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The paper reports the results of a small qualitative study of six widely different publishing operations in a Mid‐West campus town. Participants were asked to describe their organisation, their own work, the role of technology and procedures for purchasing technology. The responses showed a marked lack of strategic planning for technology investment in all of the participating organisations, though there were differences across the group in other areas, notably participation in purchasing decisions and training. The authors identify seven salient themes which may be explored with a larger sample.

The purpose of the study is to discuss Questia, a library database that is marketed directly to student users.

Opinion piece.

From a student’s perspective, Questia is very useful. It would not be a useful addition to undergraduate libraries, even if site licenses are available.

It would be interesting to design a study to compare library skills of undergraduates who are subscribed to Questia with those who participate in traditional library instruction sessions.

It is suggested that Questia should be recommended to an undergraduate student who is struggling with basic research skills or who is especially pressed for time.

There are no scholarly articles discussing Questia after 2012.