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Article
Publication date: 14 November 2008

Edgar A. Whitley

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Information Technology & People, vol. 21 no. 4
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 June 1996

Eleanor Wynn and David G. Novick

Presents findings from a study undertaken to identify some of the conversational issues in the production of knowledge in cross‐functional work redesign groups…

Abstract

Presents findings from a study undertaken to identify some of the conversational issues in the production of knowledge in cross‐functional work redesign groups. Illustrates what may be key sources of miscommunication based in differing conversational relevance. Postulates that the recognition of relevance and, by extension, the recognition of a valid contribution, is influenced by the manner of discourse or speech style. Feels that the language behaviours as disclosed in the analysis can be inhibiting to the work of cross‐functional teams responsible for a variety of organizational change processes, including IS development and workflow redesign.

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Information Technology & People, vol. 9 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 March 2004

Edgar A. Whitley and Eleanor Wynn

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Information Technology & People, vol. 17 no. 1
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 January 1992

ELEANOR WYNN

The guest editor's editorial speaks for itself in introducing the scope of this special issue on prototyping. As a general overview of the contribution, from a farther…

Abstract

The guest editor's editorial speaks for itself in introducing the scope of this special issue on prototyping. As a general overview of the contribution, from a farther perspective than the authors—all system developers or prototyping practitioners—I submit the following brief comments.

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Information Technology & People, vol. 6 no. 2/3
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 6 March 2007

Edgar Whitley and Eleanor Wynn

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Information Technology & People, vol. 20 no. 1
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 September 2004

Edgar A. Whitley and Eleanor Wynn

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Information Technology & People, vol. 17 no. 3
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 December 2005

Eleanor H. Wynn and Edgar A. Whitley

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Information Technology & People, vol. 18 no. 4
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 June 2003

Eleanor H. Wynn and Edgar Whitley

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Information Technology & People, vol. 16 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 February 1984

Lucy Suchman and Eleanor Wynn

Clerical workers in an office scheduled for the installation of an office information system were interviewed regarding the social and technical organization of their…

Abstract

Clerical workers in an office scheduled for the installation of an office information system were interviewed regarding the social and technical organization of their work. The interviews were designed to disclose some of the actual practices involved in accomplishing procedural tasks. An analysis of the interview responses focusses on three requirements of procedural work: (1) the application of general guidelines to the problems of particular cases, (2) the co‐ordination of actions and revisions with other participants in a transaction, both within the office and outside, and (3) accomodation to the practical exigencies of handling paper documents. The conclusion suggests some broad implications of these issues of procedural work in a traditional office environment for the design of office information systems.

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Office Technology and People, vol. 2 no. 2
Type: Research Article
ISSN: 0167-5710

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Article
Publication date: 1 August 2000

Eleanor Wynn and James Katz

Analyses teen phone behaviour – regarding conversational skills among some boys with girls. Reveals some interesting household co‐ordination and parental supervision…

Abstract

Analyses teen phone behaviour – regarding conversational skills among some boys with girls. Reveals some interesting household co‐ordination and parental supervision issues around the use of the telephone. Concludes that, as there is an advance in technology, more and more services will be used creatively to resolve conflict between social control and monitoring and individual identity.

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info, vol. 2 no. 4
Type: Research Article
ISSN: 1463-6697

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