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The purpose of this paper is to develop a model of “electronic social entrepreneurship” by integrating social entrepreneurship and information and communication technology to enhance social enterprise effectiveness. Social enterprise has recently emerged as a contemporary form of enterprise to achieve sustainable social order. Thus, besides building economic value, a primary goal of these enterprises is to create superior social value. Although, a considerable number of studies exist on social enterprise, the literature is still lacking in the discussion on electronic social entrepreneurship.

This study adopted inductive qualitative approach in which in-depth, semistructured interviews were conducted from 32 owners/managers/CEOs of registered social enterprises.

The analysis of interviews by qualified researchers resulted in the identification of four key themes. These themes included information and communication technology, information and communication technology–based innovation, environmental complexity and social value creation. Frequencies of all the identified themes were calculated, and based on these themes, literature review was conducted to find out the relationships between these themes and to introduce a model of electronic social entrepreneurship.

The model developed could be used by social enterprises for achieving higher social and economic returns.

Based on interviews and literature review, a unique model for electronic social entrepreneurship is developed.

The purpose of this study is to explore organizational social media capability in business-to-business (B2B) marketing, by focusing on what social media capability is in a B2B marketing context and how it is developed in firms engaged in B2B marketing.

This is a thematic literature review, drawing on both B2B marketing and Information Systems literature. In total, 112 academic articles from nine journals were identified and analyzed. The findings were synthesized and compiled to provide answers to the predefined research questions.

The results suggest that organizational social media capability is dependent on a deep understanding of a firm’s technological capability, i.e. recognizing the key features and categories of social media and dynamically upgrading the recognition in response to the environmental change. A four-level Social Media Capability Maturity Model (technological, operational, managed and strategic level) that collectively transfers social media’s technological capability to dynamic organizational capability is proposed.

This study contributes to an understanding of the use of social media in the context of B2B marketing from an organizational dynamic capability perspective. The model is particularly relevant to organizations that have adopted or plan to adopt a B2B social media strategy and is relevant for B2B researchers who are interested in social media research.

This study aims to focus on a key unanswered question about how digitalization and the knowledge processes it enables affect firms’ strategies in the international arena.

The authors conduct a systematic literature review of relevant theoretical and empirical studies covering over 20 years of research (from 2000 to 2023) and including 73 journal papers.

This review allows us to highlight a relationship between firms’ international strategies and the knowledge processes enabled by applying digital technologies. Specifically, the authors discuss the characteristics of patterns of knowledge flows and knowledge processes (their origin, the type of knowledge they carry on and their directionality) as determinants for the emergence of diverse international strategies embraced by single firms or by populations of firms within ecosystems, networks, global value chains or alliances.

Despite digital technologies constituting important antecedents and critical factors for the internationalization process, and international businesses in general, and operating cross borders implies the enactment of highly knowledge-intensive processes, current literature still fails to provide a holistic picture of how firms strategically use what they know and seek out what they do not know in the international environment, using the affordances of digital technologies.

Social entrepreneurship is gaining increased attention from academia and practitioners worldwide. Owing to its financing challenges, academic pedagogies are seeking methods to strengthen the social financing dimension of this emerging discipline. This paper bridges the gap in social entrepreneurship education by portraying diverse perspectives on this topic from multiple actors in two cross-cultural contexts.

A qualitative case analysis was conducted to explore financing aspects of social entrepreneurship in France and the United States. The authors interviewed academicians and practitioners to learn about their current experiments and thoughts on integrating finance into the curriculum for social entrepreneurship.

The authors found multiple facets of the social entrepreneurship finance construct, focused not only on specific financial skills but also on a general approach to venture designs. Multidisciplinary knowledge is sought not just on the topic of finance but also in other disciplines that can broaden its scope of financing to a larger investor domain. While in France, this came out as a need for integrating the financial communication skills to personify the social value creation process; in the US, it was pointed out as the need for having a contractual knowledge to differentiate investment opportunities and comprehend their risks levels.

By bringing perspectives from multiple actors who have had experience in social entrepreneurship financing in regions with the fastest development, this paper is seminal in bridging the financing skill gaps that exist in social entrepreneurship discipline. The main theoretical contribution of this article concerns the skills, financial and otherwise that are useful in social finance.

