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Article
Publication date: 8 July 2020

Early intervention systems for police: a state-of-the-art review

Christi L. Gullion and William R. King

The purpose of this paper is to provide a comprehensive literature review of prior empirical studies that have examined early intervention (EI) systems or programs in policing.

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Abstract

Purpose

The purpose of this paper is to provide a comprehensive literature review of prior empirical studies that have examined early intervention (EI) systems or programs in policing.

Design/methodology/approach

A systematic literature search of various government and academic databases (e.g. Emerald, Google Scholar, National Criminal Justice Reference Service (NCJRS), Sage, Taylor & Francis and Wiley) was conducted.

Findings

This systematic review identified eight EI studies that matched the selection criteria. Of these, two are multiagency studies and six are individual agency studies. Findings across studies are generally positive but overall relatively inconsistent with regard to EI systems' effectiveness.

Practical implications

Police agencies benefit in identifying and addressing at-risk officers to ensure police accountability and officer safety, health and wellness. This research is invaluable for optimizing how EI systems can use agency data for such predictions.

Originality/value

This state-of-the-art review on EI systems in policing is the first of its kind. EI systems have been implemented by many police agencies, yet a limited number of empirical studies have been conducted. This systematic review will be useful for researchers who wish to further explore how EI systems are utilized and whether EI systems are successful/effective.

Details

Policing: An International Journal, vol. 43 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/PIJPSM-02-2020-0027
ISSN: 1363-951X

Keywords

  • Police
  • Early intervention
  • Early intervention system
  • Early intervention program
  • EI system
  • EIS
  • Early warning
  • Misconduct
  • Accountability

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Article
Publication date: 15 February 2016

Emotional intelligence research within human resource development scholarship

Forouzan Farnia and Fredrick Muyia Nafukho

– The purpose of this study is to review and synthesize pertinent emotional intelligence (EI) research within the human resource development (HRD) scholarship.

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Abstract

Purpose

The purpose of this study is to review and synthesize pertinent emotional intelligence (EI) research within the human resource development (HRD) scholarship.

Design/methodology/approach

An integrative review of literature was conducted and multiple electronic databases were searched to find the relevant resources. Using the content analysis technique, the literature was reviewed and thematically organized.

Findings

Seven major themes emerged through the process of content analysis on the body of the reviewed literature. The themes which described the presence of EI-related research within the field of HRD, included: Conceptual connections between EI and HRD; various aspects of EI training and development; the strengths and weaknesses of different EI measurement tools; EI profiles of individuals across various careers; the influence of context in the interpretation of EI; the role of EI in productive interpersonal interactions; and, finally, the impact of EI in leadership development and performance.

Research limitations/implications

The search for this review was limited to peer-reviewed published EI-related articles which contained the keywords “human resource development” or “HRD”. While the field of HRD encompasses a wide variety of areas, this study has the limitation of excluding other relevant articles that did not contain the key terms.

Originality/value

The originality of this study lies in its focus on EI and developing human resources. It argues that EI is a legitimate organization development intervention that can be effectively utilized to improve performance at individual, group, process and organizational levels.

Details

European Journal of Training and Development, vol. 40 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/EJTD-11-2014-0073
ISSN: 2046-9012

Keywords

  • Emotional intelligence
  • EI
  • Human resource development
  • HRD
  • Integrative literature review

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Article
Publication date: 13 May 2014

Risk assessment and risk management in policing

Robert E. Worden, Christopher Harris and Sarah J. McLean

– The purpose of this paper is to critique contemporary tools for assessing and managing the risk of police misconduct and suggest directions for their improvement.

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Abstract

Purpose

The purpose of this paper is to critique contemporary tools for assessing and managing the risk of police misconduct and suggest directions for their improvement.

Design/methodology/approach

The paper draws on extant literature, synthesizing several lines of inquiry to summarize what the authors know about patterns of police misconduct, and what the authors know about assessing and managing police misconduct. Then the paper draws from the literature on offender risk assessment in criminal justice to draw lessons for assessing and managing the risk of police misconduct.

