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Article
Publication date: 13 April 2015

Elena Borin and Fabio Donato

The purpose of this paper is to explore the consistence of an ecosystem framework within the cultural sector and investigate the potential role of intellectual capital…

Abstract

Purpose

The purpose of this paper is to explore the consistence of an ecosystem framework within the cultural sector and investigate the potential role of intellectual capital (IC) in cultural ecosystems.

Design/methodology/approach

The paper presents the results of an empirical research carried out within a specific Italian area, the Po Delta. It was based on sound theoretical analysis and group interviews focusing on three main discussion topics.

Findings

The research validated the consistence of ecosystem frameworks in relation to the cultural sector and the key role played by IC in their design, creation and implementation. It also highlighted the idea that this perspective is part of a broader rethinking process of the cultural field.

Research limitations/implications

The research was carried out within a specific geographical area. The results, however, indicate the need for further research on the potential of IC in cultural ecosystems, in light of both a comparative and international perspective.

Practical implications

The research highlights the emergence of new frameworks and highlights the role of IC in new governance models in the cultural sector.

Social implications

The analysis underlines the need for new governance systems based on a bottom-up approach, multi-level and multi-stakeholder frameworks, and potentially bringing important societal changes.

Originality/value

The concept of IC ecosystems remains a relatively unexplored field within the cultural sector. This paper could make a valuable contribution to the debate on new governance systems in this field.

Details

Journal of Intellectual Capital, vol. 16 no. 2
Type: Research Article
ISSN: 1469-1930

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Book part
Publication date: 11 November 2014

Francesco Badia, Elena Borin and Fabio Donato

The purpose of this article is to explore the concept of co-governance and its implications on public value, with particular reference to local authorities in the Italian context.

Abstract

Purpose

The purpose of this article is to explore the concept of co-governance and its implications on public value, with particular reference to local authorities in the Italian context.

Design/methodology/approach

The research aim is pursued by means of a literature review and an empirical research. The empirical research is developed through a questionnaire, sent to the 119 municipalities of the Italian provincial capitals. The overall response rate was 41.18% (49 responses).

Findings

In Italian local authorities the process of increasing citizens’ participation and citizens’ involvement as co-producers of public value by means of co-governance and participatory governance tools is still ongoing. More than 50% of the local authorities of the research sample have introduced co-governance or participatory governance tools and activities but they are still facing problems in implementing them.

In general, the level of citizens’ participation seems not to be fully developed.

Research limitations/implications

The empirical part of the research focuses only on the application of co-governance and participatory governance tools in the Italian context, therefore the main limitation lies in the difficulties of extending their application to the international context. In addition, the questionnaire was designed only for medium- to large-sized local authorities. Thus, the research does not consider the possible implications for small municipalities.

Practical implications

This article considers some of the possible difficulties of implementation of co-governance and participatory governance tools.

Social implications

This article highlights the link between the creation of public value and the adoption of public policies based on citizens’ involvement and consultation.

Originality/value

This article underlines the link between public value creation and co-governance. It also offers a broad empirical survey on the presence of co-governance and participatory governance tools and activities in the Italian context; this topic was not examined in prior studies.

Details

Public Value Management, Measurement and Reporting
Type: Book
ISBN: 978-1-78441-011-7

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Book part
Publication date: 11 November 2014

Abstract

Details

Public Value Management, Measurement and Reporting
Type: Book
ISBN: 978-1-78441-011-7

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Article
Publication date: 13 April 2015

John Dumay, James Guthrie and Pina Puntillo

The purpose of this paper is to present a structured literature review of the public sector intellectual capital (IC) literature. It is, in part, motivated by a recent…

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2492

Abstract

Purpose

The purpose of this paper is to present a structured literature review of the public sector intellectual capital (IC) literature. It is, in part, motivated by a recent review of the IC literature by Guthrie et al. (2012, p. 74), who found that the public sector is one of the least addressed areas of IC research.

Design/methodology/approach

This paper presents a structured literature review of public sector IC articles that is as up to date as possible. The authors use and update the dataset from Guthrie et al. (2012) to include another five plus years of data, including seven articles appearing in this special issue.

Findings

The public sector IC has a primary research focus on central government and central government agencies, education (especially universities), Europe (especially Italy and Spain) and empirical research using case studies mainly investigating management control and strategy. It appears public sector IC researchers are firmly entrenched in performative third-stage research, investigating “how” IC works in organisations rather than offering normative solutions.

Research limitations/implications

Three areas offered as a way of forwarding public sector IC research. First, there is a need to expand public sector IC research from beyond the confines of education (university) research. There is also an opportunity for a study to synthesise the findings. Second, there is also a need for more longitudinal research in public sector IC because IC is not an event, but a journey. Third, there is an opportunity for researchers to undertake empirical research with organisations to develop and test IC frameworks and models in specific public sector contexts.

Practical implications

The authors call for researchers to consider helping public sector practitioners implement IC frameworks and models through interventionist research. In keeping with the performative third-stage IC research agenda, interventionist research makes it possible for academic researchers to act as a catalyst for implementing IC frameworks and models in practice.