Singles' Day (SD) in China is the world's biggest online shopping event while consumer dissatisfaction is also on the rise. Both theory and practice need sharper insights to foster consumer satisfaction, but such knowledge remains sparse in the literature. The current study addresses this void by assessing the effects of online and offline retail service features on consumer satisfaction with SD.

A two-phase survey was implemented before and after the SD online shopping holiday, with 594 participants in China. Respondents were randomly selected from unique proprietary databases of merchants in the top-five online product categories in China.

The findings show that information quality, product quality and savings improve, but product return worsens, customer satisfaction with the online shopping holiday. However, good after-sale service can ease the product return process thereby boosting customer satisfaction.

This paper addresses a research void by studying effectiveness of retail service features on consumer satisfaction with online shopping festivals.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

The purpose of this article is to contribute to our stock of knowledge about who uses networks, how they are used, and what contribution the networks make to advancing the scientific enterprise. Between 1985 and 1990, the Survey of Income and Program Participation (SIPP) ACCESS data facility at the University of Wisconsin‐Madison provided social scientists in the United States and elsewhere with access through the electronic networks to complex and dynamic statistical data; the 1984 SIPP is a longitudinal panel survey designed to examine economic well‐being in the United States. This article describes the conceptual framework and design of SIPP ACCESS; examines how network users communicated with the SIPP ACCESS project staff about the SIPP data; and evaluates one outcome derived from the communications, the improvement of the quality of the SIPP data. The direct and indirect benefits to social scientists of electronic networks are discussed. The author concludes with a series of policy recommendations that link the assessment of our inadequate knowledge base for evaluating how electronic networks advance the scientific enterprise and the SIPP ACCESS research network experience to the policy initiatives of the High Performance Computing Act of 1991 (P.L. 102–194) and the related extensive recommendations embodied in Grand Challenges 1993 High Performance Computing and Communications (The FY 1993 U.S. Research and Development Program).

Enterprise social media can be the organizational transactive memory in which the knowledge dialogue provides users with the metaknowledge to support knowledge transfer. The purpose of this study is to examine a mediation model to show how perceived critical mass, openness and affiliation climate affect organizational knowledge transfer through the mediation of improving the metaknowledge of who knows what and whom.

To test the mediation model and corresponding hypotheses, this study employs structural equation modeling analysis using 264 valid questionnaires.

The study found the two mediators fully explained the effects of the three preconditions on knowledge transfer.

These results help us to better understand the benefits of enterprise social media and the functions of transactive memory in organizations.

Internet + and Electronic Business in China is a comprehensive resource that provides insight and analysis into E-commerce in China and how it has revolutionized and continues to revolutionize business and society. Split into four distinct sections, the book first lays out the theoretical foundations and fundamental concepts of E-Business before moving on to look at internet+ innovation models and their applications in different industries such as agriculture, finance and commerce. The book then provides a comprehensive analysis of E-business platforms and their applications in China before finishing with four comprehensive case studies of major E-business projects, providing readers with successful examples of implementing E-Business entrepreneurship projects.

Internet + and Electronic Business in China is a comprehensive resource that provides insights and analysis into how E-commerce has revolutionized and continues to revolutionize business and society in China.

To identify the challenges faced by UK social enterprises in their attempts to develop the kind of support needed to achieve their social, economic and environmental objectives.

The history of social enterprise development in the UK is traced, focusing on some of the key problems of definition and complexity within the social enterprise sector. Examines some of the current problems facing social enterprises in terms of the provision of business support. Reports the results of a survey of 28 key informants working in 30 social enterprises (20 drawn from Triodos Bank’s client list, 10 non‐Tiodos Bank clients) to gather data relating to: business profile; technical profile; business support; evaluation of business support; and the role of social businesses in the UK and the quality and level of support available to the sector. Includes results for five organizations from two specific industry sectors for more detailed research (electrical and electronic waste refurbishment sector, care sector).

The results indicated that the current needs of social enterprises are not being met by the current provision for such organizations since such provision fails to address the strategic tension that exists between social and business purpose. Concludes with recommendation for providers of business support and advice to the social enterprise sector.

The sample was skewed towards organic related businesses (farming, wholesale/retailing of organic products) and fewer care‐related businesses than anticipated from national statistics were included.

Provides important results based on research commissioned by Triodos Bank, an ethical and social bank that lends to social enterprises across the UK.