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Primary education (PE) forms the foundation of high-quality education systems, but it is often underestimated. This paper aims to develop and empirically validate a measurement instrument to study the current stage of total quality management (TQM) implementation in PE.

This study developed a seven-dimensional and a 37-item instrument administered to education professionals at public PE institutions in Greece to determine the current stage of TQM implementation at their institution; 2,088 responses were received in total. Principal component analysis, confirmatory factor analysis and structural equation modeling were adopted to test the research instrument.

The findings supported the validity and reliability of the instrument and demonstrated that the proposed measures represent actual dimensions that can be used to explore the implementation of TQM in PE. Results also showed that the respondents rated highly the positive impact that TQM can have on their schools, although nonhuman resources have been found inadequate and problematic.

The field of TQM in PE lacks empirical evidence; this paper provides deep insight into the elements that demonstrate the perception and status of TQM implementation and can support quality implementation plans.

This study adds value to the TQM literature by developing an instrument for use in PE educational institutions and validating it in a real environment. Practitioners and researchers are thus supplied with the means to facilitate TQM practices, identify weaknesses and opportunities and contribute to social empowerment.

The purpose of this paper is to investigate perceptions of primary education (PE) teachers with respect to evaluation within the framework of Total Quality Management (TQM) and their readiness to engage in the process of quality improvement. Within this context, a relevant measurement instrument is developed and empirically validated.

The instrument developed herein included 30 items distributed across seven dimensions. It was disseminated among public PE units in Greece, yielding a substantial 2,088 responses. Several tests were performed, including principal component analysis, confirmatory factor analysis and structural equation modelling.

The findings supported the validity and reliability of the instrument, confirming that the proposed measures encapsulate actual dimensions that are most suitable for exploring evaluation perception and readiness in the context of TQM in PE. The study explored several correlations between the validated dimensions and independent variables such as gender, level of education, years of teaching experience and age. These analyses yielded additional valuable insights, enriching the depth of understanding provided by the present research.

The fields of TQM and PE lack empirical evidence. However, this study offers valuable insights into teachers’ perceptions of evaluation and broader quality improvement efforts. This can help school managers, policymakers and practitioners refine their implementation strategies for educational excellence.

To the best of the authors’ knowledge, this study is the first to focus on the examination of evaluation as a key aspect of TQM within the context of PE. Through the development and validation of a real-time measurement instrument, it bridges a significant research gap, providing practitioners and researchers with a vital tool to understand and improve educators’ evaluation perceptions, enabling targeted interventions for enhanced performance.

The purpose of this paper is to synthesize and evaluate the available literature with respect to critical success factors (CSFs) for sustainable construction (SC).

A systematic literature review (SLR) was undertaken to assist in the identification of the most pertinent papers from three publishers: Emerald, Elsevier and Wiley. The literature findings were assessed and presented relative to publication, author and contents as determined by review.

The SLR was conducted using a number of search criteria. A final set of 31 publications were detected for further examination. The characteristics in terms of publications, authors and contents of the extracted publication set were examined and discussed. A total of 35 factors were identified, distributed in five research categories. The frequency of the extracted factors within the publication set was investigated and enabled valuable quantitative and qualitative observations of current trends for SC. Interestingly, all research categories were represented in the top-counted factors, demonstrating a holistic perception of SC. Given the publication set, in most aspects, the research area examined seems to demonstrate features of an emerging field, which is not yet well established.

SLR cannot ensure that all pertinent publications were identified, because it was tailored to a number of search criteria, although certain actions were taken to moderate this limitation. However, the outcome adequately identifies trends and offers valuable information and knowledge for SC and its successful implementation.

The present study presents a broad list of factors for SC, integrated from a variety of disciplines and stakeholders. The findings, therefore, provide a valuable reference for both construction professionals and practitioners attempting to implement SC. Furthermore, the list can be of use to academic scholars for further empirical work and basis for future research.

Primary and secondary education (P&SE) is fundamentally important for achieving a high-quality education system. P&SE delivers more extensive social returns than higher education and is perhaps the most important locus where core values are established and the foundation for educational super-systems. The purpose of this paper is to develop a structured approach for the implementation of total quality management (TQM) in P&SE and validate it empirically.

A 7-dimensioned and a 66-itemed instrument was developed and administered to education professionals at Greek P&SE institutions to measure TQM implementation at present and its potential for the future. The measures were tested for validity and reliability.

The findings confirmed that the instrument developed is both valid and reliable. The factors of TQM identified for P&SE were leadership, student focus, continuous improvement, process control and involvement, education and training, measurement and evaluation, and change management.

P&SE institutions can employ the instrument developed to guide their implementation of TQM practices. Researchers and practitioners can use it to build models to relate facilitating practices to quality performance while enhancing social empowerment and contributing to economic growth, particularly at times of economic difficulty.

The present study adds value to the existing literature by investigating the unexplored field of TQM in P&SE at a time of economic downturn by offering researchers and practitioners a starting point to identify areas that require further support and improvement or have potential efficiency gain.

The purpose of this paper is to investigate the motives for obtaining an ISO 9000-certified quality management system in small and medium enterprises (SMEs) and whether such motives differ between large companies and SMEs.

This study employed a qualitative approach, using multiple case studies. The primary research consisted of interviews with top and middle managers in four organizations and was complemented with direct observation and documental analysis.

