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Claims are increasingly becoming a norm in construction projects and thus an area that is attracting interventions through researches. This paper aims to establish causes–effects relationship of claims in construction projects.

This is correlation study type of study that attempts to establish causes–effects relationship of claims in construction projects. Significant causes and effects of construction claims were determined using one-sample t-test. To establish the relationship, the significant causes and effects of construction claims were correlated using bivariate correlation analysis.

Among the significant causes, variations, change of scope of the project and delay in completion of works have high level of significant positive relationship with five to six other causes and positive relationship with multiple effects ranging from five to six. Besides, among significant effects, delay in completion and delivering of construction projects, poor contractual relationship among parties and extension of time have significant positive relationship with multiple causes.

The findings of this study are limited to causes-causes relationship and causes–effects relationship of claims in construction projects. This means effects–effects relationship was not covered that could be an important area to investigate as some of causes and effects are at times termed interchangeably.

With reference to previous studies which have focused on determining the causes and effects of construction claims, the findings of the current study have specific contribution on claims management as it divulges the causes of constructions claims that have multiplier effects to the project as a result of their linkage.

The paper unveils causes of claims with multiplier effects to construction projects for project participants to devise strategies to minimize and consequently eliminate them.

The purpose of this paper is twofold: first, to develop theoretical underpinnings using TCE, and second, to run the analysis using an advanced tool such as structural equation modeling (SEM).

This study was conducted in the construction industry in Tanzania. A questionnaire-based survey method was used. A total of 308 respondents participated in the study. The relationships between the cause and effect factors were analyzed using SEM.

The important findings are as follows:cost overrun can be explained by consultant-related and material-related factors; disputes can be explained by cost overrun; arbitration can be explained by consultant-related, cost overrun, and dispute factors; litigation can be explained by client-related, disputes, and arbitration factors; and abandonment can be explained by consultant-related, external-related, disputes, arbitration, and litigation factors.

The main contributions of this study are theoretical development and comprehensive analyses of “cause” and “effect” factors of delays in the construction industry.

The purpose of this paper is to assess the causes and effects of delays in public sector housing projects in Ghana.

A purposive sampling approach was used in selecting the respondents for the study. These were experts working on various state housing construction projects in Ghana.

Results from the study showed that the critical factors that contribute to project delays in Ghana are; delay in payment to contractor/supplier, inflation/price fluctuation, price increases in materials, inadequate funds from sponsors/clients, variation orders and poor financial/capital market. The critical effects of delays are cost overrun, time overrun, litigation, lack of continuity by client and arbitration.

This paper is limited to causes and effects of project delays in Ghana based on data collected from only one state institution. Due to geographic constraints the researchers were unable to sample state institutions across Ghana involved in various housing projects.

This paper has documented the critical state housing construction project delay factors in Ghana. The results will help project managers and policymakers appreciate the effects of these delays on project outcomes.

Measures aimed at reducing cost of housing projects in Ghana can translate into significant benefits to the poor and support achievement of government objective of providing affordable housing to low income citizens.

This research focussed on the key factors and best practices that lead to the success of state housing projects within the Ghanaian context.

After receiving advertising messages, most consumers rarely purchase the advertised products at once, which results in a delay between advertising exposure and its effect. This paper is devoted to exploring the advertising decision and coordination issues for a supply chain system subject to advertising immediate and delayed effects.

By applying the game theory, the differential game models with delay are constructed for the supply chain to examine the equilibrium advertising efforts, brand goodwill and the optimal profits under the different cooperation situations. A class of transfer payment contracts is designed to achieve the best outcome of the supply chain. Illustrative examples are given to demonstrate the effectiveness of addressed results and provide some managerial perspectives.

It can be found that the complete cooperation situation can stimulate the advertising investment, drive the product demand and improve the economic profit. Also, a class of transfer payment contracts is designed in this paper, such that the supply chain can perfectly realize the profit maximization, and each member can achieve the Pareto improvement.

