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Article
Publication date: 10 September 2018

Promoting radical innovation through end-user computing satisfaction

Emilio Domínguez-Escrig, Francisco Fermín Mallén Broch, Rafael Lapiedra and Ricardo Chiva

The purpose of this paper is to provide empirical evidence of the relationship between end-user computing satisfaction (EUCS) and radical innovation, using organizational…

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Abstract

Purpose

The purpose of this paper is to provide empirical evidence of the relationship between end-user computing satisfaction (EUCS) and radical innovation, using organizational learning as an explanatory variable.

Design/methodology/approach

An empirical study was conducted in a population of 402 Spanish companies. A sample of 251 valid questionnaires was obtained. Structural equations were used to validate the proposed hypotheses.

Findings

Organizational learning capability fully mediates the relationship between EUCS and radical innovation.

Research limitations/implications

The sample of companies is heterogeneous in terms of size, sector, age and market share. The study uses single informants.

Practical implications

Results highlight the need to implement adequate information systems to promote radical innovation. In addition, it is necessary to facilitate organizational contexts that encourage dialogue, experimentation, risk-taking, participative decision-making and openness to the external environment.

Originality/value

This research contributes to the study of alternative antecedents of radical innovation by highlighting the importance of EUCS.

Details

Industrial Management & Data Systems, vol. 118 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/IMDS-06-2017-0256
ISSN: 0263-5577

Keywords

  • Radical innovation
  • Organizational learning capability
  • End-user computing satisfaction

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Article
Publication date: 17 June 2019

Does leader humility matter? Effects on altruism and innovation

Fermín Mallén, Emilio Domínguez-Escrig, Rafael Lapiedra and Ricardo Chiva

The purpose of this paper is to analyze the effect of leader humility in firm innovativeness. The study highlights the importance of promoting altruism within…

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Abstract

Purpose

The purpose of this paper is to analyze the effect of leader humility in firm innovativeness. The study highlights the importance of promoting altruism within organizations as a mechanism that may explain why leader humility fosters innovation.

Design/methodology/approach

The study was conducted in a sample frame of 11,594 Spanish companies. In total, 568 valid questionnaires were obtained and 284 different companies participated in the study. Structural equations were used to validate the proposed hypotheses.

Findings

All the hypotheses proposed in the conceptual model were confirmed. Results provide empirical evidence of the positive relationship between leader humility and firm innovativeness, as well as the mediating role played by altruism. In other words, leader humility promotes altruism and, in turn, firm innovativeness.

Research limitations/implications

The sample of companies is heterogeneous in terms of firm turnover, size, export ratio and age. The study is focused on firm innovativeness and only studies altruism as a mediating variable in the relationship between leader humility and firm innovativeness.

Practical implications

The present study provides some guidelines which may help companies to improve their competitiveness, enhancing workplace conditions.

Originality/value

There are few empirical studies that analyze the effect of humble leaders or leader humility on innovation. The main value of the present research is to further the current knowledge of this relationship by disentangling the mediating effect of altruism within organizations.

Details

Management Decision, vol. 58 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/MD-11-2018-1180
ISSN: 0025-1747

Keywords

  • Leadership
  • Altruism
  • Innovation
  • Innovativeness
  • Humility
  • Humble

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Article
Publication date: 12 January 2021

Improving performance through leaders' forgiveness: the mediating role of radical innovation

Emilio Domínguez-Escrig, Francisco Fermín Mallén Broch, Ricardo Chiva Gómez and Rafael Lapiedra Alcamí

The objective of this study is to analyze the relationship between leaders' forgiveness and organizational performance using radical innovation as an explanatory variable.

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Abstract

Purpose

The objective of this study is to analyze the relationship between leaders' forgiveness and organizational performance using radical innovation as an explanatory variable.

Design/methodology/approach

The study was conducted in a sample frame of 11,594 Spanish companies. A total of 600 valid questionnaires were obtained. The structural equations were used to validate the proposed hypotheses.

Findings

Results confirmed the hypotheses proposed in the model: the authors provided, through structural equations, empirical evidence of the relationship between leaders' forgiveness and organizational performance, mediated by radical innovation. Leaders' forgiveness promotes radical innovation and, in turn, performance.

