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Article

Mei Han and Arturo Z. Vasquez

The widespread use of information and communication technologies enables consumers to obtain and share information whenever they feel the urge. With the advent of review…

Abstract

Purpose

The widespread use of information and communication technologies enables consumers to obtain and share information whenever they feel the urge. With the advent of review websites and forums, companies and business owners may find themselves victims of consumer cyber aggression, which can hurt a company badly. This study aims to explore why consumers would engage in cyber aggression against companies, and to that end, it examines consumers’ ethical orientation and other possible drivers of cyber aggression.

Design/methodology/approach

To examine how ethical orientation affects consumers’ intention to engage in cyber aggression, a scenario-based 2 × 2 (deontological: moral/immoral × teleological: good result/bad result) between-subject experimental design is used. Moreover, 26 possible drivers in related literature are identified and included in a questionnaire administered to 226 college students.

Findings

The results show that adult consumers’ deontological and teleological evaluations significantly affect their ethical judgment about engaging in cyber aggression, which further impacts their intention to perpetrate an act of cyber aggression. Moreover, the study identifies six factors contributing to cyber aggression engagement as follows: personal aggressiveness, ease of perpetration, internet negativity, personal gains, helping the company and recreation.

Originality/value

Cyber aggression is generally viewed as interpersonal violence among adolescents. This study views cyber aggression from a different perspective and it is one of the few studies to look at adult consumers’ motivations to engage in cyber aggression against companies. The findings of this study can help firms understand why their customers attack them online, and understanding that will enable businesses to formulate more effective responses to attacks.

Details

Journal of Information, Communication and Ethics in Society, vol. 18 no. 2
Type: Research Article
ISSN: 1477-996X

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Book part

Jeffrey Sprague and Vicki Nishioka

Of the many serious challenges confronting schools today, bullying and harassment perhaps pose the most deleterious and persistent long-term outcomes for students. The…

Abstract

Of the many serious challenges confronting schools today, bullying and harassment perhaps pose the most deleterious and persistent long-term outcomes for students. The effects of bullying are not limited to the students targeted by these behaviors, but also negatively affect the bullies and bystanders who witness the events. An array of factors influence, or even perpetuate, school bullying. The factors are related to individual characteristics of the students, social relationships in school, family support, neighborhood influences, and community systems. In this chapter, we describe the effects of bullying and harassment and, provide a current perspective of the magnitude of the problem. We also discuss effective responses to bullying and harassment in schools and approaches for prevention. School-wide implementation of programs is highlighted.

Details

Classroom Behavior, Contexts, and Interventions
Type: Book
ISBN: 978-1-78052-972-1

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Article

Sohni Siddiqui, Anjum Bano Kazmi and Zahid Ahmed

Aggression is an undesirable behavior that assaults traditions norms, morals and standards of ethics practiced in society. To address the scarceness of identification…

Abstract

Purpose

Aggression is an undesirable behavior that assaults traditions norms, morals and standards of ethics practiced in society. To address the scarceness of identification tools and for evidence-based interventions in Pakistan, the purpose of this study is to determine the extent to which aggression is prevalent in Pakistan’s people by newly developed self-reported questionnaires in the Urdu language designed after reviewing the cultural and social perspectives of the society.

Design/methodology/approach

The research design was based on principles of scale development followed by exploratory and confirmatory factor analysis. A subject matter expert panel technique was adopted where educationists from diversified backgrounds helped to generate items and to establish content validity.

Findings

The three-factor construct has been supported by factor analysis. These analyzes identified aggression measures in terms of direct aggression, displaced aggression and indirect aggression. The model has established inner consistency, reliability and validity. Furthermore, the impact of age and gender on different forms of aggression was explored and discussed.

Originality/value

Aggression is a distinctive trait of many psychiatric disturbances. To undertake the dearth of identification tools and for evidence-based interventions in Pakistan, it was necessary to develop a tool for identification to address aggression issues among common people. This research is devised to develop a self-reported questionnaire in the Urdu language keeping cultural and social perspectives of society.

Details

Journal of Aggression, Conflict and Peace Research, vol. 13 no. 1
Type: Research Article
ISSN: 1759-6599

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Book part

Linda M. Waldron

To analyze the emergence of cyberbullying in the news and to unveil the extent to which this new social problem is being constructed as a moral panic.

Abstract

Purpose

To analyze the emergence of cyberbullying in the news and to unveil the extent to which this new social problem is being constructed as a moral panic.

Design/methodology/approach

Ethnographic content analysis is conducted on a sample of 477 local and national newspaper articles published from 2004 to 2011. Goode and Ben-Yehuda’s five criteria of a moral panic – consensus, concern, hostility, disproportionality, and volatility – are used as a lens to analyze how this issue emerged in U.S. culture.