The research findings confirmed the existing literature. The most common motivations for certification came from external pressure such as customer demand and ability to participate in public tender. It therefore validates that the classification of motives adopted for large companies is also appropriate for SMEs. The research also brought to light one implication of ISO certification that has escaped mention in the literature, namely, the distinction between primary and secondary motives. That is, companies driven by externally-driven motives to pursue ISO 9000 certification appreciated other benefits once they realized the full potential of the standard, leading to additional motivations.

The study was restricted to a single region of Greece and a single sector, food and beverage industry. This study may provide key insight for managers to understand and appropriately evaluate motives for ISO 9000 certification and to save them from misinterpretation and hasty conclusions.

Because the data gathered were longitudinal, this study offered a deep understanding of the true motives for ISO 9000 certification.

The purpose of this paper is to respond to the increasing demands that education currently faces and develop a structured approach for the implementation of lean thinking (LT) in primary and secondary education (P&SE) and empirically validated it.

An extended literature review was conducted of studies on LT in education, service and manufacturing, in which a preliminary list was formed of LT dimensions, which were subsequently reviewed by a focus group. An instrument was generated, which was distributed to 1,400 education professionals, and 394 replies were received. The measures were tested for validity and reliability. After the first round of analyses, measures were tested further to strengthen the proposed instrument.

The findings confirmed that the instrument developed is both valid and reliable and that the proposed measures consist actual dimensions of LT in P&SE. A number of success factors that would be required for LT initiatives to be implemented effectively within the P&SE context in a holistic perspective were revealed.

Although a number of studies have been developed on LT in the manufacturing or service sector, its implementation in education and particularly in P&SE remains scant. The instrument developed provides sufficient knowledge of which are the most important dimensions to consider when pondering LT in education.

While LT has been the subject of previous research in education, this study represented the first look at lean in P&SE and was the first of its kind to develop and validate in a real environment a lean implementation instrument for use in educational institutions. Researchers and practitioners can use the proposed instrument to build models of facilitating practices to improve performance while contributing to economic growth and enhancing social empowerment.

The purpose of this paper is to explore the association between ISO 9000 certification and business performance for small-to-medium enterprises in the food and beverage (F&B) industry.

The research employed a qualitative approach based on case studies to investigate in depth how companies perceive ISO 9001. More specifically, four enterprises were examined, and a total of 26 semi-structured in-depth interviews were conducted with top and middle managers from the companies. Questions were validated by experts and through pilot interviews. In total, 45 documents of a broad range related to the quality management system were examined. Personal observation and non-structured consultation with personnel were also used to evaluate the possible impacts and livelihood outcomes.

Research findings showed that the certified companies in the F&B industry gain a number of both internal and external benefits, including: quality awareness, increased productivity, increased personnel participation and efficiency, improved image and penetration into new markets. Regarding the financial benefits of certification, the findings are not as convincing, as one company reported no financial benefits, and the rest reported that financial benefits are indirect and intangible. Conclusively, it can be said that SMEs that wish to pursue certification should certainly expect benefits.

Although many studies have concentrated on analyzing the impact of the implementation of ISO 9001 certification, there is still a clear need for research in specific sectors. Practicing managers and researchers will be able to examine findings in order to evaluate benefits and weaknesses from certification, thereby identifying and acting before and after certification.

Although the F&B industry has shown a great preference for the ISO 9000 standard and has adopted it extensively, scant empirical evidence has been recorded on the subject. This paper contributes to a better understanding of the benefits for implementing the ISO 9001 certification and to the analysis of its application to the ever-important F&B industry in Greece, a country whose economy is particularly supported by SMEs and has been severely hit by the economic crisis. Researchers will therefore further their knowledge, understand benefits but also acknowledge weaknesses.

The aim of the present study is to contribute to the discussion introducing the concept of social capital as a significant parameter influencing students' perceptions concerning greening initiatives in HEIs.

A theoretical analysis is presented concerning the possible links of social capital components with students' perceptions on environmental management initiatives. Furthermore, the results of an empirical study are presented exploring these issues from the perspective of students, both through quantitative and qualitative social research methods.

The empirical study reveals that students' social capital is connected with their perceptions for the environmental management of the university.

The paper underlines the importance of examining and taking into consideration social factors prior to the implementation of environmental management initiatives in HEIs, in order to increase their effectiveness.

The paper is a first attempt to empirically explore the influence of students' social capital on their perceptions for environmental management initiatives in higher education institutions.

The purpose of this paper is to examine the topic of sustainable construction and provide an adequate discussion of the current thinking. Achieving a balance between economic, social and ecological aims is a challenge. Managing and implementing sustainability requires the commitment of all stakeholders and new ways of working, thinking and learning.

The methodology of this study consists of a literature review in the research field of sustainable construction and its associated impacts upon the climate, waste production and energy, materials and water usage. The aim is not to provide an in-depth, detailed analysis of specific processes and cases in the construction sector, but to present the need for rethinking sustainable construction in comprehensive terms.

The paper provides insights about the importance of sustainable construction. It suggests that all stakeholders at all stages should commit to sustainability to enable change in perception to start with.

Further investigation on methods and techniques and interviews to construction companies will suggest a consistent framework for implementation “real-time”.

The paper highlights the importance of a coordinated supply chain action in the construction sector and emphasizes the need for construction companies to train and invest in resource- efficient building methods and practices. This will manage the balance between stability and change.

This paper demonstrates the need to study further how resources efficiency can be adopted in the construction sector to further enable sustainability.