Originality/value

This paper is a must read for IC researchers wanting to embark on public sector research. The paper outlines how public sector IC research has developed, offers critique and outlines future opportunities for research that has potential impact, rather than concentrating on already well-researched contexts.

Details

Journal of Intellectual Capital, vol. 16 no. 2
Type: Research Article
ISSN: 1469-1930

Keywords

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Article
Publication date: 13 April 2015

Emidia Vagnoni and Chiara Oppi

The purpose of this paper is to report on an action research project carried out in an Italian university hospital that was facing a strategic challenge. The role of…

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1314

Abstract

Purpose

The purpose of this paper is to report on an action research project carried out in an Italian university hospital that was facing a strategic challenge. The role of intellectual capital (IC) for university hospital strategic management is discussed after developing and applying an IC framework to enhance the visualisation of strategic IC elements.

Design/methodology/approach

An action research process has been applied in the studied setting based on Susman and Evered’s (1978) definition of the engaged research cycle.

Findings

The action research process allowed a gap between theory and practice to be bridged; the strategic control process resulted supported by new measures; a different approach to strategy management was launched, and other organisations perceived the relevance of the IC representation and wished to import it.

Research limitations/implications

Research limitations are related to those recognised for the interventionist research approach.

Practical implications

The paper contributes to the improvement of managerial and accounting technologies for practitioners managing university hospitals and discusses a university hospital’s strategic goals.

Originality/value

The paper represents a methodological contribution related to the interventionist research stream of literature, and enriches the limited studies focused on IC in health care organisations. Furthermore, the paper enables appreciation of the role of academics in the convergence of theory and practice.

Details

Journal of Intellectual Capital, vol. 16 no. 2
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 17 April 2009

M. Paloma Sánchez, Susana Elena and Rocío Castrillo

The purpose of this paper is to analyse the increasing attention to universities and research organizations at political level and the growing implementation in these…

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2239

Abstract

Purpose

The purpose of this paper is to analyse the increasing attention to universities and research organizations at political level and the growing implementation in these institutions of intellectual capital (IC) management and reporting mechanisms, traditionally used by private companies. The objective of the paper is twofold. On one hand, to present an IC report specially designed for universities, suggesting a battery of indicators for resources related to research activity, and, on the other hand, to move one step forward and discuss current challenges in relation to establishing standards for universities to manage and report on their IC and the difficulties in capturing the process dynamics.

Design/methodology/approach

The paper reviews recent literature both on conceptual issues and experiences in relation to IC. The Austrian IC report, the observatory of European university exercise and some recent experiences of the Madrid regional government concerning Madrid universities are analysed. Both theory and practice contribute to the development of an IC reporting and management model for universities.

Findings

A model for reporting and managing IC resources in universities and research organisations is suggested. IC dynamics are discussed and current shortcomings of IC analysis presented. The latter points may define the research agenda in the field.

Originality/value

Available experiences are used to discuss possibilities and difficulties in showing the dynamics of higher education institutions by means of an IC report.

Details

Journal of Intellectual Capital, vol. 10 no. 2
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 8 January 2018

Giustina Secundo, Maurizio Massaro, John Dumay and Carlo Bagnoli

The purpose of this paper is to present a case study of a university that uses a collective intelligence approach for managing its intellectual capital (IC). Specifically…

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1210

Abstract

Purpose

The purpose of this paper is to present a case study of a university that uses a collective intelligence approach for managing its intellectual capital (IC). Specifically, the authors investigate how one of Europe’s oldest business schools, Ca’ Foscari University of Venice (Italy), manages IC through stakeholder engagement to achieve academia’s third mission so contributing to social and economic development.

Design/methodology/approach

Data are collected through semi-structured interviews and Ca’ Foscari University’s strategic plan. Secundo et al.’s (2016) collective intelligence framework is used to analyse the data. Alvesson and Deetz’s (2000, pp. 19-20) critical management tasks – insight, critique and transformative redefinition – are adopted to frame and discuss the results.

Findings

On the assumption that a university is a collective intelligence system, the findings demonstrate that IC management needs to change to incorporate an ecosystem perspective, reflecting the fourth stage of IC research. The IC management at the university incorporates its core goal (what), the collective involvement of internal and external stakeholders to achieve the goal (who), the motivations behind the achievement of the goal (why) and, finally, the processes activated inside the university (how) and indicators to assess value creation.

Research limitations/implications

A new perspective for managing IC in universities that adopts a collective intelligence approach is further developed. Contributions to the fourth stage of IC research – IC in an ecosystem – are highlighted that expand the concept of IC value creation beyond universities into wider society.

Practical implications

Two key consequences of this case study are that more stakeholders have become involved in IC management and that IC management requires critical rethinking, given the universities’ evolving role.

Originality/value

This paper brings together issues that are usually dealt with in separate domains of the literature: IC management and collective intelligence in the university setting.

