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Article
Publication date: 3 April 2007

Elisa F. Topper

The purpose of this paper is to introduce the value of attending the Guadalajara Book Fair and a Sister Library program.

Abstract

Purpose

The purpose of this paper is to introduce the value of attending the Guadalajara Book Fair and a Sister Library program.

Design/methodology/approach

The paper takes the form of an overview by a public library director attending an international book fair and Sister Library program.

Findings

Attending the Guadalajara Book Fair is an invaluable experience not only for the attendee but for the library that the attendee represents. Participation in a Sister Library program is a cooperative venture that is beneficial to both parties.

Originality/value

The paper highlights the value of international collection development and networking, especially the Sister Library program.

Details

New Library World, vol. 108 no. 3/4
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 27 March 2009

Elisa F. Topper

The purpose of this paper is to draw attention to the fact that there is reverse age discrimination in the field of librarianship.

Abstract

Purpose

The purpose of this paper is to draw attention to the fact that there is reverse age discrimination in the field of librarianship.

Design/methodology/approach

Literature review and commentary on this topic that is now being addressed by our younger colleagues.

Findings

Younger librarians often referred to as “baby librarians” are frustrated by their colleagues in the library workplace.

Originality/value

The value is in addressing this issue that is quickly surfacing on blogs and listservs.

Details

New Library World, vol. 110 no. 3/4
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 20 November 2009

Elisa F. Topper

The purpose of this paper is to understand the concept of self‐leadership and how it can bring personal excellence.

Abstract

Purpose

The purpose of this paper is to understand the concept of self‐leadership and how it can bring personal excellence.

Design/methodology/approach

The paper presents a literature review and comments on this timely topic.

Findings

The paper finds that if we are to be effective leaders of others, we must first be effective leaders of ourselves.

Originality/value

The value of this paper is bringing attention to this management concept to information professionals.

Details

New Library World, vol. 110 no. 11/12
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 15 May 2009

Elisa F. Topper

The purpose of this paper is to explore the impact that the recession has had on US libraries.

Abstract

Purpose

The purpose of this paper is to explore the impact that the recession has had on US libraries.

Design/methodology/approach

The paper is an overview of the literature.

Findings

The recession has had an impact not only on libraries but also related fields such as publishing.

Originality/value

The paper makes libraries aware that planning is essential in order to survive in the recession.

Details

New Library World, vol. 110 no. 5/6
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 21 November 2008

Elisa F. Topper

The death of a staff member can have an effect on all members of the library team. The purpose of the paper is to suggest how a supervisor should deal with the situation.

Abstract

Purpose

The death of a staff member can have an effect on all members of the library team. The purpose of the paper is to suggest how a supervisor should deal with the situation.

Design/methodology/approach

The paper provides real life scenarios based on the author's experiences.

Findings

The paper suggests ways on how to cope with the death of an employee.

Originality/value

No one expects to deal with the death of an employee but one should know how to deal with it should it occur.

Details

New Library World, vol. 109 no. 11/12
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 2 October 2009

Elisa F. Topper

The purpose of this paper is to draw attention to the concept of interim leadership for an organization when the administrator leaves.

Abstract

Purpose

The purpose of this paper is to draw attention to the concept of interim leadership for an organization when the administrator leaves.

Design/methodology/approach

Literature review and commentary on this topic culled from the experiences of nonprofit organizations are used in this paper.

Findings

The paper finds that by using an interim leader an organization may be able to bring on change to the organization prior to a permanent leader being hired.

Originality/value

The value of this paper is bringing to the attention of exiting leaders and their Boards, the concept that they have the responsibility of selecting a permanent administrator.

Details

New Library World, vol. 110 no. 9/10
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 9 January 2009

Elisa F. Topper

The purpose of this paper is to understand the importance of customer service training in libraries.

Abstract

Purpose

The purpose of this paper is to understand the importance of customer service training in libraries.

Design/methodology/approach

The approach takes the form of a literature review and commentary on two training programs that improve customer service.

Findings

The fish philosophy and the pickle principle are two training programs that can be used in staff development programs for library workers.

Originality/value

The value is in addressing this issue and implementing customer service training for employees, resulting in improved productivity for staff and for the library patrons.

Details

New Library World, vol. 110 no. 1/2
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 11 January 2011

Elisa F. Topper

The purpose of this paper is to examine one academic library and how the staff dealt with the aftermath of Hurricane Katrina.

Abstract

Purpose

The purpose of this paper is to examine one academic library and how the staff dealt with the aftermath of Hurricane Katrina.

Design/methodology/approach

A case study of the Tulane Recovery Center in New Orleans that was created after Hurricane Katrina in cooperation with Library Associates Companies (LAC).

Findings

Institutions may have a disaster plan outlined as to what to do in an emergency but in actuality one is never fully prepared for a natural disaster.

Originality/value

This paper examines the aftermath of Hurricane Katrina on the Howard‐Tilton Memorial Library at Tulane University and the creation of the Tulane Recovery Center, which can serve as a model for other to follow.

Details

New Library World, vol. 112 no. 1/2
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 16 January 2007

Sarah Ann Long

Aims to highlight the future of academic libraries. through discussion with David Bishop.

Abstract

Purpose

Aims to highlight the future of academic libraries. through discussion with David Bishop.

Design/methodology/approach

Personal interview with retiring University Library Director.

Findings

Academic librarians must be prepared to be flexible. It will be a vastly different job in ten to 20 years. The biggest job librarians will be facing is changing the expectations of libraries. Society will respond to libraries as they exist now and it will be a societal decision.

Originality/value

The article outlines how a major university has evolved and established a strong relevancy for students, faculty and administration.

Details

New Library World, vol. 108 no. 1/2
Type: Research Article
ISSN: 0307-4803

Keywords

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Article
Publication date: 18 September 2007

Elisa F. Topper

The employee‐supervisor's relationship is crucial to a library's success. The purpose of this paper is to explore how supervisors interpret staff traits and behaviours…

Abstract

Purpose

The employee‐supervisor's relationship is crucial to a library's success. The purpose of this paper is to explore how supervisors interpret staff traits and behaviours including the “setting up‐to‐fail syndrome.”

Design/methodology/approach

The approach is a literature review of the set‐up‐to‐fail syndrome.

Findings

Supervisors are not aware that their first impressions of an employee is formed within the first few days of employment. Labeling the employee may be setting the employee up for failure from the start. Supervisors should be aware of this syndrome.

Originality/value

The paper makes library supervisors aware of the set‐up‐to‐fail syndrome and how to alleviate this syndrome in their workplace.

1 – 10 of 19