Findings

The authors found that there is good reason to believe that the tools used to assess the risk of misconduct make suboptimal predictions about officer performance because they rely on limited information of dubious value, but also that the predictive models on which the tools are based could be improved by better emulating procedures for assessing offenders’ risk of recidivism.

Research limitations/implications

Future research should examine cross-sectional and longitudinal patterns of misconduct and associations between risk-related outputs and enforcement activity, develop better measures of criterion variables, and evaluate the predictive accuracy of risk assessment tools.

Practical implications

Police managers should make better use of the information available to them, improve the quantity and quality of information if feasible, and cooperate in the necessary research.

Originality/value

This paper offers a new synthesis of extant research to demonstrate the limitations of contemporary provisions for assessing the risk of police misconduct, and potential avenues for useful research and improved practice.

Details

Policing: An International Journal of Police Strategies & Management, vol. 37 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/PIJPSM-12-2012-0088
ISSN: 1363-951X

Keywords

  • Citizen complaints
  • Early intervention system
  • Police management
  • Police misconduct
  • Police supervision
  • Police use of force

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Article
Publication date: 15 August 2011

Substance use in early intervention services for psychosis

Alison Summers and Chinar Goel

This paper seeks to outline the nature of early intervention (EI) services in psychosis and to discuss substance use in clients in this setting. It considers ways of…

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Abstract

Purpose

This paper seeks to outline the nature of early intervention (EI) services in psychosis and to discuss substance use in clients in this setting. It considers ways of working with EI clients where substance use is an issue.

Design/methodology/approach

The paper begins by outlining the nature of EI services and early psychosis, then goes on to discuss the impact and management of substance use in this setting.

Findings

The authors argue that the El approach may be very appropriate for this subset of clients.

Originality/value

This paper focuses on the issues of treatment of dual diagnosis within a specialised area of mental service provision. EI services for psychosis aim to provide early detection and treatment of psychosis, particularly through increased emphasis on psychosocial interventions.

Details

Advances in Dual Diagnosis, vol. 4 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/17570971111183008
ISSN: 1757-0972

Keywords

  • Early intervention
  • Psychosis
  • Substance misuse
  • Psychosocial interventions
  • Psychiatry

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Article
Publication date: 6 April 2010

Training employees of a public Iranian bank on emotional intelligence competencies

Mina Beigi and Melika Shirmohammadi

The purpose of this paper is to examine the possibility of developing emotional intelligence (EI) as conceptualized in Boyatzis et al.'s competency model.

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Abstract

Purpose

The purpose of this paper is to examine the possibility of developing emotional intelligence (EI) as conceptualized in Boyatzis et al.'s competency model.

Design/methodology/approach

Designing a context‐based EI training program, the study utilized a sample of 68 fully‐employed members of five branches of a public bank in Iran; each branch underwent an eight‐week (each session 120 minutes) EI training program. Pre‐ and post‐tests were conducted to assess EI development using emotional competence inventory (ECI‐2), a 360‐degree measurement tool.

Findings

Only one EI cluster out of four improved significantly and only some of the specific dimensions showed this significant improvement, while others did not have a clear change and even some self assessments deteriorated.

Research limitations/implications

Lack of a control group, small sample size, and short training program are the main limitations of this study.

Practical implications

Detailed explanation of the method could be a guide for service organizations that wish to improve EI.

Originality/value

Because of the lack of empirical studies in this field of research, the paper reports the results of a pre‐/post study on EI training and development and sets out to add to this narrow literature.

Details

Journal of European Industrial Training, vol. 34 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/03090591011031728
ISSN: 0309-0590

Keywords

  • Emotional intelligence
  • Competences
  • Training
  • Iran
  • Banks

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Article
Publication date: 3 February 2012

EI training and sales performance during a corporate merger

Gilles E. Gignac, Richard J. Harmer, Sue Jennings and Benjamin R. Palmer

The purpose of this paper is to examine statistically the efficacy of an emotional intelligence (EI) training program on sales performance and emotional intelligence in a…

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Abstract

Purpose

The purpose of this paper is to examine statistically the efficacy of an emotional intelligence (EI) training program on sales performance and emotional intelligence in a group of salespeople.