Findings

News coverage of this issue erupted within a very short time period, drawing important attention to a previously unknown social problem facing youth. Yet in the construction of cyberbullying as a new threat to social order, the news coverage sometimes inflates the magnitude and severity of the problem. In doing so, the media work to misrepresent, misinform, and oversimplify what is a more complicated and perhaps not yet fully understood issue among youth today.

Originality/value

Electronic aggression is something that is of growing concern to children, parents, educators, and policymakers. Evidence has begun to show that its effects may be as harmful as face-to-face bullying. Since the media play a vital role in the designation of certain issues as worthy of the public’s attention, it is pertinent that this information is presented in an accurate fashion, rather than simply promoting a moral panic around the topic.

Research limitations/implications

Future research should move beyond print media to examine how TV, popular culture, and social media sites construct this problem. This should include research on the public’s understanding and interpretation of these mediated forms of communication.

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78350-629-3

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Book part

Jessica Niblack and Jodie L. Hertzog

Despite growing attention to the prevalence and consequences of cyberbullying within the social sciences, research on cyber-bystander reactions has been largely…

Abstract

Purpose

Despite growing attention to the prevalence and consequences of cyberbullying within the social sciences, research on cyber-bystander reactions has been largely overlooked. Drawing from Latane and Darley’s (1970) bystander engagement model, the current study sought to fill this gap by exploring how common it is for adolescents to encounter cyberbullying on social networking sites (SNS), how youth react to the cyberbullying witnessed on SNS, and most importantly to uncover factors that may be related to two potential bystander trajectories on SNS, namely traditional bystanding and prosocial bystander engagement.

Methodology/approach

Data was drawn from the 2011 Pew Research Center’s Internet and American Life Project (Princeton Survey Research Associates International, 2011). The secondary analysis was restricted to only adolescents who ranged in age from 12 to 17. Grounded in existing research on face-to-face bystander behaviors, two Ordinary Least Squares regression models were run testing which independent variables (age, gender, frequency of SNS use, perceived peer norms, and prior cyberbully victimization) were related to traditional and to prosocial bystander behavior online.

Findings

Approximately 88% of youth reported they’ve witnessed a cyberbullying exchange on an SNS. Among these witnesses, the majority reported engaging in both prosocial (62%) and traditional (74%) bystander practices. Based on the regression analyses, a key factor for bystander practice online appears to be observed peer behavior.

Originality/value

The findings from this research provide an initial exploration into cyber-bystander behavior, with potential implications for both future research directions and cyberbully prevention programming.

Details

Technology and Youth: Growing Up in a Digital World
Type: Book
ISBN: 978-1-78560-265-8

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Article

Beatriz Víllora, Santiago Yubero and Raul Navarro

Previous research has documented a negative association between subjective well-being and different forms of victimization. The present study aims to examine differences…

Abstract

Purpose

Previous research has documented a negative association between subjective well-being and different forms of victimization. The present study aims to examine differences in well-being among university student victims of cyber dating abuse and bullying after controlling for acceptance of dating violence.

Design/methodology

This a cross-sectional study involving 1,657 Spanish university students (62.1% females, 37.1% males) using a quantitative approach.

Findings

The multiple regression analysis results showed that the university students who reported low bullying victimization and low acceptance of dating violence also reported higher emotional, social and psychological well-being, although the association between bullying and well-being was weak. No relationship was found between cyber dating abuse victimization and the well-being dimensions examined (emotional, social and psychological). Indeed, the participants not involved in any form of abuse and the cyber dating abuse victims presented the highest level of emotional, social and psychological well-being compared to the bullying victims and the combined victims.

Practical implications

Prevention and intervention programs need to specifically address bullying and cyber dating abusive in university, with a special focus on normative beliefs about both types of victimization and offering different sources of support to overcome negative consequences on mental health.

Originality/value

This paper analyzes the subjective well-being correlates simultaneously in victims of cyber dating abuse and bullying among university students without assuming that every form of victimization has the same mental health outcomes.

Details

Information Technology & People, vol. 34 no. 1
Type: Research Article
ISSN: 0959-3845

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Book part

Jennifer Pearson, Lindsey Wilkinson and Jamie Lyn Wooley-Snider

Purpose: Sexual minority youth are more likely than their heterosexual peers to consider and attempt suicide, in part due to victimization experienced within schools…

Abstract

Purpose: Sexual minority youth are more likely than their heterosexual peers to consider and attempt suicide, in part due to victimization experienced within schools. While existing research suggests that rates of school victimization and suicidality among sexual minority students vary by school and community context, less is known about variation in these experiences at the state level.

Methodology: Using data from a large, representative sample of sexual minority and heterosexual youth (2017 Youth Risk Behavior States Data, n = 64,746 high school students in 22 states), multilevel models examine whether differences between sexual minority and heterosexual students in victimization and suicide risk vary by state-level policies.

