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This paper, a case study with research implications, analyzes ebook use and users, focusing on ProQuest’s Electronic Book Library (EBL) at the University of Massachusetts Amherst. The purpose of this paper is to understand ebook user attributes and behaviors in the context of print books and other eresources; to examine usage of EBL ebooks and print materials; and to explore differences between users of ebooks and print books.

The methodologies of the study are MINES for Libraries® implemented through EZproxy and an analysis of users and usage of EBL ebooks compared to print books based in part on the set of books available to the UMass community in both formats.

Undergraduates use print more often compared to graduate and faculty users. Among all uses of overlap materials in which materials are available in both formats, EBL and print, we find more print use. In all, 40 percent of EBL users did not check out any print library books, which would indicate that EBL created new users and new circulation that would not have otherwise occurred in print. Further, the findings show little difference by gender and ethnicity in the use of ebooks and print books and little evidence of lagging adoption of ebooks by faculty. When compared to campus-wide demographics, women and students of color use both print and ebooks in higher than expected rates.

Subject analysis of ebooks and print book usage and users by school or college are explored, highlighting differences between the two formats in certain subjects.

The purpose of this paper is to present the findings of an academic library's implementation of a discovery layer (VuFind 1.0 RC1) as a next‐generation catalogue, based on usability testing and an online survey.

Usability tests were performed on ten students (eight undergraduates, two graduates), asking a set of 14 task‐oriented questions about the customized VuFind interface. Task completion was scored using a simple formula to generate a percentage indicating success or failure. Changes to the interface were made based on resulting scores and on feedback and observations of users during testing. An online survey was also run for three weeks, to which 75 people responded. The results were analyzed, compared and cross‐tested with the findings of the usability testing.

Both the usability testing and survey demonstrated that users preferred VuFind's interface over the classic catalogue. They particularly liked the facets and the richness of the search results listings. Users intuitively understood how to use the deconcatenated Library of Congress Subject Headings. Despite the discovery layer's new functionality, known journal title searching still presents a challenge to users and certain terms used in the interface were problematic.

It is hoped that the findings will assist implementers of VuFind and other next‐generation catalogues to improve their own systems. The questions add to the body of knowledge about usability testing of library catalogues.

No previous papers have been published documenting VuFind usability testing. Not only will the findings be relevant, not just to VuFind, but they will also add to the growing body of literature on next‐generation catalogues.

The purpose of this research is to gather some empirical, baseline information on the use/non‐use of selected, subscribed electronic information services (EIS) among full time Year Three undergraduates at the St. Augustine Campus of the University of the West Indies, in the Caribbean nation of Trinidad and Tobago.

The study's research design involved a mixed quantitative and qualitative approach: a user survey comprising self‐administered, semi‐structured questionnaires and face‐to‐face semi‐structured interviews.

Over half of the total respondents had not accessed any of the EIS. Lack of awareness of the services' availability was revealed as the overriding factor for non‐use. It is concluded that undergraduates make infrequent or no use at all of certain EIS largely from lack of awareness.

Due to the lack of an available sampling frame and data protection regulations, the study was unable to obtain a probabilistic sample.

The study's findings are consistent with the results from information behaviour studies in the UK that underline the critical role of academic staff in promoting the use of subscribed EIS.

There are a number of studies on the use of EIS, but this is the first of its kind within the English‐speaking Caribbean.

This article aims to set a context for blogging within academic libraries in order to identify key themes and examples of good practice for others considering blogging as a future activity.

The study encompasses a literature review to identify relevant evidence around blogs within academic libraries, followed by a content analysis of a sample of the UK-based blogs which aims to provide an overview of common activity and a brief survey to blog authors to set the outcomes of the literature review in a “real world” context.

Blogging appears to be a worthwhile activity for academic libraries looking to present information or connect with users in new ways; however lessons can be learnt from the experience of early bloggers, as presented in the literature. While blogs can fulfil many purposes, it is clear that creating a two way interaction between the library service and its users is difficult within the academic library environment.

