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The purpose of this paper is to do methodological review of the literature on educational leaders and emotions that includes 49 empirical studies published in peer-reviewed journals between 1992 and 2012.

The work systematically analyzes descriptive information, methods, and designs in these studies, and their development over time.

The review suggests that scholarly interest in educational leaders and emotions has increased over time, and identifies methodological patterns in this body of research. The results are compared with methodological data from other syntheses in the disciplines of educational administration (EA) and organizational behavior for the purpose of using the findings to produce broader insights into the meaning of an emerging research field in EA.

The findings of the methodological review are interpreted from two conceptual perspectives: functionalist and critical. Together, they offer a holistic portrayal of the meaning of producing scientific knowledge in an emerging research field in EA.

This paper aims to deepen the understanding of logics and practice variation in sustainability reporting in an emerging field.

This paper adopts the institutional logics perspective and its conceptualization of society as an inter-institutional system as a theoretical lens to understand reasons for the presence of and variation in sustainability reporting. The empirical findings are based on analysis of 28 semi-structured interviews with significant social actors, and extensive documentary evidence focusing on eight companies pioneering sustainability reporting in Pakistan.

This paper confirms the presence of multiple co-existing logics in sustainability practices and lack of a dominant logic. Sustainability reporting practices are underpinned by a combination of market and corporate (business logics), state (regulatory logics), professional (transparency logics) and community (responsibility logics) institutional orders. It is argued that institutional heterogeneity (variations in logics) drives the diversity of motivations for and variations in sustainability reporting practices.

The paper offers a deeper theoretical explanation of how various logics dominate sustainability reporting in a field where the institutionalization of practice is in its infancy.

Understanding the conditions that influence the logics of corporate decision-makers will provide new insights into what motivates firms to engage in sustainability reporting. A broader understanding of sustainability reporting in emerging fields will foster its intended use to increase transparency, accountability and sustainability performance.

This paper contributes to relatively scarce but growing empirical research on emerging fields. Its major contribution lies in its focus on how multiple and conflicting institutional logics are instantiated at the organizational level, leading to wide practice variations, especially in an emerging field. In doing so, it advances the institutional logics debate on practice variations within the accounting literature.

This study aims to present a bibliometric overview of the academic research on export performance (EP) in the business and management areas.

A bibliometric overview of 1,463 papers from 1968 to 2021, including performance analysis, science mapping analysis and graphical mapping, was conducted using the Scopus database. SciMAT software was used for thematic analysis and conceptual evolution mapping of the EP domain, and VOSviewer software was used for graphical visualization.

This study shows that EP research experienced spectacular growth, especially between 1998 and 2003, and the interest in this field continues to increase. Also, the USA and the UK appear to be the absolute leaders in EP research, with the best indicators of productivity and influence in all dimensions analyzed. The findings from the analysis through SciMAT indicate that “capabilities” and “R&D” are the main Motor themes that have contributed the most to the EP literature, whereas “global value chain” and “start-up” are emerging themes as new areas of interest.

This study develops a baseline for representing certain and exhaustive insights in the EP field and specifies trends over a period. Using a single database and excluding book chapters/conference papers are limitations of this study.

EP is a research field that has gained wide acceptance in the academic community and international marketing literature. To the best of the authors’ knowledge, no bibliometric overview has analyzed the EP literature. This study presents the first systematic quantitative analysis of academic research on EP in the business and management areas.

Several manuscripts are adopting knowledge-based dynamic capabilities (KBDCs) as their main theoretical lens. However, these manuscripts lack consistent conceptualization and systematization of the construct. Consequently, the purpose of this study is to advance the understanding of KBDCs by clarifying the dominant concepts at the junction of knowledge management and dynamic capabilities domains, identifying which emerging themes are gaining traction with KBDCs scholars, demonstrating how the central thesis around KBDCs has evolved and explaining how can KBDCs scholars move towards finding a mutually agreed conceptualization of the field to advance empirical assessment.

The Clarivate Analytics Web of Science Core Collection database was used to extract 225 manuscripts that lie at the confluence of two promising management domains, namely, knowledge management and dynamic capabilities. A scientometric analysis including co-citation analysis, bibliographic coupling, keyword co-occurrence network analysis and text mining was conducted and integrated with a systematic review of results to facilitate an unstructured ontological discovery in the field of KBDCs.

