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The purpose of this paper is to explore some of the ethical and practical dilemmas faced by an experienced researcher in undertaking research with a person with dementia (whom we have called Amy). Amy died shortly after a period of observation had ended and the family subsequently consented to the data being shared.

This individual case study presentation was nested within a larger study conducted in England and Scotland between 2013 and 2014. The overall aim of the main study was to investigate how healthcare professionals and informal carers recognised, assessed and managed pain in patients living with dementia in a range of acute settings.

The presented case study of Amy raises three critical reflection points: (i) Researcher providing care, i.e. the place and positioning of compassion in research observation; (ii) What do the stories mean? i.e. the reframing of Amy's words, gestures and behaviours as (end of) life review, potentially highlights unresolved personal conflicts and reflections on loss; and (iii) Communication is embodied, i.e. the need to move beyond the recording of words to represent lived experience and into more multi-sensory methods of data capture.

Researcher guidance and training about end of life observations in dementia is presently absent in the literature and this case study stimulates debate in a much overlooked area, including the role of ethics committees.

The purpose of this paper is to record Visual Arts education in Western Australia (WA) as it underwent significant change between 1967 and 1987, in administration, policy, curriculum and professional development.

A narrative inquiry approach was utilized to produce a collective recount of primary Visual Arts teacher education, based on 17 interviews with significant advocates and contributors to WA Visual Arts education during the aforementioned period.

This paper underscores the history of the role of Western Australian Superintendents of Art and Crafts and the emergence of Visual Arts specialist teachers in primary schools, from the successful establishment of a specialist secondary Visual Arts program at Applecross Senior High School, to the mentoring of generalist primary teachers into a specialist role, as well as the development and implementation of a new Kindergarten through to Year 7 Art and Crafts Syllabus. It also discusses the disestablishment of the WA Education Department’s Art and Crafts Branch (1987).

The history of primary Visual Arts specialists and advocacy for Visual Arts in WA has not been previously recorded. This history demonstrates the high quality of past Visual Arts education in WA, and questions current trends in pre-service teacher education and Visual Arts education in primary schools.

Life studies are a rich source for further research on the role of the Afro‐American woman in society. They are especially useful to gain a better understanding of the Afro‐American experience and to show the joys, sorrows, needs, and ideals of the Afro‐American woman as she struggles from day to day.

Previously, there have been few attempts to explore fully the concept of monopoly as it existed prior to the eighteenth century. The concept of monopoly as presently defined, namely that situation where there exists only one seller in the market, could not be applied evenly to monopolies existing in sixteenth and seventeenth century Great Britain. As Joseph Schumpeter pointed out, there existed the “tendency to extend the concept of monopoly beyond the case of a single seller.” In addition, monopoly as a tool of public policy proved to be ineffective. Not only was the Crown inconsistent in its treatment of monopoly, but public opinion was against any policy that appeared to impinge upon the rights of Englishmen as defined by Common Law.

The principal purposes of this paper are to provide normative advice in terms of managing the British Monarchy as a Corporate Heritage Brand and to reveal the efficacy of examining a brand's history for corporate heritage brands generally.

Taking a case history approach, the paper examines critical events in the Crown's history. It is also informed by the diverse literatures on the British Monarchy and also marshals the identity literatures and the nascent literature relating to corporate brands. Six critical incidents that have shaped the monarchy over the last millennium provide the principal data source.

In scrutinising key events from the institution's historiography it was found that the management and maintenance of the Crown as a corporate brand entail concern with issues relating to: continuity (maintaining heritage and symbolism); visibility (having a meaningful and prominent public profile); strategy (anticipating and enacting change); sensitivity (rapid response to crises); respectability (retaining public favour); and empathy (acknowledging that brand ownership resides with the public). Taking an integrationist perspective, the efficacy of adopting a corporate marketing approach/philosophy is also highlighted.

