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This monograph identifies five essential elements for an effective policy to promote consumer interests viz. protection, information, advice, education and representation. The author explores each in considerable depth to assess the extent to which this year's Fair Trading Act will contribute to them. Her verdict is that although not as much as might be hoped will be achieved, by and large the Act is a useful measure. It should bring a higher standard to trade practices particularly in the field of selling and promotion. But it can do little to provide consumer education or representation and these the author considers to be major omissions from the present consumer scene.

THE earliest libraries in any kind of community were run by interested members of the community with enthusiasm but no special training. Their communities asked them for very little more than they could get or do for themselves but did not care to find the time for, and because the librarian was one of their own, but no longer functioning fully in their world, the members of the community tended to have, however loyally or gently, a lower opinion of the man and consequently hisoffice. For the failed academic or businessman this was little less than just, but it was quite unjust to the profession of librarianship.

Elsewhere in this issue we review the First (Interim) Report of the Joint Survey of Pesticide Residues in Foodstuffs, published by the Association of Public Analysts (Editor: Mr. D. G. Forbes, B.Sc., F.R.I.C.). The Scheme, planned with meticulous care and executed with the best spirit of co‐operation, sets a pattern for this type of investigation; there are other problems which could be studied in the same manner. Such a response from the bodies representing the major local authorities of the country and their food and drugs administrations—inspectors, food sampling officers, public analysts—is evidence of the concern felt over this particular form of contamination of food. It constitutes a public health problem of world‐wide dimensions. The annual reports of public analysts show that many are examining foods outside the Survey lists now that gas/liquid chromatography, spectroscopy and other highly refined methods of analysis are available to them.

The purpose of this paper is to provide a profile of the novelist Charles Dickens.

Several biographies and articles about the life of Charles Dickens were examined, to see if there was evidence that he experienced mental health problems.

While Dickens has been acclaimed for his ability to authentically portray the living conditions of the poor in the nineteenth-century Britain, there is comparatively little historical record of the fact that he may have experienced bipolar disorder. This paper suggests that he displayed many of the characteristic symptoms of bipolar.

The story of Dickens’ own childhood is an amazing example of personal resilience. It no doubt enhanced the quality of his writing, but it may also have “sown the seeds” of a later mental illness.

So much attention has been focused on the colourful characters from Dickens’ novels, but little on the problems of the man himself.

The story of Charles Dickens is as fascinating as any of the fictional characters he created, if not even more intriguing. His story confirms the link between writers, creativity and mood disorders.

Given the huge attention and worldwide acclaim paid to the books of Charles Dickens, which have inspired numerous films as well as musicals, it is surprising how little attention has been paid to the author himself and his struggles with mental illness.

This chapter proposes a research agenda for the study of large law firm culture and explains how the research would contribute to both legal ethics and organizational theory. It focuses on two sets of questions that are uniquely suited to investigation in large law firms. First: what is the significance of organizational culture, relative to that of professional networks and subgroups? To what extent does organizational membership shape lawyers’ understandings about “how things are done”? Second: how is organizational culture sustained? What are the mechanisms of cultural integration in volatile, multioffice firms? The chapter draws on a pilot study of law firm culture in one 500-lawyer firm.

Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their workforce – not even, in many cases, describing workers as assets! Describes many studies to back up this claim in theis work based on the 2002 Employment Research Unit Annual Conference, in Cardiff, Wales.

This article describes a partnership project between staff, residents and relatives at a nursing home for older people with dementia, and researchers at the University of Sheffield. The aim of the partnership is to develop care within the home and to create a positive environment for living, working and learning. The main principle guiding our work is the need to ensure that all participants: residents, relatives and staff, feel that they are valued members of the community. The project is using an action research approach and a range of methods, including: observation; interviews; questionnaires; process recording of meetings; and focus groups, to gather evidence about the research process and impact of the project. The article includes a summary of achievements to date and suggestions for future activity.

Purpose: At a conference inspired by Hans Christian Andersen, this chapter makes the case for his shadowy American contemporary, Edgar Allan Poe.

Methodology: Employing a comparative literary analysis, it contends that consumer culture theory (CCT) can learn more from Poe’s quothful raven than Andersen’s ugly duckling.

Findings: Principally that Poe’s Ps of Perversity, Pugnacity, and Poetry are particularly pertinent to an adolescent, self-harm-prone subdiscipline that’s struggling to find itself and make its way in the world.

Originality: Poe and Andersen’s names rarely appear in the same sentence. They do now.

At the passing of the Fair Trading Act, 1973, and the setting up of a Consumer Protection Service with an Office of Fair Trading under a Director‐General, few could have visualized this comprehensive machinery devised to protect the mainly economic interests of consumers could be used to further the efforts of local enforcement officers and authorities in the field of purity and quality control of food and of food hygiene in particular. This, however, is precisely the effect of a recent initiative under Sect. 34 of the Act, reported elsewhere in the BFJ, taken by the Director‐General in securing from a company operating a large group of restaurants a written undertaking, as prescribed by the Section, that it would improve its standards of hygiene; the company had ten convictions for hygiene contraventions over a period of six years.