The co-citation analysis produced three clusters of research at the junction of knowledge management and dynamic capabilities, whereas the bibliographic coupling divulged five themes of research that are gaining traction with KBDCs scholars. The systematic literature review helped to clarify each clusters’ content. While scientific mapping analysis explained how the central thesis around KBDCs has evolved, text mining and keyword analysis established how KBDCs emerge from the combination of knowledge management process capabilities and dynamic capabilities.

Minimal attention has been paid to systematizing the literature on KBDCs. Accordingly, KBDCs view has been investigated through complementary scientometric methods involving machine-based algorithms to allow for a more robust, structured, comprehensive and unbiased mapping of this emerging field of research.

The purpose of this paper is to examine institutional influences on the customer service (CS) and complaints handling (CH) practices of the Australian Internet industry.

The study adopted a qualitative research methodology using semi-structured interview as a research method. The study was informed by constructivist/interpretive research paradigm approaches to knowledge. Eleven senior executives from key Internet industry stakeholder organizations were interviewed.

Using the neo-institutional theory lens, this study found that the institutional forces (regulatory, customer and competition pressures) played a pivotal role in bringing all Internet industry stakeholders together to address CS/CH shortcomings in the old Telecommunications Consumer Protection (TCP) Code 2007. This led to significant changes to the CS/CH practices detailed in the revised TCP Code 2012. The study findings revealed that frequent and fateful collaborations between central institutional actors have led to the emergence of organizational fields. The actors identified in the emerging organizational fields actively influence the CS/CH practices and the subsequent implementation of the practices in vLISPs.

The study focused on the functional aspects of service quality (SQ). Technical aspects of SQ is equally important, and future research needs to consider both aspects of SQ when assessing overall performance of vLISPs.

The study findings encourage vLISP managers to continue collaboration with external stakeholders and develop customer-friendly practices that deliver desirable CS/CH outcomes.

The study findings revealed that when all vLISP industry stakeholders collaborate with each other on a focal issue, there is noticeable progress towards development of CS practices that will contribute to a better CS experience.

An evidence-based approach was used towards understanding and explaining how and why institutional actors of technology-based service organizations act together. A significant contribution arising from this study is the identification and discussion of emerging organizational fields comprising the central actors in the Internet industry. These emerging organizational fields have the potential to develop into mature organizational fields and inform future CS/CH practices and consumer protection policies in the Australian Internet industry.

The COVID-19 crisis has adversely affected entrepreneurs, innovators and their ventures and, arguably, entrepreneurship research. This study aims to map the knowledge of entrepreneurship research during the COVID-19 pandemic to provide evidence of literature evolution in the field with the purpose of supporting future decision-making for policymakers, academics and practitioners in the post-COVID-19 era.

The study examines various bibliometric and scientometric indicators of entrepreneurship research in the Web of Science database using bibliometric techniques and visualization tools. Using the information gained, the scientometrics of entrepreneurship research during the COVID-19 time slice (2020–02-12 to 2022–10-15) are synthesized and comprehensively presented, and future research avenues for the post-COVID-19 era are suggested.

The results of rigorous quantitative analyses show that entrepreneurship research activities were not disrupted by COVID-19, although entrepreneurial activities themselves were impacted worldwide. In addition to providing key insights into the research field, including the most relevant keywords, keyword co-occurrences, publication sources, countries' contribution and collaboration, and source co-citations, the conceptual structural analysis separates the current trends (hotspots) into ten themes. Based on the evolution of author keywords and research themes, the study identified numerous future research directions, including 1) entrepreneurship in emerging countries, 2) firm performance in different categories of enterprises, 3) immigrants and transnational entrepreneurs, 4) technology in entrepreneurship education and 5) the impact of COVID-19 on the entrepreneurial ecosystem and entrepreneurship.

By building firm foundations for advancing the field in innovative and systematic ways, this timely study contributes to entrepreneurship literature and facilitates the understanding of the features and structures of entrepreneurship research towards the end of the pandemic. The research also has important implications for research management and entrepreneurship policymaking. The study's main limitation is that the results can only represent the time slice between 2020-02-12 and 2022-10-15.

Policymakers and managers of research and development can utilize this research to prepare a crisis-related minimization handbook in advance.

This first data mapping and thematic analysis research for entrepreneurship during the period of COVID-19 provides the latest knowledge in the field at the beginning of the end of the pandemic. It empowers scholars by 1) providing a one-stop literature overview for this global crisis time slice, 2) identifying research focuses and gaps, 3) developing new research avenues for investigation and 4) contributing conceptual structure for specific entrepreneurship research projects.