Design/methodology/approach

An experimental, repeated measures/between‐groups design was used (training group (n=29) and a control group (n=21)). The dependent variables were sales performance, self‐report EI and rater‐report EI. The data were analysed based on a series of split‐plot ANOVAS.

Findings

Rater‐reported EI correlated with sales performance at r=0.32. The EI training group also demonstrated increases in both self‐ and rater‐report EI equal to approximately a Cohen's d=−0.45, in comparison to the control group. Finally, the EI training group outperformed the control group by approximately 9 per cent (p<0.05) in sales performance.

Research limitations/implications

The long‐term beneficial effects of the EI training program on sales performance are not known.

Practical implications

Human resource practitioners and coaches may consider implementing an EI training program to facilitate performance in sales people.

Originality/value

This is the first study to examine the effects of an EI training program using a rigorous experimental methodology and an objective measure of sales performance.

Details

Cross Cultural Management: An International Journal, vol. 19 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/13527601211195655
ISSN: 1352-7606

Keywords

  • Australia
  • Pharmaceuticals industry
  • Acquisitions and mergers
  • Training
  • Sales performance
  • Emotional intelligence

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Article
Publication date: 6 March 2017

Why mindfulness at work matters – the ‘reboot’ for emotional intelligence development

Margaret Chapman-Clarke

The paper aims to inspire practitioners to look critically at how and in what ways mindfulness can enhance emotional intelligence interventions. The paper also aims to…

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Abstract

Purpose

The paper aims to inspire practitioners to look critically at how and in what ways mindfulness can enhance emotional intelligence interventions. The paper also aims to provide practical and evidence-based guidance on what and how to design, implement and evaluate mindfulness-based emotional intelligence (EI) programs.

Design/methodology/approach

This paper adopts a critical, practitioner-perspective on mindfulness as it transitions into the workplace. The author draws on her own work in the field of EI practice and research and the experiences of peers who have implemented mindfulness-based interventions to offer insights on how to navigate the “mindfulness phenomenon” to enhance EI interventions.

Findings

A series of practical steps on how to implement organizational mindfulness-based interventions (O-MBIs), distilled from case studies, entitled “top ten tips from the field”.

Research limitations/implications

The author argues that whilst organizational scholars debate as to whether mindfulness is a topic worthy of interest, practitioners are already engaged and generating practitioner-led research.

Practical implications

Mindfulness is rapidly capturing development and learning practitioner attention, yet there is little empirical work that is initiated by practitioners and shared with practitioners. This paper goes some way to helping peers navigate what has been described as the “mindfulness phenomenon”.

Social implications

Many commentators have noted that we operate in a volatile, uncertain, complex and ambiguous (VUCA) world. We are trapped in a “prison of busyness”, and the author argues that the popularity of mindfulness, not only in the workplace but more broadly in society, is indicative of the need to equip people to cope and a desire to create more compassionate and mindful organizations.

Originality/value

The paper summarizes themes captured in what has been described as a seminal book in the practitioner literature on mindfulness in the workplace. It is designed to provoke readers into looking critically at their existing EI programs and examine how and in what ways, a holistic, embodied practice (mindfulness) can hone the skills of attention, focus and presence. With the intention of facilitating kinder and more compassionate individuals and organizations, potentially leading to more mindful and ethical societies.

Details

Development and Learning in Organizations: An International Journal, vol. 31 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/DLO-10-2016-0097
ISSN: 1477-7282

Keywords

  • Emotional intelligence
  • Development strategies
  • Mindfulness
  • Compassion
  • Practitioner-Based research

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Article
Publication date: 1 December 2000

A comparative study of employee involvement initiatives in Hong Kong and the USA

Jayantha S. Wimalasiri and Alexander Kouzmin

Employee involvement (EI) initiatives have become increasingly popular in Anglo‐Saxon corporations over the past decade, but little is known about their appeal in Asia. A…

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Abstract

Employee involvement (EI) initiatives have become increasingly popular in Anglo‐Saxon corporations over the past decade, but little is known about their appeal in Asia. A study was conducted in Hong Kong to examine the extent to which businesses were using EI practices. The data was compared with that from a similar study in the USA. The findings indicate wide variations in the operation of EI schemes and their impact on performance. Compared to the USA, the rate of adoption of EI initiatives in Hong Kong is slow and most organizations used EI programs only as morale‐boosters and motivational tools. Although EI was reported to have yielded some positive results in some companies, major obstacles to adoption include short‐term performance pressure, resistant culture and indifferent middle management. On the whole, US corporations are at an advanced stage of realizing the potential of EI programs compared to their Hong Kong counterparts.

