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Besides the widespread harm and dreadful impact COVID-19 has caused, it brought about change. Interpreting the pandemic as a ‘change agent’, it is possible to observe how it accelerated the use of digital technologies, facilitating the migration of many activities to the virtual sphere and thus changing the interaction between the physical and virtual worlds. Although the pandemic accelerated the diffusion and adoption of digital technologies, allowing many to avoid or reduce the harms caused by the pandemic, not everyone benefitted to the same extent. The pandemic exacerbated existing digital divides while creating new ones, simultaneously elevating important policy debates regarding digital infrastructure and inclusion policies.

This chapter examines the processes of entrepreneurial network and capital formation at a university-based incubator. Incubators could help overcome start-up firms to gain access to entrepreneurial networks and credibility with external stakeholders, by supporting the entrepreneurial processes including the acquisition of variety of capitals and resources. However, the actual evidence on the effectiveness of incubators as a policy tool for business support has been rather contested. This chapter makes a contribution to the entrepreneurship literature by addressing the underlying processes of incubation as a key factor critical to achieve accelerated firm growth at the university-based technology incubator. Drawing on interviews and survey of start-up firms at a university-based incubator, co-evolution of business models with capital mobilisation and re-combination of resources is illustrated. The chapter concludes by arguing that more detailed processes and trajectories of ‘soft starter’ business model would contribute to the understanding and development of policy support for entrepreneurial processes.

This study assess how governments can nurture innovation activities by supporting the research of individual companies, establishing new networks for innovation activities, and by contributing to the general contextual factors supporting innovative behavior.

This chapter analyzes alternative possibilities for the governance of innovation support and develops a framework to evaluate the governance of innovation support activities provided by a national innovation agency.

The framework is developed by analyzing how the governance principles in various national innovation systems have emerged when the countries have pursued low-carbon innovation strategies.

This chapter empirically shows a need to broaden the perspective on what can be expected from an adaptive innovation system, as well as the new types of arrangements facing public-private innovation collaboration.

This chapter explores new opportunities for the research community to further the understanding of how to apply various governance mechanisms in different contexts of innovation support especially relating to multi-level governance and co-governing.

Purpose – The UK energy market is in a period of significant transition, with a target of cutting carbon emissions by at least 80% by 2050. There is widespread agreement that the current policy landscape needs to change if this ambitious target is to be achieved. However, the current business structure also requires a radical overhaul. This chapter explores the new business models that are being introduced to serve commercial and domestic customers.

Methodology/approach – This chapter presents a case study of the UK energy sector that draws on the first author's active engagement in the UK's energy market and thus participant observation. The discussion is framed around relevant material from the entrepreneurship and innovation literatures, with a particular focus on entrepreneurial opportunities created by policy.

Findings – In a rapidly changing policy environment, new ideas, technologies and business models are emerging. A range of new business models evident in the market are explored. These include new forms of service delivery, market-making models and finance models.

Social implications – The chapter highlights the importance of entrepreneurship and innovation in the delivery of a low-carbon economy. It also explores the role of policymakers in promoting more environmentally sustainable approaches in this industry sector.

Originality/value of chapter – The chapter presents a novel, industry-specific case study. It contributes to extant knowledge on sustainable business through its focus on the complex interaction of policy and entrepreneurship as well as some of the business models required for the transition to a low-carbon future.