Details

Journal of Intellectual Capital, vol. 19 no. 1
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 10 July 2017

Giustina Secundo, Christle De Beer, Cornelius S.L. Schutte and Giuseppina Passiante

Universities concerned with third mission activities are engines that increase regional competitiveness since their primary role in the knowledge-based economy is to…

Abstract

Purpose

Universities concerned with third mission activities are engines that increase regional competitiveness since their primary role in the knowledge-based economy is to stimulate innovation by transferring new knowledge and technologies to industry and society. The purpose of this paper is to show how IC can be mobilized by university technology transfer offices (TTOs) due to the correlation between efficient university technology transfer and intellectual capital (IC), thus contributing to the third stage of IC research.

Design/methodology/approach

The application of the Maturity Model developed by Secundo et al. (2016) is expanded by collecting data from 18 universities in the European countries to illustrate how IC can be used as a strategy and solution to the barriers faced by TTOs.

Findings

TTOs with increased access to and utilization of IC tend to have higher maturity levels. This new application of the Maturity Model, proves that IC can be utilized to manage and improve the efficiency of TTOs.

Research limitations/implications

An indication of the level of access that TTOs have to university IC is given leading to recommendations to improve university technology transfer. Future research should include a wider sample of universities to increase the validation of the Maturity Model and to prove it as a suitable and strategic approach for IC management at TTOs.

Practical implications

Knowing which IC components are essential for the efficiency of TTOs, and which IC needs greater utilization, will provide insights into policy and practical interventions to improve their efficiency, resulting in increasing universities’ competitiveness.

Originality/value

A new approach and perspective on utilizing IC to improve university technology transfer to contribute to the third stage of IC research calling for more practice-oriented research.

Details

Journal of Intellectual Capital, vol. 18 no. 3
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 8 January 2018

Marco Bisogno, John Dumay, Francesca Manes Rossi and Paolo Tartaglia Polcini

It is important to have a literature review to open any special issue as a way of introducing the state-of-the-art topics and link past research with the papers appearing…

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1030

Abstract

Purpose

It is important to have a literature review to open any special issue as a way of introducing the state-of-the-art topics and link past research with the papers appearing in this special issue on IC in education. The paper aims to discuss this issue.

Design/methodology/approach

This research uses the structured literature to investigate the state-of-the-art and future directions of IC literature in education. In total, 47 articles are explored including nine from this special issue.

Findings

IC in education research is concentrated in Europe and mainly addresses IC in universities. Additionally, current IC research is progressing by examining IC practices inside universities using a third-stage IC approach, with new research also concentrating on third-mission outcomes, thus there is scope to continue IC and education research beyond universities. IC in education can also expand into fifth stage IC research, which abandons the boundaries of the educational institution and concentrate on the impact of IC and education on multiple stakeholders.

Research limitations/implications

Current IC in education research is too narrow and mainly investigates IC in European contexts using case study methodology. However, there is ample scope to widen research that develops new frameworks in different educational and country contexts using a wider range of research methodologies. IC in education needs to expand its boundaries so it does not lose its relevance, and thus be able to contribute to wider policy debates.

Originality/value

This paper presents the current state-of-the-art structured literature review of the articles investigating IC in education.

Details

Journal of Intellectual Capital, vol. 19 no. 1
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 11 April 2016

Giustina Secundo, John Dumay, Giovanni Schiuma and Giuseppina Passiante

– The purpose of this paper is to provide a new framework for managing intellectual capital (IC) inside a university considering the collective intelligence perspective.

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1942

Abstract

Purpose

The purpose of this paper is to provide a new framework for managing intellectual capital (IC) inside a university considering the collective intelligence perspective.

Design/methodology/approach

The research method uses the fourth stage of IC research and adopts the collective intelligence approach. The underlying assumption behind the framework is to consider the university as a collective intelligence system in which the tangible and intellectual assets are coordinated towards the achievement of strategic goals.

Findings

The conceptual framework for IC management harnesses the power of IC, collectively created by the engagement of multiple stakeholders inside the university network. The main components are the final goal of a university (what); the collective human capital to achieve the goal (who); the processes activated inside the university (how); and finally the motivations behind the achievement of the goal (why).

Research limitations/implications

The research is exploratory and the framework offers opportunities for refinement. Future research is needed to verify the application of the framework to other organisations in the public sector intended as collective intelligence systems. A new perspective for managing IC in universities adopting the collective intelligence approach is developed. Contribution to the fourth stage (ecosystem) of IC research is highlighted, expanding the concept of IC value creation beyond the university into wider society.

Practical implications

The framework can be used to manage IC strategically in all the systems interpreted as collective intelligence systems in which the role of IC creation from multiple actors is relevant. This makes possible the understanding of how IC helps create value for the society and the region in which the university operates.

Originality/value

The originality of the paper is in bringing together issues usually dealt within the literature in separate domains, such as IC management and collective intelligence perspective. The concept of collective intelligence remains an unexplored field in relation to IC management in the public sector. The collective intelligence approach provides a novel contribution to managing IC and is intended to inspire future research.

Details

Journal of Intellectual Capital, vol. 17 no. 2
Type: Research Article
ISSN: 1469-1930

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