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Article
Publication date: 8 March 2021

Tugrul Daim, Marina Dabic and Edwin Garces

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Abstract

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Journal of Knowledge Management, vol. 25 no. 2
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 26 September 2020

Reyes Gonzalez, Jose Gasco and Juan Llopis

ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the…

Abstract

Purpose

ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the topics of tourism, ICTs and human resources converge through an analysis of the articles published in the relevant journals, which are included in the Web of Science.

Design/methodology/approach

The 60 articles analyzed – published over a period of 31 years – were studied according to several criteria such as research methodology, statistical techniques used, topics dealt with, technologies addressed, authors and countries.

Findings

The topics under study were divided into four broad areas – technology and employees, technology and HR processes, technology and results and technology and organizational structure – the first, which focuses on how employees behave in relation to technology, received the most attention.

Research limitations/implications

The literature review was confined to articles on the topics of tourism, ICTs and human resources published in 73 academic journals, leaving aside other research sources, e.g. books and papers presented at conferences. This study can be useful both in the academic field and for tourism firm managers – especially those in ICT and human resources.

Originality/value

Although there are several previous reviews of the literature on human resource management and ICTs in the tourism sector, none of them has jointly examined these three topics.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 11
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 4 April 2016

Simon Hauser

This paper aims to empirically investigate the motivations behind eco-efficiency sustainability measures of firms active in natural gas exploration and extraction from…

Abstract

Purpose

This paper aims to empirically investigate the motivations behind eco-efficiency sustainability measures of firms active in natural gas exploration and extraction from deep shale formations in the north-eastern USA.

Design/methodology/approach

The research design leverages a combination of semi-structured firm interviews with an online industry survey. Instead of pre-defining stakeholder categories, this study uses an emergent analytical framework to ascertain the stakeholder groups relevant to companies in this unconventional energy sector.

Findings

Results show that these practices tend to be primarily influenced by internal stakeholders, but that regulatory, community and industry stakeholders also play a role. Managers also assigned a relatively high importance to the role of regulatory and community stakeholders in informing these practices.

Research limitations/implications

Though limited in generalizability beyond the energy sector and accounting for rival causal influences beyond stakeholders and managers, the results suggest a close engagement of firms with regulatory and community stakeholders with environmental practices and regulatory framework still in flux.

Originality/value

Prior research has not explored the full range of stakeholders relevant in influencing these eco-efficiency practices. Therefore, the authors have a limited understanding whether these practices are primarily internally promoted by firm managers or employees, or whether they are also influenced by industry, community and regulatory constituents. Furthermore, the shale gas industry with recent technological innovations aimed at the core of the business process, presents a rare opportunity to investigate drivers and implementations of eco-efficiency practices.

Details

International Journal of Energy Sector Management, vol. 10 no. 1
Type: Research Article
ISSN: 1750-6220

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