Augmented reality (AR) has emerged as a new interactive technology, swiftly transforming the field of marketing. Driven by its rapid uptake in marketing practices, academic research on AR has proliferated. This study aims to offer a holistic view of the past, present and future of augmented reality marketing (ARM) scholarship by analyzing its current and evolving research profile as well as its social and conceptual structures to inspire further research.

This study enriches the ARM scholarship by integrating a quantitative bibliometric analysis with a chronological-thematic review and a qualitative content analysis to develop a more comprehensive understanding of this novel area and suggest future research courses.

The bibliometric analysis reveals the key performance indicators as well as the social and conceptual structure of the ARM research field. The chronological-thematic review exhibits the advancement of ARM research over time and forecasts the emerging trends for the domain. Finally, the content analysis of recent articles reveals the current research hotspots and provides future research directions.

The database limits the selection of literature, as the information in databases such as Scopus is updated regularly, resulting in alterations in the number of articles and citations.

AR developers and brand managers may use this study’s findings to understand the current ARM landscape better and make strategic decisions based on AR adoption and consumption patterns.

This study is singular in using a mixed methods approach by integrating the findings from bibliometric and content analyses for more reliable results and to offer a holistic perspective of the ARM sector, thereby significantly advancing the field of technology-led marketing.

This chapter offers a contemporary overview of philanthropy in education as an emerging research field. Although the education sector has traditionally been a popular recipient of philanthropic investment, the scale and scope of funding and policy involvement on the part of philanthropy are growing. In addition, and potentially amplified by COVID-19, big- and in particular tech-philanthropies are emerging as increasingly influential players in national, regional, and global educational contexts. This chapter describes how most existing education research on philanthropy is mainly US- and higher education-focused which has resulted in a narrow geographic and thematic scope whereby contemporary developments remain either overlooked or under-researched. It discusses venture philanthropy inside and outside of the United States, a greater diversity of geographic perspectives, and an increasing dependence of academia on philanthropic funding as emerging research areas that bear great potential to being explored further.

Resilience has evolved as a dynamic process in the entrepreneurship field. The purpose of this paper is to outline a comprehensive structure to analyse the patterns and trends in the publications of the existing literature at the junction of entrepreneurship and resilience. With the help of bibliometric and network analysis, this study offers insights into the topic that have not been evaluated and assessed by previous reviews.

A computerised search of 104 papers was performed using the Scopus database, and graphical visualisation of the bibliographic material was developed using VOSviewer software.

This comprehensive bibliometric mapping helps in the graphical visualisation of publication evolution of the domain along with identifying present research trends and possible future directions. There is not much collaborative research in the field, as most prolific thinkers work in isolation or in pairs. Hence, there are limited publications in top-rated journals. Future researchers need to work collaboratively to produce high-quality papers. Developed nations make a sound contribution to the field. The exact significance of resilience in entrepreneurship is yet to be determined due to a wide variety of themes that reflect the multi-disciplinary nature of the domain.

Uncovering the trends and developments of the field, this study provides a global perspective and potential themes lying at the junction of resilience and entrepreneurship. Hence, this study provides a robust roadmap for future researchers interested in this area.

The purpose of this paper is to present researcher's reflexive writing about emergent events in research collaborations as a way of responding to the process-figurational sociology of Norbert Elias in the practice of organizational ethnography.

Drawing parallels between Norbert Elias' figurative account of social life and auto-ethnographic methodology, this paper re-articulates the entanglement of social researchers in organizational ethnographic work. Auto-ethnographic narration is explored as means to inquire from within the emerging relational complexity constituted by organizational dynamics. Writing about emergent events in the research process becomes a way of inquiring into the social figurations between the involved stakeholders; thus nurturing sense-making and increasing the awareness and sensitivity of the researcher to her own entanglement with the relational complexity of the organization under study.

In the paper, we argue that the writing of auto-ethnographic narratives of emergent field encounters is a process of inquiry that continuously depicts the temporal development of the relational complexity in organizations. Viewing that from the perspective of Elias' concept of figuration, we find a common commitment to the processual nature of research processes, which insists on moving beyond objectifying empirical insights.

This paper encourages awareness of the interdependency between ourselves as social researchers and field actors as we engage with the field. It moves beyond simplifying the ethnographic research agenda to that of “studying” and “describing” organizations. It offers unique insights into the organizational context, and increased sensitivity toward the social entanglement of the experiences that we, ourselves, as researchers are part of.