The paper presents an up-to-date review of the literature from 2005 to 2012 and includes a detailed analysis of a sample of the UK blogs, comparing their content and activity and a survey of the UK-based academic library bloggers. The article concludes with five key tips for potential bloggers.

This study aims at identifying Andrews University's students' perceptions, behavior, use, and attitudes towards e‐textbook and e‐books in general.

In the Fall semester of 2001‐2012, Andrews University's bookstore offered 74 e‐textbooks for purchase. The teachers who had the opportunity of using these e‐textbooks for their classes were asked to distribute two questionnaires to their students: one to those who chose to buy and use the e‐textbook and a slightly different one to those who chose the traditional print textbook. The results were tabulated and compared to the results of similar studies since 2001.

A 65 percent return rate was obtained. Several findings closely replicate results of many studies on this area. For more than a decade, studies show that students prefer the hardcover book over the e‐book for their studies. Lack of awareness, not knowing how to get it, eyestrain, and difficulty of reading are the main culprits for students not using e‐books more often. However, those who use e‐books report they are generally satisfied. Students would like to enjoy fewer restrictions on printing and copying, PDA accessibility, more titles in their area of studies and better e‐book readers. They do not usually read e‐books cover to cover. The library is not their main point of entry or search for e‐books. Students value portability, instant access, light weight and ability to store large amounts of materials.

The sample population was limited to the classes which had access to an e‐textbook. A broader and more complete understanding could have been obtained if the study included all of the student population. It is not possible to generalize the findings due to the fact that the study was done in a specific academic setting.

Universities and libraries are highly engaged in this topic at the present moment. Results of studies like this one will provide data useful for collection development policies and the pedagogy adopted by faculty in the classroom.

This is a topic that is of increasing importance in all parts of the world, and is affecting how people and, more specifically, students read and learn. It has the potential of changing reading habits and how students absorb information and knowledge, as well as how they use libraries.

E‐books will have a definitive impact in new models of acquiring, accessing, and distributing information materials for and to the academic community. The paper will help the library better understand students' preferences and study habits which will have an impact on decisions regarding types of services it should provide and collection building decisions.

Participatory design involves users and other key stakeholders in processes that aim to ensure solutions generated meet their needs. This paper compares the processes and outcomes of two participatory design approaches (design thinking and co-design) to examine their utility in co-creating innovative service solutions for reducing household energy demand.

Design thinking and co-design were implemented in two independent convenience samples of household energy users in Queensland, Australia. Workshops were conducted online using Zoom and Padlet technology. Informed by the capability-practice-ability (CPA) portfolio, a critical analysis based on the research team's experiences with implementing the two participatory design approaches is presented.

The key distinguishing features that set design thinking apart from co-design is extent of user involvement, solution diversity and resource requirements. With a shorter duration and less intensive user involvement, co-design offers a more resource efficient means of solution generation. In contrast, design thinking expands the solution space by allowing for human-centred problem framing and in so doing gives rise to greater diversity in solutions generated.

Mapping the six constellations of service design outlined in the CPA portfolio to the research team's experiences implementing two different participatory design approaches within the same context reconciles theoretical understanding of how capabilities, practices and abilities may differ or converge in an applied setting.

Understanding the benefits and expected outcomes across the two participatory design approaches will guide practitioners and funding agencies in the selection of an appropriate method to achieve desired outcomes.

This paper compares two forms of participatory design (design thinking and co-design) for service innovation in the context of household energy demand offering theoretical and practical insights into the utility of each as categorised within the CPA portfolio.

This paper seeks to ascertain the effectiveness of a two-week-long faculty development programme (FDP), organized by Indira Gandhi National Open University (IGNOU), for teachers of the open and distance learning (ODL) system, with the aim of upgrading their knowledge and skills for developing print self-learning materials (SLMs). The specific aim of this study is to ascertain whether the objectives of the FDP have been achieved, to examine the effectiveness of the training programme and to suggest measures for improvement in future FDPs regarding the design and development of print SLMs.