This work does not address the random market environment, which can be filled in the future. Furthermore, this paper has been done in a single supply chain structure. It is an interesting future line of research when taking competitive behavior (e.g. competition among manufacturers, retailers or supply chains) into account.

This study will help managers make advertising strategies, advise an optimal cooperation way and design the coordination contracts to ensure the economic development of the supply chain. These obtained conclusions may provide a valuable decision-support for marketing management.

For a supply chain, the most previous literature about dynamic advertising models focused on a single advertising effect-immediate effect. This work explores advertising strategy with double advertising effects and investigates the coordinating power of new transfer payment contracts.

This paper aims to explore the relationship between delay factors and construction project performance with respect to project risk mitigation strategies as moderators.

Random sampling was used to select the sample of the study. Data were gathered through a survey of 204 Malaysian construction companies. The data were analysed using the partial least squares technique.

The results indicate that environmental, resource and coordination issues negatively affect construction project performance. Project visibility and flexibility can mitigate the negative effects of both resource and coordination issues on project performance. Furthermore, supplier development can mitigate the negative effects of coordination issues.

The findings of the study will be useful for construction firms to complete construction projects timely, within a scheduled budget and with only minor defects if adopted.

This study is among the first to empirically test the moderating role of risk mitigation strategies on the relationship between delay factors and project performance in the construction industry.

This paper aims to measure the severity, frequency and importance of the factors causing delays in the United Arab Emirates (UAE) construction industry following the Covid-19 pandemic onset. The study also measures the likelihood of the effects caused by these delays.

A mixed approach of both qualitative and quantitative. Literature review was conducted to extract 40 factors of delays and 10 effects of delays. A survey was then administered to construction professionals in the UAE to collect the perceptions on the severity and frequency of factors of the causes of delays using a Likert Scale of 1–5 where 1 represented very low and 5 represented very high. Similarly, the respondents were also asked to rate the likelihood of the occurrence of the effects of the delays based on a Likert scale of 1–5 as well. Furthermore, Spearman’s rank correlation was also conducted to compute the level of agreement between the different parties; owner, consultants and contractors.

The results revealed that the top five factors of delays include: award the project for the lowest bidder, delay in progress payment, change orders by the owner, poor subcontractor performance and inadequate planning and scheduling by the contractor. The findings of this study emphasize the financial challenges and economic crisis brought upon the construction industry due to the pandemic. Furthermore, the pandemic also shifted the perceptions of construction professionals, who are now more aware of the delays caused by awarding the project to the lowest bidder who would not have the required qualifications to conduct efficient planning and scheduling that are relevant in the case of extraordinary events such as Covid-19. Moreover, a high level of agreement between the consultants and contractors was observed, with a Spearman’s rank correlation of 0.804. Additionally, the most likely effects of delays concluded from this study were time overrun/extension and poor quality of work.

Literature review is very rich in the field of construction projects delays. However, there is very limited research on the impact of Covid-19 in the context of construction projects delays, and insights from construction professionals regarding this matter are particularly lacking in literature. Therefore, this paper bridges the gap in literature by providing perceptions of construction professionals on the impact of Covid-19 on the factors causing delays in the UAE construction industry. The findings of this research are expected to be an invaluable resource for future to help the construction industry heal faster when encountering similar epidemics or extraordinary events.

Construction delay is the most common issue and creates many adverse effects in any construction industry. This study has investigated the views of engineers, project managers and contractors on the causes of delay during a construction phase to identify potential delay factors, negative effects on project delivery and prioritize the delay factors.

An extensive literature review and interview with construction stakeholders have been conducted to identify potential causes of construction delays and design a questionnaire survey. The final questionnaire was designed with 40 potential delay factors, and a total of 102 valid Bangladeshi construction stakeholders responded to it. The result was analyzed by the relative importance index.

Among the 40 delay factors, the top five most influencing delay factors are “delay in progress payments,” “rework due to mistakes during construction,” “lack of skilled labor,” “poor monitoring and control of activities” and “delays in the making of a decision.” The top five most damaging effects of delay are “time overrun,” “cost overrun,” “disputes,” “arbitration” and “litigation,” among ten negative effects of construction delay. All construction stakeholders believe that the owner-related, consultant-related and contractor-related groups are the first, second and third most important groups of delay factors.

