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Develops a classification of executive information systems. (EIS). EIS implementations cluster into four distinct groups, called the 4 Cs: Conglomerate; control and monitoring; competitive and intelligence; communication and efficiency. Explores the characteristics of the classes within this taxonomy. Argues, among other things, that the objective use of EIS can be considered as a strategic management aid to top management teams.

This paper records the research on the investigation of the empirical relationship between employee involvement (EI) and quality management. It is based on data from a survey of 180 manufacturing companies. The main findings are: EI is positively correlated with total quality management (TQM) enablers; EI is positively correlated with improvements in business performance; EI positively influences the contribution of TQM to the improvement of business performance; EI is marginally related to ISO registration; and EI has no effect on the contribution of ISO 9000 registration. The conclusion is that EI should be incorporated into TQM and ISO 9000 registration. Implications for practice and future research are also discussed.

The purpose of this article is to review the five emotional intelligence (EI) competencies as originally outlined by Daniel Goleman but within the context of academic libraries. EI skills can be more important to have than intellectual ability in creating effective organizations. Academic librarians, particularly those in leadership positions, need to be mindful of EI competencies to avoid miscommunication when working with colleagues. Used skillfully, EI has the ability to build more cohesive and stronger collaborations inside and outside the library. EI is just as important for early career librarians as it is for those in senior management positions.

This article reviews the five EI competencies as originally outlined by Daniel Goleman but within the context of academic libraries. It focuses on empathy to demonstrate how its application in libraries can facilitate teamwork, engender better cooperation and strengthen an organization’s culture.

Most library literature focuses on EI skills as related to senior-level positions. There is a need for researchers to explore the understanding of EI skills throughout the entire library structure, including how to screen for EI during the hiring process and develop EI skills among existing staff.

Librarians will learn how hiring for EI competencies at all levels will benefit the work environment within academic libraries, as well as how to develop and improve their own EI skills using complementary techniques.

Readers will increase their awareness of how EI can benefit them and their colleagues regardless of whether they have structural (formal) or informal leadership roles in academic libraries, as well as how it leads to professional and personal growth.

Growth in the primary engineering literature has been accompanied by a boom in electronic secondary information‐retrieval products and services which can access information that is increasingly current, specific, and inclusive. While these services provide more options and solutions for researchers, the perception of an overwhelming array of hard‐to‐use electronic searching alternatives has been confusing. Users want an electronic searching system simple enough for library patrons to use, while at the same time sophisticated enough to meet the demands of the professional researcher. Adding to this challenge are the economic realities of the marketplace. Diverse corporate and academic research centers around the world have different levels of budgetary constraints. Recognizing these disparities, Engineering Information Inc. (Ei) has fashioned a range of research tools that can be used individually or in combination to offer maximum budgetary flexibility to its global constituency. Customers wanted from these various tools the opportunity to easily access the most cost‐efficient method dictated by the needs of a particular search.

The study examines the impact of emotional intelligence on service innovation capabilities. Furthermore, it explored the mediating role of diversity climate and the moderating role of innovation culture.

An online questionnaire helped to collect data from 257 public sector employees in the United Arab Emirates (UAE). The proposed hypotheses were analysed using structural equation modelling.

Building on the ability model, the study found that employees' emotional intelligence has a positive impact on diversity climate; that diversity climate does not mediate the relationship between emotional intelligence and service innovation capabilities and that innovation culture has a moderating effect between diversity climate and service innovation capabilities.

The paper clarifies the emotional intelligence of the workforce and its ability to influence innovation culture and diversity climate in public organisations, ultimately benefiting service innovation capability research. As such, the study contributes to the literature by proposing and analysing some antecedents of service innovation capabilities in the context of public organisations. The study also offers policymakers information on what prevents innovation, which they can use to raise the bar on service quality requirements in the public sector.

The goal of this study is to identify and validate some selected determinants of early-stage entrepreneurial activity (ESEA) by assessing the impact of entrepreneurial knowledge and skills (EK&S), fear of failure (FoF), the social status of entrepreneurs (SSE) and entrepreneurial intentions (EI) on ESEA.

The study utilised cross-sectional data gathered by the Global Entrepreneurship Monitor (GEM) team from 49 countries, with a total of 162,077 respondents. The data analyses involved correlation, simple regression and path analyses, with a specific focus on testing for mediated and moderated effects. To complement the statistical analyses, fuzzy-set qualitative comparative analysis was also employed.

The path analysis revealed EK&S as primary drivers of EI and ESEA. Also, EK&S moderated the effects of FoF on EI, and the inclusion of EI improved the model significantly. The fuzzy-set qualitative comparative analysis result showed that the presence of EI, EK&S, FoF and SSE were sufficient but not necessary conditions for ESEA.

The tested model demonstrates the importance of EK&S and EI, as well as the need to mitigate the effects of the fear factor in promoting entrepreneurial activity. As such, the support of EK&S programmes seems justifiable.

The findings of this study provide a deeper insight into the intricate relationships that underlie entrepreneurial activity by utilising a combination of data analysis techniques.

