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1 – 10 of 280The purpose of this research is to advance understanding of the socially responsible apparel consumer by exploring apparel consumption behaviors perceived by consumers to be…
Abstract
Purpose
The purpose of this research is to advance understanding of the socially responsible apparel consumer by exploring apparel consumption behaviors perceived by consumers to be eco‐conscious.
Design/methodology/approach
This study used a qualitative approach to collect and analyze data from 26 American apparel consumers. Data collection for the study occurred through semi‐structured interviews.
Findings
Results indicate that the participants engaged in a number of perceived eco‐conscious apparel acquisition behaviors. First, they adhered to acquisition limits by acquiring apparel based on need and extending the lifetime of their apparel. Second, they acquired apparel made from fibers or having other attributes perceived as environmentally preferable. Finally, they acquired apparel through sources believed to be environmentally preferable, including second‐hand sources, eco‐conscious companies, independently owned companies, and home sewing.
Research limitations/implications
The sample of 26 American consumers means that the results cannot be widely generalized. Future research should examine the apparel acquisition behaviors of a larger sample and include consumers from outside the USA.
Practical implications
This study provides evidence that consumers engage in a range of eco‐conscious apparel acquisition behaviors, and a market segment of eco‐conscious apparel consumers exists. Apparel industry professionals can use this baseline information to aid in the development of eco‐conscious apparel consumption strategies.
Originality/value
This study contributes to increased understanding of eco‐conscious apparel consumption, an area with limited previous research, by identifying apparel acquisition behaviors that consumers perceive to be eco‐conscious. The findings are valuable in the promotion of eco‐conscious apparel consumption.
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Rajyalakshmi Nittala and Venkata Rajasekhar Moturu
The purchase of green products is not the finale of green consumer behaviour but the environmental concern is crucial in post-purchase behaviour. Studies on pro-environmental…
Abstract
Purpose
The purchase of green products is not the finale of green consumer behaviour but the environmental concern is crucial in post-purchase behaviour. Studies on pro-environmental purchase behaviour are abundant and but studies on environmental concern in use, evaluation and disposal are scarce. This paper aims to examine the pro-environmental factors influencing post-purchase behaviour and their impact on green consumer behaviour.
Design/methodology/approach
Data for this study was collected from the respondents with the help of a structured questionnaire. Data is analysed using factor analysis to examine the important factors influencing post-purchase variables and green consumer behaviour and the multiple regression to understand the contribution of post-purchase variables to green consumer behaviour.
Findings
Eco-conscious, risk and comfort in user behaviour, satisfaction and eco-appraisal in evaluation behaviour and eco-conscience, disposal challenges and eco-responsible in disposal behaviour are the vital factors. Eco-conscious and comfort in use, satisfaction in evaluation and eco-conscience, disposal challenges and eco-responsible behaviour in disposal are positively related to green consumer behaviour and risk in use and eco-appraisals in the evaluation are insignificant.
Originality/value
Considering the very limited studies on green post-purchase behaviour, this study provides insights into the pro-environmental post-purchase behaviour and its contribution to green consumer behaviour.
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The purpose of this study is to predict the antecedents of consumers' purchase intention of energy-efficient home appliances. This study incorporated two additional constructs…
Abstract
Purpose
The purpose of this study is to predict the antecedents of consumers' purchase intention of energy-efficient home appliances. This study incorporated two additional constructs (knowledge of eco-labels and knowledge of eco-labels) in the model of the theory of planned behavior. Consumers' enhanced trust for energy-efficient products is crucial to purchase intention. The second construct is consumers' knowledge of eco-labels. Knowledge of eco-labels would help to assess consumers' tendency toward environmental problems and intention to purchase energy-efficient home appliances.
Design/methodology/approach
This study used a quantitative approach using a survey (questionnaire) method to collect data of respondents. Non-probability quota based on age and convenience sampling techniques were employed to select the participants of this study.
Findings
The findings of the study revealed that consumer knowledge of eco-labels, green trust, subjective norm, attitude and perceived behavioral control have positive influence on purchase intention of energy-efficient home appliances.
Originality/value
Eco-labels are served as a marketing tool to distinguish producer's products from others. Prior studies have only focused on consumers' general knowledge. This study helps marketers to understand and design strategies to generate more value for green consumers. This study also contributes to the literature on green marketing by employing the theory of planned behavior.
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Helene Yildiz, Sara Tahali and Eleni Trichina
In the era of new technological revolution, seeking to survive and guarantee business sustainability in their digital internationalization, enterprises choose to become…
Abstract
Purpose
In the era of new technological revolution, seeking to survive and guarantee business sustainability in their digital internationalization, enterprises choose to become environmentally oriented. The need for new green business models has become evident in recent years, and enterprises offer green services in creative and eco-friendly ways. However, does the display of a green label on hotels' websites really promote the eco-conscious tourists' online booking intention? This study aims to examine the impact of the perceived label on the online sustainable hotel booking intention of the eco-conscious tourists, using the foundations of signal theory.
Design/methodology/approach
This study adopted a structural equation model to integrate several constructs with a sample of 349 validated responses.
