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Article

Ying Guo, Pavlina Jasovska, Hussain Gulzar Rammal and Elizabeth L. Rose

The use of expatriates to transfer individual and organizational know-how and knowledge is a practice widely used by multinational enterprises (MNEs). However, for service…

Abstract

Purpose

The use of expatriates to transfer individual and organizational know-how and knowledge is a practice widely used by multinational enterprises (MNEs). However, for service firms, the mobility of employees across national borders depends on the commitments made by countries under the General Agreement on Trade in Services (GATS). In particular, the Mode 4 form of supply under GATS can limit the ability of professionals to enter a particular country and can restrict the intra-organizational transfer of knowledge in multinational service firms. The purpose of this paper is to investigate how MNEs attempt to overcome these barriers and transfer knowledge through their global network.

Design/methodology/approach

Using Nonaka and Takeuchi’s SECI model of knowledge transfer, the authors study the intra-organizational knowledge transfer practices of an Indian multinational service firm. Semi-structured interviews were conducted with 20 key informants involved with the organization.

Findings

The company uses global teams to transfer tacit knowledge and facilitates inpatriation through an internship program that helps the firm overcome nationality requirement that restricts the movement of their managers to other countries, which in turn limits their ability to transfer knowledge in the intra-organizational setting. The company uses the services of a not-for-profit youth organization that helps recruit interns for the program and also facilitates the relationship with the Indian Government, which provides support for this initiative by reducing barriers to entry for the interns.

Originality/value

This study takes the unique approach of studying barriers to movement of professionals and a firm’s strategic response. It identifies the pressures and barriers that companies face in the global economy and highlights the role of government agencies and other stakeholders in facilitating or restricting the transfer of knowledge within a firm’s international network. The paper articulates the implications for policy and practice, and a future research agenda.

Details

Journal of Knowledge Management, vol. 24 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

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Article

Marcellinus C. Dike and Elizabeth L. Rose

The purpose of this paper is to map the relevant studies pertaining to internationalization in the mobile telecommunications (telecom) sector, with the aims of reflecting…

Abstract

Purpose

The purpose of this paper is to map the relevant studies pertaining to internationalization in the mobile telecommunications (telecom) sector, with the aims of reflecting and categorizing what has already been studied on this topic, as a means of guiding future research.

Design/methodology/approach

The authors use the systematic literature review methodological approach, adopting the “Antecedents-Phenomenon-Consequences” theoretical framework as a guide. Consistent with this framework, they identify and categorize studies in the academic literature that have discussed the cross-border expansion of mobile telecom firms. Their review is based on 50 research publications, selected based on the relevance of their findings and their underlying arguments. The authors then categorized each piece’s findings and arguments into themes and sub-themes.

Findings

The authors find evidence that mobile network operators (MNOs) are driven into international markets by a collection of factors that can broadly be categorized as either firm-specific/country factors or the desire to capture first-mover advantages (FMAs). They also find evidence that the Uppsala stages model does not provide an appropriate explanation of MNOs’ internationalization patterns, with firms tending to skip posited stages. Market size, the regulatory environment and government policies appear to be key influences in MNOs’ choices of foreign investment locations, and despite being a driver of internationalization, FMAs often erode with the entry of competitors. MNOs tend to prefer collaborative entries over greenfield investments, especially in countries in which telecommunications infrastructure is already in place. Finally, there is no consensus with respect to whether internationality is positively associated with financial performance for MNOs.

Originality/value

This review of the literature offers value to both academia and practice, by providing both insights into what has already been studied with respect to the internationalization of mobile telecom firms and a guide for future research.

Details

Review of International Business and Strategy, vol. 27 no. 3
Type: Research Article
ISSN: 2059-6014

Keywords

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Article

Yuliansyah Yuliansyah, Hussain G. Rammal and Elizabeth Rose

The relationship between strategic choices and performance in service firms in emerging markets has remained largely under-researched. This study aims to address this…

Abstract

Purpose

The relationship between strategic choices and performance in service firms in emerging markets has remained largely under-researched. This study aims to address this issue by studying the performance of financial institutions in the context of Indonesia’s political, institutional and socio-cultural environment.

Design/methodology/approach

Using institutional theory, the authors analyzed data collected using surveys and interviews with senior managers in Indonesian financial institutions.

Findings

The authors find that the regulative and normative elements have forced organizations to incorporate the values set by the external institutional bodies. The organizations have undertaken structural isomorphism in response to culture-cognitive elements, and differentiate themselves by focusing on the provision of quality customer service and enhanced customer satisfaction.

Originality/value

The authors provide new insights by studying how the political and institutional environment and choice of strategy influences performance of the services sector in emerging economies.

Details

Journal of Asia Business Studies, vol. 10 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

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Article

Stephan Gerschewski, Valerie J. Lindsay and Elizabeth Rose

The purpose of this paper is to examine how entrepreneurial orientation (EO) is manifested in the context of born global firms. Specifically, the authors investigate the…

Abstract

Purpose

The purpose of this paper is to examine how entrepreneurial orientation (EO) is manifested in the context of born global firms. Specifically, the authors investigate the extent to which the EO dimensions of the influential Miller/Covin & Slevin scale are demonstrated in born globals. In addition, following calls in the literature, some as-yet unrecognised dimensions of EO in born globals are examined.

Design/methodology/approach

The authors use a qualitative research approach by conducting semi-structured, in-depth interviews with eight born global firms from New Zealand and Australia.

Findings

The authors find that the EO dimensions of proactiveness and innovativeness are strongly prevalent in these firms. In contrast to the extant literature, the results also indicate that these born global firms generally display a relatively low level of risk-taking. The authors find strong empirical support for two additional emerging dimensions of EO: passion and perseverance.

Originality/value

The study provides two key contributions to the area of international entrepreneurship by investigating how EO is prevalent in the context of born globals and by proposing the new dimensions of passion and perseverance.

Details

Review of International Business and Strategy, vol. 26 no. 4
Type: Research Article
ISSN: 2059-6014

Keywords

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Abstract

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International Marketing Review, vol. 30 no. 3
Type: Research Article
ISSN: 0265-1335

Content available

Abstract

Details

International Marketing Review, vol. 30 no. 3
Type: Research Article
ISSN: 0265-1335

Abstract

Details

International Marketing Review, vol. 31 no. 6
Type: Research Article
ISSN: 0265-1335

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Article

Elizabeth L. Rose and Kiyohiko Ito

The relationship between parent firms and their subsidiaries is a crucial aspect of corporate governance, and is increasingly complex in the global environment. We analyze…

Abstract

The relationship between parent firms and their subsidiaries is a crucial aspect of corporate governance, and is increasingly complex in the global environment. We analyze an organizational arrangement quite common in Japan, the corporate spinoff, focusing on the relationship between parent firms in the Japanese service sector and their spinoff subsidiaries. The level of parental ownership is negatively related to the parent firm's net income and number of subsidiaries, but positively related to its advertising expenditures. In addition, parent firms tend to have lower ownership of more profitable subsidiaries. The ownership arrangement between the parent and the subsidiary appears to be based on issues broader than direct profit maximization.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 9 no. 3
Type: Research Article
ISSN: 1355-5855

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Article

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination…

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

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Abstract

Details

The Multiple Dimensions of Institutional Complexity in International Business Research
Type: Book
ISBN: 978-1-80043-245-1

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