Findings: Results suggest that disparities between sexual minority and heterosexual boys in bullying, suicide ideation, and suicide attempt are consistently smaller in states with high levels of overall policy support for LGBTQ equality and nondiscrimination in education laws. Sexual minority girls are more likely than heterosexual girls to be electronically bullied, particularly in states with lower levels of LGBTQ equality. Disparities between sexual minority and heterosexual girls in suicide ideation are lowest in high equality states, but state policies are not significantly associated with disparities in suicide attempt among girls.

Value: Overall, findings suggest that state-level policies supporting LGBTQ equality are associated with a reduced risk of suicide among sexual minority youth. This study speaks to the role of structural stigma in shaping exposure to minority stress and its consequences for sexual minority youth's well-being.

Details

Sexual and Gender Minority Health
Type: Book
ISBN: 978-1-83867-147-1

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Book part

Ana Campos-Holland, Brooke Dinsmore, Gina Pol and Kevin Zevallos

Rooted in adult fear, adult authority aims to protect and control youth (Gannon, 2008; Valentine, 1997). Continuously negotiating for freedom, youth search for adult-free…

Abstract

Purpose

Rooted in adult fear, adult authority aims to protect and control youth (Gannon, 2008; Valentine, 1997). Continuously negotiating for freedom, youth search for adult-free public spaces and are therefore extremely attracted to social networking sites (boyd, 2007, 2014). However, a significant portion of youth now includes adult authorities within their Facebook networks (Madden et al., 2013). Thus, this study explores how youth navigate familial- and educational-adult authorities across social networking sites in relation to their local peer culture.

Methodology/approach

Through semi-structured interviews, including youth-centered and participant-driven social media tours, 82 youth from the Northeast region of the United States of America (9–17 years of age; 43 females and 39 males) shared their lived experiences and perspectives about social media during the summer of 2013.

Findings

In their everyday lives, youth are subjected to the normative expectations emerging from peer culture, school, and family life. Within these different and at times conflicting normative schemas, youth’s social media use is subject to adult authority. In response, youth develop intricate ways to navigate adult authority across social networking sites.

Originality/value

Adult fear is powerful, but fragile to youth’s interpretation; networked publics are now regulated and youth’s ability to navigate then is based on their social location; and youth’s social media use must be contextualized to be holistically understood.

Details

Technology and Youth: Growing Up in a Digital World
Type: Book
ISBN: 978-1-78560-265-8

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Book part

Shahid Alvi, Steven Downing and Carla Cesaroni

This paper addresses the lack of conceptual and theoretical consensus around cyber-bullying and problems associated with over-reliance on mainstream criminological…

Abstract

Purpose

This paper addresses the lack of conceptual and theoretical consensus around cyber-bullying and problems associated with over-reliance on mainstream criminological thinking to explain this phenomenon.

Methodology/approach

The paper offers a critical criminological perspective on cyber-bullying encouraging scholars to engage with fundamental complications associated with the relationship between late-modernity, neo-liberalism and cyber-bullying. It argues for an approach that contextualizes cyber-bullying within the realities and consequences of late-modernity and neo-liberalism.

Findings

The paper argues that a robust understanding of cyber-bullying entails contextualization of the problem in terms of the realities of consumption, individualism, youth identity formation and incivility in late modern society.

Originality/value

In addition to challenging extant theoretical approaches to cyber-bullying, the paper has important implications for intervention that surpass the limitations of law and order policies which tend to focus on criminalizing poorly understood bad behaviour or indicting internet technologies themselves.

Details

Violence and Crime in the Family: Patterns, Causes, and Consequences
Type: Book
ISBN: 978-1-78560-262-7

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Article

Lalith Wickramanayake

This study aims to examine the impact of social media on adolescents’ social behavior, personal conduct, interactions, education, communication, attitudes, skills and…

Abstract

Purpose

This study aims to examine the impact of social media on adolescents’ social behavior, personal conduct, interactions, education, communication, attitudes, skills and abilities. In addition, the study seeks to determine the barriers to social media use by adolescents.

Design/methodology/approach

A convenience sampling technique was used to draw a sample of 300 adolescents from three educational zones in Sri Lanka. A questionnaire survey method was applied to collect raw data and descriptive and inferential statistics were used for the analysis.

Findings

Among the given different social media, YouTube was the most preferred social media for adolescents. Although the majority of adolescents used mobile phones to access social media, they were not high social media users. The impact of social media on adolescents’ education and communication was significantly positive although their intellectual involvement with social media communities was rather low. The use of social media had not decreased the time devoted to studies or seriously complicated adolescents’ social life or encouraged them toward violence and conflict. There was no indication that social media had led to them experiencing mental confusion, health problems, disorderly conduct, social imbalance or suicide.

Originality/value

This study helps to reduce the literature gap of pertinent literature because there is little research information available on social media use in Sri Lanka. Almost all studies based in Sri Lanka in relation to social media have been poorly designed or published in predatory journals. The findings of the present study should be a timely and important resource for policymakers in education, teachers in both government and private schools and many stakeholders not only in Sri Lanka but also in other similar nations.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

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