Findings
The empirical results highlight, the importance of the green label perception on the eco-conscious tourists' booking intention of online sustainable hotel and the role that green trust and green perceived risk play as a mediating variable between the perception of the exposed label and the booking intention. Indeed, when booking a sustainable hotel online, the tourists may be sensitive to the exposure of a green label. Therefore, this signal decreases the perceived risk of unsustainability and ultimately increases the trust in hotel's sustainability.
Research limitations/implications
The first limitation is related to the sample employed in this study. Given that most of the participants were residents of France, the results of this study may not be generalized to the entire population. Secondly, a range of other factors can affect the eco-conscious tourists' intentions to book online a hotel with green label, such as their attitude, social media influence, tourists' satisfaction, etc. Indeed, other variables and/or signals could be adopted to study online booking intention in the pandemic era.
Practical implications
In light of these results, theoretical and managerial implications are discussed. The findings make an important contribution to SMEs sustainability and internationalization by exploring new ties. This study considers how SMEs and specifically hotels start following green practices (e.g. adoption of an eco-label) relevant to their international environment where they operate and in response to global pressures. SMEs can survive better in the highly competitive global environment where they need to employ more green practices, however, managers should consider how green trust and green perceived risk can affect customer behavior. It also adds to the existing literature by dealing with customer perceptions about the green label of sustainable hotels and its subsequent effect on booking intention.
Originality/value
This study had shown the importance of the display of green label on the eco-conscious tourist's online booking intention.
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Paola Pontieri, Francesco Saverio Mennini, Domitilla Magni, Fabio Fiano, Veronica Scuotto, Armando Papa, Mariarosaria Aletta and Luigi Del Giudice
The paper provides a new definition of healthy and functional food considering the case of sorghum, which is dealing with environmental challenges, calling for exploration of…
Abstract
Purpose
The paper provides a new definition of healthy and functional food considering the case of sorghum, which is dealing with environmental challenges, calling for exploration of eco-conscious consumers' behavior in the free-from food innovative market.
Design/methodology/approach
Through a systematic literature review and bibliometric analysis, this article offers a deep and broad outlook on a sustainable open innovations approach for agri-food systems. The bibliometric analysis includes a total of 198 scientific papers, deeply analyzed through Bibliometrix package.
Findings
Results show increasing academic interest in sustainable innovations for the agri-food system, where the relevance of the food-grade sorghum is noticed. An open innovation approach is called for to deal with environmental challenges.
Originality/value
Theoretically, the research offers a new definition of healthy and functional food in line with current environmental challenges. It also provides a deep literature review on eco-conscious consumers and food-grade sorghum as functional food in the context of the free-from food market.
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Claudia A. Rademaker and Marla B. Royne
Knowledge about what drives managers to make more sustainable media decisions is important, as it can influence communication effectiveness, especially in countries with strong…
Abstract
Purpose
Knowledge about what drives managers to make more sustainable media decisions is important, as it can influence communication effectiveness, especially in countries with strong green consumption preferences.
Design/methodology/approach
The authors examine corporate environmental policies and personal green attitudes of managers in the media selection process as potential influencers of marketing managers’ green thought, driving corporate sustainability.
Findings
The findings show that managers’ personal green attitudes are an internal driver of corporate sustainability with regard to more sustainable media decisions, while corporate environmental policies are not.
Practical implications
These findings highlight the importance of recruiting marketing managers with strong green personal profiles, particularly companies with a green profile. Results also suggest companies use environmental policies in all managerial decisions, including marketing communications decisions such as media selection.
Social implications
This research begins the process of understanding what drives marketing managers in their green thinking and related managerial decisions. With today’s growing focus on the environment, this knowledge is increasingly important, so companies can be aligned with the increasing number of eco-conscious consumers who purchase products based on corporate communications and green corporate decisions.
Originality/value
Where previous research found that the lack of commitment among company’s owners and the inability of suppliers to comply with the company’s sustainable policies are barriers of corporate sustainability, the current study found that this is the case even for marketing managers through the non-use of corporate green policies in marketing decisions and those with weak personal green attitudes.
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Denise Kleinrichert, Mehmet Ergul, Colin Johnson and Mert Uydaci
The purpose of this paper is to link consumer use of technology to two very popular themes in the hospitality industry: boutique hotels and environmental responsibility.
Abstract
Purpose
The purpose of this paper is to link consumer use of technology to two very popular themes in the hospitality industry: boutique hotels and environmental responsibility.
Design/methodology/approach
The case study focuses on how boutique hotels legitimize their green practices through the use of technology – web sites, social media – to communicate their environmental recognitions to discerning eco‐conscious consumers seeking small lodgings. The authors analyze the type of environmental legitimacy practices used by the boutique hotel segment of the tourism industry, using a variety of international, regional, or trade recognized environmental evaluation assessments to legitimize their boutique hotel green practices. A diverse sample of boutique hotel accommodations in two attractive, but similar international destinations – Istanbul, Turkey and San Francisco, California – are used, through content analysis of hotel web sites.