A framework for managing Corporate Heritage is outlined and is called “Chronicling the Corporate Brand”. In addition to Bagehot's dictum that the British Monarch had a constitutional obligation to encourage, advise and warn the government of the day, the author concludes that the Sovereign has a critical societal role and must be dutiful, devoted and dedicated to Her (His) subjects.

This is one of the first papers to examine the British Monarchy through a corporate branding lens. It confirms that the Crown is analogous to a corporate brand and, therefore, ought to be managed as such.

The impact on business of the failure to manage non‐financial risks has been repeatedly demonstrated during the 1990s.1 Businesses are constantly faced with the need to manage change within their organisation. Change generates choice, which carries risk. This paper is a study of a range of issues to be addressed in risk management of organisational records. Such a study needs to begin with a consideration of the management of risk in general. The paper concludes that for risk management of organisational records to be effective, it needs to be incorporated into the decision‐making process of the organisation making it central to all activities. Risk management of records needs to be proactive not reactive.

This study presents findings on the spatial distribution of vandalism and the nature and extent of vandalism within Manenberg, a residential township in the Western Cape province of South Africa. The focus of the study is on the impact of the design of the built environment on vandalism. Design factors of the built environment, most notably, the distribution and type of buildings and open spaces are examined as possible influences on the incidence of vandalism, and population density, type and size of household, and property ownership are considered as relevant demographic variables. The methodology adopted for the study involves the collection and interpretation of official police statistics of vandalism over a seven‐year period (1992‐1999). The statistical data are combined with the 1996 population census for the area. The statistical data are examined and presented in three focus areas: the frequency of vandalism, the nature of vandalism, and the location of vandalism. The study then examines the association between the design of the built environment and vandalism levels. In conclusion, the likely cost implications of vandalism are discussed.

This paper outlines some of the common failings, failures and abuses in the use of evidence. Evidence is important for the identification of problems for preventative efforts, effective decision‐making and implementation of measures but theory and its rigorous testing, is crucial to the intelligent and informed collection and analysis of data.

In an article relating particularly to Meat Inspection, the Pall Mall Gazette observes that “before the war we were not entirely neglectful of public hygiene. We had, for instance, a fairly efficient system of food inspection which, by ceaseless vigilance and prompt and relentless prosecution of offenders, was steadily eliminating adulteration and preventing the public sale of bad food. Then came the war and the food shortage and a relaxing of safeguards. But the war is over, not technically perhaps, but none the less over, and it is time that the old vigilance of inspection was restored. It is the duty of the Ministry of Health to see that this is done, and the local authorities, despite the control exercised over them by the local tradespeople, should be compelled to return to the pre‐war method of food inspection. That unclean and bad food is being sold with comparative impunity is notorious and the protest of the veterinary surgeons against the inadequacy of meat inspection but called expert attention to an evil of which everyone is aware. The natural affection of the Board of Agriculture for the British farmer, and the equally natural desire of the Food Ministry to save its financial face, are it may be supposed, factors which make for neglect. But the Food Ministry has a duty to the public which must override all Departmental consideration, and we hope that Dr. ADDISON will issue orders at once compelling the local authorities to engage efficient inspectors, and to order prosecutions wherever and whenever bad meat is offered for sale.”

The purpose of this paper is to demonstrate that records management frameworks need to be risk based, flexible and aligned to wider information management objectives. The paper outlines some of the changes, challenges and opportunities now and on the horizon for records managers. The paper argues that through embedding the international information security standard ISO 27001 in conjunction with the records management standard ISO 15489, holistic information governance strategies will be delivered that are responsive to change.

The paper provides a discussion on the challenges facing records and information management professionals and suggests that ISO 27001 provides some of the systems' solutions lacking from ISO 15489.

The alignment of ISO 27001 to ISO 15489 strengthens the delivery of existing records management systems and its drivers. This is critical to build strong information governance programmes, which enable risks to be assessed in an ever‐changing information management world.

Successful implementation of records management requires alignment with wider information standards and strategies to deliver holistic information management and governance.

This research will assist in promoting best practice in records management and information governance.