, firstly, to briefly address the social, political and economic context underlying British imperial expansion and struggle for space at the turn of the nineteenth century, as far as controversies over the Boer War are concerned; secondly, to study the characteristics and living conditions in South African ‘concentration camps’ relying, to a great extent, on Emily Hobhouse's account; and thirdly, to analyse the social and political impact of the denunciation of such camps as places of wholesale cruelty in Hobhouse's (in) famous Report.