Findings
San Francisco Bay Area hoteliers, in the majority of instances, used their web sites to illustrate one international standard, LEED certification, for building structure. However, these hoteliers generally reported use of varying regional standards for legitimizing their green practices. Istanbul hoteliers reported on maintaining international standards for legitimizing their green practices, but did not seek specific standards for building structures.
Research limitations/implications
Future research surveys of specific consumer perceptions of their search and experience would prove valuable in terms of destination selection and experience of environmentally‐conscious boutique hotels. Social media and related web sites utilize consumer self‐reporting, which would add additional insight for future research in this area.
Originality/value
The authors' analysis studies the web promotion of two similar geographic tourism destination boutique hotels' use of international versus regional legitimacy of their environmental practices.
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Utilizing the Stimulus-Organism-Response framework, this study examines how stimuli such as green sustainability efforts and brand image affect organisms namely brand experience…
Abstract
Purpose
Utilizing the Stimulus-Organism-Response framework, this study examines how stimuli such as green sustainability efforts and brand image affect organisms namely brand experience and brand trust, leading to brand-related outcomes such as brand affinity, brand satisfaction and purchase intention in the soft drink industry in Singapore.
Design/methodology/approach
An online survey was administered to a total of 243 members of several Singapore-based Facebook groups. The data were analyzed using structural equation modeling.
Findings
The results show the positive effects of green sustainability efforts on brand image, brand experience and brand trust. Brand experience affects brand satisfaction, brand affinity and purchase intention, whereas brand trust affects brand satisfaction and purchase intention. Moreover, the mediating roles of brand experience and brand trust are verified.
Practical implications
To build strong consumer-brand relationships, managers can elevate brand experience and brand trust through the implementation of green sustainability efforts.
Originality/value
This study adds to the body of green sustainability literature by verifying the mediating effect of brand experience and brand trust in the relationship between green sustainability efforts and brand-related outcomes. The study clarifies the direct and indirect antecedents of brand affinity, brand satisfaction and purchase intention.
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Telge Kavindya Apsarani Peiris, Dulakith Jasingha and Mananage Shanika Hansini Rathnasiri
This study investigates the influence of consumption values on green Fast-Moving Consumer Goods (FMCG) purchase behaviour in the context of green household cleaning products in…
Abstract
Purpose
This study investigates the influence of consumption values on green Fast-Moving Consumer Goods (FMCG) purchase behaviour in the context of green household cleaning products in the Western Province of Sri Lanka.
Design/methodology/approach
We used the survey strategy and 326 effective responses as the sample of this study.
Findings
Our findings reveal that specific consumption values, specifically functional, conditional and epistemic values, significantly impact green FMCG purchase behavior towards green household cleaning products. However, social and emotional values did not substantially influence this behavior.
Practical implications
The results of our study suggest practical implications for green FMCG marketers aiming to boost consumer adoption of green household cleaning products in Sri Lanka. To achieve this, marketers should focus on enhancing consumer value perceptions and strategically emphasize the consumption values consumers prioritize. Green FMCG marketers have a competitive advantage in the Sri Lankan market by doing so.
Originality/value
This research addresses a notable gap in the literature concerning green FMCG purchase behavior related to green household cleaning products within international and local contexts. Furthermore, this study distinguishes itself by adopting the Theory of Consumption Values as its foundational theory, offering fresh insights compared to previous research employing alternate theories, such as the Theory of Planned Behavior and the Theory of Reasoned Action, to examine similar phenomena.
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Susana C. Silva, Paulo Duarte, Fabio S. Sandes and Catarina Andreia Almeida
This work aims to discuss the motivators for the consumption of pre-loved luxury items and verify how these motivators interact, leading consumers to engage in behaviors that…
Abstract
Purpose
This work aims to discuss the motivators for the consumption of pre-loved luxury items and verify how these motivators interact, leading consumers to engage in behaviors that blend the characteristics of different motivators: treasure hunting, bargain hunting and individuality seeking.
Design/methodology/approach
This is an exploratory dyadic qualitative research conducted using semi-structured in-depth interviews involving luxury brand store managers and loyal clients for pre-loved luxury products in Monaco.
Findings
Throughout the analysis, the authors found three types of behavior that incorporate different parts of motivators that have been considered as specific motivators for pre-loved luxury consumption: bargain hunting, an intersection of recreational and economic motivations, treasure hunting, a blend of nostalgic and recreational motivations, and individuality, a mix of need for uniqueness and fashion involvement motivation.
Practical implications
Identifying three types of behavior for the pre-loved luxury consumer helps practitioners craft marketing strategies for their brands and products in the pre-loved luxury market.
Social implications
The authors propose a theoretical framework that identifies intersections between the motivators for pre-loved luxury consumption, potentially identifying new types of consumer behavior in this market.
Originality/value
To the best of the authors' knowledge, this is the first work to discuss these three types of behavior in the pre-loved luxury market. The authors propose a theoretical framework that identifies intersections between the motivators for pre-loved luxury consumption, potentially identifying new types of consumer behavior in this market.
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