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The aim of this paper is to propose an optimization method for determining the emergency action, in which the compatibility between emergency alternatives and the collaborative relationship between departments are considered.

The individual emergency cost and individual emergency effect of each emergency alternative are calculated. And the collaborative emergency cost and collaborative emergency effect associated with a pair of emergency alternatives are calculated. Then, a bi-objective programming model maximizing the total emergency effect and minimizing the total emergency cost is constructed. A novel nondominated sorting genetic algorithm II (NNSGA II) is designed to solve the constructed model, subsequently. Finally, an example is given to illustrate the use of the proposed method, and the performance of NNSGA II is evaluated through a simulation experiment.

This paper proposes an effective method to manage complex emergency events that requires the coordinations of multiple departments. Also, this paper provides a new algorithm to determine an appropriate emergency action that performs well in managing both the emergency cost and emergency effect.

The findings contribute to the current methods in the field of emergency management. The method is used for dealing with the individual information of emergency alternatives and the collaborative information associated with a pair of alternatives.

The purpose of this paper is to expand understandings of interorganizational collaboration among high reliability organizations (HROs). It proposes that HROs face unique needs for relationship building, pre-planning, and retrospective sensemaking that do not fit within prior models of collaboration. For HROs, definitions of collaboration vary contextually based on needs that arise during emergency situations. HROs have a need for both hierarchical structure and collaborative processes and use collaboration as a sensemaking frame that allows practitioners to attend to both needs.

The paper uses a case study from an ongoing ethnographic study of an emergency response collaboration. The paper uses open-ended interviews about collaboration with all key members of the incident response hierarchy, and participant observation of collaboration before, during and after a key emergency incident.

The paper proposes a new framework for HRO collaboration: that collaboration is a sensemaking frame for HROs used to make sense of individual actions, that HRO collaboration is more complex during pre-planning and focused on individual decision making during incidents, and that members can communicatively make sense of the need for hierarchy and collaborative action by defining these needs contextually.

The paper uses an in-depth case study of an incident to explore this collaborative framework; therefore, researchers are encouraged to test this framework in additional high reliability collaborative contexts.

The paper includes implications for best communicative practices to recognize the need to be both hierarchical and flexible in high reliability organizing.

This paper fulfills a need to expand collaboration literature beyond idealized and egalitarian definitions, in order to understand how practitioners use communication to understand their actions as collaborative, especially in organizations that also require hierarchy and individual actions. This case study suggests that collaboration as a sensemaking frame creates collaborative advantages for HROs, but can also limit sensemaking about incident management.

It is hard to find good news stories about disasters. Disasters seriously damage an organisation’s health. Of businesses that experience a disaster, 40 per cent never reopen and 30 per cent close within 2 years. Perhaps because of this, over 80 per cent of UK facility managers in a recent survey now report that they maintain a Business Continuity Plan which most of them review at least once a year. An increasing number, however, now find themselves responsible for a portfolio of international facilities spanning continents and time zones. This paper looks at some real life implications of global business recovery planning. In the wake of September 11th, one can hardly do less. This paper provides strategies and justifications for international emergency planning procedures and processes. Practitioners will gain valuable information from actual events and case studies to validate the concepts offered as a model. It may seem that some of the information and processes which are outlined in this paper are obvious; but that is the point. The obvious can be overlooked, and excuses can be made for the lack of implementation of emergency plans. But those excuses will not stand in the light of real disasters and cataclysmic events.

The COVID-19 pandemic has stimulated a global movement of open innovation initiatives aimed to provide knowledge and tools to support policy decisions and actions in the emergency scenario. The authors describe an open innovation process aimed to build an information coordination system to reduce the infection diffusion within the population.

The authors use coordination theory principles to elaborate a framework of activities, resources and dependencies among information resources and producers in the COVID-19 emergency. The framework was applied to develop a case study aimed at describing a health emergency system implemented by Dyrecta Lab (a research laboratory on computer science) and CITEL (a medical research center).

The authors describe the existence of relevant “flow,” “fit” and “share” dependencies within the activities of infection containment and medical treatment. The authors identify eight key resources and a number of actors involved in those activities, and describe a platform able to gather a multitude of epidemic-related metrics with the purpose to address dependencies and support decision making.

The authors provide insights for advancing the academic discussion on process coordination principles in time-constrained, volatile and highly demanding scenarios.

The value of the authors’ research can be identified for practitioners engaged to develop innovative development projects for public utility. The authors provide a contribution also for first responders and health operators involved in management of the current and future emergencies.

The adoption of process coordination principles is a relatively new and powerful approach to analyze and optimize the processes that characterize the management of emergency scenarios. Besides, the study and application of open innovation in healthcare are partially limited.

Given the widespread lack of homogeneity, consistency and quality control in emergency planning, this paper sets out to offer some suggestions, guidelines and models for the processes of drawing up, testing, revising and utilising an emergency plan.

The paper considers some definitions of the term “standard” and discussing the utility of the concept with respect to emergency planning. The subsequent analysis is based on the application of logical and observational criteria to the process of systematically building a framework on which to base a planning standard.

The paper enumerates 18 principles that can be used to judge the quality of emergency plans. The principles are treated as basic criteria to be used when formulating a standard. Next, the paper reviews existing standards in civil protection, risk management, emergency preparedness and humanitarian relief. After a brief discussion of the consultative process used in preparing an instrument for measuring quality, the paper presents a draft standard for an emergency plan. This is broadly focused on the local authority level and on the generic, “all‐hazards” approach. Finally, the paper describes a category‐based methodology for applying the standard.

Standards may be viewed as unnecessarily restrictive and overly prescriptive. However, they can instead be regarded as a useful means of helping to guarantee the quality, content and relevance of plans.