The outcome of this study would enable the Bangladeshi construction industry to develop strategies to overcome delay factors and their harmful effects. By focusing on the outcome of this research and prioritizing the critical factors, the construction industry of Bangladesh will be able to minimize construction delay significantly and propagate the progress of the construction industry by delivering quality projects timely.

This study aims to investigate the effects of flight delays, distance, number of passengers and seasonality on revenue in the Turkish air transport industry.

The domestic return routes of a Turkish airline company were examined to address this issue. Among five cities and six airports, 14 major domestic return routes were selected. The augmented mean group (AMG) estimator and common correlated effects mean group (CCEMG) estimator were conducted with a two-way fixed effects (FE) robustness test in this study.

The results show that arrival flight delay and departure flight delay had negative effects on revenue, whereas the distance between airports, the number of air passengers and seasonality had positive effects on revenue.

The data used in this study were retrieved from a Turkish airline company; for future research, other airline companies operating in Turkey may be included.

These findings could be evaluated by air transportation leaders to provide a guide to make strategic decisions to achieve greater performance in this competitive environment.

The originality of the paper comes from the facts that besides distance and number of passengers, the authors control for the seasonality when assessing the effects of flight delay on revenue; they use panel data techniques, which permit them to control for individual heterogeneity, and create more variability, more efficiency and less collinearity among the variables; they use two recent panel data techniques, CCEMG and AMG, allowing for cross-section dependence.

This paper aims to examine the immediate and delayed effects of advertising literacy training on children’s cognitive advertising literacy for an embedded advertising format, product placement and, subsequently, its persuasive effects. In addition, this study explored whether this effect is moderated by children’s general advertising liking. The study also investigated whether the effects of training were dependent on children’s ages.

The present study is conducted using a three (training session: control condition vs advertising literacy training with immediate ad exposure vs advertising literacy training with ad exposure after one week) by two (age: 7-8 years vs 10-11 years) between-subjects experimental design.

The results of the experimental study showed that advertising literacy training increases children’s cognitive advertising literacy for product placement for both younger and older children and both immediately and delayed (measured after one week). In addition, cognitive advertising literacy had an influence on the effectiveness of product placement (i.e. purchase request) when children’s general ad liking was low, though not when it was high. No moderating effects of age were found.

This study shows that advertising literacy training sessions can improve children’s cognitive advertising literacy for non-traditional, embedded advertising formats.

This study is one of the first to examine and confirm the immediate and delayed effects of advertising literacy training sessions on children’s cognitive advertising literacy for non-traditional advertising formats.

Service delays are of significant concern to both consumers and companies – delays cost both groups billions of dollars and lead to consumer frustration and switching activity. Therefore, determining means of overcoming negative consumer reactions to delays is important, and the authors propose that anthropomorphic facial expressions could be one of those means. Thus, the purpose of this paper is to test the effects of anthropomorphic cues (namely, happy and sad faces) on consumer responses to service delays, depending on whether service providers are at fault for those delays.

Three experimental studies test the proposed effects.

Happy faces alongside messages about delays appear to provide no significant benefit to repatronage intentions compared to a non-anthropomorphic (control) condition, whether the service provider is or is not to blame. Meanwhile, sad faces are harmful when the provider is not to blame but can somewhat bolster repatronage intentions when the provider is at fault. Further, perceived sincerity of the facial expression and patience with the provider mediate these effects.

The findings offer important insights into how anthropomorphic cues, including emojis, can influence consumer responses to service delays. The work, thus, offers clarity around instances in which anthropomorphism might lead to negative consumer responses.

Managers can use the findings to increase patience and mitigate potentially negative consumer responses when service delays occur.

This work adds clarity to the literature on anthropomorphism by showing how blame attributions for service delays can lead to different consumer responses to anthropomorphic cues. The findings also show how anthropomorphism can help to mitigate negative consumer responses to service delays.