The study was conducted using a descriptive survey research method, through semi-structured questionnaires and adopted purposive sampling. The first survey was conducted immediately after the completion of the programme, in order to collect feedback from the trainees, while the second survey was conducted after six months of the FDP, using the follow-up approach, so that more reliable and authentic results could be obtained.

The outcomes of the study revealed that the training had been effective in imparting appropriate knowledge and skills to the trainees, with respect to designing print SLMs. However, certain gaps were also identified and have been reported in this paper. Key suggestions have been made to address the shortcomings and improve forthcoming FDPs.

The present research focused on a specific training programme regarding the design and development of SLMs. Therefore, only the teachers and academics who participated in this specialized training activity were considered for the collection of feedback.

The recommendations of this work may be useful for the trainers, FDP coordinators, training institutions and ODL policymakers for planning and designing effective staff development activities for teachers and academics working in ODL institutions. These would be especially useful in the design of FDPs, aimed at orienting teachers who are involved in curriculum planning, design and development of learning resources.

This study is an original research based on the empirical primary data obtained by the researchers. As the largest open university in the world, IGNOU has been playing a key role in staff development for and in ODL in developing countries. This evaluative study of a specialized FDP in the area of SLM design and development is a significant work that may be valuable for planning the staff development strategies and building a training evaluation mechanism.

This paper focuses on the use of UGC‐Infonet Digital Library Consortium Resources by research scholars and faculty members of University of Delhi in History and Political Science. The main aim is to determine the needs of research scholars and faculty members of University of Delhi in the discipline of history and political science and to find out how far their information needs are fulfilled by the information resources available through UGC‐Infonet Digital Library Consortium. The paper attempts to define this consortium, its objectives, scope, e‐resources subscribed and the government initiative to provide current information in various disciplines for research and teaching excellence.

To study the information usage pattern and needs of the respective users a survey was conducted among faculty and research scholars. The population included in the study comprised 105 respondents from both departments and of that, eight are faculty and 97 are research scholars.

The study tangibly explains the genesis, e‐resources facilities and usage of e‐resources available through UGC‐Infonet Digital Library Consortium (a University Grants Commission of India sponsored consortium) to provide e‐resources and current information in various disciplines. The UGC‐Infonet Digital Library Consortium is the most important consortium providing access to a large array of e‐resources to all academic universities and colleges in India and thus facilitates the prompt access and efficient and effective usage of e‐resources for teaching and research activities.

The scope of the study is confined to faculty members and research scholars of the Department of History and Political Science of the University of Delhi respectively, regarding the use of e‐journals provided by UGC‐INFONET Digital Library Consortium.

The paper reflects the users' awareness regarding the consortium resources available in the respective fields, information about important databases and e‐journals, search techniques, recurring usage for information and knowledge, help and support in research output and teaching activities, benefits accrued such as saving of time, effort and the problems faced.

To keep librarians and colleagues informed about the issues and programs of the Electronic Resources & Libraries (ER&L) Conference held in Atlanta, Georgia on the Georgia Institute of Technology campus in February 2007.

Provides a review of the conference.

Acquisitions staff, catalogers, public service staff, administrators, IT personnel, information providers from the vendor side, content managers, and others all came together to assess what needs to be done to continue high servicing of both born digital and electronically available resources in a hybrid environment that continues to describe all library settings today. As the percentage of electronic resources quickly grows, there are new challenges in acquiring, caring for, servicing, preserving, using and citing them that keep librarians up at night to consider short‐and long‐term solutions in how they should be organized bibliometrically and how we can re‐engineer some of our procedures to best treat the wide range of e‐Resources now common in all libraries.

The program blended services with processing reinforcing the importance of electronic resources for the “total” library environment. It seemed like there was nothing left out.