The application of a standard to the emergency planning process will help to make plans more functional and relevant and will ensure that their content is adequate for the task of predisposing resources during emergencies. It will also guarantee compatibility between plans made for different purposes or jurisdictions.

As few model standards exist in emergency management and planning, this paper offers one of the first attempts to provide a set of generic, comprehensive guidelines for the process of creating, testing, using and revising plans.

This paper offers an empirical study of the Emergency Support to Integration and Accommodation (ESTIA) programme, as the policy initiative for the provision of housing and social integration for asylum seekers over the last few years in Greece. Greece is a country that is geographically situated on the southern external borders of Europe and has been experiencing a rise in refugee flows since 2015. At a first glance, it seems that ESTIA’s central aim is social integration. The purpose of this paper is to investigate whether the design and implementation framework of ESTIA essentially promotes the goal of social integration or whether it is merely a gesture that has no real effect.

The field research focussed on an evaluation of the ESTIA programme on the basis of its impact on the social integration of its beneficiaries. This was attempted by examining the attitudes and perceptions of key stakeholders during its design and implementation stages. In order to examine these dimensions, qualitative research methods were developed. In particular, in-depth interviews were conducted with key informants involved in the design and implementation processes of ESTIA.

Social integration is something much more than providing permanent shelters to asylum seekers. ESTIA has been designed and implemented with a view to providing better temporary housing conditions for its beneficiaries. The rest of the range of actions for their social actions was left to voluntary actions by the implementing agencies, without offering them any financial support – a fact that suggests that the use of the term “social integration” in relation to this programme is disingenuous. Such an intervention does not aim at significant social integration but, primarily, the temporary management of extreme impoverishment. ESTIA can, therefore, be added to the scientific literature as yet another case study where the complex concept of social integration is misused by the EU and European states to legitimise the policies of repression and control of refugee populations.

This is the first field research that examines the design and implementation framework of ESTIA, the most important programme for the social integration of asylum seekers in Greece. The presentation of research findings is expected to make a significant contribution to the improvement of many aspects of the design and implementation framework of ESTIA.

Climate change has had serious consequences at the global and local levels, which has required more effective scientific studies and management measures for disaster risk reduction strategies. This paper aims to analyze and discuss the degree of institutional vulnerability in terms of disaster risk governance, with emphasis on non-structural measures taken in the municipality of Jaboatão dos Guararapes, Pernambuco, Brazil.

Five indicators were analyzed, composed of Planning and Management Instrument, Management Structure, Preventive Action, Multidisciplinary Work and Emergency Funds. It is worth highlighting the form application with government actors, involving technicians from strategic areas of the municipality and official reports analysis. It stands out the importance of non-structural measures to strengthen this governance.

From the results of this study was noted that municipal management adopted measures to develop integrated planning, acting within the principles recommended in the Sendai framework (2015–2030), characterized as a medium degree of institutional vulnerability. Recommendations are suggested for the improvement of the entire governance system, according to the indicators and documents analyzed.

This article integrates a set of data and analyses relevant to the Disaster Risk Governance, regarding the assessment of institutional vulnerability with a view to non-structural actions. The importance and significance of the composed indicators allow measuring and evaluating institutional vulnerabilities. The methodology created fomented the production of scientific knowledge that allows employment in other municipalities.

The purpose of this paper is to explore the experiences of vulnerable people during flood events, impacts of changes in mobility on well-being and the extent to which frontline services, emergency planning officers and other service providers allocate resources for vulnerable members of the community to meet the challenges posed by floods.

In-depth qualitative interviews carried out with 15 vulnerable residents, seven community representatives and eight service providers.

Vulnerable people’s well-being was negatively affected by the disruption to travel caused by floods, though support from the community to some extent redressed these negative feelings. Whilst there seems to be a strong response from both the community and the local authorities to the mobility needs of vulnerable people during floods, what seems to be missing is an equal response from the private sector in terms of provision of transport services to access goods such as food and money.

More needs to be done to make sure that communication and support networks are formalised to address the potential unevenness of informal networks. Private companies need to engage more with customers. Improved information and more resilient services such as 4×4 vehicles and doorstep provision of goods and money would directly support vulnerable people who are highly dependent on their services.

This study is the first in the UK to explore and compare the private experiences of vulnerable people with the views of stakeholders who could support them during floods.

The chemical plant (CP) maintenance industry has been under increasing pressure by process designers to demonstrate its evaluation and information management of model checking (MC) on the durability’s performance and design of plant control instrument. This main problem has been termed as imperfect maintenance actions (IMAs) level. Although IMAs have been explored in interdisciplinary maintenance environments, less is known about what imperfect maintenance problems currently exist and what their causes are, such as the recent explosion in the Beirut city (4 August 2020, about 181 fatalities). The aim of this paper is to identify how CP maintenance environments could integrate MC within their processes.

To achieve this aim, a comprehensive literature review of the existing conceptualisation of MC practices is reviewed and the main features of information and communication technology tools and techniques currently being employed on such IMA projects are carried out and synthesised into a conceptual framework for integrating MC in the automation system process.

The literature reveals that various CP designers conceptualise MC in different ways. MC is commonly shaped by long-term compliance to fulfil the requirement for maintaining a comfortable durability risk on imperfect maintenance schemes of CP projects. Also, there is a lack of common approaches for integrating the delivery process of MC. The conceptual framework demonstrates the importance of early integration of MC in the design phase to identify alternative methods to cogenerate, monitor and optimise MC.

Thus far, this study advances the knowledge about how CP maintenance environments can ensure MC delivery. This paper highlights the need for further research to integrate MC in CP maintenance environments. A future study could validate the framework across the design phase with different CP project designers.