Search results

This paper attempts to put Goffman’s writings about disability in Stigma into the context of his own writings as well as into the context of current concepts of disability.

This is a critical review of historical literature in Sociology.

The paper suggests how Goffman’s writings can underpin a concept of disability as a fluid and active state rather than a passive and stigmatized state.

By putting Goffman’s writings into an historical context within the development of the field of sociology, the paper shows that some of the ways in which disability advocates and scholars tend to denigrate his writings are really a misinterpretation.

The study reported in this chapter was designed to investigate how managers representing public relations (PR), human resources (HR), and corporate social responsibility (CSR) departments use their organizations’ CSR initiatives to attract, engage, and retain job-seeking Millennials. To direct attention to a region that has been plagued with employee attraction and retention issues, this study focused this phenomenon as experienced by organizations located in the state of Michigan. Findings identify ways PR, HR, and CSR departments work together to infuse work cultures with CSR thinking. Four main themes and 14 subthemes emerged among interview data – suggesting that employee recruitment activities should evolve to more fully consider CSR in terms of employee value propositions, organizational culture, and empowering and developing employees.

The purpose of this paper is to highlight both the value and critiques of Erving Goffman’s conceptualization of stigma as well as the emotion work needed to learn the lessons it has to teach.

I use a personal narrative grounded in my experience as a member of the “wise” category (the mother of a young woman with cerebral palsy) and observations of the reactions of my disabled students as a vehicle for taking the reader inside the experience of the trials and tribulations of reading Goffman as a member of “marked” social categories and the more humanizing experience of reading Spencer Cahill’s work.

There remains much to be learned from reading Goffman’s Stigma. In many ways his work has set the stage for approaches to the study of disability that we are still discovering. Learning these lessons through is made difficult by the de-humanizing perspective Goffman brings to the work. He clearly locates himself and his readers in the category of “we the normals” who see the stigmatized as “not quite fully human.” For disabled students and scholars and their families, reading Goffman requires a good deal of emotion management. Reading Spencer Cahill’s work can help in that process. Goffman presents disabled students and scholars and their family members with confirmation of what we know to be true about our marked and not quite human status in the eyes of others and in the process gives us our “own.” Cahill helps us all see ourselves in the strangeness that is inside social life. There is great value in both.

This chapter adds to emerging research exploring the construct of joy by drawing attention to the value of more loving stakeholder relationships. Relationship management research has focussed attention on the antecedents, outcomes and quality of an organization's relationships with various publics and stakeholders and has examined strategies that can nurture these relationships. However, not much of this research has addressed intimacy and passion in these relationships.

Accordingly, this chapter draws on the theory of brand love developed in relationship marketing research and the theory of love from psychological research to build a theoretical framework of organization–stakeholder love (OSL) that can be applied to organizational relationships with publics and stakeholders. An OSL framework switches emphasis from how organizations can attract stakeholder affection (e.g., love) towards organizations to how organizations can and should love their stakeholders. The proposition put forward in this chapter is that OSL can and should become a driving force behind organizations' interactions with stakeholders, thus contributing to ethical public relations practices.

OSL is important because it has the potential to contribute to addressing public relations' image problems (e.g., relating to terms such as spin and corporate greenwashing); it offers a new love orientation that guides organizations towards a focus on the primacy of stakeholder needs and values, which in turn may shape the way organizations initiate and manage relationships with stakeholders. This chapter concludes with practical ways to implement OSL and a research agenda suggesting ways OSL may open up new research opportunities in public relations.

Higher education notices the need to support minorities and students with dis/abilities and may have additional programs to support their student populations, but students with a history of foster care are largely invisible in higher education. Using prismatic phenomenology, this study seeks to create a platform for the voices of adults in higher education who experienced the intersection of foster placement, ethnic minority, and dis/ability as children. This chapter focuses on the life story of one young woman. The goal of identifying these formative childhood experiences is to better understand how to respond to the inequities experienced as well as develop equitable practices to support students, whether in the higher educational classroom, in the preservice teacher classroom, or in K-12 educational arena.

Under the UN Convention on the Rights of the Child, states have the obligation to implement and monitor children’s rights. A key element thereof is the creation of independent national institutions for the promotion and protection of children rights (independent children’s rights institutions – ICRIs). All over the world a wide variety of such institutions can be found. In this chapter, the authors aim at providing a broader understanding of how to research ICRIs’ capacity to monitor and promote children’s rights. The authors use the case of the Dutch Children’s Ombudsman and an evaluation of this institute to draw out key elements of such research. This chapter shows the importance of studying the political process behind the establishment of an ICRI, and conceptualize and measure the autonomy of an ICRI in a comprehensive way. Moreover, the chapter sketches how an ICRI is part of a wider “children’s rights landscape” engaging with children’s rights actors at different levels. Multidisciplinary research is needed to grasp these elements and conduct a comprehensive assessment of an ICRI.

The purpose of this chapter is to examine community relations as corporate social responsibility (CSR) engagements by sport organizations through the lens of social anchor theory. Specifically, this work explores whether and how sport organizations serve as social anchors in community, and what community relations approaches have the potential to facilitate professional sport organizations as social anchors. Findings are based on textual analysis of CSR reports and community relating websites of nine professional sport organizations in the United States. Findings suggest that sport organizations act as social anchors by identifying with social issues, celebrating diversity, equality, and inclusion (DEI), and incorporating the margins into sports. Overall, partnerships, community events, and players' community engagements are the community relations approaches with potential to establish sport organizations as social anchors. The proposed best practices illustrate the intersection of sport CSR initiatives, community relations, and DEI social programs.

This chapter offers new insights into the understanding of internal (employee) perceptions of organizational corporate social responsibility (CSR) policies and strategies.

This study explores the significance of employees’ involvement and scepticism upon CSR initiatives and focuses on the effects it may have upon word of mouth (WOM) and the development of employee–organisation relationships. Desk research introduces the research questions. Data for the research questions were gathered through a self-completion questionnaire distributed in a hardcopy form to the sample.

An individual’s level of scepticism and involvement appears to affect the development of a positive effect on employees’ WOM. Involvement with the domain of the investment may be a central factor affecting relationship building within the organization, and upon generation of positive WOM.

The chapter offers a conceptual framework to public relations (PR) and corporate communications practitioners, which may enrich their views and understanding of the use and value of CSR for communication strategies and practices.

For-profit organisations are major institutions in today’s society. CSR is proffered as presenting advantages for (at macro level) society and (micro level) the organization and its employees.

Concepts, such as involvement and scepticism, which have not been rigorously examined in PR and corporate communication literature, are addressed. By examining employee perceptions, managers and academic researchers gain insights into the acceptance, appreciation and effectiveness of CSR policies and activities upon the employee stakeholder group. This will affect current and future CSR communication strategies. The knowledge acquired from this chapter may be transferable outside the for-profit sector.