Details

International Journal of Manpower, vol. 21 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/01437720010379510
ISSN: 0143-7720

Keywords

  • Employee involvement
  • Industrial democracy
  • Hong Kong
  • Asia
  • Participation

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Article
Publication date: 16 November 2020

A predictive model for serious police misconduct by variation of the theory of planned behaviour

Timothy Cubitt, Ken Wooden, Erin Kruger and Michael Kennedy

Misconduct and deviance amongst police officers are substantial issues in policing around the world. This study aims to propose a prediction model for serious police…

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Abstract

Purpose

Misconduct and deviance amongst police officers are substantial issues in policing around the world. This study aims to propose a prediction model for serious police misconduct by variation of the theory of planned behaviour.

Design/methodology/approach

Using two data sets, one quantitative and one qualitative, provided by an Australian policing agency, a random forest analysis and a qualitative content analysis was performed. Results were used to inform and extend the framework of the theory of planned behaviour. The traditional and extended theory of planned behaviour models were then tested for predictive utility.

Findings

Each model demonstrated noteworthy predictive power, however, the extended model performed particularly well. Prior instances of minor misconduct amongst officers appeared important in this rate of prediction, suggesting that remediation of problematic behaviour was a substantial issue amongst misconduct prone officers.

Practical implications

It is an important implication for policing agencies that prior misconduct was predictive of further misconduct. A robust complaint investigation and remediation process are pivotal to anticipating, remediating and limiting police misconduct, however, early intervention models should not be viewed as the panacea for police misconduct.

Originality/value

This research constitutes the first behavioural model for police misconduct produced in Australia. This research seeks to contribute to the field of behavioural prediction amongst deviant police officers, and offer an alternative methodology for understanding these behaviours.

Details

The Journal of Forensic Practice, vol. 22 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JFP-08-2020-0033
ISSN: 2050-8794

Keywords

  • EIS
  • Police
  • Law enforcement
  • Corruption
  • Theory of planned behaviour
  • Early intervention
  • Misconduct

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Article
Publication date: 13 May 2014

The onset of police misconduct

Christopher Harris

– The purpose of this paper is to investigate the factors which contribute to, or mitigate against, both the likelihood and timing of the onset of police misconduct.

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Abstract

Purpose

The purpose of this paper is to investigate the factors which contribute to, or mitigate against, both the likelihood and timing of the onset of police misconduct.

Design/methodology/approach

Research hypotheses were tested examining the first personnel complaint filed against officers, using both all complaints and only substantiated complaints, from data collected on a large cohort of officers followed over a substantial portion of their careers.

Findings

Black officers and those exhibiting poor academy performance were at an increased likelihood of onset when compared to white and Hispanic officers and those who did better in the academy, while having a college degree lowered this likelihood. Officers whose first complaints were filed by citizens, and officers working certain patrol zones had quicker onset times. Those officers whose first complaint was related to service, as well as officers with prior military service, had longer onset times.

Research limitations/implications

This study relies on personnel complaints to measure onset, was conducted in a very large police department, and does not include arrest data on officers over time.

Practical implications

Onset occurs early in officers’ careers. Some factors are consistent across complaint types, while others depend on whether all complaints or only substantiated complaints are used to measure onset, which suggests that future research should consider carefully which measure they employ.

Originality/value

This study employs a longitudinal data set which follows a cohort of officers from the start of their careers, and is thus ideal for exploring the onset of misconduct.

Details

Policing: An International Journal of Police Strategies & Management, vol. 37 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/PIJPSM-01-2012-0043
ISSN: 1363-951X

Keywords

  • Misconduct
  • Accountability

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