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Article
Publication date: 22 June 2012

Rohit Verma

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Journal of Service Management, vol. 23 no. 3
Type: Research Article
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ISSN: 1757-5818

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Book part
Publication date: 28 February 2017

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Handbook of Logistics and Supply-Chain Management
Type: Book
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ISBN: 978-0-8572-4563-2

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