Search results

The idea that user consultation is central to effectiveness, quality and efficiency is still relatively new in many public service organisations, including libraries. This paper reviews the methods available and describes the results of a survey of all UK public library authorities to find out what methods they employ, their effectiveness, and in which context they are used. Recommendations are also made for improving user consultation within libraries.

The entrepreneurial education has obtained special attention by researchers hoping to develop better entrepreneurship programmes that may result in higher entrepreneurial activity outputs of students. The culture on its own is one of the main determinants, among others, of the entrepreneurial activities undertaken in different countries. In that sense, this research contributes to a greater understanding of the relationship between culture and entrepreneurial education. Using one of the Global Entrepreneurship Monitor’s surveys, the National Experts’ Survey, the authors used Structural Equation Models to analyse the sample of N =  445 experts in Mexico as an effort to achieve a consensus about which of these two constructs is dependent on the other, ‘entrepreneurial education’ or ‘cultural and social norms’. The results of this chapter show that in Mexico there is an influence of the cultural and social norms on entrepreneurial education at all levels, primary, secondary, and superior. Nevertheless, an important limitation of the study was that it does not differentiate between private and public education, but yet it contributes to the understanding of the less visible entrepreneurial educational levels in the literature. This chapter aims with the phenomena of how teaching entrepreneurship works by analysing the Global Entrepreneurship Monitor’s social environment variable effect on entrepreneurial education. This research contributes to the evidence that the teaching practice under the socio-cultural dimension enables to detect the continuity factors to make an educational transformation.

Interest in the role and behavior of women entrepreneurs has increased in the last decades. This research study examines personal characteristics and labor and business regulations on entrepreneurship and corporate entrepreneurship. It also analyzes how gender differed in these forms of entrepreneurship across Latin American countries. We performed logistic regressions to different models with information from the Global Entrepreneurship Monitor (GEM) from 2016. We used a sample from 10 countries. We also used information from the Heritage Foundation and The World Bank. The results show that antecedents of entrepreneurship activity differ by gender. Specifically, the effect is different when analyzing labor regulations. We also find different intensities depending on gender. The study contributes to the literature about gender and different forms of entrepreneurship. We suggest developing policies in favor of women's entrepreneurial activity within the workplace and as independent entrepreneurs.

Women Entrepreneurship has received increasing attention over the past decade. In particular, a new area dealing with women entrepreneurs in the developing societies. The aim of this study is how is women entrepreneurship in developing economies? More specifically, we are excavating various questions at the individual and institutional level. The results of this study contribute to understanding the importance of the context on women entrepreneurs’ activities. Additionally, it systematically provides a comprehensive framework at multilevel analyses to cover all aspects of women entrepreneurship in developing countries. Ultimately, knowing women entrepreneurship in developing countries helps policymakers provide a firm ground for self-employment of women.

Universities are increasingly looking at entrepreneurship as a way to bridge theory and practice. This is important in these challenging times when unexpected events and occurrences take place. It is becoming more important for universities to respond in an entrepreneurial manner to new trends to capitalise on learning and research opportunities. The aim of this chapter is to discuss how universities are acting in an entrepreneurial way by responding to educational and social challenges. This will help to understand fruitful new areas of teaching, research, service and engagement that can occur in a university setting based on entrepreneurial thinking.

This chapter combines insights from organizational theory and the entrepreneurship literature to inform a process-based conception of organizational founding. In contrast to previous discrete-event approaches, the conception argues that founding be viewed as a series of potential entrepreneurial activities – including initiation, resource mobilization, legal establishment, social organization, and operational startup. Drawing on an original data set of 591 entrepreneurs, the study examines the effect of structural, strategic, and environmental contingencies on the relative rates with which different founding activities are pursued. Results demonstrate that social context has a fairly pervasive impact on the occurrence and sequencing of founding processes, with one possible exception being the timing of legal establishment.

Developments in the global and national economies as well as the labour market, have made it necessary that more attention be paid to entrepreneurship and the updating of curricula presented by tertiary institutions. For this purpose reliable and valid information is required. The primary objectives of this article are to report on the levels of students’ entrepreneurial traits, to establish whether these traits are interrelated, and to determine the extent of the impact that demographic variables have on these entrepreneurial traits. A convenience sampling method (n = 1,215) was used. The best developed entrepreneurial traits observed included: “Competing against self‐imposed standards”, “Self‐confidence” and “Dealing with Failure”. Statistically significant relationships were also identified between the entrepreneurial traits of students and the tertiary institution attended, and students’ gender, race and age.

This research explores differences in consumer behavior across generational cohorts, particularly focusing on customer loyalty. With Millennials becoming the largest generational cohort, it is crucial to understand loyalty variations, given that many loyalty programs were established during the Baby Boomer era. This study investigates two vital aspects for hotel companies aiming to enhance guest loyalty: antecedents to loyalty and loyalty program design.

In part 1, a loyalty model was tested using corporate social responsibility (CSR), personalization, brand identity, and trust as antecedents for customer loyalty in full-service hotels. The study developed models for the overall sample and each generational cohort. Part 2 explored generational preferences regarding commonly offered hotel loyalty program benefits.

The study revealed no significant differences across generational cohorts in the loyalty model. Antecedents had similar effects on loyalty creation across all three cohorts. In part 2, the four most desired benefits for all generations were upgrades, customized service, late check-out, and empathetic employees.

This research supports Millennials' loyalty to hotels and highlights the importance of benefits that offer immediate advantages during a stay, such as upgrades, late check-out, empathetic employees, and personalization. These findings emphasize the need for loyalty program designs that provide faster rewards and personalization options.

This study pioneers the examination of hotel customer loyalty models across three generations and evaluates loyalty benefits across these cohorts. The results hold significance for researchers and practitioners in the field.

National Animal Health Week, usually the last week in May, was instituted by presidential proclamation in 1984. (The related observances Be Kind to Animals Week, sponsored by the American Humane Association, and National Pet Week, sponsored by the Auxiliary to the American Veterinary Medical Association, are usually celebrated during the first full week in May.)