Entrepreneurial intention (EI) has been studied prolifically, as a precursor to entrepreneurial action, and a desired outcome of entrepreneurship education. Yet, the paucity of extant studies that analyze its temporal stability has been noted. This paper aims to address this gap by studying the temporal stability of EI, investigating its persistence as an attitudinal state over time.

A series of intraindividual and group-level longitudinal analyses were undertaken, over an 11-year period, using a student sample from Portugal. The authors highlight the magnitude of EI change over time, where item-structure, relative and absolute stability and group and individual-level EI changes are all considered.

Results indicate an initially strong to moderate EI item-structure stability and relative stability over the first five years, with moderate signs of deterioration. This deterioration becomes even more pronounced across the full 11-year period. Regarding EI absolute stability, while college students (as a group) did not display a general tendency to develop higher or lower EI during the first five years, a small deterioration was found over the 11-year period. At the individual level, EI instability was detected, and this increased with time. Finally, the exploratory results suggest that entrepreneurship education may buffer the deterioration of EI.

The findings provide a more nuanced reasoning for dampened EI–entrepreneurial behavior associations and highlight key determinants of EI change, which can inform educational experts and policymakers.

The legitimacy of the EI field lays heavily on the existence of a stable EI construct and a strong relationship between intentions and behavior. The methodology provides a new and more complete picture of EI’s temporal stability.

This study aims to empirically examine the effect of employee commitment (EC) (affective, normative and continuance) and emotional intelligence (EI) on work engagement (WE) (vigor, dedication and absorption). Furthermore, the moderating effects of psychological capital (PsyCap) and EI on strengthening WE are investigated.

A carefully crafted survey instrument was developed, and data were collected from 511 employees working in the banking sector in southern India. First, the psychometric properties of the measures were checked. Second, the results were analyzed using Hayes’ PROCESS macros.

The results indicate EC and EI positively predict WE; EI moderates the relationship between EC and WE; and PsyCap (second moderator) moderates the relationship between EI (first moderator) and EC influencing WE.

This study’s limitations include the common method and social desirability biases inherent in any social science research based on surveys. However, the authors have taken adequate care to minimize these limitations. In addition, this study has several implications for practicing managers interested in enhancing WE.

The three-way interaction between EC, EI and PsyCap, which is investigated in this study, represents an original and unique contribution to this study. To the best of the authors’ knowledge, previous researchers have not done the moderated-moderation, especially in the context of a developing country such as India. This research advances the growing literature on EC and WE. Implications for theory and practice are discussed.

Social media (SM) networks offer a golden opportunity for firms that particularly engage in international activities to set up sustainable customer relationships and improve competitiveness. The purpose of this study is to examine the influence of SM adoption on the export intensity (EI) of firms listed on Borsa Istanbul (BIST) for the years 2010–2020. The authors use social media index (SMI) to measure SM adoption and firm size (FSize) as a moderator on exploring the interaction of SM and EI.

Using a sample of 150 firms listed on the BIST Industrials Index, this study explores how the adoption of SM affects EI by using panel data analysis over the period of 2010–2020.

The results indicate that the SMI has a positive and significant effect on the EI. FSize positively moderates the interaction of SMI and EI, indicating that large firms benefit more from the SM in increasing export performance. The findings reflect high potential of EI improvement through adopting right SM policies in emerging markets.

The sample covers only public companies listed on the BIST Industrials Index. Future studies may extend the coverage and include multiple emerging markets to draw generalized results for the export-oriented firms. This research also analyzes solely four SM networks, i.e. Facebook, Instagram, Twitter and YouTube. However, there are many other SM networks that firms use in online marketing in foreign markets. Finally, this research did not discuss the potential factors that could influence the use of SM in emerging market firms.

This study denotes the significant role of SM adoption on the EI of firms in an emerging market setting from the perspective of resource-based view. It presents an insightful approach in understanding the mission played by SM networks in enhancing the EI of Turkish firms. Policymakers may use the findings to develop public support programs to promote the adoption and implementation of the SM among exporting firms in emerging markets.

The study provides evidence on the effects of SM adoption on the EI from the perspective of emerging countries. It also helps to gain a deeper understanding of how different SM platforms contribute to the internationalization of firms.

The authors investigated how emotional intelligence (EI) affects the relationship between project managers' (PMgs) expertise and experience and project success for both the team and client.

This study collected 290 valid responses from IT project managers. The results were analyzed using an ordinary least squares (OLS) regression, with Process v4.0 procedure and the Johnson-Neyman (JN) technique to assess the moderating effect of the level of EI.

Results showed that moderate levels of EI can enhance the impact of PMgs' experience on the project client, while higher levels of EI are necessary to positively impact the team. Moderate levels of EI can improve PMgs' expertise impact on the project team, increasing their effectiveness in interactions with clients and other stakeholders.

It is recommended to consider emotional intelligence alongside technical skills when selecting project managers to address emotional labor, stress, stakeholder management and agility. Providing EI training and experiential learning opportunities internally can improve project managers' emotional intelligence.

This study contributes to the literature on emotional intelligence and project management, highlighting the relationship between technical skills and emotional intelligence levels of PMgs. This research emphasizes the significance of experience and EI in project management, particularly in overseeing complex projects. Additionally, moderate levels of EI enhance PMgs' effectiveness in engaging with stakeholders closely involved in projects.