Research limitations/implications

The sample of companies is heterogeneous in terms of firm turnover, size and age. The study is focused on radical innovation.

Practical implications

The present study may help to develop more humane policies to manage human resources, by taking into account employees' feelings and needs.

Originality/value

The business field is closer to competitive values and has traditionally underestimated the importance of leaders' forgiveness. This is one of the few studies that empirically analyze the consequences of leaders' forgiveness within organizations.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/PR-12-2017-0396
ISSN: 0048-3486

Keywords

  • Forgiveness
  • Leadership
  • Radical innovation
  • Performance

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Article
Publication date: 15 May 2020

Promoting firm innovativeness through servant leadership and corporate social responsibility to employees

Francisco Fermín Mallén Broch, Emilio Domínguez Escrig, Ricardo Chiva Gómez and Rafael Lapiedra Alcamí

Based on the upper echelons and organisational identification theories, this paper focuses on the relationship between servant leadership and firm innovativeness, as well…

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Abstract

Purpose

Based on the upper echelons and organisational identification theories, this paper focuses on the relationship between servant leadership and firm innovativeness, as well as the underlying mechanisms that explain this relationship. More specifically, we analyse the relationship between servant leadership, firm innovativeness and corporate social responsibility to employees (CSRE).

Design/methodology/approach

A total of 285 Spanish firms took part in the study, and 570 questionnaires were gathered. Structural equation modelling was used to validate the proposed hypotheses.

Findings

Results suggest that servant leadership has a positive relationship with firm innovativeness, and this relationship is fully mediated by CSRE.

Research limitations/implications

HR managers have an overall view of their company and of the behaviour of other leaders. However, future research should also consider employees perceptions. The present study is cross-sectional, and it would be interesting to study the development of the interaction between leaders and followers, which calls for longitudinal and multilevel studies.

Practical implications

According to our results, managers could foster firm innovativeness if they select and promote leaders who display the different leadership behaviours related to servant leadership: empowerment, servitude, accountability, courage, authenticity, humility and stewardship. Moreover, training programmes should also foster these behaviours.

Originality/value

Few empirical studies analyse the relationship between servant leadership and innovation. The main contribution of the present research is to further the current knowledge of this relationship by disentangling the mediating role of corporate social responsibility to employees.

Details

Leadership & Organization Development Journal, vol. 41 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-03-2019-0127
ISSN: 0143-7739

Keywords

  • Servant leadership
  • Corporate social responsibility
  • CSR
  • Innovativeness
  • Corporate social responsibility to employees

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Article
Publication date: 7 November 2016

How does altruistic leader behavior foster radical innovation? The mediating effect of organizational learning capability

Emilio Domínguez Escrig, Francisco Fermín Mallén Broch, Ricardo Chiva Gómez and Rafael Lapiedra Alcamí

The purpose of this paper is to provide empirical evidence of the relationship between altruistic leader behavior and radical innovation, using organizational learning as…

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Abstract

Purpose

The purpose of this paper is to provide empirical evidence of the relationship between altruistic leader behavior and radical innovation, using organizational learning as an explanatory variable.

Design/methodology/approach

To confirm the hypotheses, structural equations were used on a data set from a survey carried out on Spanish firms with recognized excellence in human resources management.

Findings

The study empirically validates the conceptual model. Results suggest that organizational learning capability fully mediates the relationship between altruistic leader behavior and radical innovation.

Research limitations/implications

The database used in the study is very heterogeneous. Future research might delimit the database by organization size or sector.

Practical implications

Results suggest ideas for organizations that want to implement a working environment that fosters innovation performance in order to achieve radical innovations.

Originality/value

This is one of the few studies to concentrate on altruistic leader behaviors as such. This paper contributes to understanding how altruistic leader behavior affects radical innovation and the key role played by organizational learning capability.

Details

Leadership & Organization Development Journal, vol. 37 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-03-2015-0050
ISSN: 0143-7739

Keywords

  • Innovation
  • Organizational learning capability
  • Altruism
  • Radical innovation
  • Altruistic leader behaviour

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